Honeywell RTH9580 Wi-Fi User manual

User Guide
Read and save these instructions.
For help please visit
getconnected.honeywellhome.com/en/total-connect-comfort-app
RTH9580
Smart Series
Smart Colour Touchscreen
Programmable Thermostat
In the box you will find
• Thermostat
• Wallplate
• Screws and anchors
• Quick Start Guide
Features of your smart thermostat
With your new thermostat, you can:
• Connect to the Internet to monitor and control your heating/cooling system.
• View and change your heating/cooling system settings.
• View and set temperature and schedules.
• Receive alerts via email and get automatic upgrades.
• View outdoor temperature and humidity (requires WiFi set up and
registration).
• Thermostat ID Card
• Wire labels
• User Guide

69-2715EF—07 ii
Welcome
Congratulations on your purchase of a Resideo
Smart Colour touchscreen programmable
thermostat. When registered to Total Connect
Comfort Solutions, you can remotely monitor and
control the heating and cooling system in your home
or business—you can stay connected to your comfort
system wherever you go.
Total Connect Comfort is the perfect solution if you
travel frequently, own a vacation home, a business,
or manage an investment property or if you are
simply looking for peace of mind.
This thermostat works with common 24 volt systems such as forced air,
hydronic, heat pump, oil, gas, and electric. It will not work with millivolt
systems, such as a gas fireplace, or with 120/240 volt systems such as
baseboard electric heat.
MERCURY NOTICE: Please do not dispose of your old thermostat with
other household refuge as it may contain mercury. Please help to protect the
environment by recycling your old thermostat and batteries in accordance
with local regulations.
NOTICE: To avoid possible compressor damage, do not run air conditioner if
the outside temperature drops below 50°F (10°C).
Need help?
Visit getconnected.honeywellhome.com or call [phone] for assistance
before returning the thermostat to the store.
getconnected.honeywellhome.com

1 69-2715EF—07
About your new thermostat
Home screen quick reference ..............1
Business screen quick reference........2
Installation
Installing your thermostat.....................3
Connecting to your
WiFi network...........................................10
Registering your
thermostat online...................................13
Operation
Setting the time/date ...........................15
Setting the fan.........................................15
Selecting system mode........................16
Pre-set energy-saving schedules....16
Adjusting program schedules...........17
Overriding schedules–home .............18
Overriding schedules–business.......18
Viewing equipment status..................19
Setting vacation hold–home .............19
Setting holiday/event
schedules–business..............................20
Setting custom events–business.....20
Setting holiday schedule–business 21
Setting holiday override–business.. 22
Initiating occupancy
mode–business.......................................22
Customizing screen colour ................23
Setting preferences ...............................23
Cleaning the thermostat screen ...... 24
Adjusting security settings.................24
Software updates ...................................25
Unregistering your thermostat.........25
Smart Response Technology.............25
Pre-occupancy purge ........................... 26
Compressor protection ........................ 26
Auto changeover..................................... 26
Setting advanced preferences ..........27
Temperature display °C or °F............27
Changing system setup.......................28
Appendices
Frequently asked questions............... 30
Getting help and responding
to alerts....................................................... 31
Troubleshooting......................................32
Regulatory information .......................32
Glossary...................................................... 33
Limited warranty .................................... 33
Table of contents
Quick reference: home use
HOME. Touch to display Home screen.
FAN. Select fan mode.
SYSTEM. Select system mode (heat/cool).
MENU. Touch to display options. Start here
to set a program schedule.
Current schedule. Change set temperature
(°C or °F) and select temporary or
permanent hold.
Indoor conditions. Shows indoor
temperature (°C or °F) and humidity (%).
Current date and time.
Current status. Shows system mode (heat/
cool).
Outdoor conditions. Outdoor temperature
(°C or °F) and humidity (%) appear after
registration.

69-2715EF—07 2
Quick reference: business use
HOME. Touch to display Home screen.
FAN. Select fan mode.
SYSTEM. Select system mode (heat/cool).
MENU. Touch to display options. Start here
to set a program schedule.
Thermostat location. Quickly identify which
thermostat is in control of a specific area.
Current schedule. Touch an arrow to
change temperature (°C or °F) setting and
set a temporary hold.
Override. Touch to temporarily override the
program schedule.
Indoor conditions. Shows indoor
temperature (°C or °F) and humidity (%).
Current date and time.
Current status. Shows system mode (heat/
cool).
Outdoor conditions. Outdoor temperature
(°C or °F) and humidity (%) appear after
registration.
Setting up your thermostat
Setting up your smart programmable touchscreen thermostat is easy. It is
preprogrammed and ready to go as soon as it is installed and registered.
Install your thermostat.
Connect it to your home wireless network.
Register online for remote access.
Before you begin, you may want to watch a brief installation video.
Use the QR Code®at the front of this guide, or go to
getconnected.honeywellhome.com
2
3
1

3 69-2715EF—07
Installing your thermostat
You might need the following tools to install this thermostat:
• No. 2 Phillips screwdriver
• Pen
• Pencil
• Level (optional)
• Drill and bits (4.5mm for
drywall, 5.5mm for plaster)
(optional)
• Hammer (optional)
• Electrical tape (optional)
1 Switch OFF power to your
heating/cooling system.
Important! To protect your
equipment, switch OFF the power
to your heating/cooling system
at the breaker box or the system
switch.
or
M31535
Circuit
breaker
box
Heating/
cooling
system power
switch
C
M33823A
If you have an older thermostat
with a sealed mercury tube,
turn to page ii for proper
disposal instructions.
Terminal
designation
2 Remove old thermostat faceplate
and leave wires connected.
2a Take a picture of the wire
connections for later
reference.
2b If no wire is connected to
a terminal labelled C or no
C terminal exists on the old
thermostat, view the
Alternate Wiring videos at
getconnected.honeywellhome.com
Important! C wire is required
and is the power source for your
thermostat. Without a C wire, your
thermostat will not power up.
Note: You will need a
picture of your wire
connections to wire the
new thermostat.

69-2715EF—07 4
Installing your thermostat
3 Label the wires.
Use the supplied sticky tags to
label each wire as you disconnect
it. Label wires according to
the old thermostat terminal
designations, not by wire colour.
Note: If no tag matches a
terminal designation, write the
appropriate letter on a blank
sticky tag.
4 Remove wallplate.
Remove the old wallplate from
the wall after all wires have been
labelled and disconnected.
Blank tags
Sticky tag
Terminal
designation
C
C
MCR31537
Note: Wrap the wires around
a pencil to prevent them from
falling back into the wall.
LEVEL
HERE
R
Y
C
W
G
MCR34499
C
K
Rc
R
W-
O/B
Y
G
W2-
Aux/E
Y2
L
5 Mount wallplate for smart
thermostat.
Mount your new wallplate
using screws and
anchors included with the
thermostat.
If necessary:
Drill 4.5mm holes for
drywall.
Drill 5.5mm holes for
plaster.
Note: You may be able to use
your existing wall anchors.
Hold the wallplate up to the
existing anchors to check for
alignment.
Wallplate

5 69-2715EF—07
Important! The Smart thermostat requires a C wire to operate. The C, or common,
wire brings 24 VAC power to the thermostat. Many older mechanical or battery
operated thermostats do not require a C wire. If you don’t have a C wire, try:
• Looking for an unused wire that is pushed into the wall. Connect that wire to C
and check that it is connected to the 24 VAC common at your heating/cooling
system. Check the video section at honeywellhome.com/wifi-thermostat
Note: Not all heating/cooling systems label the 24 VAC common C. Check your
system manual or contact the manufacturer to find out which terminal is the 24 VAC
common.
View the Alternate Wiring videos at getconnected.honeywellhome.com
Wiring
For conventional heating/cooling systems (natural gas, oil or electric furnace, air
conditioner), see page 5. See “Glossary” on page 33 for further definition.
For a heat pump system, see page 6. See “Glossary” on page 33 for further
definition.
Installing your thermostat
MCR34540
C
K
Rc
R
W-
O/B
Y
G
W2-
Aux/E
Y2
L
W
Y
G
R
C
Wiring (Conventional System)
6A Wire the smart thermostat to your
conventional system.
a Starting with the C Wire, match the
sticky tag on the wire to the terminal
labels.
You must have a C wire.
b
Straighten wire and gently slide into
terminal hole until it clicks into place.
(If you need to remove a wire, use a
pen tip to press the terminal release
and then pull wire out.)
Note: Refer to the wiring picture you took
in Step 2.
Tip: To make it easier to slide the wire
into place, use a pen tip to hold down the
terminal release.
Note: The wiring for your
application might be different
than the wiring shown below.
Labels don’t match?
See alternate wiring keys
on pages 78.
Terminal release
Remove jumper loop ONLY if
you have both R and Rc wires.
EXAMPLE WIRING
Yours may look different

69-2715EF—07 6
Installing your thermostat
Wiring (Conventional System
continued)
c In the image on the right, check the
box next to each connection. You will
use this checklist in Step 9.
d Verify wire is firmly secured by gently
pulling on wire.
e Repeat steps a–d for all other wires.
f Push any excess wire back into the
wall opening after all wires are
installed.
g Continue to page 8.
Labels don’t match?
See alternate wiring keys
on pages 78.
Important!
Check the box for each wire
you connect. You will need
this information in Step 9.
C
K
Rc
R
W-O/B
Y
G
W2-
Aux/E
Y2
L
Wiring (Heat Pump System)
6B Wire smart thermostat to your heat
pump.
a Starting with the C Wire, match the
sticky tag on the wire to the terminal
labels.
You must have a C wire. See page 5.
b Slide wire gently into terminal hole
until it clicks into place. (If you need
to remove a wire, use a pen tip to
press the terminal release and then
pull the wire out.)
Note: Refer to the wiring picture you took
in Step 2.
Tip: To make it easier to slide the wire
into place, use a pen tip to hold down
the terminal release.
Note: The wiring for your
application might be different
than the wiring shown below.
MCR34566
C
K
Rc
R
W-
O/B
Y
G
W2-
Aux/E
Y2
L
O
Y
G
R
C
AUX
Labels don’t match?
See alternate wiring keys
on pages 78.
Terminal release
Remove jumper loop ONLY if
you have both R and Rc wires.
EXAMPLE WIRING
Yours may look different

7 69-2715EF—07
Installing your thermostat
Wiring (Heat Pump System continued)
c In the image on the right, check the
box next to each connection. You will
use this checklist in Step 9.
d Verify wire is firmly secured by gently
pulling on wire.
e Repeat steps a–d for all other wires.
Note: If old thermostat has separate
wires on AUX and E, use a wire nut to
attach both wires to a separate wire.
Slide this third wire into the W2-Aux/E
terminal.
f Push any excess wire back into the
wall opening after all wires are
installed.
g Continue to page 8.
Labels don’t match?
See alternate wiring keys
on pages 78.
Important!
Check the box for each wire
you connect. You will need
this information in Step 9.
C
K
Rc
R
W-O/B
Y
G
W2-
Aux/E
Y2
L
Alternate wiring (Conventional System)
Use this if your wire labels
don’t match the terminal labels.
Note: You must have a C wire
or equivalent. See page 5.
MCR34541
C
R
W
Y
G
2
1
2
C
K
Rc
R
W-
O/B
Y
G
W2-
Aux/
E
Y2
L
W1
W2
Y2
RH 4V
Rc
R
C1 XB
Alternate wiring key (Conventional System)
2
1Do not use Kterminal. For future use.
• If you have both an Rand Rc wire, unplug the jumper loop by pulling on the
wire loop.
• If your old thermostat had both Rand RH wires, connect the Rwire to the Rc
terminal, the RH wire to the Rterminal, and unplug the jumper loop.

69-2715EF—07 8
Installing your thermostat
Alternate wiring (Heat Pump System)
Use this if your wire labels
don’t match the terminal labels.
Note: You must have a C wire
or equivalent. See page 5.
MCR34542
C
R
O
Y
G
3
1
C
K
Rc
R
W-
O/B
Y
G
W2-
Aux/E
Y2
L
4
5
6
AUX
XX2
Y2
2
B
7
XB
Rc
R
VVR
2
L
F
WW1W2
Do not use Kterminal. For future use.
Leave jumper loop in place.
If your old thermostat had both Vand VR wires, check honeywellhome.com/
wifi-thermostat for help.
If your old thermostat had separate Oand Bwires, attach the Bwire to the C
terminal. If another wire is attached to the Cterminal, check honeywellhome.
com/wifi-thermostat for help. Attach the Owire to the O/B terminal. On the
Type of Changeover Valve screen, select Cooling Changeover Valve. See page
28. If your old thermostat had an Owire and not a Bwire, attach the Owire
to the O/B terminal.
If your old thermostat had separate Y1, W1, and W2 wires, check
honeywellhome.com/wifi-thermostat for help.
If the old thermostat has separate wires on Aux and E, use a wire nut to attach
both wires to a separate wire. Slide this third wire into the W2-Aux/E terminal.
This is the system monitor. If the monitor finds a problem, you will see an
orange alert button on the thermostat home screen.
Alternate wiring key (Heat Pump System)
2
3
1
4
6
5
7
7 Attach thermostat to wallplate.
Align the thermostat with the
wallplate and then snap into
place.
Thermostat
Wallplate
LEVEL
HERE
M34498

9 69-2715EF—07
Installing your thermostat
8 Switch heating/cooling system ON.
Important!
8a Verify that the C wire is connected
at the thermostat and at the
heating/cooling system.
8b Make sure the heating/cooling
system door is firmly secured.
8c Switch power back ON for your
heating/cooling system at the
breaker box or its power switch.
M31544
or
Circuit
breaker
box
Heating/
cooling
system power
switch
Before connecting to your WiFi network,
you need to set initial thermostat options to
define your heating/cooling system:
• Language
• Home or business
You can customise other options later.
9 Follow prompts on the screen to select
appropriate options.
9a Touch the language you want the
thermostat to display, then touch
Next.
9b Select Home or Business installation,
then touch Next.
Next
Next
9c Touch Next, or name the thermostat
location—touch THERMOSTAT and
follow the rest of the instructions.
9d Select what your thermostat will
control and touch Next.
Note: Touch the orange Help button on any
screen for more information.
Next
Next

69-2715EF—07 10
Installing your thermostat
9e Select your system type and touch
Next. The system type determines
other selections for completing initial
setup. Use the checklist from Step 6d
when making selections.
9f Touch
Next after making selections
on each screen.
9g Touch Done on the last screen. The
thermostat displays an option to
connect to your WiFi network.
Note: Touch the orange Help button on any
screen for more information.
Next
Connecting to your WiFi network
After touching Done on the final screen of
the initial set up, the thermostat displays an
option to connect to your WiFi network.
1 Connect the WiFi network.
Touch Yes to connect the thermostat to
your WiFi network. The screen displays the
message “Searching for wireless networks.
Please wait...” after which it displays a list of
all WiFi networks it can find.
Note: If you cannot complete this step now,
touch
I’ll do it later . The thermostat will
display the home screen. Complete this
process by selecting
MENU > Wi-Fi Setup .
Continue with Step 2.
2 Select the network.
2a Touch the name of the network you
want to use. The thermostat displays a
password page.
Yes
Your Network
Neighbor
Public
Note: If your home network is not
shown on the list, touch
Rescan .

11 69-2715EF—07
2b Using the keyboard, touch the
characters that spell out your home
network password.
2c Touch
Done. The thermostat
displays “Connecting to your
network. Please wait...” then shows a
“Connection Successful” screen.
2d Touch Next to display the
registration information screen.
2e Note your Thermostat MAC and
Thermostat CRC. You need these
numbers to complete online
registration.
Done
Next
Connecting to your WiFi network
To register your thermostat, follow the
instructions beginning on page 13.
Note: The Register Online screen remains
active until you complete registration and/
or touch Done.
Note: If you touch Done before you
register online, your home screen displays
an orange alert button telling you to
register. Touching that button displays
registration information and an option to
snooze the task.
Done
Register
online for
remote
access
Press for info

69-2715EF—07 12
Reconnecting your WiFi network
1 Touch MENU.
2 Select Wi-Fi Setup.
3 Touch the name of the network you
want to use. The thermostat may
display a password page.
4 To enter a password, touch characters
to spell out your home network
password, then touch Done.
5 The thermostat displays “Connecting
to your network. Please wait...” then a
“Connection Successful” screen.
6 Touch Next.
• If your thermostat is registered, you
will see your signal strength and
other status information. Touch
Done.
• If the screen displays “Register
Online for Remote Access,” follow
instructions on page 13.
MENU
Wi-Fi Setup
Disconnecting your WiFi network
1 Touch MENU.
2 Select Wi-Fi Setup.
3 Touch Disconnect from Network.
The thermostat will display a
question to confirm your selection.
4 Touch Yes to confirm that you want
to disconnect from the network. The
thermostat will display the WiFi
Setup screen.
5 Touch OK to display the menu.
MENU
Wi-Fi Setup
Disconnect from
Network
Yes

13 69-2715EF—07
To view and set your smart thermostat
remotely, you must have a Total Connect
Comfort account. Use the following steps.
1 Open the Get Connected website.
Go to getconnected.honeywellhome.com
View the smart Thermostat
Registration video at
getconnected.honeywellhome.com
Registering your thermostat online
2 Login or create an account.
If you have an account, click LOGIN
– or –
click CREATE AN ACCOUNT
2a Follow the instructions on the
screen.
2b Check your email for an activation
message from My Total Connect
Comfort. This may take several
minutes.
Note: If you do not receive a response,
check your junk mailbox or use an
alternate e-mail address.
2c Follow activation instructions in
the email.
2d Log in.
CREATE
ACCOUNT

69-2715EF—07 14
Registering your thermostat online
3 Register your smart thermostat.
After you are logged in to your
Total Connect Comfort account,
register your thermostat.
3a Follow the instructions on
the screen. After adding your
thermostat location, you must
enter the thermostat’s unique
identifiers:
• MAC ID
• MAC CRC
Note: These IDs are listed on the
Register Online screen or on the
Thermostat ID Card included in the
thermostat package. The IDs are
not case sensitive.
© 2018 Resideo Technologies, Inc. All rights reser ved. The Honeywell
Home logo is used under license from Honeywell International Inc.
69-2723EFS—03 M.S. Rev. 12-18
Printed in U.S.A.
Resideo Inc., 1985 Douglas Drive North,
Golden Valley, MN 55422
69-2723EFS-03
Thermostat ID Card
Use the MAC ID and CRC ID to register
this product at mytotalconnectcomfort.com
Carte d’identification de thermostat
Utilisez l’identification MAC et l’identification CRC pour enregistrer
ce produit à mytotalconnectcomfort.com
Tarjeta de identificación del termostato
Utilice la identificación MAC y la identificación CRC para inscribir este
producto en mytotalconnectcomfort.com
ww
w
.r
es
i
deo
.
com
MAC ID MAC CRC
When the thermostat is
successfully registered,
the Total Connect Comfort
registration screen will display
a SUCCESS message.
You can now control your
thermostat from anywhere
through your laptop, tablet, or
smartphone.
The free ‘Total Connect Comfort
International’ app is available for
Apple®iPhone®, iPad®and iPod touch®
devices at iTunes®or at Google
Play®for all Android™ devices.
Select your store Get the App

15 69-2715EF—07
Setting the time/date
1 Touch the current time. The screen
displays Set Time/Set Date.
2 Touch Set Time or Set Date.
3 Touch por quntil the proper time/date
is displayed.
4 Touch Done to save or Cancel to ignore
changes.
Note: This thermostat will automatically
update for daylight saving time (if observed
in your area) and all date/time information
is stored. If the thermostat is connected
to WiFi and registered to Total Connect
Comfort, the current time is updated from
the internet.
Fri, Jun 14, 2013
6:30 pm
Done
30
Setting the fan
1 Touch FAN to display fan settings.
2 Touch On, Automatic, Circulate, or
Follow Schedule.
3 Touch Done to save and exit.
On: Fan is always on.
Automatic: Fan runs only when the
heating or cooling system is on.
Circulate: Fan runs randomly about 35% of the time (home use only).
Follow Schedule: Fan controlled by program (see pages
16 18).
Note: Touch Auto or On to temporarily override the programmed fan
schedule.
FAN
Done

69-2715EF—07 16
Pre-set energy-saving schedules
This thermostat uses default Energy Saver settings that can reduce your
heating/cooling expenses. To customise settings, see next page.
Period Start time
Heat
(MonFri)
Cool
(MonFri)
Heat
(SatSun)
Cool
(SatSun)
Wake 6:00 am 70°F (21°C) 78°F (25.5°C) 70°F (21°C) 78°F (25.5°C)
Leave 8:00 am 62°F (16.5°C) 85°F (29.5°C) 62°F (16.5°C) 85°F (29.5°C)
Return 6:00 pm 70°F (21°C) 78°F (25.5°C) 70°F (21°C) 78°F (25.5°C)
Sleep 10:00 pm 62°F (16.5°C) 82°F (28°C) 62°F (16.5°C) 82°F (28°C)
Home Use
Period Start time Heat Cool Fan
Occupied 1 8:00 am 70°F (21°C) 75°F (24°C) On
Unoccupied 1 10:00 pm 55°F (13°C) 85°F (29.5°C) Auto
Occupied 2* 12:00 am 70°F (21°C) 75°F (24°C) On
Unoccupied 2* 12:00 am 55°F (13°C) 85°F (29.5°C) Auto
Business Use
* Period 2 is cancelled by default. If you activate it, the values shown above are
default settings.
Setting system mode
1 Touch SYSTEM to display system
settings.
2 Touch desired option:
Heat: Thermostat controls only the
heating system.
Cool: Thermostat controls only the
cooling system.
Off: Heating/cooling systems are off.
Automatic: Thermostat selects heating or cooling as needed
depending on the indoor temperature.
Emergency Heat (heat pumps with aux. heat): Controls
auxiliary/emergency heat. Compressor is locked out.
3 Touch Done to save and exit.
Note: The Automatic and Emergency Heat system settings may not
appear, depending on how your thermostat was installed.
SYSTEM
Done

17 69-2715EF—07
Adjusting program schedules
1 Touch MENU.
2 Select Create/Edit Schedule.
• Touch
View/Edit to view the
full schedule and make a quick
adjustment.
• Touch
Guide Me to create a schedule
by answering simple questions.
• Touch
I’ll do it myself to manually
create a program schedule.
Note: To reduce costs, use the pre-set
Energy Saver settings described on
page 16.
MENU
Create /Edit Schedule
If you selected I’ll do it myself on the
Create/Edit Schedule screen follow these
steps:
1 Select the days to schedule, touch Next.
2 Touch Wake to set your Wake time for
selected days. Next
6:00 am
Heat: 70°
Cool: 78°
Fan: Auto
WAKE
3 Touch por qto set Heat and Cool
temperatures for the Wake period, then
touch Done.
4 Touch other time periods (Leave, Return,
Sleep) to set time and temperatures for
each.
5 Touch Done to save and exit.
Note: Touch Delete Period to eliminate any
unwanted time period.
Note: Touch Fan Settings to customise fan
settings for any time period.
Note: When configured for business, the
thermostat uses Occupied and Unoccupied
instead of Wake, Leave, Return, and Sleep.
Done

69-2715EF—07 18
Overriding schedules: home use
1 Touch por qto adjust the temperature
(right side of screen) and the Hold Until
time (left side). The schedule will resume
when the Hold Until time expires.
2 Touch Switch to Permanent Hold
to keep the same temperature until
you change it or resume the program
schedule.
3 Touch Cancel Hold at any time to
resume the program schedule.
Switch To
Permanent Hold
Overriding schedules: business use
Touch por qto adjust the temperature.
It will be maintained until the hold time
you set.
• To change the hold time, touch the
Hold Until arrow buttons. This time can
be adjusted up to the maximum time
set on the Override Duration screen in
Advanced Preferences (page 27).
• Touch Override to use a pre-set
occupied temperature if a person
uses the room during an unoccupied
period. The new temperature will be
maintained for 1 hour and can be
adjusted up to the maximum time set
on the Override Duration screen in
Advanced Preferences (page 27).
The programmed schedule will resume
when the override timer expires. Touch
Cancel Hold at any time to resume the
program schedule.
OVERRIDE