Honeywell INNCOM e7w User manual

U.S. Registered Trademark
Copyright © 2020 Honeywell Inc. All Rights Reserved
31-00302-01
INNCOM e7w Thermostat
USER GUIDE
Jan-2020

INNCOM e7w THERMOSTAT USER GUIDE
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Disclaimer
This document contains information that is the proprietary and confidential property of
INNCOM by Honeywell. By acceptance hereof, each recipient agrees to use the information
contained herein only for the purpose anticipated by INNCOM by Honeywell, and not to dis-
close to others, copy or reproduce, any part hereof without the written consent of INNCOM by
Honeywell. The recipient agrees to return this document to INNCOM by Honeywell immedi-
ately upon request.

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Important Safety Information and Installation Precautions
Read all instructions
Failure to follow all instructions may result in equipment damage or a hazardous
condition. Read all instructions carefully before installing equipment.
Local codes and practices
Always install equipment in accordance with the National Electric Code and in a
manner acceptable to the local authority having jurisdiction.
Electrostatic sensitivity
This product and its components may be susceptible to electrostatic discharge
(ESD). Use appropriate ESD grounding techniques while handling the product.
When possible, always handle the product by its non-electrical components.
High voltage safety test
Experienced electricians, at first contact, always assume that hazardous voltages
may exist in any wiring system. A safety check using a known, reliable voltage meas-
urement or detection device should be made immediately before starting work and
when work resumes.
Lightning and high-voltage danger
Most electrical injuries involving low-voltage wiring result from sudden, unexpected
high voltages on normally low voltage wiring. Low-voltage wiring can carry hazard-
ous high voltages under unsafe conditions. Never install or connect wiring or equip-
ment during electrical storms. Improperly protected wiring can carry a fatal lightning
surge for many miles. All outdoor wiring must be equipped with properly grounded
and listed signal circuit protectors, which must be installed in compliance with local,
applicable codes. Never install wiring or equipment while standing in water.
Wiring and equipment separations
All wiring and controllers must be installed to minimize the possibility of accidental
contact with other potentially hazardous and disruptive power and lighting wiring.
Never place 24VAC or communications wiring near other bare power wires, lightning
rods, antennas, transformers, or steam or hot water pipes. Never place wire in any
conduit, box, channel, duct or other enclosure containing power or lighting circuits
of any type. Always provide adequate separation of communications wiring and
other electrical wiring according to code. Keep wiring and controllers at least six feet
from large inductive loads (power distribution panels, lighting ballasts, motors, etc.).
Failure to follow these guidelines can introduce electrical interference and cause the
system to operate erratically.

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Warning
This equipment has been tested and found to comply with the limits for a class A
digital device, pursuant to part 15 of the FCC rules. These limits are designed to pro-
vide reasonable protection against harmful interference when the equipment is op-
erated in a commercial environment. This equipment generates, uses, and can radi-
ate radio frequency energy and, if not installed and used in accordance with the in-
struction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference, in
which case the user will be required to correct the interference at his own expense.
By using this Honeywell literature, you agree that Honeywell will have no liability for
any damages arising out of your use, or modification to, the literature. You will de-
fend and indemnify Honeywell, its affiliates and subsidiaries, from and against any
liability, cost, or damages, including attorneys’ fees, arising out of, or resulting from,
any modification to the literature by you.
The material in this document is for information purposes only. The content and the
product it describes are subject to change without notice. Honeywell makes no rep-
resentations or warranties with respect to this document. In no event shall Honey-
well be liable for technical or editorial omissions or mistakes in this document, nor
shall it be liable for any damages, direct or incidental, arising out of or related to the
use of this document. No part of this document may be reproduced in any form or by
any means without prior written permission from Honeywell.
Copyright © 2020 by Honeywell International, Inc. All Rights Reserved.
Honeywell | www.INNCOM.com

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TABLE OF CONTENT
ABOUT THIS GUIDE ......................................................................................................................................................................................................................1
OBJECTIVE .................................................................................................................................................................1
RELATED TECHNICAL LITERATURE .............................................................................................................................1
ABBREVIATION AND NOMENCLATURE........................................................................................................................1
OVERVIEW.........................................................................................................................................................................................................................................2
FEATURES AND BENEFITS ..........................................................................................................................................3
APPLICATIONS (REQUIRES PC502.4G AND X47) ....................................................................................................3
NEED HELP? GET IN TOUCH...................................................................................................................................................................................................3
SPECIFICATIONS ...........................................................................................................................................................................................................................4
WIRELESS COMMUNICATION.....................................................................................................................................5
APPROVALS................................................................................................................................................................5
SYSTEM BLOCK DIAGRAM .......................................................................................................................................................................................................6
E7W THERMOSTAT APPLICATION .......................................................................................................................................................................................6
DISTRIBUTED LOAD APPLICATION .............................................................................................................................6
LOAD CENTER APPLICATION .....................................................................................................................................7
SECURITY REQUIREMENTS.....................................................................................................................................................................................................8
SYSTEM ENVIRONMENTAL CONSIDERATIONS ...........................................................................................................8
DEPLOYMENTS AND MAINTENANCE CONSIDERATIONS ............................................................................................8
NETWORK COMMUNICATION NOTICE........................................................................................................................9
E7W THERMOSTAT WIRING..................................................................................................................................................................................................10
WIRING X47.L.P (24VAC) WITH E7W THERMOSTAT ..............................................................................................10
WIRING X47.H.P (120VAC) WITH E7W THERMOSTAT ...........................................................................................11
USER INTERACTION..................................................................................................................................................................................................................12
DORMANT MODE.....................................................................................................................................................12
USER INTERACTION MODE......................................................................................................................................12
E7W INTERFACE NAVIGATION ..................................................................................................................................12
DISPLAY FUNCTIONS ...............................................................................................................................................13
INSTALLATION.............................................................................................................................................................................................................................16
REQUIRED INSTALLATION HARDWARE .....................................................................................................................16
REQUIRED COMMISSIONING TOOLS........................................................................................................................16
MOUNTING LOCATION.............................................................................................................................................17
E7W SETUP..............................................................................................................................................................17
Procedure to setup e7w..................................................................................................................................18
Battery Details ..................................................................................................................................................19
INITIAL SETUP..............................................................................................................................................................................................................................20
SETUP ROOM ID......................................................................................................................................................20
SETUP PAN ID.........................................................................................................................................................22
SETUP RF CHANNEL ...............................................................................................................................................22
SERVICE MODE........................................................................................................................................................23
VERIFYING HVAC PARTNER ADDRESS (PA)............................................................................................................24
BINDING AUXILIARY DEVICES.............................................................................................................................................................................................24

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BINDING THE RF TO S5 GATEWAY USED BY THE E7W.............................................................................................24
BINDING S541.RF DOOR,WINDOW OR BALCONY SWITCHES ................................................................................25
VERIFYING IN-ROOM INSTALLED DEVICES ..............................................................................................................25
VERIFYING ENTRY DOOR REPORTING......................................................................................................................26
VERIFYING GUEST OCCUPANCY REPORTING ...........................................................................................................26
SERVICE MODE FUNCTIONS ...............................................................................................................................................................................................27
RID –SETTING E7W ROOM ID (RLD)......................................................................................................................29
PAN –SETTING E7W PAN ID (PAN).......................................................................................................................31
RF –SETTING E7W RF CHANNEL (RF)...................................................................................................................31
ADR –TEACHING ADEVICE ADDRESS (ADR)..........................................................................................................32
Reverse Binding ...............................................................................................................................................32
Forward Binding...............................................................................................................................................33
IO –TEACHING ADEVICE I/O MAP (IO)..................................................................................................................34
Reverse Binding ...............................................................................................................................................35
Forward Binding...............................................................................................................................................35
REG –CBL32 REGISTRY EDIT (REG)....................................................................................................................37
If Group 9 Thermo/HVAC selected as the Gr. (Group) in step 4: .............................................................38
If Group 7 Input/Output selected as the Gr. (Group) in step 4: ...............................................................39
PNG –VERIFYING DEVICE COMMUNICATION (PNG)..............................................................................................44
RH –MEASURING ROOM HUMIDITY (RH)..............................................................................................................45
RST –RESETTING E7W (RST)..................................................................................................................................46
WAN –VERIFYING WIDE AREA NETWORK (WAN)...................................................................................................46
DOR –VERIFYING DOOR POSITION (DOR)..............................................................................................................47
PIR –VERIFYING MOTION SENSOR (PIR)...............................................................................................................49
WIN –VERIFYING WINDOW POSITION (WIN)..........................................................................................................50
BND –BINDING AUXILIARY DEVICES (BND)............................................................................................................51
VER –VERIFYING E7W VERSION (VER)..................................................................................................................53
PRR –REMOTE MOTION SENSOR (PRR)................................................................................................................54
BAU –E7W BATTERY LEVEL (BAU).........................................................................................................................55
SER –SERVICE PARAMETER (SER).........................................................................................................................56
P5C –P5 CHANNEL PARAMETER (P5C)...............................................................................................................58
PA –PA PARTNER ADDRESS PARAMETER (PA) ......................................................................................................58
PI5 –PROCESS IMAGE VIEWER PARAMETER (PI5).................................................................................................59
E7W –E7W ADDRESS PARAMETER (E7W) ............................................................................................................61
OAT –OUTSIDE AIR TEMPERATURE PARAMETER (OAT)..........................................................................................61
PFT –E7W PIR MOTION SENSOR FILTER (PFT)....................................................................................................63
CTR –CONTRACTOR MODE PARAMETER (CTR).....................................................................................................63
BINDING AND TESTING RF LOCKS USING E7W .........................................................................................................................................................66
SAFLOK RF LOCKS ..................................................................................................................................................66
TIMELOX RF LOCKS ................................................................................................................................................67
SALTO RF LOCKS ....................................................................................................................................................68
FIRMWARE UPGRADE..............................................................................................................................................................................................................69

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About this guide
This document is a part of the INNCOM e7w thermostat technical documentation library.
Objective
This document addresses two audiences
•Hotel Administrator or Commissioning Engineer to install and use the INNCOM e7w thermostat end-
to-end.
•INNCOM engineering personnel tasked to prepare the e7w for service.
Related technical literature
Literature Number
Literature Name
31-00308
INNCOM e7w Thermostat Installation Instructions
Abbreviation and Nomenclature
Abbreviation
Definition
IRAS 2.0
Integrated Room Automation System (next generation)
DMN
Deep Mesh Network
FCU
Fan Coil Unit
VAC
Volts AC (Alternating Current)
VDC/ DC
Volts DC (Direct Current)
OTW
Over-The-Wire
BS
British Standard –reference to a 70 x 70mm back box
ETA
Serial Communication protocol
EMS
Energy Management System
PMS
Property Management System
BMS
Building Management System
e7w
e7 Wireless

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Overview
The battery-powered e7w thermostat is the latest E-Series thermostat, deliver superior con-
venience, comfort and energy management for both guests and hoteliers. When coupled
with a required PC502.4G and X47, the thermostat can integrate with an extensive range of
INNCOM and third-party technologies, such as door locks, lighting, tablets to server-to-
server integrations, and more. When used in a Networked EMS, the e7w with PC5O2.4G as a
room gateway provides real-time data to INNCOM INNcontrol software that helps to track —
•room status
•energy use
•equipment alarm reporting
•integration to PMS, BMS and other systems
It will help user to proactively deliver a rewarding guest experience. The e7w Thermostat comes
with inbuilt temperature and humidity sensor to measure room temperature and humidity. The
thermostat sends the collected report to the HVAC controller partner, that is physically con-
nected to the room HVAC unit. The e7w Thermostat has no onboard relays or HVAC control
logic to control the room HVAC unit.
The e7w does not support IR eye or S5-Bus, the mode of communication with other devices is
via RF only. The HVAC partner in the room must be equipped with a Deep Mesh Layer-X radio,
or S5 Bus connected to a radio equipped device such as a PC502.4G.

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Features and Benefits
•Battery operated wireless communication integrated with on-board motion, temperature, and
humidity sensors.
•Provides standalone or networked energy management.
•Compatible with most HVAC systems found in hotel guestrooms, assisted living facilities, stu-
dent housing, and more.
•Provides real-time data to INNcontrol 5/ INNcontrol 3 for reporting, monitoring, central en-
ergy control, and diagnostics.
•A user-friendly interactive design with easy to read keypad.
•Supports standard mounting junction boxes (US single-gang, US double-gang and UK stand-
ard gang).
Applications (requires PC502.4G and X47)
•Basic Thermostat. Traditional HVAC control.
•Basic EMS: Optimizes in-room energy based on occupancy detection via a built-in (and/or
remote) motion sensor.
•Advanced EMS: Optimizes in-room energy based on occupancy detection via a motion sensor
and a door sensor or a lock integration.
•Networked EMS: Optimizes in-room energy by occupancy and room status via centrally-
monitored and optimized INNcontrol 5 and INNcontrol 3 software.
•e7w thermostat can be used as commissioning tool.
Need help? Get in Touch
For 24 x7x 365 Technical Support:
Contact Toll free number 1.800.543.1999, (US only)
Visit us at inncom.com
Technical support e-mail at [e-mail]
Parts Orders available Monday to Friday from 8:00 AM to 5:00 PM, Eastern Time
Tel: [phone]

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Specifications
Mounting
Standard US —Double Gang: Without Spacer Ring
Standard US —Single Gang: Without Spacer Ring
Standard UK —Single Gang: Without Spacer Ring
Dimension
L 120 mm x W 120 mm x H 23 mm (without spacer ring)
{L 4.7 inch x W 4.7 inch x H 0.90 inch (without spacer ring)}
Ambient Operating
41 to 149 ° F (5 to 40 ° C), 0-95% RH non-condensing
Ambient Storage
33 to 149 ° F (1 to 65 ° C), 0-95% RH non-condensing
In room Temperature
60 to 85° F (± 1° F) / 15 to 30° C (± 0.5° C)
Power
Input: 6VDC (Four AA Batteries of 1.5VDC each)
Output: N/A
Color Variants
Ice White and Black Onyx
Display resolution
High Twisted Nematic (HTN) LCD, 0.5 °C (0.1 °F in test
mode).
Standard dead band
2 ° F (1° C) between heating and cooling.
Thermostat Measurement range
33 to 99 ° F (1 to 37 ° C) +/- 1.8 ° F.
Outdoor air temperature display
0 to 99 °F (-18 to 37 °C) as reported from web service
Motion sensor
120° View Angle, 10meter line of sight
Light Sensor
Gamma Value 0.7, Spectral response 550 –650 nm.
Humidistat
3 % RH., in range from 30-95 % RH., +/- 5% RH. outside this
range.
Frequency range
2405MHz to 2480MHz
Maximum power
7dBm
Hardware version
A

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Wireless Communication
Parameter
Description
RF Data Rate
250 kbps
Antenna Type
SMT
Range
70ft
Transmit Power
+5 dBm
Receive Sensitivity
-95 dBm
Frequency Band
2.4 Ghz
Encryption
AES - 128
Protocol
802.15.4
Frequency Channels
11-26
Note: Required Deep Mesh Network 2.4 GHz
Approvals
EN
Product
Standard
EN 60730-1:2011 and EN 60730-2-9:2010
EMC
Standard
ETSI 301489-1 V2.2.1, ETSI 301 489-17 V 3.2.0 and EN 55032
UL
UL 60730-1, 5th edition and UL 60730-2-9, 4th edition.
IEC and EN EMC standards:
EU RoHs: EN 50581:2012 per EU RoHS Directive 2011/65/EU,
EN 50581:2012 per EU RoHS Directive 2011/65/EU.
CSA
CSA (IEC Based), Note 1 on standards,
Note 2 on aspects impacted by transition
CAN/CSA E60730-1, 5th edition
CAN/CSA E60730-2-9, 4th edition

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System Block Diagram
The INNCOM Room Automation System (IRAS) displays guest services requests such as pri-
vacy, makeup room, butler, and room service requests. When the e7w Thermostat is con-
nected to the INNcontrol 3 or INNcontrol 5 software on a central server with the Deep Mesh
Network (DMN), the e7w Thermostat supports automated Customer Relationship Manager
(CRM) updating the staff reporting functions.
Figure 1: System Block Diagram
e7w Thermostat Application
Distributed Load Application
The e7w thermostat is designed to support intelligent distributed load control and actuation.
This is the primary architecture found in the domestic retrofit and new construction markets. In
the diagram below, the e7w thermostat communicates with the PC502.4G room gateway and
other in-room devices (like MODEVA switch) via. RF. The PC502.4G room gateway further com-
municates with the Central Electronic Locking System (CELS) to send all the in-room data to
the INNControl3/ INNControl 5 server via. B574/B578 edge router.
Figure 2: Distributed Load Application

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Load Center Application
A load center application (also commonly referred to as the room controller unit or “RCU”) is
designed to locate all of the devices capable of providing DC power, relay outputs, TRIAC dim-
mer output, 0-10V dimming, and dry contact inputs for HVAC, lighting, drape control, into a
load panel that is located near the breaker box where the mains voltage is fed into the gues-
troom. In the below Load Center architecture diagram, the e7w Thermostat provides the user
interface to the guestroom controls but does not directly control the HVAC unit.
The e7w communicates via RF with PC502.4G room gateway which further communicates
with other in-room devices. The in-room devices like (MODEVA switch, X47 or X47 L.P, HVAC
controller etc.) communicates via S5 system bus with the PC502.4G.
For example, when a temperature UP button is pressed on the e7w thermostat, the thermostat
sends command via RF to PC502.4G. The PC502.4G further sends command to the HVAC
controller over S5 system bus, which actuates the FCU (Fan Coil Unit).
Figure 3: Load Center Application

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Security Requirements
System Environmental Considerations
A firewall is required to isolate the IRAS (INNCOM Room Automation System) for the hotel private net-
work with the Internet. Unprotected Internet connections can expose and damage the IRAS system
and facility components to cyber-attacks from third parties. This may cause the IRAS system to mal-
function and can also be misused for illegal purposes for which the operator may then be held liable.
Deployments and Maintenance Considerations
1. Always keep server up to date on the latest security patches via regular system update. This
applies not only to workstations or servers running on Windows, Linux, Mac or any devices
that runs as part of information infrastructure or operations workstation.
2. Always keep the INNCOM-e7w firmware with the latest released firmware to have maximum
protection by built-in security features.
3. Do not use default passwords for any devices (if exists). This includes, but not limited, to all
server workstations, storage servers, firewall devices, routers, and mobile devices.
4. Do not use weak passwords for server administrators or operators. Different user role (for ex-
ample administrator, user, guest, etc.) shall have different password, and user should not
share common passwords.
5. It is recommended to change password in every 3 months.
6. Keep the EngINN or INNcontrol log for at least 3 months for tracking records.
7. Document all the security settings in a package after commissioning, include the following:
•Passwords
•Edge router settings, including network parameters.
•Network settings, especially network configurations that provide isolation between the
IRAS/BAS (Building Automation System) network and other networks.
•Firewall settings, such as ports that are allowed through, especially ones that are es-
sential to maintain the designed security protections.
•Physical security controls, such as a locked cabinet or an equipment room that restricts
physical access to the IRAS system, INNCOM and e7w products or Hotel daily operation
system.
8. In case of wireless communication, malicious wireless devices can easily scan the wireless
channel and inject malicious packets or mass data flow to perform Deny-of-Service attacks.

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Honeywell has taken steps to prevent e7w PC50X device from being injected, but the mass
data flow will result in loss of wireless communication bandwidth within the whole system.
Regular check of the communication failure rate or response rate of IRAS devices is helpful to
discover and isolate devices being attacked and stop the physical attacks in daily operation.
Network Communication Notice
1. To keep maximum integration compatibility with third — party devices, CELS and Fast-pack
communications are un-encrypted as open protocol. Improper security protection may lead
to data leakage, spoofing and/or tampered by malicious devices and denial-of-service at-
tacks. It is the CELS and Fast-pack devices vendor’s responsibility to keep application layer
data secured by industry standard cryptographic methods
2. To keep maximum integration compatibility with legacy devices, in-room wired devices are
less secure from data confidentiality and authentication thus not-recommended for new de-
sign. It is always highly recommended to use deep mesh wireless network communication to
gain maximum protection and latest updates.
3. In case of Deny-of-Service attacks, all communication channels will inevitably have loss of
bandwidth due to malicious data flow.
4. The RS 485, S5 bus, and e7w bus may contain legacy technology, which is less secure under
modern cyber-security attacks. Honeywell strongly recommends to use a secured deep mesh
wireless network communication. In case of legacy technology, user needs to be aware of the
risk of being tampered or attacked. To reduce the attack surface, user is advised to physically
secure the wired communication signals or provide necessary shield on wires, or place neces-
sary access control on accessing such communication wires.

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e7w Thermostat Wiring
The battery powered wireless e7w functions as a programmable DDC thermostat, automati-
cally adjusting FAN speeds and valves to achieve set temperature.
Note: Guests can manually select heat or cool by pressing the OFF/AUTO button and cycling
through OFF, AUTO, HEAT and COOL).
The e7w thermostat works in conjunction with an HVAC controller partner such as an INNCOM
X47.L.P/ X47H.P to send room temperature updates, temperature change request, humidity
levels and motion detection.
Wiring X47.L.P (24VAC) with e7w Thermostat
In the below diagram, the e7w Thermostat communicates with the PC502.4G room gate-
way and other in-room devices (like X47.L.P 24VAC HVAC controller) via RF.
Thermostat Wire Connections

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Wiring X47.H.P (120VAC) with e7w Thermostat
Below figure shows e7w Thermostat communication with PC502.4G room gateway and other devices
(like X 47H P, 120 VAC HVAC controller) via RF Channel.
Thermostat Wire Connections

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User Interaction
Dormant Mode
When the e7w thermostat is not in use by the guest for more than 5 seconds, the e7w ther-
mostat turns off LCD display and keypad backlight.
User Interaction Mode
When a button is pressed by the user, the thermostat will then display the modes (heat and
cool) and the measured temperature.
e7w Interface Navigation
Part Numbers
List No.
Long Description
201-528-6V-BK*
6V Wireless Thermostat, Black Onyx
201-528-6V-WH*
6V Wireless Thermostat, Ice White
201-528-24-BK*
24VAC Thermostat, Black Onyx
201-528-24-WH*
24VAC Thermostat, Ice White
201-528-100-BK*
100-277VAC Thermostat, Black Onyx
201-528-100-WH*
100-277VAC Thermostat, Ice White
PC502**
Protocol Converter
X47**
Universal Relay Pack

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S541.RF
Wireless Door Switch / Transmitter
04-1096.FL
e7 Remote Thermistor
201-503
PC-503 Configuration Tool used with EngINN
203-250
RS485 DM485 Communication Module
32324212-001
Thermostat Screw Kit Assembly
62-1455
Thermostat 100-277VAC Harness
* Thermostat purchase includes Installation Kit, Screw Kit Assembly and Harness.
** PC502 and X47 are required for e7w to interface with HVAC system
Display Functions
Characters in the display are shown in the below figure for reference. The characters will
be illuminated in certain combinations to support all the intended applications. Whenever
the guest views any temperature in Fahrenheit, only whole numbers (no decimals) should
be displayed.
1111
55
44
66
99
11
1010
88
77
33
Other Temperature
Outside Temperature
Cool Mode
Heat Mode
Equipment alarm
Measured Temperature
Door or Lanai
Bluetooth
Target Temperature
Low Battery Alarm
2
Fan Speed (Low, Medium, High)

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1
Target Temperature
Displays the current value of the desired temperature (SET). Also used to
display parameter in service mode.
2
Other Temperature
Displays the measured value of inside temperature, and outside temper-
ature when configured. Also, it displays the parameter value in service
mode.
3
Fan Speed
Displays the fan speed, there are five modes of fan speed.
Off
Low
Med
Hi
Auto
Off
Low Fan
Medium Fan
High Fan
Auto Fan Speed –Fan speed and heating or cooling are automatically
selected to raise, or lower room temperature based on the difference be-
tween the desired (SET) temperature shown on the display and the
measured room temperature.
Low/Medium/High Fan Speed –Low, Medium, and High fan speeds
are selected by pressing the fan button. The fan will run at the selected
speed in heating or cooling, in order to maintain desired (SET) tempera-
ture.
4
Heat Mode
Heat mode displayed, when the thermostat is configured only for heat
mode.
5
Cool Mode
Cool mode display, when the thermostat is configured only for cool
mode.
6
Outside Temperature
The outside temperature icon will be displayed next to the small seven
segment characters displaying the temperature, when outside air tem-
perature is enabled. Outside air temperature is displayed in dormant
mode only.
Note: This symbol also appears, when using the rEG CBL32 Registry Ed-
itor feature of the e7w to indicate a registry has been modified and
needs to be stored.