Honeywell CT50 User manual

User Guide
Dolphin CT50
Mobile Computer
powered by Windows® 10 IoT Mobile Enterprise

Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in
this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes
have been made. The information in this publication does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential
damages resulting from the furnishing, performance, or use of this material. HII disclaims all responsibility for the
selection and use of software and/or hardware to achieve intended results.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this
document may be photocopied, reproduced, or translated into another language without the prior written consent of HII.
Copyright 2018 Honeywell International Inc. All rights reserved.
Web Address: www.honeywellaidc.com
Other product names or marks mentioned in this document may be trademarks or registered trademarks of other
companies and are the property of their respective owners.
For patent information, refer to www.hsmpats.com.
Trademarks
Microsoft, Windows, Windows 10 IoT Mobile Enterprise, Microsoft Edge, Windows Phone, and the Windows logo are
registered trademarks of Microsoft Corporation in the United States and/or other countries.
Mac is a trademark of Apple Inc.
The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Honeywell.
Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies
and are the property of their respective owners.
Patents
For patent information, see www.hsmpats.com.

Dolphin CT50 with Windows 10 IoT User Guide iii
TABLE OF CONTENTS
Customer Support ....................................................................................................................... vii
Technical Assistance ............................................................................................................vii
Product Service and Repair ............................................................................................... vii
Limited Warranty ................................................................................................................... vii
Chapter 1 - Computer Features...................................................................... 1
Dolphin CT50 Mobile Computer.............................................................................................. 1
Features of the CT50.............................................................................................................. 2
About the Battery ........................................................................................................................... 4
Charge the Battery .................................................................................................................. 4
Charge Before Use .................................................................................................................. 5
Change the Battery................................................................................................................. 5
Battery Status LED ................................................................................................................. 7
Check the Battery Settings .................................................................................................. 8
Battery Life and Conservation ........................................................................................... 9
Battery Recommendations and Safety Precautions ................................................. 9
Enable Airplane Mode .........................................................................................................10
Power On the CT50 for the First Time..................................................................................11
Turn the Power On or Off ....................................................................................................11
Turn Sleep Mode On or Off ................................................................................................11
Unlock the Screen .................................................................................................................12
Set a PIN to Protect the Computer .................................................................................12
Use Gloves with the Touch Screen..................................................................................13
The Good Read LED ....................................................................................................................13
Configure the Screen Backlight.......................................................................................13
Audio Features ..............................................................................................................................13
Adjust Ringer and Notification Volume ........................................................................14
Audio Settings.........................................................................................................................14
Insert a microSD Card................................................................................................................15
Transfer Files..................................................................................................................................16
Transfer Files with Windows Phone App ......................................................................17
Transfer Files with File Explorer or Windows Explorer............................................17
Accessories for the CT50...........................................................................................................18

iv Dolphin CT50 with Windows 10 IoT User Guide
Chapter 2 - User Interface and Applications ............................................ 19
User Interface................................................................................................................................19
Start Screen.............................................................................................................................19
Status Bar Icons.....................................................................................................................20
Navigation and Function Buttons..................................................................................20
Screen Gestures.....................................................................................................................20
View Action Center................................................................................................................22
Customize the Start Screen ..............................................................................................22
Set the Date, Time, or Time Zone.....................................................................................23
View Software Information ................................................................................................23
View Hardware Information ..............................................................................................24
Honeywell Applications on the CT50...................................................................................24
Chapter 3 - The Scanner................................................................................ 25
The Scanner ...................................................................................................................................25
ScanDemoW10.............................................................................................................................25
Scan a Bar Code ...........................................................................................................................26
Scanner Settings ...................................................................................................................26
Scan Settings..........................................................................................................................27
Symbology Settings .............................................................................................................27
Profile Settings for ScanDemoW10 ...............................................................................27
Wedge Mode Profile .............................................................................................................28
Create a Custom Profile ............................................................................................................29
Custom Profile Example.....................................................................................................30
Available Profile Commands ............................................................................................31
Chapter 4 - Use the Phone............................................................................ 37
About the Phone...........................................................................................................................37
Activate the UMTS Phone ..................................................................................................38
Activate the CDMA Phone..................................................................................................39
Make a Phone Call ................................................................................................................40
Answer the Phone .................................................................................................................40
Make an Emergency Phone Call .....................................................................................40

Dolphin CT50 with Windows 10 IoT User Guide v
Chapter 5 - Use the Camera ..........................................................................41
Color Camera .................................................................................................................................41
Adjust the Camera and Video Settings .........................................................................41
How to Zoom............................................................................................................................41
Change Photo Settings .......................................................................................................41
Change Video Settings ........................................................................................................42
Take a Photo ............................................................................................................................42
Chapter 6 - Configure the Computer ..........................................................43
How to Configure the Computer ............................................................................................43
Start the Settings App..........................................................................................................43
How to Configure the Computer ............................................................................................43
Start the Settings App..........................................................................................................43
Structure of the Settings App ...........................................................................................44
Network Communications........................................................................................................44
Connect to a Wi-Fi Network...............................................................................................45
Connect to a Hidden Wi-Fi Network...............................................................................46
Modify Channel Settings....................................................................................................46
Change Roaming Settings.................................................................................................46
Connect to an Ethernet Network.....................................................................................47
How to Connect to Virtual Private Networks...............................................................47
Wireless Security ..........................................................................................................................48
Certificates...............................................................................................................................48
Install a Certificate with Microsoft Edge......................................................................48
Install a Certificate with Email .........................................................................................48
Install a Certificate with MDM..........................................................................................49
Bluetooth Communications ....................................................................................................49
Connect a Bluetooth Device..............................................................................................49
Disconnect a Paired Device...............................................................................................50
Serial and USB Communications ..........................................................................................50
Near Field Communication (NFC).........................................................................................50

vi Dolphin CT50 with Windows 10 IoT User Guide
Chapter 7 - Manage and Maintain the CT50............................................ 51
Update the CT50 Software ......................................................................................................51
Test a Network Connection......................................................................................................52
View Network Adapter Information.......................................................................................52
Change How Data Packets are Routed ...............................................................................53
How to Restart the Computer .................................................................................................53
Restart the Computer ..........................................................................................................54
Clean Boot the Computer ..................................................................................................54
Reset the Computer to Factory Default State............................................................55
Clean the Computer....................................................................................................................56
Appendix A - Specifications.......................................................................... 57
Physical and Environmental Specifications .....................................................................57
Screen Specifications..........................................................................................................58
Language Support................................................................................................................58
Bar Code Symbologies Supported .................................................................................58
Imager Reading Distances.......................................................................................................60

Dolphin CT50 with Windows 10 IoT User Guide vii
Customer Support
Technical Assistance
To search our knowledge base for a solution or to log in to the Technical Support
portal and report a problem, go to www.hsmcontactsupport.com.
For our latest contact information, see www.honeywellaidc.com/locations.
Product Service and Repair
Honeywell International Inc. provides service for all of its products through service
centers throughout the world. To obtain warranty or non-warranty service, return
your product to Honeywell (postage paid) with a copy of the dated purchase
record. To learn more, go to www.honeywellaidc.com and select Service & Repair at
the bottom of the page.
For ongoing and future product quality improvement initiatives, the terminal
comes equipped with an embedded device lifetime counter function. Honeywell
may use the lifetime counter data for future statistical reliability analysis as well as
ongoing quality, repair and service purposes.
For Non-Incendive Models:
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Get Resources >
Product Warranty.
Warning: Explosion Hazard - Substitution of components may impair
suitability for Division 2 Class I, II, III locations.
Avertissement: Risque d'explosion - La substitution de composants peut
nuire à l'aptitude aux emplacements de Classe 2, Classe I,
II et III

viii Dolphin CT50 with Windows 10 IoT User Guide

CHAPTER
1
Dolphin CT50 with Windows 10 IoT User Guide 1
COMPUTER FEATURES
This chapter introduces the Dolphin CT50 Mobile Computer with Windows®10 IoT
Mobile Enterprise operating system. Use this chapter to learn about the basic
computer features, functions, and accessories.
Dolphin CT50 Mobile Computer
The Honeywell Dolphin CT50 Mobile Computer is an enterprise-focused smart-
phone that uses the Windows 10 IoT Mobile Enterprise operating system to provide
reliable and secure management of corporate data and wireless communications.
The CT50 offers key features such as a large display, long-lasting battery, bar code
imager, and rugged durability.
Honeywell offers a non-incendive (NI) version of the CT50 for use in hazardous
environments. The NI version of the CT50 has yellow scan buttons.
Throughout this manual, all versions of the mobile computer are referred to as the
CT50 unless information is specific to a particular model.
The Dolphin CT50 features:
• Windows 10 IoT Mobile Enterprise operating system
• 2 GB DRAM, 16 GB flash memory
• Large, sunlight-readable display with responsive multi-touch screen
• High performance 2D imager with ergonomic scan trigger keys
• Software-definable LTE/UMTS or CDMA/EVDO wireless WWAN radio for high
speed data and quality voice support across all network technologies
• IEEE 802.11a/b/g/n radio
•Bluetoothradio
• NFC technology for short-range wireless data exchange
• Value-added software components supporting specialized imaging and OCR
functions

2 Dolphin CT50 with Windows 10 IoT User Guide
• Rugged specifications with IP67 sealing
• Customer-accessible microSD™ slot for removable memory cards (up to 32 GB)
• Integrated GPS receiver (with WWAN radio option)
• 8-megapixel color camera
• Receiver Category 3 in accordance with EN 300 440-1
Dolphin CT50 NI models are also certified to Class I, II, III, Division 2,
Groups A-G, -20 °C to +50 °C, T4A
Features of the CT50
Note: The non-incendive version of the CT50 is identified by yellow scan buttons.
Scan buttons
Volume buttons
Navigation panel
Touch panel
Microphone

Dolphin CT50 with Windows 10 IoT User Guide 3
Power button
Battery status LED
Good Read LED Scanner window
Camera
button
Camera lens
Battery door
latch
microSIM and microSD door
Battery

4 Dolphin CT50 with Windows 10 IoT User Guide
About the Battery
The CT50 uses a rechargeable 3.8 V Li-ion battery as its main power source. The
battery has a 15.5 watt-hour capacity. Several factors determine the life of your
battery, such as display brightness, display timeout, input device, extreme tem-
perature, and your usage.
Honeywell recommends that you keep the battery charged at all times to prevent
data loss. When you change the battery, the computer automatically goes into a
power-off state.
Contact your local sales representative for replacement batteries.
Charge the Battery
Dolphin CT50 Non-Incendive
All Other Versions
The Healthcare version of the CT50 uses battery Model CT50-BTSC, part number
318-055-008.
All other versions of the Dolphin CT50 use battery Model CT50-BTSC, part number
318-055-005.
Caution: The battery used in this device may present a fire or chemical
burn hazard if it is mistreated. Do not disassemble it, heat it
above 60 °C (140°F), or incinerate it. Dispose of used batteries
promptly. Keep away from children.
Caution: We recommend the use of Honeywell Li-ion battery packs. The
use of any non-Honeywell battery may result in damage not
covered by the warranty.
Warning: The battery pack must not be removed or installed while in a
potentially hazardous location.
Avertissement: La batterie ne doit pas être retirée ni installée dans un
site potentiellement dangereux.
Warning: Batteries must only be changed or charged in an area known to
be non-hazardous. Use ONLY Honeywell CT50 battery Model
318-055-009.
Avertissement: Risque d’explosion - Les batteries doivent uniquement
être remplacées ou rechargées dans un endroit non dangereux.
Utilisez UNIQUEMENT Honeywell CT50 batterie modèle
318-055-009.

Dolphin CT50 with Windows 10 IoT User Guide 5
Charge Before Use
Make sure you fully charge the battery before you use your computer. You can
charge the battery before or after you install it in the computer. It takes about
6 hours for the battery to fully charge in any of the accessories.
To charge only the battery:
• Insert the battery into a Quad Battery Charger or the battery well of an
eHomeBase.
To charge the battery installed in the CT50:
• Insert the computer with the battery installed into an eHomeBase, ChargeBase,
NetBase, Quad Battery Charger, USB Adapter, or Vehicle Power Adapter.
Change the Battery
If your battery power is low, you need to either charge the battery in the computer,
or replace it with a charged battery.
1. Save your files and close any open applications.
2. Press and hold the Power button. The following screen appears:
3. Swipe down toward the bottom of the screen to power off the CT50. The word
“Goodbye” appears on the screen as the computer powers off.
Caution: Make sure you completely power off the computer before
changing the battery. Failure to completely power off the
computer can result in the computer crashing and the
possibility of having to reinstall the firmware.

6 Dolphin CT50 with Windows 10 IoT User Guide
4. Disconnect the hand strap from the bottom of the computer.
5. Press in on the door lock and slide the battery door toward the bottom of the
computer to unlock the door.
6. Lift up on the edge of the battery and remove it from the computer.
7. Insert the charged battery into the computer.

Dolphin CT50 with Windows 10 IoT User Guide 7
8. Press down on each corner of the battery to make sure it is fully seated in the
computer.
9. Press in on battery door lock and slide the battery door into the locked position.
10. Replace the hand strap.
Battery Status LED
The Battery status LED in the upper right corner of the computer indicates the
charging status of the battery.
LED Status Description
Steady green The computer is connected to a charger and the battery is more than
95% charged.
Blinking green The computer is connected to a charger and the battery level is
between 61% and 95% charged.
Steady amber The computer is connected to a charger and the battery level is
between 0% and 60% charged.
Blinking red There is a battery error or the computer is not connected to a charger
and the battery level is below 15% charged.
If there is a battery error, the battery may not be charging because it is
missing, faulty, or outside the allowable charging temperature range. If
it is outside the charging temperature range, charging will resume
when the battery temperature returns to the acceptable range of
20 °C to 25 °C (68 °F to 77 °F).
Off The computer is not connected to external power, the battery is
operating normally, and the battery level is above 15% charged.
Battery status LED

8 Dolphin CT50 with Windows 10 IoT User Guide
Check the Battery Settings
In addition to the Battery status LED, you can get battery information from the
Battery Saver App.
1. Scroll to the bottom of the main screen and tap All apps > Settings > System >
Battery Saver.
2. If the battery is not charging, tap the toggle to turn on the Battery Saver.
3. Tap Battery saver settings.
4. From the setting screen, you can set these options:
•Turn battery saver on automatically if my battery falls below: When
enabled, turns the Battery Saver features on when the battery charge level
drops below the level selected with the slider. The default is 20%.
•Always allowed: You can enable some apps to run in the background even
when the battery saver is turned on. To add apps, tap + an App. Choose an
app from the list and tap Add.

Dolphin CT50 with Windows 10 IoT User Guide 9
Battery Life and Conservation
If you store the batteries outside of the computer for long periods of time, they
slowly discharge. Honeywell recommends storing the battery in a charger to
maintain battery performance.
Battery Recommendations and Safety Precautions
• Charge the battery before use. Battery ships with a partial charge only.
• See Charge the Battery, beginning on page 4 for approved charging methods.
Use of this battery in other devices could result in damage to the device or
battery.
• The temperature range for charging this battery is 20 °C to 25 °C
(68 °F to 77 °F). Do not charge th is battery outside of this range.
• For maximum battery life, charge the battery at 20 °C to 25 °C
(68 °F to 77 °F) and store at 20 °C (68 °F ) with a 50% charge.
• Do not store the battery at temperatures above 60 °C (140 °F), such as inside a
car on a hot day or in direct sunlight. Storage above 60 °C (140 °F) may damage
the battery.
• Avoid dropping the battery or computer. If you suspect that the battery or
computer is damaged, send it to a Honeywell service center for inspection.
When you want to: Do this to save battery power
Use the computer and
the low battery status
icon appears or the
battery status LED
turns on.
Connect the computer to an external power source.
Press and hold the Power button, and then swipe toward the bottom
of the screen to power off the computer. After the computer turns off,
remove the battery and insert a fully charged battery.
Stop using the
computer for 5
minutes or more.
Make sure that the low battery status icon is not on the screen and
that the battery status LED is not on. Press the Power button to
suspend the computer.
Store the computer
for more than a day.
If you are storing the computer for a few days (such as over the
weekend), install a charged battery or connect the computer to a
power source.
If you are storing the computer for a longer period of time, remove
and charge the battery. When the battery is done charging, store both
the battery and the computer is a cool location.
If you store the battery for several months, recharge the battery
periodically to keep it at peak performance.
Store the battery
outside of the
computer.
Store the batteries in a charger.

10 Dolphin CT50 with Windows 10 IoT User Guide
• Replace this battery only with another CT50 battery as identified below. These
batteries have been tested in accordance with applicable safety standards.
Contact your Honeywell sales representative or distributor if this battery is no
longer available.
• Discarded batteries may create a safety hazard. Before disposal, cover the
battery contacts with electrical insulating tape.
• Do not modify the battery or attempt to insert foreign objects into it.
• Do not solder directly to the battery contacts.
• Do not short circuit the battery, and keep it away from metallic items.
• Do not drop the battery or apply mechanical shocks or pressure to it.
• Do not disassemble or open, crush, bend or deform, puncture, shred or burn the
battery.
• Do not immerse the battery in water or get the battery wet.
• Battery usage by children should be supervised.
Enable Airplane Mode
If you do not need to connect to any wireless networks, you can enable Airplane
mode to turn off all the radios and save battery power.
1. Swipe down from the top of the screen to view the Action Center.
2. Touch Airplane Mode to turn it on. The Airplane Mode icon appears in the
status bar.
Version Battery Model Number Part Number
Non-Incendive CT50-BTSC 318-055-009
Healthcare CT50-BTSC 318-055-008
All Other CT50-BTSC 318-055-005

Dolphin CT50 with Windows 10 IoT User Guide 11
Power On the CT50 for the First Time
1. Press the Power button.
2. From the Welcome screen, select your language and then tap Next.
3. Select your region and then tap Next.
4. Tap Cancel to skip the advanced provisioning options.
5. Follow the on-screen prompts to finish setting up the computer.
To learn more about what you can do with a Microsoft account, go to
https://account.microsoft.com/about.
Turn the Power On or Off
Note: You should always power off the computer before removing the battery.
To turn the computer on:
• Press and release the Power button.
To turn the computer off:
1. Press and hold the Power button until “slide down to power off” appears on the
screen.
2. Slide the screen down until the image disappears and “Goodbye” appears on
the screen.
Turn Sleep Mode On or Off
To save battery power, the touch panel display dims, and then turns off after a
period of inactivity. If the display stays off longer than the set time limit, the termi-
nal enters sleep mode or it suspends.
To turn Sleep Mode on:
• Press and release the Power button.
To wake the terminal from sleep mode and unlock the screen:
1. Press and release the Power button.
2. Swipe up from the bottom of the screen to unlock the computer.

12 Dolphin CT50 with Windows 10 IoT User Guide
Unlock the Screen
Every time you power on the computer, you will need to unlock it.
• Swipe up from the bottom of the screen to unlock it.
Set a PIN to Protect the Computer
After you start using the computer, you should set a PIN to secure apps and data
on the computer.
1. Tap All Apps > Settings > Accounts > Sign-in options.
2. Tap Add.
3. Type your PIN in the New PIN text box.
4. Type your PIN again in the Confirm PIN text box.
5. Tap OK.
6. From the Require sign-in drop-down list, select the amount of time for you to be
away before Windows requires you to sign back in again.
7. Exit the Settings App.