Hoyer Ascend Installation and operation manual

Hoyer®Ascend
User Instruction Manual & Warranty
To avoid injury, read user manual prior to use.
Hoyer®
Hoyer®Ascend
Manuel de l’utilisateur et garantie
Afin d’éviter tout accident, veuillez lire attentivement la notice avant utilisation.
Hoyer®Ascend
Manual de Instrucciones y Garantia para el Usuario
Para evitar posibles daños, lea previamente el manual de usuario.
Hoyer®Ascend
Benutzerhandbuch und Garantie
Um Verletzungen zu vermeiden, lesen Sie bitte die Gebrauchsanweisung vor
der ersten Benutzung.
Redefining patient handling
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Manufacturer’s Contact Details
Contents
1. Hoyer Ascend Patient Lift................................................................................................. 3
2. Introduction: About Your Lift............................................................................................. 4
3. Assembly and Commissioning Instructions...................................................................... 5
4. Sling Guide....................................................................................................................... 9
5. Lifting with the Hoyer Ascend........................................................................................... 10
6. Safety Precautions............................................................................................................ 11
7. Operating Instructions....................................................................................................... 13
8. Charging Instructions........................................................................................................ 15
9. Maintenance Schedule & Daily Check List....................................................................... 17
10. Technical Specifications................................................................................................... 19
11. Warranty ........................................................................................................................... 21
Hoyer®
USA
Joerns Healthcare Inc.
2100 Design Road
Suite 100, Arlington
TX 76014, USA
Tel: [phone]
Fax: [phone]
www.joerns.com
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Electric Actuator
1. The Hoyer Ascend Patient Lift
Spreader Bar
Attachment Hook
Spreader Bar
(Cow horns)
Mast Extrusion
Push Handle
Battery/
Control Pack
Front Castor
(non-braked)
Adjustable Knee Pad
Removable Foot Plate
Rear Castor
(braked)
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2. Introduction: About Your Lift
The Hoyer Ascend is an electrically operated patient lift. Each Ascend lift is fully assembled load
tested and certified before being packed/shipped.
The packing consists of a strong, purpose built carton that is used for both export and domestic
markets to ensure the safe arrival of the lift.
A number of documents are supplied in a wallet, and packed with each lift and should be kept
safely for future reference.
• TEST CERTIFICATE
• USER MANUAL
• DEALER GUARANTEE CARD (Europe only)
• CUSTOMER SATISFACTION CARD (Europe only)
• PACKING CHECK LIST
The TEST CERTIFICATE is an important document and will be required for your insurance
records. It is valid for six months and after it has expired the lift should be inspected and serviced
per the maintenance schedule.
Servicing and periodic testing can be carried out by your authorized supplier. Please ensure your
lift is included in their maintenance schedule. If you are at all unsure what your local market servicing
requirements are, please check with your dealer and/or a local government agency.
The Hoyer Ascend is suitable for the following CATEGORIES of lift within the working parameters of
the lifts specified in the TECHNICAL SPECIFICATIONS.
• Category A - Wheelchair
• Category D - Toilet/Shower Chair
The CE mark:
The Hoyer Ascend carries the CE mark and complies with the following
EC directives:
• Medical Device Directive (93/42/EEC)
• EMC Directive (89/336/EEC)
• Low Voltage Directive (73/23/EEC)
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Assembly and Commissioning Instructions
CARTON CONTENTS
Place the carton in a clear working area and open carefully. The carton contains:
•Hoyer ASCEND LIFT
•WALLET CONTAINING DOCUMENTS
•HAND CONTROL
•BATTERY PACK
•CHARGING LEAD
•DESK TOP CHARGER/STAND
WARNING
The Hoyer Ascend is heavy and will need to be lifted with care. You may need assistance
to lift the Hoyer Ascend from the carton.
ASSEMBLY
Remove all the parts from the carton and place on the floor, taking care to protect the finish from
damage.
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1. Place the chassis in a clear space and apply the rear bakes. Attach the foot tray to the base
using the location holes positioned on tbe base casting.
2. Fit the mast and boom assembly into the chassis socket.
3. Tighten the mast assembly with the mast-locking device, which is located at the front of the
chassis.
WARNING
Avoid trapping fingers. Keep fingers away from the end of the mast when inserting into the
chassis socket. Full engagement of the mast is indicated by the label on the side of the mast.
The electric leg operation will not function unless the mast is fully engaged.
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4. Turn the locking knob until hand tight.
5. Line the handle assembly up to the mast, and attach using the fixings provided. The fixings
and wrench needed to attached the handle are kept in the user instruction wallet for safe keeping.
6. Fit power pack to the lift and make sure the latch holding the pack in place is fully engaged.
“Click” in place.
DISASSEMBLY
The lift should not be disassembled unless for service, repair or transport if necessary. Therefore
follow the assembly instructions in reverse sequence.
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ALWAYS CHECK THE FOLLOWING BEFORE OPERATION
• The mast is fully locked into position.
• The legs of the lift open and close satisfactorily (This is done via the hand control).
• The red emergency stop button, located on the rear of the control box, is in the OFF (out) position.
• Push the up and down buttons on the hand control and confirm the boom rises and lowers.
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4. Sling Guide
The Hoyer Ascend is suitable for patients in the SITTING position. The slings suitable for this
device are listed as follows:
• Hoyer Transport
• Hoyer Standing
USER GUIDE FOR STANDAID SLINGS
The Transport and Standing sling is an easy fit sling, suitable for standing and supporting. It is not
a general purpose sling and patients must be assessed for suitability by a qualified person.
Transport Sling
Feed the sling down the back of the patient leaving the top of the commode aperture at the base of
the spine. Check the roll part of the sling is square across the patient’s back.
Attach the support strap around the chest of the patient. This strap need not be tight. It is there to
hold the sling in position whilst attaching the loops to the Standaid. It may be left off altogether if
preferred. Ensure patient’s arms are on the outside of the sling.
Raise the patient’s leg and feed the leg strap under and up between the legs. Ensure the sling is
not twisted or creased under the thigh. Repeat this procedure for the other leg. Attach the loops
on the roll parts of the sling to the white hooks at the end of the hand grips.
Without crossing the loops on the leg straps, attach to left and right black knobs on the lifting fork.
You would normally use the middle of the three loops. The patient is now ready to be raised from
the seat. Once clear of the seat, the patient will be more comfortable if lowered back in to the sitting
position.
Joerns Healthcare recommends slings are checked regularly and before use for fraying or damage.
Do not use slings that are worn or damaged.
Attachment Loop Straps:
Shoulder
Attachment Loop Straps: Legs
Chest Supports and Buckle
Leg Supports
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Standing Sling
Place the sling down behind patient’s back between base of shoulder blades and bottom of rib
cage. Attach the support straps around the front of the patient. This strap need not be tight. It is
there to hold the sling in position whilst attaching the sling to the Standaid. It may be left off
altogether if preferred. Ensure that the patient’s arms are outside the sling.
NOTE: For detailed fitting instructions, please refer to the user guide supplied with each sling.
WARNING
Joerns Healthcare recommends that slings be checked regularly and particularly before
use for signs of fraying or damage. DO NOT use slings that are worn or damaged.
WARNING
HOYER RECOMMENDS THE USE OF GENUINE HOYER PARTS. Hoyer slings and lifters
are not designed to be interchangeable with other manufacturer’s products. Using other
manufacturer’s products on Hoyer products is potentially unsafe and could result in
serious injury to patient and/or caregiver.
WARNING
Refer to maximum weight capacity of lift. Sling capacity is limited by the maximum
capacity of the lift.
5. Lifting with the Hoyer Ascend
Position Standaid so that the patient’s feet fit in the foot tray and knees rest against the knee
pad. Initially attach the longer loops of the sling to the grey hooks at the end of the Standaid hand
grips. The patient’s hands should be placed on the handgrips. (Once the patient is used to the
lift the shorter loops may be used to achieve a more upright position). Then push UP button on
handcontrol to raise the patient to the standing position.
Attachment Loop Straps
Chest Support
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6. Safety Precautions
Please read and follow the safety precautions listed below. The operation and use of Hoyer
patient lifts is simple and straightforward. Following these few basic safety precautions will make
lifting operations easy and trouble free.
READ AND UNDERSTAND THE USER INSTRUCTION MANUAL BEFORE USING
YOUR “ASCEND”
WARNING
• ALWAYS plan your lifting operations before commencing.
• ALWAYS carry out the DAILY CHECK LIST before using the lift.
• ALWAYS familiarise yourself with the operating control and safety features of a lift before
lifting a patient.
• DO NOT use a sling unless it is recommended for use with the lift.
• ALWAYS check the sling is suitable for the particular patient and is of the correct size
and capacity.
• NEVER use a sling which is frayed or damaged.
• ALWAYS fit the sling according to the instructions provided (user instructions).
• DO NOT exceed the safe working load.
• ALWAYS check the safe working load of the lift is suitable for the weight of the patient.
• ALWAYS carry out lifting operations according to the instructions in the user manual.
• NEVER disconnect or bypass a control or safety feature because it seems easier to operate
the lift.
• DO NOT lift a patient with the castor brakes on. Always let the lift find the correct center of
gravity.
• DO NOT attempt to manoeuvre the lift by pushing on the mast, boom or patient.
• ALWAYS manoeuvre the lift with the handle / foot push pad provided.
• ALWAYS lower the patient to the lowest comfortable position before transfers.
• DO NOT push a loaded lift at speeds which exceed a slow walking pace
(3 Km/hour 0.8 metres/second).
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• DO NOT push the lift over uneven or rough ground. Particularly if loaded.
• DO NOT attempt to push/pull a loaded lift over a floor obstruction.
• NEVER force an operating/safety control. All controls are easy to use and do not require
excessive force.
• The MINIMUM load required to manually lower the hoist using the mechanical emergency
down function is 30 kg.
• DO NOT park a loaded lift on ANY sloping surface.
• DO NOT use electric lifts in a shower.
• DO NOT charge an electric lift in a bathroom or shower room.
• DO NOT lift a patient unless you are trained and competent to do so.
• YOUR lift is for patient lifting. DO NOT use it, or allow it to be used, for any other purpose.
• DO NOT bump the lift down steps, loaded or unloaded.
• DO NOT attempt to negotiate a loaded lift on a slope which exceeds 1:12
(approximately 5 degrees).
• DO NOT attempt to negotiate a slope without a second helper being present.
• DO NOT use in a wet or corrosive environment such as poolside locations.
• Joerns Healthcare recommends that slings be checked regularly and particularly before
use for signs of fraying or damage. DO NOT use slings that are worn or damaged.
• HOYER RECOMMENDS THE USE OF GENUINE HOYER PARTS. Hoyer slings and lifters
are not designed to be interchangeable with other manufacturer’s products. Using other
manufacturer’s products on Hoyer products is potentially unsafe and could result in
serious injury to patient and/or caregiver.
• Refer to maximum weight capacity of lift. Sling capacity is limited by the maximum
capacity of the lift.
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7. Operating Instructions
OPERATING CONTROLS
1. Leg adjustment
The legs on the Hoyer Ascend are electrically adjustable for width. The legs can be opened to
enable access around armchairs or wheelchairs. For transferring and negotiating narrow doorways
and passages the lift legs should be in the closed position.
Electric leg adjustment - is achieved by pressing the appropriate buttons on the handcontrol. The
legs will be locked whenever the handcontrol switch is released.
2. Castors and Braking
The lift has two braked castors which can be applied for parking. When lifting, the castors should
be left free and un-braked. The lift will then be able to move to the center of gravity of the lift. If
the brakes are applied it is the patient that will swing to the center of gravity and this may prove
disconcerting and uncomfortable.
3. Raising and lowering the boom
The movement of the boom is achieved by a powerful electric actuator, which is controlled by a
simple hand control unit. The handcontrol has two buttons with directional arrows UP and DOWN
. The actuator stops automatically at the limit of travel in both directions. The handcontrol
plugs into a socket at the base of the control box.
Emergency Stop
Button
Hand Control
Battery Indicator
Actuator Motor
Emergency
Lower/Raise
Detachable Battery
Pack
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4. Emergency Stop
The red Emergency Stop Button is located on the front of the control box and is activated by
pressing in. This will cut all power to the lift and only be reset by twisting the button anticlockwise
and releasing.
5. Electrical Emergency Down/Up
Emergency lower (down) and raise (up) buttons are provided at the front of the control box. This
is operated by inserting a ballpoint pen into the button highlighted . This will bring the boom
up or down should the handcontrol fail at any time.
6. Mechanical Emergency Down
In the case of a complete electrical failure the electrical actuator is fitted with mechanical lowering
device (RED BOSS). This will only operate when the lift is under load. The device must be pulled
upwards to activate, and a slow decent will commence.
Note: The MINIMUM load required to manually lower the hoist using the mechanical emergency
down function is 30 kg.
7. Batteries
The batteries are protected from deep discharge by a LOW VOLTAGE ALARM. This will sound
when the batteries need recharging and the handcontrol is being operated. It will not sound
independently of the handcontrol being operated. DO NOT IGNORE THIS WARNING ALARM.
Complete the lifting operation and place the battery on charge (see charging instructions).
8. Slings
The Hoyer Ascend is suitable for patients in the SITTING position. The slings suitable for this
device are listed as follows:
• Hoyer Transport
• Hoyer Standing
9. Knee pad adjustment
The Ascend has an adjustable kneepad. The range of travel is 6 inches. Adjustment is achieved by
loosening the knob located on the left hand side of the pad, so to loosen the assembly enough to
move the knee pad in either the upward, or downward position.
10. Removable footplate
The Ascend has a removable footplate. To remove the foot plate, move to the front of the product,
and lift the footplate upward from the middle of the assemble. NOTE Be careful when lifting the foot-
plate from its low-seated position.
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8. Charging Instructions
The batteries are located in the power pack and are charged via an off board desktop charger
unit.
When the battery pack needs charging it is removed from the lift and fitted to an off board
charging unit.
1. Remove the power pack from the lift. The pack is retained by a simple latch at the top of the
power pack. Lift the latch and the power pack will be released.
2. Fit the power pack to the charging unit. The location and latching of the power pack to the
charger is the same system as used on the lift.
3. Plug the charger mains plug into a suitable mains outlet.
4. Charging is automatic and will fully charge the batteries over a period of eight to twelve hours.
Note: Even if the charger is left plugged in for extended periods it will not allow the batteries
to overcharge.
a) Green Light - Indicates main power is on.
b) Yellow Light - Indicates battery is charging.
c) Battery will be fully charged when yellow light goes off.
Note: Charging will take up to 4 hours.
It is recommended that the battery be charged immediately up on receipt.
5. To return the lift to service, disconnect power supply remove the power pack from the charger.
Fit the power pack to the lift and make sure the latch holding the pack in place is fully
engaged. “Click” in place. The charging of Hoyer electric lifts is simple and straightfor
ward, but it is important to follow the charging instructions closely. Please pay particular attention
to the following warnings, they will help you avoid problems with discharged batteries.
Removable Battery Pack
Control Box
Emergency Stop, Raise/Lower
Hand Control
Legs Open/Close,
Boom Raise/Lower
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WARNING
KEEP the batteries fully charged. Place the battery on charge whenever it is not in use. If
it is more convenient to do so, place on charge every night. The charger will not allow the
batteries to overcharge.
WARNING
NEVER run the batteries completely flat. As soon as the audible warning sounds, complete
the lifting operation in hand and place on charge.
CAUTION
NEVER store the power pack for long periods without regular charging throughout the
storage period.
WARNING
ALWAYS make sure the mains power to the charger is switched off before connecting or
disconnecting the power pack.
WARNING
NEVER leave the power pack plugged in to the charger with the mains power off.
WARNING
Do not charge an electric lift in a bathroom or shower room.
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9. Maintenance Schedule & Daily Check List
All Hoyer products are designed for minimum maintenance, however some safety checks and
procedures are required. A schedule of DAILY tasks are detailed below. Daily checks and a six
monthly service, inspection and test will ensure a lift is kept in optimum safe working condition. A list
of spare parts is available upon request.
The LOAD TEST and certification should only be carried out by qualified personnel or an authorized
service agent / dealer.
DAILY CHECK LIST: Joerns Healthcare strongly recommends the following checks be carried
out on a daily basis and before using lift.
• MAKE sure the lift moves freely on its castors.
• EXAMINE the spreader bar (cow horns) is firmly attached to the boom.
• EXAMINE the sling hooks and attachment clips on the spreader bar and boom for excessive
wear.
• MAKE sure the legs open and close correctly.
• OPERATE the hand control to confirm the boom raises and lowers satisfactorily.
• ON electric powered lifts check the operation of the emergency stop button.
• EXAMINE slings for fraying or other damage. DO NOT use any sling if damaged or if the
sling shows signs of wear.
• CONFIRM the lift is not giving a low battery alarm when the hand control is
operated. If the alarm sounds, DO NOT use and place on charge immediately.
MAINTENANCE, INSPECTION AND TEST
Joerns Healthcare recommend a thorough inspection and test of the Hoyer Ascend lift and lifting
accessories, slings, scales etc is carried out on a regular basis. Inspection frequency varies depending
on locality, so you must check with your dealer or local government agency as appropriate regarding
how often an inspection is required. The examination and test should be conducted according to the
recommendations and procedures provided in this manual. Joerns Healthcare recommends
maintenance, inspection and certified testing is carried out by authorized service agent / dealers only.
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1. BOOM: Check the attachment of the boom to the mast. Make sure there
  
is only minimal side movement of the boom and the boom is free to rotate
on the boom bearing.
2. MAST: Check the operation of the mast-locking device. Make sure the  
mast fully engages into the socket. Check the bottom actuator.
3. ACTUATOR: The actuator should require no maintenance other than X
checking for correct operation and listening for unusual noise.
4. POWER PACK: Check the function of the emergency stop button and

emergency lower. Note: The MINIMUM load required to manually lower
the hoist using the emergency lower function is 30 kg.
5. BATTERIES: The batteries are housed in the power pack and should not

require maintenance other than the regular charging as detailed in the
charging instructions. Check that the connections remain clean.
6. LEG ADJUSTMENT: Check the legs operate in both full extensions  
(inward/outward).
7. CASTORS: Check all castors for firm attachment to the legs. 
Check for free rotation of the castor and the wheels.
8. CLEANING: Clean with ordinary soap and water and/or any hard surface
X 
disinfectant. Harsh chemical cleaners or abrasives should be avoided as
these may damage the surface finish of the lift. Avoid wetting any of the
electrical parts.
9. LOAD TEST: The load test should be carried out in accordance with the X
manufacturer’s test procedures. It is strongly recommended the testing is
carried out by an authorized service dealer.
10. BASE AND WHEELS: Ensure base is even and level 
(all four wheels are on the floor).
11. SLINGS: Check for wear and fraying. 
12. LUBRICATION: Oil pivot joints, including mast and boom connections, 
spreader bar joint (only if required).
13. HAND SET: Ensure plugged fully into controller.   
14. FIXINGS: Check all nuts, bolts, screws and fasteners for excessive wear 
and for tightness. Replace as required.
*THESE CHECKS SHOULD INCLUDE:
Before Use
Initially Service Intervals *
= Required X = Recommended
* 6 months in North America
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10. Technical Specification
Safe Working Load .........................................................375 lbs 170 kg
Maximum Overall Length ................................................43.3 inches 1100 mm
Minimum Overall Length .................................................40.8 inches 1035 mm
Maximum Overall Height.................................................66.5 inches 1690 mm
Minimum Overall Height..................................................48.4 inches 1230 mm
Maximum Height to attachment point..............................64.7 inches 1644 mm
Minimum Height to attachment point...............................37 inches 940 mm
Turning Radius................................................................51.9 inches 1320 mm
Legs Open - External Width ...........................................39.1 inches 995 mm
Legs Open - Internal Width .............................................34.8 inches 885 mm
Legs Closed - External Width ........................................24.8 inches 630 mm
Legs Closed - Internal Width ..........................................20.0 inches 510 mm
Widest Point (between support handles) ........................28.9 inches 735 mm
Overall Height of Legs.....................................................4.7 inches 120 mm
Ground Clearance...........................................................1.4 inches 35 mm
Front Twin Castors..........................................................4.0 inches 100 mm
Rear Braked Castors.......................................................4.0 inches 100 mm
Weights
Mast, Base & Boom Assembly........................................97 lbs 44.0 kg
Power Pack .....................................................................6.6 lbs 3 kg
Total.................................................................................103.6 lbs 47.0 kg
Base Assembly (not inc battery) .....................................42.9 lbs 19.5 kg
Mast & Boom (not inc battery) ........................................45.1 lbs 20.5 kg
All measurements are within a +5/--5 degree of tolerance.
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ELECTRICAL SPECIFICATIONS
BATTERIES.....................................................................12 volt Rechargeable sealed lead acid type
BATTERY CAPACITY.....................................................3.2 Ampere hours
CHARGER RATED INPUT .............................................230Vac 50/60Hz
CHARGER RATED OUTPUT .........................................27.4/29.0 [email protected]
Electric Shock Protection
CHARGER.......................................................................CLASS II
LIFT.................................................................................INTERNAL POWER SOURCE
Degree of Shock Protection
CHARGER.......................................................................TYPE B
LIFT.................................................................................TYPE B
INTENDED OPERATING ENVIRONMENT: ...................>+5˚<+40˚.
Outside this environment functionality and safety may be compromised.
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