Honeywell StratosH MS2320 User manual

MS2320
StratosH®Scanner / Diva Scale
Installation and User’s Guide

Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made.
The information in this publication does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein: nor for incidental or consequential damages
resulting from the furnishing, performance, or use of this manual.
This document contains propriety information that is protected by copyright. All rights reserved. No part of this document may be
photocopied, reproduced, or translated into another language without the prior written consent of HII.
© 2009 Honeywell International Inc. All rights reserved.
Web Address: www.honeywellaidc.com
Trademarks
Metrologic, MetroSelect, MetroSet2, StratosSCAN, StratosSPHERE, StratosSYNC, StratosSCOPE, StratosSWAP, and
StratosSCHOOL are trademarks or registered trademarks of Metrologic Instruments, Inc. or Honeywell International Inc.
Microsoft, Windows, and Windows 95 are trademarks or registered trademarks of Microsoft Corporation.
IBM is a trademark of International Business Machines Corporation.
Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the
property of their respective owners.
Patents
Please refer to page 64 for a list of patents.

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TABLE OF CONTENTS
INTRODUCTION
Manual Scope ........................................................................................................................................................................................ 1
Product Overview ................................................................................................................................................................................... 1
Base Kit Components............................................................................................................................................................................. 2
Optional Accessories.............................................................................................................................................................................. 2
Replacement Parts................................................................................................................................................................................. 4
General Precautions............................................................................................................................................................................... 5
MS2320 Scanner/Diva Scale Design Specifications .............................................................................................................................. 6
BASE MODEL CHARACTERISTICS
MS2320 Scanner/Diva Scale.................................................................................................................................................................. 7
Components ....................................................................................................................................................................................... 7
Dimensions......................................................................................................................................................................................... 8
Connector Panel................................................................................................................................................................................. 8
Caution and Serial Number Labels..................................................................................................................................................... 9
INSTALLATION
Quick Installation Outline...................................................................................................................................................................... 10
Site Requirements................................................................................................................................................................................ 10
Vertical Clearance ............................................................................................................................................................................ 10
Ventilation and Spacing.................................................................................................................................................................... 10
Service Access................................................................................................................................................................................. 10
Power Installation ............................................................................................................................................................................. 11
Checkout Counter Layout Consideration.......................................................................................................................................... 11
Unpacking the Unit ............................................................................................................................................................................... 12
MS2320 Package Warning............................................................................................................................................................... 13
Lifting the Unit by the Handles.......................................................................................................................................................... 13
MS2320 Mounting Diagram (Two Point Support) ............................................................................................................................. 14
MS2320 Mounting Diagram (Three Point Support) .......................................................................................................................... 15
Cable Installation (Interface Specific) ................................................................................................................................................... 16
RS232 .............................................................................................................................................................................................. 16
Full Speed USB................................................................................................................................................................................ 18
IBM OEM....................................................................................................................................................................................... 19
Serial Emulation Mode .................................................................................................................................................................. 19
Keyboard Emulation Mode ............................................................................................................................................................ 19

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TABLE OF CONTENTS
RS485 .............................................................................................................................................................................................. 21
OCIA ................................................................................................................................................................................................ 23
Cable Installation (Secondary Honeywell Scanner).............................................................................................................................. 25
EAS Deactivation ................................................................................................................................................................................. 27
SCANNER OPERATION
Scan Zone............................................................................................................................................................................................ 28
IR Activation Area (IR LED Output) ...................................................................................................................................................... 30
Indicator Descriptions........................................................................................................................................................................... 31
Audible ............................................................................................................................................................................................. 31
Visual ............................................................................................................................................................................................... 31
Failure .............................................................................................................................................................................................. 32
Diagnostic Indicator Display; Error Codes........................................................................................................................................ 33
Power Save Modes .............................................................................................................................................................................. 35
Beeper Options and Button Functions.................................................................................................................................................. 36
Beeper Tone and Volume Control .................................................................................................................................................... 36
The Multi-Function Button ................................................................................................................................................................ 36
Startup.................................................................................................................................................................................................. 37
Power-Up Test Mode ........................................................................................................................................................................... 37
Configuration Mode .............................................................................................................................................................................. 37
SCALE OPERATION
Scale Zeroing ....................................................................................................................................................................................... 38
Calibration ............................................................................................................................................................................................ 39
Tools Required ................................................................................................................................................................................. 39
Scale Calibration Methods................................................................................................................................................................ 39
Priming the Scale for Calibration (lbs. & kg) ..................................................................................................................................... 40
Scale Calibration Procedure (lbs. & kg) with Remote Display .......................................................................................................... 41
Bar Code Calibration Procedure without Remote Display ................................................................................................................ 44
Calibration Verification ......................................................................................................................................................................... 48
U.S. Pounds (lbs.) ............................................................................................................................................................................ 48
Kilograms (kg) .................................................................................................................................................................................. 49
Security Seal Installation ...................................................................................................................................................................... 50
Pressure Sensitive Security Seal ..................................................................................................................................................... 50
Wire Security Seal (Conversion Kit 46-00359) ................................................................................................................................. 51

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TABLE OF CONTENTS
MAINTENANCE
Platter / Horizontal Scan Window Replacement ................................................................................................................................... 52
Vertical Scan Window Replacement .................................................................................................................................................... 53
Daily Maintenance................................................................................................................................................................................ 53
TROUBLESHOOTING
Troubleshooting Symptom / Solution Chart .......................................................................................................................................... 54
SCANNER AND CABLE TERMINATIONS
Scanner Pinout Connections................................................................................................................................................................ 56
Cable Connector Configurations .......................................................................................................................................................... 58
REGULATORY COMPLIANCE
Safety ................................................................................................................................................................................................... 60
EMC ..................................................................................................................................................................................................... 61
Weights & Measures ............................................................................................................................................................................ 62
LIMITED WARRANTY .................................................................................................................................................................................... 63
PATENTS.................................................................................................................................................................................................... 64
INDEX......................................................................................................................................................................................................... 65
CUSTOMER SUPPORT
Technical Assistance............................................................................................................................................................................ 67
Product Service and Repair.................................................................................................................................................................. 68

1
INTRODUCTION
MANUAL SCOPE
This guide provides information on the installation, setup and operation of Honeywell’s StratosH®MS2320 scanner/Diva scale unit. It
is designed to be used in conjunction with MetroSelect Configuration Guide (PN 00-02407x) and the MS2x20 Stratos Series
Scanner/Diva Scale Configuration Addendum (PN 00-02272x).
Product manuals are also available for download in Adobe®Acrobat®file format at www.honeywellaidc.com.
PRODUCT OVERVIEW
The StratosHMS2320 is designed to meet the demanding needs of high volume supermarket and point-of-sale applications. With
advanced features like 6-sided, 360° scanning, 5840 scans per second, a complex scan zone and advanced decoding software, this
high performance in-counter scanner/scale model guarantees fast customer checkouts with minimal operator fatigue and stress. The
MS2320 scanner/scale is equipped with a multitude of standard features including:
StratosSCAN™ – 6-sided, 360° scanning that minimizes product orientation
StratosSPHERE™ – Decoding software that reads poor quality and damaged bar codes
StratosSYNC™ – Horizontal and vertical scanning zones operate independently from one another
GS1 DataBar Decoding – Decodes GS1 DataBar, GS1 DataBar Limited and GS1 DataBar Expanded symbologies
Flash ROM – Upgrade latest software enhancements on site
Powered Aux Port – Connect hand-held scanner for large or bulky items
Integrated Scale – Factory integrated Diva scale
Loud Speaker – Three volume/seven tone settings can be heard in all environments
Easy Configuration – Windows® based utility or simple bar code setup
Fully Automatic – “No touch” infrared wake up from power save modes
EAS Deactivation – Electronic Article Surveillance (EAS) equipped (EAS cable is an optional purchase)
Field Replaceable Vertical Window – Quickly remove vertical window for cleaning or replacement
StratosSCOPE™ – Visual diagnostic indicator for easy to read feedback on scanner condition
StratosSWAP™ – Modular optics engine technology – small, pre-aligned, field replaceable modules
StratosSCHOOL™ – Operator training software

2
INTRODUCTION
BASE KIT COMPONENTS
BASE KIT COMPONENTS
Part # Description
MS2320-xxKzStratosH®Scanner / Diva Scale
09 OCIA / RS232 Interfaces
14 RS232 Interface
xx
121 RS232 / Full Speed USB / RS485 Interfaces
D Diamonex Horizontal Window
z
S Sapphire Horizontal Window
00-02407xMetroSelect®Configuration Guide
00-02272xMS2x20 Stratos Series Scanner/Diva Scale Configuration Addendum
00-02271xMS2320 StratosHScanner/Diva Scale Installation and User’s Guide
Guides also available for download at www.honeywellaidc.com.
Other items may be ordered for the specific protocol being used. To order additional items, contact the dealer, distributor or customer service
department.
OPTIONAL ACCESSORIES
OPTIONAL ACCESSORIES
Part # Description
57-57000x-N-3 RS232 Interface Cable, Straight Cord
57-57004x-N-3 RS485Port 9 Cable, Straight Cord
57-57015x-N-3 OCIA Interface Cable, Straight Cord
57-57200x-N-3 USB Full Speed Communication Cable, Straight Cord, Locking 12V Plus-Power™Type A
57-57006x-N-3 USB Full Speed Communication Cable, Straight Cord, Non-Locking Type A
57-57099x-3 LSO RS232 PowerLink AUX Cable with built in power jack, Straight Cord
57-57000x-N-3 Dual Interface Cable, Straight Cord
52-52511x24" EAS Cable
Applicable for IBM®Host applications.

INTRODUCTION
OPTIONAL ACCESSORIES
Part # Description
AC to DC Power Transformer - Regulated
Output: +5V @ 1.5A +12V @ 1.5A
46-46812 120V United States and Canada
46-46813 220V – 240V Continental European
46-46814 220V – 240V United Kingdom
46-46817 220V – 240V China
46-46928 220V – 240V Australia
Optional Remote Scale Display
46-00375 Remote Single Line Scale Display (lb.) (See Figure 1)
46-00376 Remote Single Line Scale Display (kg.) (See Figure 1)
46-00377 Remote Four Line Scale Display (kg.) (See Figure 2)
Other Four Line Scale Display currency overlay stickers are available. To order additional or replacement items, contact the dealer, distributor or
customer service department.
Figure 1
Figure 2
* All dimensions are shown in mm (millimeters).
Specifications are subject to change without notice.
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INTRODUCTION
REPLACEMENT PARTS
REPLACEMENT PARTS
Part # Description
Caution
Window types (Diamonex and Sapphire) are not interchangeable due to laser safety and/or scanner
performance differences.
To change window type, the scanner must be returned to the manufacturer for reconfiguration.
46-46889 Vertical Window
46-46806 Diamonex Platter – Full (Long) Size
46-46808 Sapphire Platter – Full (Long) Size
Other items may be ordered for the specific protocol being used. To order additional items, contact the dealer, distributor or customer service
department.
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