Hopeland Wing820 User manual

Wing820/HY820
Hand-held Reader
User manual

Welcome to use this data terminal!
Thank you for choosing this data terminal. This device will give you unlimited
surprise and convenience. This manual is designed to guide you through the
functions and features of the data terminal.
Please read the instruction first.
Before using the data terminal, please read all safety precautions and this
manual carefully to ensure safe and proper use.
The images and icons used in this manual are for functional guidance only.
Please refer to the actual object.
Applications and their functions may vary by country, region or hardware
specifications. Hopeland Technology Co., Ltd. is not responsible for
performance problems caused by third-party applications.
The instructions in this manual are based on the default settings of the
device.
Due to the continuous updating of product features, the contents of the
manual in your hands may differ from the real thing.
Please keep this manual for future reference.
Legal statement
Copyright © 2020 Hopeland Technology Co., Ltd
All rights reserved
The copyright of this material belongs to Hopeland Technology Co., Ltd.
Without the written permission of the copyright holder, any unit or individual
may not extract, copy, translate or transmit in any way.
Infringement will be punished
We will promptly correct any typographical errors or discrepancies between this
manual and the latest information. These changes will be incorporated into the
new edition of this manual without prior notice.

CONTENTS
Data terminal appearance.................................................................................................... 4
Installation................................................................................................................................. 5
Battery instructions................................................................................................................ 5
Connecting the device to the computer........................................................................... 6
Find and connect to a WLAN................................................................................................6
Barcode Scanner.....................................................................................................................6
RFID Handle Interactive Function...................................................................................... 6
Precautions for use of data terminal................................................................................. 7
Safety warning......................................................................................................................... 8
Medical equipment..................................................................................................................8
Flammable and explosive areas..........................................................................................8
Traffic safety............................................................................................................................. 8
Operating environment..........................................................................................................8
Child health............................................................................................................................... 9
Environmental protection..................................................................................................... 9
Original equipment................................................................................................................. 9
Proper maintenance and use of data terminal............................................................... 9
OS update................................................................................................................................ 10
Specific Absorption Rate (SAR) of Electromagnetic Radiation.............................. 10
Common troubleshooting................................................................................................... 10

Data terminal appearance
Please be familiar with the interfaces and keys of the data terminal before use.
Power on: Press and hold the power key until the screen of the data terminal
is lit up.
Power off: Press and hold the power key until the data terminal option menu
appears, then click Power off.
※Press and hold the power button until the screen of data terminal is off to
force restart.
Power Key
Custom key
Volume key
RFID/Barcode Switching Key
Pistol-grip trigger button
USB Type C
Communication and charging
interface
Custom key
Scanner
Camera
RFID status indicator
RFID

Installation
Please follow the instructions below to install the data terminal SIM card or
memory card correctly.
Turn off your data terminal before installing the SIM card or memory card.
Insert the card pin into the small hole on the right side of the unit and press
the pin until the card slot pops out.
After removing the card slot, install the prepared Nano SIM card/SD card into
the corresponding position of the card slot, and then insert the card slot into
the slot of the data terminal.
Please insert the SIM card into the correct slot to prevent the data terminal
from not recognizing it.
Battery instructions
New device battery is ready for immediate use. In order to maintain a longer
battery life, please recharge the battery in time, a long period of time with too low
power will shorten the life of the battery.
1.The battery of this device is polymer and non-removable, only use the charger
designated by the manufacturer, do not disassemble or replace the adapter.
2.The battery should be recharged in time when it runs out of power, and should
not be stored for a long time under empty or full charge condition, it is better to
store it at about 50% power.
3.When you get the device for the first time, the battery may only have about
50% charge left, you can charge it through the included power adapter.
※The device will become hot when charging.

Connecting the device to the computer
Connect the device to the computer using the USB cable, touch and click "USB
for file transfer" by pulling down the notification bar, and select the following
options.
1. "Charge this device", which allows charging.
2. "Transfer files", which can open the shared storage space and SD card inside
the device.
3. "Transfer photos(PTP)", you can transfer pictures.
※Follow the instructions for safely disconnecting the hardware before
disconnecting, and then disconnect from the USB device properly to avoid loss
of personal data information.
Find and connect to a WLAN
You can access the Internet using WLAN or mobile network default
connection settings.
1. Click Settings - Network & Internet - Wi-Fi, and enable WLAN.
2. Select the WLAN you want to connect to from the searchable list.
If the security feature is enabled on the WLAN network, you need to
enter the network password to use the network service. If you are
not using the wireless network, please turn it off immediately.
Barcode Scanner
You can scan the barcode through the terminal's own scanning program or the
scanning program developed by yourself.
※Common problems: the scanning head positioning light / fill light does not
light, please confirm whether the scanning function is off, if off, please go to
Settings - Scan Settings - SCAN SETTING - enable / disable the scanner, click
the side button to turn it on.
RFID Handle Interactive Function
Scene 1 RFID Mode
[Orange toggle switch] on, click on the Demo APP to enter the RFID function
interface, if the RFID module is in good contact and the communication is normal,
press Orange pistol-grip trigger button, then the RFID function is triggered.
RFID Indicator Interaction Description.
1. Start Demo APP to enter the UHF function, RFID front-end blue indicator light.
2. Exit the UHF function interface, RFID front-end indicator goes off.

Scene 2 Scanning mode
[Orange Toggle Switch] is down: in this state, press Orange pistol-grip trigger
button to trigger scanning barcode.
Precautions for use of data terminal
1. Do not expose the USB port to cause water ingress to the device.
2. do not fill up the memory of the machine, otherwise it will cause system
abnormality.

3.Please turn off the scanner when barcode scanner is not in use and do not turn
it on permanently.
4. Do not look directly at the scanning head when scanning to avoid accidental
injury.
5. Keep the back camera lens clean.
6. Avoid abrasion or scratching of the lens mouth by hard and rough objects.
7. please connect the USB cable to the device first; then go ahead and connect
the USB port on the PC.
Safety warning
To protect yourself and others from harm or to protect your data terminal from
damage, please read all of the following information before using your data
terminal.
Medical equipment
In medical and healthcare settings where the use of wireless devices is
expressly prohibited, follow the site's regulations to turn off this device.
Some hearing aids may be subject to radio frequency interference from data
terminals. If you use hearing aids, contact the manufacturer for information
about radio interference. To ensure the safe use of your hearing aids.
Flammable and explosive areas
Do not use this device at gas stations (service stations) or near flammable
items or chemicals.
Do not store or transport the device and its accessories in the same box as
flammable liquids, gases, or explosive materials.
Traffic safety
Do not place the device on top of the car's airbag or in an area that can be
reached when the airbag deploys, or the device will be subjected to strong
external forces when the airbag expands, or ruptures, which could cause
serious injury to the occupants of the car.
Wireless devices may interfere with the aircraft's flight systems. Where the
use of wireless devices is prohibited on aircraft, turn off the device or follow
the rules of the location.
Operating environment
Do not charge or use the device in dusty, damp, dirty, or near magnetic fields,
as this may cause a malfunction of the device's internal circuit.

Do not use the device during thunderstorms to avoid lightning strikes or other
injuries.
Turn off this device in places where there are explicit or graphic instructions
prohibiting the use of wireless devices.
When charging the device, keep the ambient temperature between 0℃and
45℃; when the device is powered by the battery, use it at an ambient
temperature between -10℃and 50℃.
Child health
Please keep the data terminal out of the reach of children to prevent them from
treating it as a toy and causing personal injury.
Environmental protection
Please comply with local ordinances regarding the disposal of equipment
packaging materials, batteries, equipment or their accessories, and support
recycling operations.
Original accessories
Use only original accessories provided by the device manufacturer, such as
chargers, batteries and other accessories, do not use non-original accessories.
Proper maintenance and use of data terminal
Do not touch or cover the antenna area (the area on the lower back of the
data terminal) during the call, as this may affect the call effect and consume
more power, thus reducing the talk time and standby time.
Keep the device dry. Do not let the device, battery and charger come into
contact with water and fire, or operate the device or charger with wet hands
to avoid short-circuiting the device, malfunction caused by corrosion or
electric shock.
Do not subject the device, battery and charger to strong shocks or vibrations,
which may cause the device, battery and charger to malfunction, catch fire or
explode.
Do not place this device, battery, and charger in areas where the temperature
is too high or too low, as this may cause the device, battery, and charger to
malfunction, catch fire, or explode.
Do not place the battery in an area that is too hot or too cold, as this may
reduce the capacity and life of the battery and affect battery safety. The
performance of the battery is particularly limited when the temperature is
below 0°C.
Do not place sharp metal objects such as pins or other sharp metal objects

near the handset of the unit. The magnetism of the handset of the unit will
attract these objects and may cause injury when you use the unit.
Turn the unit off before cleaning and maintenance. If the charger is still
connected at this time, you need to unplug the charger from the power outlet
and disconnect the charger from the device to avoid electric shock or short
circuiting of the battery or charger.
Do not clean the device or its accessories with strong chemicals, cleaning
agents or strong detergents.
Do not disassemble the device and its accessories without permission, or the
device and its accessories will not be covered by our warranty.
OS update
The operating system only supports officially provided system updates, if the
user swipes a third-party ROM system or modifies the system files by any
cracking method, it may lead to system instability, which may pose security risks
or dangers, and the user is responsible for similar actions.
Specific Absorption Rate (SAR) of Electromagnetic
Radiation
The maximum absorption rate (SAR) of electromagnetic radiation of this product
is less than 2.0W/kg.
Common troubleshooting
Failure
phenomenon
Possible cause
Can not turn on
It is possible the battery is used up. Please recharge and start again.
Cannot connect
to Access Point
If "Authentication problem" is displayed, then the WLAN password is incorrect.
SIM card error
1. SIM card dirty, clean SIM card
2. Re-install the SIM card.
3. The SIM card has been damaged, replace the SIM card.
Poor signal
Check the signal strength indicator mark on the display, a grid of 4 for this signal
indicates a strong signal and a grid of 2 or less indicates a weak signal.
Unable to make a
call normally
1. Check whether the SIM card network signal is normal.
2. Reboot the data terminal and retry.
No sound
Set the volume too low or it is off, adjust the volume.
Unable to charge
1. If the ambient temperature is too high/low, the device should be placed in the room
temperature environment
2. May be caused by over discharging the battery. You need to wait a few minutes (usually
less than 5 minutes).

No photos could
be taken.
1. Prompt "camera fault", close the scanner, the camera can not be turned on when the
scanning head light.
2. Prompt "Not enough storage space", please clear the memory or switch storage
location.
Unable to access
the Internet using
mobile data
1. Mobile data is not turned on, go to Settings - Network & internet - Data usage, turn on
the mobile data network.
2. Under dual card, mobile data is not preferred SIM card, go to Settings-Network &
Internet-SIM cards-Preferred Mobile for, click to select SIM card 1 or SIM card 2.
3. If the SIM card is restricted, please call the operator to confirm.
4. If the SIM card is in arrears, recharge the SIM card in time.
RFID module
does not work
1. Confirm whether the RFID module is powered on normally: start demo APP to enter the
UHF function interface, RFID front-end blue light is on.
2. Whether the orange toggle switch switches to the RFID position.