Honeywell StratosH MS2320 User manual

MS2320
StratosH®Scanner / Avery Scale
Installation and User’s Guide

Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have
been made. The information in this publication does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein: nor for incidental or consequential
damages resulting from the furnishing, performance, or use of this manual.
This document contains propriety information that is protected by copyright. All rights reserved. No part of this document may
be photocopied, reproduced, or translated into another language without the prior written consent of HII.
© 2006 – 2011 Honeywell International Inc. All rights reserved.
Web Address: www.honeywellaidc.com
Trademarks
Metrologic, MetroSelect, MetroSet2, StratosSCAN, StratosSPHERE, StratosSYNC, StratosSCOPE, StratosSWAP, and
StratosSCHOOL are trademarks or registered trademarks of Metrologic Instruments, Inc. or Honeywell International Inc.
Microsoft, Windows, and Windows 95 are trademarks or registered trademarks of Microsoft Corporation.
IBM is a trademark of International Business Machines Corporation.
Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies
and are the property of their respective owners.

ii
TABLE OF CONTENTS
INTRODUCTION
Manual Scope .......................................................................................................................................................................... 1
Product Overview.....................................................................................................................................................................1
Model Number Designation......................................................................................................................................................2
Base Kit Components............................................................................................................................................................... 2
Optional Accessories................................................................................................................................................................2
Replacement Parts...................................................................................................................................................................3
General Precautions................................................................................................................................................................. 4
MS2320 Scanner/Scale Design Specifications ........................................................................................................................5
BASE MODEL CHARACTERISTICS
MS2320 Scanner/Scale............................................................................................................................................................6
Components......................................................................................................................................................................... 6
Dimensions .......................................................................................................................................................................... 7
Connector Panel .................................................................................................................................................................. 7
Caution and Serial Number Labels ...................................................................................................................................... 8
INSTALLATION
Quick Installation Outline.......................................................................................................................................................... 9
Site Requirements....................................................................................................................................................................9
Vertical Clearance................................................................................................................................................................ 9
Ventilation and Spacing........................................................................................................................................................ 9
Service Access..................................................................................................................................................................... 9
Power Installation............................................................................................................................................................... 10
Checkout Counter Layout Consideration............................................................................................................................10
Unpacking the Unit................................................................................................................................................................. 11
MS2320 Package Warning................................................................................................................................................. 12
Lifting the Unit by the Handles ...........................................................................................................................................12
MS2320 Mounting Diagram (Two Point Support)...............................................................................................................13
MS2320 Mounting Diagram (Three Point Support) ............................................................................................................14
Cable Installation (Interface Specific) .....................................................................................................................................15
RS232 ................................................................................................................................................................................ 15
Full Speed USB.................................................................................................................................................................. 17
IBM OEM.........................................................................................................................................................................17
Serial Emulation Mode .................................................................................................................................................... 17

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TABLE OF CONTENTS
Keyboard Emulation Mode ..............................................................................................................................................17
RS485 ................................................................................................................................................................................ 20
Cable Installation (Secondary Honeywell Scanner) ............................................................................................................... 22
EAS Deactivation ...................................................................................................................................................................24
SCANNER OPERATION
Scan Zone..............................................................................................................................................................................25
IR Activation Area (IR LED Output)........................................................................................................................................ 27
Indicator Descriptions............................................................................................................................................................. 28
Audible ............................................................................................................................................................................... 28
Visual .................................................................................................................................................................................28
Failure ................................................................................................................................................................................ 29
Diagnostic Indicator Display; Error Codes..........................................................................................................................30
Power Save Modes ................................................................................................................................................................32
Beeper Options and Button Functions.................................................................................................................................... 33
Beeper Tone and Volume Control ......................................................................................................................................33
The Multi-Function Button .................................................................................................................................................. 33
Startup....................................................................................................................................................................................34
Power-Up Test Mode .............................................................................................................................................................34
Configuration Mode................................................................................................................................................................ 34
SCALE OPERATION
Scale Zeroing ......................................................................................................................................................................... 35
Calibration .............................................................................................................................................................................. 36
Tools Required ...................................................................................................................................................................36
Scale Calibration Methods .................................................................................................................................................36
Priming the Scale for Calibration (lbs. & kg)....................................................................................................................... 37
Scale Calibration Procedure (lbs. & kg) with Remote Display ............................................................................................38
Bar Code Calibration Procedure without Remote Display.................................................................................................. 42
Calibration Verification ...........................................................................................................................................................46
U.S. Pounds (lbs.) .............................................................................................................................................................. 46
Kilograms (kg) ....................................................................................................................................................................47
Security Seal Installation ........................................................................................................................................................48
Pressure Sensitive Security Seal .......................................................................................................................................48
Wire Security Seal (Conversion Kit 46-46890) ................................................................................................................... 49

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TABLE OF CONTENTS
MAINTENANCE
Platter / Horizontal Scan Window Replacement..................................................................................................................... 50
Vertical Scan Window Replacement ...................................................................................................................................... 51
Daily Maintenance.................................................................................................................................................................. 51
TROUBLESHOOTING
Troubleshooting Symptom / Solution Chart............................................................................................................................ 52
SCANNER AND CABLE TERMINATIONS
Scanner Pinout Connections.................................................................................................................................................. 54
Cable Connector Configurations ............................................................................................................................................ 56
REGULATORY COMPLIANCE
Safety .....................................................................................................................................................................................58
EMC .......................................................................................................................................................................................59
Weights & Measures ..............................................................................................................................................................60
LIMITED WARRANTY ...................................................................................................................................................................... 61
PATENTS...................................................................................................................................................................................... 62
INDEX ..........................................................................................................................................................................................63
CUSTOMER SUPPORT
Technical Assistance.............................................................................................................................................................. 65
Product Service and Repair ...................................................................................................................................................66

1
INTRODUCTION
MANUAL SCOPE
This guide provides information on the installation, setup and operation of Honeywell’s StratosH®,MS2320 scanner/Avery
scale unit.This guide is designed to be used in conjunction with MetroSelect®Configuration Guide (PN 00-02407x) and the
MS2xxx Stratos Series Configuration Addendum (PN 00-02034x).
Product manuals are also available for download in Adobe®Acrobat®file format at www.honeywellaidc.com.
PRODUCT OVERVIEW
The StratosHMS2320 is designed to meet the demanding needs of high volume supermarket and point-of-sale applications.
With advanced features like 6-sided, 360° scanning, 5840 scans per second, a comprehensive scan zone and advanced
decoding software, this high performance in-counter scanner/scale model guarantees fast customer checkouts with minimal
operator fatigue and stress. The MS2320 scanner/scale is equipped with a multitude of standard features including:
•StratosSCAN™ – 6-sided, 360° scanning that minimizes product orientation
•StratosSPHERE™ – Decoding software that reads poor quality and damaged bar codes
•StratosSYNC™ – Horizontal and vertical scanning zones operate independently from one another
•GS1 DataBar Decoding – Decodes GS1 DataBar, GS1 DataBar Limited and GS1 DataBar expanded symbologies
•Flash ROM – Upgrade latest software enhancements on site
•Powered Aux Port – Connect hand-held scanner for large or bulky items
•Integrated Scale – Factory integrated Avery scale
•Loud Speaker – Three volume/seven tone settings can be heard in all environments
•Easy Configuration – Windows® based utility or simple bar code setup
•Fully Automatic – “No touch” infrared wake up from power save modes
•EAS Deactivation – Electronic Article Surveillance (EAS) equipped (EAS cable is an optional purchase)
•Field Replaceable Vertical Window – Quickly remove vertical window for cleaning or replacement
•StratosSCOPE™ – Visual diagnostic indicator for easy to read feedback on scanner condition
•StratosSWAP™ – Modular optics engine technology – small, pre-aligned, field replaceable modules
•StratosSCHOOL™ – Operator training software

2
INTRODUCTION
MODEL NUMBER DESIGNATION
Figure 1. Model Number Designation
BASE KIT COMPONENTS
Part # Description
MS2320-* StratosH®Series Scanner
* See model number designation above for detailed information on interface, window, cable and unit type.
00-02407xMetroSelect®Configuration Guide
00-02034xMS2xxxStratos Series Configuration Addendum
00-02048xMS2320 StratosHScanner/Avery Scale Installation and User’s Guide
Guides also available for download at www.honeywellaidc.com.
OPTIONAL ACCESSORIES
Part # Description
57-57000x-N-3 RS232 Interface Cable, Straight Cord
57-57004x-N-3 RS485Port 9 Cable, Straight Cord
57-57200x-N-3 USB Full Speed Communication Cable, Straight Cord, Locking 12V Plus-Power™Type A
57-57006x-N-3 USB Full Speed Communication Cable, Straight Cord, Non-Locking Type A
57-57099x-3 LSO RS232 PowerLink AUX Cable with built in power jack, Straight cord
57-57000x-N-3 Dual Interface Cable, Straight Cord
57-57099x-3-12 RS232 AUX, Straight Cord, 3.7 m (12') (for 95xx, 5145 and 7580 scanners)
CBL-420-300-C00 RS232 AUX, Coiled Cord (for 1200, 1300 and 1900 Series scanners)
52-52511 24" EAS Cable
52-52556 Checkpoint EAS Straight Cord, 1.8 m (6')
Applicable for IBM®Host applications.

3
INTRODUCTION
OPTIONAL ACCESSORIES
Part # Description
AC to DC Power Transformer - Regulated
Output: +5V @ 4A +12V @ 1.5A
46-46812 120V United States and Canada
46-46813 220V – 240V Continental European
46-46814 220V – 240V United Kingdom
46-46817 220V – 240V China
46-46928 220V – 240V Australia
Optional Remote Scale Display
46-00248 Remote Scale Display (lb.)
46-00249 Remote Scale Display (kg.)
Figure 2. Figure 3.
REPLACEMENT PARTS
Part # Description
Caution
Window types (Diamonex and Sapphire) are not interchangeable due to laser safety and/or scanner
performance differences.
To change window type, the scanner must be returned to the manufacturer for reconfiguration.
46-46889 Vertical Window
46-46806 Diamonex Platter – Full (Long) Size
46-46808 Sapphire Platter – Full (Long) Size
Other items may be ordered for the specific protocol being used. To order additional items, contact the dealer, distributor or customer
service representative.

4
INTRODUCTION
GENERAL PRECAUTIONS
The following list includes general precautions to remember when handling the StratosH.
DO NOT TURN the unit upside down with the
platter in place.
DO NOT PRESS on the window in the
placement platter or the vertical window frame.
PLATTER REMOVAL
No hardware or tools are required to remove the
platter / horizontal scan window (see Figure 6).
Refer to the Maintenance section of this manual
for additional information on platter replacement.
See caution statement on page 3.
LIFT HANDLES
REST both thumbs against the vertical window
frame for added stability when lifting the unit by
the handles provided.
Figure 7
Figure 5
Figure 4
Figure 6