Honeywell 30 Series User manual

Honeywell 30 Series
IP Cameras
HC30W42R3
HC30W45R3
HC30W45R2
HC30WB2R1
HC30WB5R1
HC30WB5R2
HC30WE2R3
HC30WE5R3
HC30WE5R2
HC30WF5R1
HC30W25R3
HC30W25R3-12V
User Guide

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Recommended
Find the latest version of this and other Honeywell 30 Series IP camera documents on our website:
https://buildings.honeywell.com/security.
Copy Right
© 2021 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without
written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However,
Honeywell cannot assume responsibility for any consequences resulting from the use thereof. The information contained
herein is subject to change without notice. Revisions or new editions to this publication may be issued to incorporate such
changes. For patent information, see https://buildings.honeywell.com/us/en/support/legal/patents.
Revision
Issue
Date
Revisions
A
04
/2019
New document.
B
04
/2019
Add Compatible SD Card
V
1-A
05
/2019
Add Fisheye features; Modify special characters in password; Add HLC; Add Pixel
Calculator; Modify HTTPS;
Add Certificate Request and upload files; Modify Motion
detection (intrusion detection, people detection); Add audio settings; Add audio
detection settings; Add audio detection event settings; Delete remote log server; Modify
Version screenshot; Add mount type.
V
2-A
06
/2019
Modify the Focus section and the Configuring Audio Detection.
V3
-A
09
/2019
Add specifications; Add troubleshooting on smart codec; Password GUI change; SD card
format after upgrading firmware; Select Language on main page after
uploading the
custom language file.
V
4-A
12
/2019
U
pdate the screenshot of General Settings for Video Standard and related description;
Add trouble shooting for people detection; Update IR Control settings; Add a note in
Export CA Certificate.
V
5-A
01
/2021
Add
HC30W25R3/HC30W25R3-12V models; Update all the screenshots of the whole
document and the corresponding description; Update the accessing tool; Add recording
MP4 to pc
; Add Configuring Audio Detection; Update SD card list
V
5-B
06
/2021
Layout and
contact list updating

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Cautions and Warnings
Warning:
Installation and servicing should be performed only by qualified
and experienced technicians to conform to all local codes and to
maintain your warranty.
Warning:
To ensure compliance with electrical safety standards this product
is intended for use with a Listed Power Adapter marked with
“Limited Power Source”, “LPS”, on the unit, output rated 12 V DC,
minimum 0.7A, Tma=60°C or from Power over Ethernet (PoE)
provided by Listed Information Technology Equipment meeting the
IEEE 802.3af PoE standard.
The Ethernet connection is not intended to be connected to exposed
(outside plant) networks. Do not connect two power sources to the camera
at the same time
List of Symbols
The following is a list of symbols that may appear on the camera:
Symbol Explanation
The WEEE symbol.
This symbol indicates that when the end-user wishes to discard this product, it
must be sent to separate collection facilities for recovery and recycling. By
separating this product from other household-type waste, the volume of waste
sent to incinerators or landfills will be reduced, and thus natural resources will be
conserved.
The UL compliance logo.
This logo indicates that the product has been tested and is listed by UL (formerly
Underwriters Laboratories).
The FCC compliance logo.
This logo indicates that the product conforms to Federal Communications
Commission compliance standards.
The direct current symbol.
This symbol indicates that the power input/output for the product is direct current.

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The alternating current symbol.
This symbol indicates that the power input/output for the product is alternating
current.
The RCM compliance logo.
This logo indicates that the product conforms with Australian RCM guidelines.
The CE compliance logo.
This logo indicates that the product conforms to the relevant guidelines/standards
for the European Union harmonization legislation.
The caution symbol.
This symbol indicates important information.
The protective earth (ground) symbol.
This symbol indicates that the marked terminal is intended for connection to the
protective earth/grounding conductor.
Regulatory Statements
Photobiological safety
This product fulfills the requirements for photobiological safety according to IEC/EN
62471 (risk group 1).
General Data Protection Regulation
Please be aware that this product can store personal data.
Personal data is protected by the General Data Protection Regulation (2016/679) in
Europe and therefore the owners of personal data have obtained certain rights thanks
to this regulation.
We strongly advise you to be fully aware of these owner (“data subjects”) rights as well as
which limitations you have to obey regarding the use and distribution of this data.
Further details can be found on the GDPR website of the EU:
https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-
protection/2018-reform-eu-data-protection-rules_en
FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits

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are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Note: Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Canadian Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Manufacturer’s Declaration of Conformance
The equipment supplied with this guide meets the provisions of the following European
Union council directives:
•2014/30/EU for EMC
•2014/35/EU for LVD
•2015/863 for RoHS compliance.
Waste Electrical and Electronic Equipment (WEEE)
Correct Disposal of this Product (applicable in the European Union and other
European countries with separate collection systems).
This product should be disposed of, at the end of its useful life, as per applicable
local laws, regulations, and procedures.

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Regulation (EC) No 1907/2006
According to Article 33 of Reach Regulation be informed that the substances listed
below may be contained in these products above the threshold level of 0.1% by weight
of the listed article.
Product Part Name Substance Name CAS Number
HC30W25R3 Screw Lead 7439-92-1
Solder paste(D3,D11) Lead 7439-92-1
Wafer
Passivation_Glass(D3,D11) Lead 7439-92-1
Smd Diode-Body(D19,D20) Lead 7439-92-1
GPP COMMUTATING DIODE
CORE Lead 7439-92-1
High lead tin paste(D1,D15) Lead 7439-92-1
HC30W25R3-
12V
Screw Lead 7439-92-1
Solder paste(D3,D11) Lead 7439-92-1
Wafer
Passivation_Glass(D3,D11) Lead 7439-92-1
Smd Diode-Body(D19,D20) Lead 7439-92-1
BLACK BODY(D14) Lead 7439-92-1
GPP COMMUTATING DIODE
CORE Lead 7439-92-1
High lead tin paste(D1,D15) Lead 7439-92-1
Safety Instructions
Before installing or operating the unit, read and follow all instructions. After
installation, retain the safety and operating instructions for future reference.
1. HEED WARNINGS - Adhere to all warnings on the unit and in the operating
instructions.
2. INSTALLATION
•Install in accordance with the manufacturer’s instructions.
•Installation and servicing should be performed only by qualified and experienced

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technicians to conform to all local codes and to maintain your warranty.
•Any wall or ceiling mounting of the product should follow the manufacturer’s
instructions and use a mounting kit approved or recommended by the
manufacturer.
3. POWER SOURCES - This product should be operated only from the type of
power source indicated on the marking label. If you are not sure of the type of
power supplied to your facility, consult your product dealer or local power
company.
4. MOUNTING SYSTEM - Use only with a mounting system recommended by the
manufacturer or sold with the product.
5. ATTACHMENTS/ACCESSORIES - Do not use attachments/accessories not
recommended by the product manufacturer as they may result in the risk of
fire, electric shock, or injury to persons.
6. CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth
for cleaning.
7. SERVICING - Do not attempt to service this unit yourself. Refer all servicing to
qualified service personnel.
8. REPLACEMENT PARTS - When replacement parts are required, be sure the
service technician has used replacement parts specified by the manufacturer
or have the same characteristics as the original part. Unauthorized
substitutions may result in fire, electric shock or other hazards. Using
replacement parts or accessories other than the original manufacturers may
invalidate the warranty.
Warranty and Service
Subject to the terms and conditions listed on the product warranty, during the warranty
period Honeywell will repair or replace, at its sole option, free of charge, any defective
products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer
Service at 1.800.323.4576 for assistance or to request a Return Merchandise
Authorization (RMA) number.
Be sure to have the model number, serial number, and the nature of the problem
available for the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items
shipped to Honeywell without a clearly identified Return Merchandise Authorization
(RMA) number may be refused.

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TABLE OF CONTENTS
1About This Document............................................................... 1
Overview of Contents ............................................................................................................. 1
2Introduction....................................................................................2
Overview...................................................................................................................................... 2
Key Features.............................................................................................................................. 2
3Accessing the Camera .............................................................. 4
Installing the Unified Tool ...................................................................................................... 4
Discovering Your Camera in the Network....................................................................... 6
Assigning a New IP Address to a Camera ....................................................................... 7
Upgrading the Camera’s Firmware ................................................................................... 8
Accessing the Camera from a Web Browser .................................................................. 9
4Using the Main Page...............................................................10
Logging in to the Camera via the Web Client............................................................ 10
Before You Begin............................................................................................................ 10
Logging in to the Camera........................................................................................... 10
Using the Main Page........................................................................................................... 13
System Menu................................................................................................................... 14
Stream Profile.................................................................................................................. 14
Camera Name.................................................................................................................. 14
Live View Tool Bar .......................................................................................................... 15
Language .......................................................................................................................... 15
User Account.................................................................................................................... 15
Fisheye Main Page............................................................................................................... 16
Fisheye Layout................................................................................................................ 17
5Configuring Camera................................................................24
Configuring General Settings.......................................................................................... 24
Video Settings ................................................................................................................. 25

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Day/Night Settings ....................................................................................................... 26
Configuring Video Settings .............................................................................................. 27
Mode ................................................................................................................................... 27
Video Stream.................................................................................................................... 28
Configuring Audio Settings.............................................................................................. 32
Configuring IR Control Settings ..................................................................................... 33
IR Illuminators................................................................................................................. 33
Smart IR ............................................................................................................................. 33
Configuring Image Settings............................................................................................. 34
White Balance.................................................................................................................. 34
Image Adjustment ......................................................................................................... 34
Defog................................................................................................................................... 35
3D Noise Reduction ...................................................................................................... 35
Configuring Exposure Settings ...................................................................................... 35
Measurement Window................................................................................................. 36
Exposure Control ........................................................................................................... 36
AE Speed Adjustment................................................................................................... 36
WDR..................................................................................................................................... 37
Configuring Focus ............................................................................................................... 37
Configuring Privacy Mask................................................................................................. 39
Pixel Calculator (Fisheye Model Only)......................................................................... 40
6Configuring Network...............................................................41
Configuring Network General Settings ................................................................. 41
Configuring Streaming Protocols ........................................................................... 44
Configuring DDNS Settings ...................................................................................... 47
Configuring QoS Settings........................................................................................... 47
Configuring SNMP Settings ...................................................................................... 49
Configuring HTTPS Settings ..................................................................................... 50
Configuring IEEE 802.1X Settings ......................................................................... 52
7Configuring Video Analytics...............................................54
Configuring Motion Detection Settings...................................................................... 54
Motion Detection ........................................................................................................... 55
Intrusion Detection ....................................................................................................... 56
People Detection............................................................................................................ 57
Configuring Tampering Detection Settings .............................................................. 58
Configuring Audio Detection........................................................................................... 59
Configuring Event Settings.............................................................................................. 61
Adding Events ................................................................................................................. 62

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8Configuring Storage................................................................69
SD Card Management........................................................................................................ 69
SD Card Status................................................................................................................ 70
SD Card Format .............................................................................................................. 70
SD Card Control.............................................................................................................. 71
Content Management ........................................................................................................ 71
Searching and Viewing the Records....................................................................... 71
Search Results ................................................................................................................ 72
Recording Settings .............................................................................................................. 73
Adding a Recording Setting....................................................................................... 73
Setting up a Recording ................................................................................................ 75
9Configuring System.................................................................76
Configuring System General Settings ......................................................................... 76
Configuring Maintenance Settings............................................................................... 77
Upgrading Firmware..................................................................................................... 77
Rebooting the Camera................................................................................................. 78
Restoring the Camera .................................................................................................. 79
Importing/Exporting Files.......................................................................................... 79
Configuring User Accounts Settings............................................................................ 82
Account Management ................................................................................................. 83
Configuring Access List Settings................................................................................... 83
General Settings............................................................................................................. 84
Filter .................................................................................................................................... 84
Administrator IP address ............................................................................................ 85
10 Viewing System Info ................................................................86
Log ....................................................................................................................................... 86
Version................................................................................................................................ 87
11 Troubleshooting.........................................................................88
Troubleshooting for Dynamic Intra Frame Period .................................................. 88
Troubleshooting for Common Issues........................................................................... 90
12 Appendix.........................................................................................91
Specifications ........................................................................................................................ 91
HC30W42R3/HC30W45R3....................................................................................... 91
HC30W45R2 .................................................................................................................... 92
HC30WB5R2.................................................................................................................... 93
HC30WB2R1/HC30WB5R1 ...................................................................................... 94
HC30WE5R2.................................................................................................................... 95