Honeywell HDZ20HD User manual

Document 800-11873V2 – Rev A – 07/2013
User Manual
HDZ Series
1080p IP PTZ Dome
HDZ20HD HDZ20HDX
HDZ20HDE HDZ20HDEX

Revisions
Issue Date Revisions
A 07/2012 New document.
V1 Rev A 09/2012 Revised for NA compatibility, and few corrections made to reflect product
development.
V2 Rev A 07/2013 Revised for regulatory corrections based on product UL report.

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800-11873V2 - A - 07/2013
Cautions and Warnings
WARNING Installation and servicing should be performed
only by qualified and experienced technicians to conform to all
local codes and to maintain your warranty.
WARNING To ensure compliance with electrical safety
standards, CSA Certified/UL Listed Class 2 power adapters are
required. High Power over Ethernet (PoE+) shall be supplied by
listed Information Technology Equipment meeting the IEEE
802.3at-2009 PoE+ standard. The PoE is not intended to be
connected to exposed (outside plant) networks.
Regulatory Statements
FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference, in which case the user will be required to correct the
interference at his own expense.
Note Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
DO NOT OPEN
RISK OF ELECTRIC SHOCK

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4 | HDZ Series 1080p IP PTZ User Manual
Canadian Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada.
Manufacturer’s Declaration of Conformance
The manufacturer declares that the equipment supplied with this guide is compliant with the
European Parliament and Council Directive on the Restrictions of the use of certain Hazardous
Substances in electrical and electronic equipment (2011/65/EU), General Product Safety
Directive (2001/95/EC) and the essential requirements of the EMC Directive (2004/108/EC),
conforming to the requirements of standards EN 55022 for emissions, EN 50130-4 for immunity,
and EN 60950-1 for electrical equipment safety.
WARNING This is a Class A product. In a domestic
environment this product may cause radio interference in which
case the user may be required to take adequate measures.
Waste Electrical and Electronic Equipment (WEEE)
Safety Instructions
Before installing or operating the unit, read and follow all instructions. After
installation, retain the safety and operating instructions for future reference.
1. HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions.
2. INSTALLATION
• Install in accordance with the manufacturer’s instructions.
• Installation and servicing should be performed only by qualified and experienced
technicians to conform to all local codes and to maintain your warranty.
• Do not install indoor-rated models in outdoor locations.
• Any wall or ceiling mounting of the product should follow the manufacturer’s
instructions and use a mounting kit approved or recommended by the manufacturer.
3. POWER SOURCES - This product should be operated only from the type of power source
indicated on the marking label.
4. HEAT - Situate away from items that produce heat or are heat sources such as radiators,
heat registers, stoves, or other products (including amplifiers).
Correct Disposal of this Product (applicable in the European Union and other
European countries with separate collection systems).
This product should be disposed of, at the end of its useful life, as per
applicable local laws, regulations, and procedures.

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800-11873V2 - A - 07/2013
5. MOUNTING SYSTEM -Use only with a mounting system recommended by the
manufacturer, or sold with the product.
6. ATTACHMENTS - Do not use attachments not recommended by the product
manufacturer as they may result in the risk of fire, electric shock, or injury to persons.
7. ACCESSORIES - Only use accessories specified by the manufacturer.
8. CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.
9. SERVICING - Do not attempt to service this unit yourself as opening or removing covers
may expose you to dangerous voltage or other hazards. Refer all servicing to qualified
service personnel.
10. REPLACEMENT PARTS - When replacement parts are required, be sure the service
technician has used replacement parts specified by the manufacturer or have the same
characteristics as the original part. Unauthorized substitutions may result in fire, electric
shock or other hazards. Using replacement parts or accessories other than the original
manufacturers may invalidate the warranty.
CAUTION Risk of explosion if Battery is replaced by an incorrect
type. Dispose of used batteries in accordance with local laws.
Warranty and Service
Subject to the terms and conditions listed on the Product warranty, during the warranty period
Honeywell will repair or replace, at its sole option, free of charge, any defective products
returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer Service at
1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA)
number.
Be sure to have the model number, serial number, and the nature of the problem available for
the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to
Honeywell without a clearly identified Return Merchandise Authorization (RMA) number
may be refused.

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6 | HDZ Series 1080p IP PTZ User Manual

Contents | 7
800-11873V2 - A - 07/2013
Contents
About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Overview of Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2 Installing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Accessories You Can Order Separately. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Assembling the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Mounting the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Safety Cable During Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing a Ceiling Mount (Indoor Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Installing a Wall Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing a Parapet/Flat Roof Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Micro SDHC Card Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connecting Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connecting Alarm Inputs/Outputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connecting the Network Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3 Accessing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Finding the Camera on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Assigning a Static IP Address to the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Accessing the Camera from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Enabling Internet Explorer ActiveX Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Accessing the Camera from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Installing and Using Honeywell Viewer for the First Time. . . . . . . . . . . . . . . . . . . . . . . . 32
Deleting the Honeywell Viewer Program from a PC . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Understanding the Web Client User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Main Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Quick Action Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
PTZ Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
On-Screen Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4 Configuring Video and Audio Streaming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Video Format Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting the Video Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Setting the Text Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setting the Video Rotate Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setting the GOV Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

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8 | HDZ Series 1080p IP PTZ User Manual
Video Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Setting the Video Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Enabling Constant Bit Rate Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Video OCX Protocol Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Frame Rate Control Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Setting the Audio Transmission Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setting the Audio Gain. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setting the Audio Bit Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
5 Configuring PTZ Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Preset Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Mimic Tour Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Auto Pan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Preset Tour Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Home Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Tilt Range Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Privacy Mask Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Exposure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
White Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Backlight Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Image Sharpness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Exposure Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Image Flip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Speed by Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
ICR Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Wide Dynamic Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Auto Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
2D Noise Reduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
On Screen Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Set Pan Zero . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
TV System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Restore Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
6 Configuring Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Alarm Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Server Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Alarm Input Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Selecting an Alarm Input to Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Setting the Alarm Status and Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Setting the Alarm Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Setting a File Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Saving Alarm Input Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Motion Detection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Setting the Motion Detection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Setting the Motion Detection Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Setting the Motion Detection Sensitivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Setting the Motion Detection Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Setting a Motion Detection File Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Saving the Motion Detection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Network Failure Detection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
7 Configuring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Setting a Host Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Selecting the Camera Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Enabling Daylight Saving Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Setting the System Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Contents | 9
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User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Network Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
IP Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Basic Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
QoS (Quality of Service) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Recording and Storage Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Storage Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
File Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Maintenance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Restoring Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Upgrading the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Maintenance of Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Support Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Viewing the System Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Viewing the Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Appendix A HDZ Camera Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Appendix B In-Ceiling Bracket Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Installing the In-Ceiling Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

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10 | HDZ Series 1080p IP PTZ User Manual

Figures | 11
800-11873V2 - A - 07/2013
Figures
Figure 1-1 HDZ20HD(X) Indoor IP PTZ Dome Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Figure 1-2 HDZ20HDE(X) Outdoor IP PTZ Dome Camera . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Figure 2-1 Eyelet on Camera to Secure by Lanyard During Setup . . . . . . . . . . . . . . . . . . . . . . 21
Figure 2-2 HDCM1 Ceiling Mount Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 2-3 HDXWM2 Wall Mount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Figure 2-4 HDPRM2 Parapet/Flat Roof Mount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 2-5 Camera Back Plate Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 2-6 Main Audio Adapter Input (Detail) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 2-7 Main Alarm Adapter Input (Detail) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 2-8 Main Power Adapter Input (Detail). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Figure 3-1 Honeywell Device Search Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 3-2 Right-Click Menu on Device Search Application . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 3-3 Device Network Setup Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 3-4 Camera Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 3-5 Software Installation Security Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 3-6 HDZ Series Camera Browser Home User Interface . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 3-7 PTZ Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 3-8 HDZ Series Camera Browser On-Screen Display . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 4-1 Video Format Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 4-2 Video Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 4-3 Video OCX Protocol Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 4-4 Frame Rate Control Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 4-5 Streaming Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 5-1 PTZ Preset Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 5-2 Mimic Tour Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 5-3 Auto Pan Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 5-4 Preset Tour Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Figure 5-5 Preset Tour Selecting Preset Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 5-6 Home Function Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 5-7 Tilt Angle Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 5-8 Privacy Mask Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 5-9 Privacy Mask Editing Position Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 5-10 Exposure Mode Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 5-11 Camera White Balance and Other Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Figure 5-12 Camera Misc. Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

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12 | HDZ Series 1080p IP PTZ User Manual
Figure 6-1 Setup Mail Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Figure 6-2 Setup FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Figure 6-3 Setup HTTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Figure 6-4 Alarm Application Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Figure 6-5 Alarm Input Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Figure 6-6 Upload Image by FTP Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Figure 6-7 Upload Image by E-Mail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Figure 6-8 Record Stream to SD Card Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Figure 6-9 PTZ Function Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Figure 6-10 Send HTTP Notification Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Figure 6-11 Current Motion as Detected Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Figure 6-12 Motion Detection Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Figure 6-13 Motion Detection Sampling Every Three Pixels . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Figure 6-14 Upload Image by FTP Options for Motion Detection . . . . . . . . . . . . . . . . . . . . . . . 86
Figure 6-15 Upload Image by E-Mail Options for Motion Detection . . . . . . . . . . . . . . . . . . . . . . 87
Figure 6-16 Send HTTP Notification on Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Figure 6-17 Network Failure Detection Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Figure 7-1 System Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Figure 7-2 User Security Options Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Figure 7-3 HTTPS Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Figure 7-4 Create Self-Signed Certificate Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 7-5 Create Certificate Request Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 7-6 IEEE 802.1X Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Figure 7-7 IP Filter Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Figure 7-8 Basic Network Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Figure 7-9 Quality of Service (QoS) Network Settings Screen . . . . . . . . . . . . . . . . . . . . . . . .103
Figure 7-10 SNMP Network Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Figure 7-11 Windows Components Wizard Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Figure 7-12 Networking Services Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Figure 7-13 UPnP Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Figure 7-14 DDNS Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Figure 7-15 Recording Schedule Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Figure 7-16 Storage Management Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Figure 7-17 File Location Setting Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Figure 7-18 Resetting to Factory Default Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Figure 7-19 Software Upgrade Options Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Figure 7-20 Maintenance of Configuration Files Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Figure 7-21 Uploading Configuration File In Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Figure 7-22 Viewing System Parameters List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Figure 7-23 Viewing System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Figure B-1 In-Ceiling Bracket Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Tables | 13
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Tables
Table 2-1 Orderable Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Table 2-2 Honeywell Mounts and Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Table 2-3 Camera Back Plate Connectors, Switches, and Buttons . . . . . . . . . . . . . . . . . . . . . 25
Table 2-4 1080p Unit Micro SDHC Card Minimum Requirements . . . . . . . . . . . . . . . . . . . . . . 26
Table 2-5 Audio Input Pin Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Table 2-6 Alarm Input Pin Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Table 2-7 Power Input Pin Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Table 3-1 HDZ Series Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Table 3-2 Camera Interface Main Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Table 3-3 User Interface Quick Action Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Table 3-4 PTZ Controls and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Table 4-1 PAL Dual Stream Resolution Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Table 4-2 NTSC Dual Stream Resolution Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Table 4-3 PAL/NTSC MJPEG ONLY Stream Resolution Options . . . . . . . . . . . . . . . . . . . . . . . 43
Table 4-4 PAL/NTSC H.264 ONLY Stream Resolution Options. . . . . . . . . . . . . . . . . . . . . . . . 43
Table 4-5 Video OCX Protocol Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Table 4-6 Audio Transmission Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Table 5-1 Exposure Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Table 5-2 White Balance Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Table 5-3 Image Flip Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Table 5-4 ICR Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Table 7-1 User Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Table 7-2 Ports that Can be Individually Configured . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Table A-1 HDZ20HD(X) Series Camera Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

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14 | HDZ Series 1080p IP PTZ User Manual

| 15
800-11873V2 - A - 07/2013
About This Document
This document provides instructions for installing, configuring, and operating the HDZ Series
1080p IP PTZ dome camera. This document is intended for system installers, administrators,
and operators.
Overview of Contents
This document contains the following chapters and appendixes:
•Chapter 1, Introduction, provides an overview of the main features of the HDZ Series
1080p IP PTZ dome camera and lists the dimensions of the indoor and outdoor models.
•Chapter 2, Installing the Camera, describes how to assemble, connect, and mount the
camera.
•Chapter 3, Accessing the Camera, describes how to access the camera remotely from a
web browser.
•Chapter 4, Configuring Video and Audio Streaming, describes how to set up video and
audio streaming options, including video resolution, compression, and transmission
settings.
•Chapter 5, Configuring PTZ Settings, describes how to set up preset, mimic tour, preset
tour, and auto pan PTZ functions, privacy masks, and various camera settings (such as
exposure, zoom, white balance, backlight compensation, wide dynamic range, noise
reduction, image flip, stabilization, and so on).
•Chapter 6, Configuring Alarms, describes how to set up notifications for alarm inputs,
motion detection, and network failure events.
•Chapter 7, Configuring System Settings, describes how to administer user accounts and
permissions, how to configure network and recording and storage settings, as well as how
to view system parameters, upgrade software, and restore defaults.
•Appendix A, HDZ Camera Specifications, lists the specifications of the HDZ Series 1080p
IP PTZ dome camera.
•Appendix B, In-Ceiling Bracket Installation, provides installation instructions for the
in-ceiling mounting bracket.
•Index provides a searchable list of key terms.

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16 | HDZ Series 1080p IP PTZ User Manual
Related Documents
For more information relating to topics covered in this guide, see the following documents:
Typographical Conventions
This document uses the following typographical conventions:
Document Title Part Number
In-Ceiling Bracket Quick Installation Guide 800-12513
HDCM1 Ceiling Mount Installation Guide 900.0869
HDXWM2 Wall Mount Installation Guide 800-04516
HDPRM2 Parapet Mount Installation Guide 900.0877
Font What it represents Example
Helvetica Narrow Keys on the keyboard Press Ctrl+C
Lucida Values of editable fields that are mentioned in the
body text of the document for reference purposes,
but do not need to be entered as part of a procedure
The Time from field can be set to
Hours:Minute:Seconds.
Text strings displayed on the screen The message Unauthorized
displays.
Swiss721 BT Bold Words or characters that you must type. The word
“enter” is used if you must type text and then press
the Enter or Return key.
Enter the password.
Menu titles and other items you select Double-click Open from the File menu.
Buttons you click to perform actions Click Exit to close the program.
Italic Placeholders: words that vary depending on the
situation
Enter your user name.
Cross-reference to external source Refer to the System Administrator Guide.
Cross-reference within document See Chapter 2, Installation.

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1
Introduction 1
This chapter includes:
•Overview, page 17
•Dimensions, page 18
Overview
The Honeywell HDZ Series 1080p IP PTZ dome camera is a high resolution network camera
designed for use in a wide range of video surveillance applications. The camera supports H.264
main profile compression and streams video at 30 frames per second (NTSC), or 25 fps (PAL)
at 1080p resolution. H.264/H.264 and H.264/MJPEG simultaneous dual video streams are
available.
Other features of the 1080p IP PTZ dome camera include:
• 1/2.8" Sony Progressive CMOS image sensor
• 4.7–94 mm vari-focal lens
• 20× optical zoom
• SD memory card support (up to 32 GB)
• True Day/Night with removable IR cut filter (ICR)
• Integrated real-time wide dynamic range (WDR)
• 2D digital noise reduction (2DNR)
• Image flip and rotate
• Backlight compensation
• Motion detection
• Up to 16 privacy masks
• Dual-direction audio support
• ONVIF™ compliance
• Open IP integration (ONVIF), to support interoperability between Honeywell and other
manufacturer’s IP-enabled devices

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18 | HDZ Series 1080p IP PTZ User Manual
Dimensions
The indoor and outdoor HDZ Series cameras have the following dimensions:
Figure 1-1 HDZ20HD(X) Indoor IP PTZ Dome Camera
Figure 1-2 HDZ20HDE(X) Outdoor IP PTZ Dome Camera
See Appendix B, In-Ceiling Bracket Installation for the image and dimensions of the In-ceiling
mounting bracket.
9.00 in. (228.71 mm)
4.19 in.
(106.50 mm)
3.93 in.
(99.71 mm)
10.83 in. (275.07 mm)
7.56 in. (192.00 mm)
2.35 in.
(59.67
mm)
4.66 in.
(118.32 mm)
10.65 in. (270.49 mm)
3.62 in.
(91.94 mm)
7.55 in. (191.83 mm)

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2
Installing the Camera 2
This chapter includes:
Before You Begin
Before you begin, check that you have received all of the parts listed below. If any parts are
missing or damaged, contact your dealer immediately.
•Before You Begin, page 19 •Assembling the Camera, page 20
•Mounting the Camera, page 20 •Connecting the Cables, page 25
HDZ20HD(X)
Indoor Dome
HDZ20HDE(X)
Outdoor Dome
PTZ Indoor dome
camera
Torx screwdriverIndoor mounting
kit (top cap)
Quick Installation
Guide
Installation CD
Quick Installation
Guide
Installation CD
M5 standard and
security screws (1 each)
Torx screwdriverPTZ Outdoor dome
camera
Outdoor mounting
kit (top cap)
Lubricant Honeywell logo
label
Honeywell logo
label
Lubricant

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20 | HDZ Series 1080p IP PTZ User Manual
Accessories You Can Order Separately
There are a few accessories for your HDZ Series 1080p IP PTZ camera that can be ordered
separately (see Table 2-1).
Assembling the Camera
Camera assembly is quick and easy. To assemble the camera:
1. Take the camera and all other components out of the packaging.
2. Rotate and remove the protective cover bag from the camera body.
3. Use the torx driver to take off the dome cover.
4. Remove the foam and tape from inside the dome.
5. Remove the lens cap from the camera lens.
6. Use the torx driver to re-attach the dome cover to the camera body.
7. Leave the protective film on the dome cover until installation is complete.
Mounting the Camera
You can install the camera to a ceiling, wall, pole, parapet, or roof using one of the following
Honeywell products:
Table 2-1 Orderable Accessories
Model Number
HDZVRSMKAC Smoked PC vandal proof acrylic dome cover for the HDZ series.
HDZVRCLRAC Clear PC vandal proof acrylic dome cover for the HDZ series.
Note This part is for repair purposes only.
517082-7130 In-Ceiling PTZ support plate (for use with HDZINBKT in-ceiling mount).
Table 2-2 Honeywell Mounts and Adapters
Model No. Description Indoor Outdoor
HDCM1 Ceiling Mount X
HDXWM2 Wall Mount X X
HDPRM2 Parapet/Flat Roof Mount X X