Hoyer Presence Operator's manual

User Instruction Manual
Hoyer®Presence
To avoid injury, read user manual prior to use.
Manuel de l’utilisateur
Hoyer®Presence
Afin d’éviter tout accident, veuillez lire
attentivement la notice avant utilisation.
Manual de Instrucciones
Hoyer®Presence
Para evitar posibles daños, lea
previamente el manual de usuario.
Benutzerhandbuch
Hoyer®Presence
Um Verletzungen zu vermeiden, lesen Sie bitte die
Gebrauchsanweisung vor der ersten Benutzung.

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Presence
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Contents
1. The Hoyer Presence Patient Lift....................................................................... 3
2. Introduction: About Your Lift ............................................................................. 4
3. Assembly and Commissioning Instructions ...................................................... 5
4. Safety Precautions ............................................................................................ 9
5. Standard Control Box & Handset...................................................................... 11
6. Smart Monitor & Handset .................................................................................. 12
7. Operating Instructions ....................................................................................... 16
8. Removal of Spreader Bar/Cradle Systems....................................................... 19
9. Charging Instructions ........................................................................................ 21
10. Maintenance Schedule & Daily Check List ....................................................... 22
11. Technical Specifications.................................................................................... 24
12. Warranty............................................................................................................ 27

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1. The Hoyer Presence Patient Lift
Boom
Spreader Bar
Electric Actuator
Mast Extrusion
Rear Castor
(braked)
Push Handle
Battery/
Control Pack
Front Castor
(non-braked)
Foot Push Pad
Straight Line
Steering Device

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2. Introduction: About Your Lift
Each Presence lift is fully assembled, load tested and certified before being packed/shipped.
The packing consists of a strong, purpose built carton that is used for both export and domestic
markets to ensure the safe arrival of the lift. A number of documents are supplied in a wallet, and
packed with each lift and should be kept safely for future reference.
• TEST CERTIFICATE • USER MANUAL
The TEST CERTIFICATE is an important document and should be kept for reference purposes.
To properly maintain your lift please refer to the maintenance schedule included in this document. If
you are at all unsure what your country’s servicing requirements are, please check with your dealer
and/or a local government agency.
Statement of Intended Use
The intended use of this lifting device is for the safe lifting and transfer of an individual from one
resting surface to another (such as a bed to a wheelchair). Joerns Healthcare recommends that the
transfer of a patient is fully risk assessed and conducted safely over a short distance only.
The Hoyer Presence is suitable for patients in the SITTING, SITTING/RECUMBENT and
RECUMBENT positions.
The Hoyer Presence is an electrically operated patient lift, designed to support and promote safe
patient handling and transfer for both the patient and carer.
The Hoyer Presence lift incorporates a 6-point cradle as standard and is designed to be used
in conjunction with the Hoyer range of slings. A 4-point cradle option is available as an add-on
accessory. The examples of slings suitable for use with this device are listed as follows:
• Hoyer Quickfit • Hoyer Access
• Hoyer Full Back • Hoyer Comfort
• Hoyer Quickfit Deluxe
• Hoyer Long Seat
Expected Service Life
Hoyer Professional lifts are designed and tested for a minimum service life of ten (10) years,
subject to the use and maintenance procedures stated in this manual. Use, other than in accordance
with these instructions, may compromise service life.

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3. Assembly and Commissioning Instructions
Carton Contents
Place the carton in a clear working area and open carefully. The carton contains:
•HOYER PRESENCE LIFT
•WALLET CONTAINING DOCUMENTS
•HAND CONTROL
•BATTERY PACK
•CHARGING LEAD
•DESK TOP CHARGER/STAND
WARNING
The Hoyer Presence is heavy and will need to be lifted with care. You may need assistance
to lift the Hoyer Presence from the carton.
Assembly Instructions
1. Remove all the parts from the carton and place on the floor, taking care to protect the finish
from damage.
Place the chassis in a clear space and apply the rear bakes.
2. Fit the mast and boom assembly into the chassis socket

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3. Tighten the mast assembly with the mast-locking device, which is located at the front of the
chassis.
WARNING
Avoid trapping fingers. Keep fingers away from the end of the mast when inserting into
the chassis socket. Full engagement of the mast is indicated by the label on the side of
the mast. The electric leg operation will not function unless the mast is fully engaged.
4. Turn the locking knob until hand tight.
5. Line the handle assembly up to the rear of the mast, and attach using the screws provided.
The screws and wrench needed to attached the handle are kept in the user instruction wallet
for safe keeping.
NOTE: When attaching the handle to the mast be sure that all trailing wires are left outside the
handle before fixing.
6. Fit power pack to the lift and make sure the latch holding the pack in place is fully engaged.
“Click” in place.
7. Plug the handset and actuator cables into the bottom of the controller. Refer to the figures on
page 11 or 12 for correct positions.

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DISASSEMBLY
The lift should not be disassembled unless for service, repair or transport if necessary. If disassembly
is required, simply follow the assembly instructions in reverse sequence.
ALWAYS CHECK THE FOLLOWING BEFORE OPERATION
• The mast is fully locked into position.
• The legs of the lift open and close satisfactorily (This is done via the hand control).
• The red emergency stop button, located on the rear of the control box, is in the OFF (out) position.

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• Push the up and down buttons on the hand control and confirm the boom rises and lowers.

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4. Safety Precautions
Please read and follow the safety precautions listed below. The operation and use of Hoyer
patient lifts is simple and straightforward. Following these few basic safety precautions will make
lifting operations easy and trouble free.
READ AND UNDERSTAND THE USER INSTRUCTION MANUAL BEFORE USING THE
HOYER PRESENCE LIFT
WARNING: Important safety information for hazards that might cause serious injury.
CAUTION: Information for preventing damage to the product.
NOTE: Information to which you should pay special attention.
WARNING
• DO NOT lift a patient unless you are trained and competent to do so.
• ALWAYS carry out the DAILY CHECK LIST located towards the end of the manual
before using the lift.
• DO NOT exceed the safe working load of the lift.
• ALWAYS plan your lifting operations before commencing.
• ALWAYS familiarize yourself with the operating control and safety features of a lift
before lifting a patient.
• DO NOT use a sling unless it is recommended for use with the lift.
• ALWAYS check the sling is suitable for the particular patient and is of the correct size
and capacity.
• NEVER use a sling, which is frayed or damaged.
• ALWAYS fit the sling according to the instructions provided (user instructions).
• ALWAYS check the safe working load of the lift is suitable for the weight of the
patient.
• ALWAYS carry out lifting operations according to the instructions in the user manual.
• NEVER disconnect or bypass a control or safety feature because it seems easier to
operate the lift.
• ALWAYS lock the wheels when lifting from the floor.
• DO NOT attempt to manoeuvre the lift by pushing on the mast, boom or patient.
• ALWAYS manoeuvre the lift with the handle provided. A foot push pad is also provided.
• DO NOT push a loaded lift at speeds, which exceed a slow walking pace (2.6 ft/sec).
• DO NOT push the lift over uneven or rough ground. Particularly if loaded.
• DO NOT attempt to push/pull a loaded lift over a floor obstruction.

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• NEVER force an operating/safety control. All controls are easy to use and do not
require excessive force.
• DO NOT park a loaded lift on ANY sloping surface.
• DO NOT use electric lifts in a shower.
• DO NOT use or store a lift in a wet or corrosive environment such as shower, bath
or pool locations.
• DO NOT charge batteries in a bathroom or shower room.
• DO NOT place or store batteries under direct sunlight or near a heat source.
• YOUR lift is for patient lifting. DO NOT use it, or allow it to be used, for any other
purpose.
• DO NOT bump the lift down steps, loaded or unloaded.
• DO NOT attempt to negotiate a loaded lift on a slope, which exceeds 1:12
(approximately 5 degrees)
• DO NOT attempt to negotiate a slope without a second helper being present.
• DO NOT use a loaded lift on thick pile carpet.
• NEVER operate the lift with loose or missing parts or fasteners.
• INSPECT all precautionary labels on the lift. Order and replace all labels that cannot
be easily read.

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5. Standard Control Box & Handset
Emergency Stop Button
Emergency Raise & Lower
Redundant Controls
LCD
Information
Screen
Handset
Connection
Socket
Actuator
Connection
Socket
Handset
Connection
Plug
Raise & Lower
Buttons
Handset
Actuator
Detachable Battery Pack
Legs Open /
Close Buttons

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6. Smart Monitor & Handset
Emergency Stop Button
Emergency Raise & Lower
Redundant Controls
LCD
Information
Screen
Handset
Connection
Socket
Actuator
Connection
Socket
Handset
Connection
Plug
Raise & Lower
Buttons
Handset
Actuator
Detachable Battery
Pack
Smart Monitor
Legs Open /
Close Buttons
Legs Open / Close
Redundant Controls

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Intended Use
The Hoyer Smart Monitor is a control system for Hoyer lifts. The Smart Monitor stores useful
servicing information about the lift that can be recalled when required. This servicing information
includes:
• Number of patient lift cycles
• Total work done by actuator
• Number of lift overloads (attempted lifts above the safe working load)
• Number of days since last service interval
The Hoyer Smart Monitor contains a microprocessor inside making it possible to read out service
data via the on-board LCD screen.
Features
• Data collection in the control box with data display via LCD screen
• Work counter
• Intelligent cycle counter
• Service indicator
• Service interval indicator
• Overload information
• 3 step battery indicator
Benefits
• Improved safety for both patient and carer
• Accurate service data available at the touch of a button
• Optimised product life time
• Ease of maintenance for engineers and service technicians

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LCD Display Screen
The Hoyer Smart Monitor has the option to read out information via the LCD display screen. It is
possible to read out total lifting cycles, total work done, overloads and number of days since last
service, which can be used to quickly and easily evaluate the condition of the lift actuator.
This information is accessed by a ½ second press on the ‘UP’ button on the User handset or
redundant ‘UP’ button on the Smart Monitor.
Service & Usage Information
When it is time for a service, the service symbol will appear on the dis-
play. In addition, when the user handset is activated, the Smart Monitor
will give an audible signal giving notice to users that a PM check is
recommended (see recommended maintenance schedule later in this
manual).
The service symbol will be displayed each time the raise or lower keys
are depressed on the user handset.
To reset the service interval to one year, depress the leg open and leg
close keys simultaneously for five seconds.
If the lift stops because of an overload (an attempt to lift more than the
safe working load) the overload symbol will appear on the LCD display
and the lift will cease. Lower the boom and remove excess weight.
WARNING
If the LCD display screen on your Smart Monitor has recorded
an overload, Joerns Healthcare recommend that ALL routine
daily checks are carried out on the lift prior to further use (for a
list of daily checks, please refer to your lift user manual). Joerns
Healthcare also recommend that you contact your authorised
Hoyer service provider for additional guidance.
Total Lifting Cycles
Total Work Done (Amps * Seconds)
Number of Overloads
Number of Days (since last service) /
Number of Days (between services)

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On-Board Redundant Controls
On-board redundant controls enable the lift to be raised or lowered in
the event of an emergency.
If your lift incorporates powered leg positioning, there are redundant
controls to both open and close the legs.
Battery Information
The display showing full battery means that the battery is fully charged
and the lift is ready for use.
The display showing a half empty battery indicates that it is time to
charge the battery.
The empty battery symbol showing on the display indicates that the
battery has no capacity left and should be placed on charge immediately.
WARNING
To avoid possible permanent damage to the battery, the battery should be placed on
charge as soon as the display indicates the half empty battery symbol.

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7. Operating Instructions
1. Leg adjustment
The legs on the Hoyer Presence are electrically adjustable for width. The legs can be opened to
enable access around armchairs or wheelchairs. For transferring and negotiating narrow doorways
and passages the lift legs should be in the closed position.
Electric leg adjustment - is achieved by pressing the appropriate buttons on the hand control.
The legs will be locked whenever the hand control switch is released.
2. Castors and Braking
The lift has two braked castors which can be applied for parking. When lifting, the castors should
be left free and un-braked. The lift will then be able to move to the centre of gravity of the lift. If
the brakes are applied it is the patient that will swing to the centre of gravity and this may prove
disconcerting and uncomfortable.
3. Raising and lowering the boom
The movement of the boom is achieved by a powerful electric actuator, which is controlled by
a simple hand control unit. The hand control has two buttons with directional arrows UP and
DOWN. The actuator stops automatically at the limit of travel in both directions. The hand control
plugs into a socket at the base of the control box. There is a hook on the rear of the hand control,
which allows it to be “parked” on the mast or boom when not in use.
4. Emergency Stop
The red Emergency Stop Button is located on the front of the control box and is activated by
pressing in. This will cut all power to the lift and only be reset by twisting the button counter
clockwise and releasing.
5. Redundant controls
All Hoyer lifts are fitted with raise and lower buttons on the control box. These are located
underneath the emergency stop button and can be used to lower/raise the patient should the
hand control fail.
6. Mechanical Emergency Down
In the case of a complete electrical failure the electrical actuator is fitted with a mechanical
lowering device (RED BOSS). Dependent on your lift, the device is either pulled upwards, or
twisted by hand to activate. A slow decent will commence. Repeat this process until the patient
has been safely lowered.
WARNING
If this feature is used, the lift MUST be subsequently checked out by a competent engineer.
7. Batteries
The batteries are protected from deep discharge by a LOW VOLTAGE ALARM. This will
sound when the batteries need recharging and the hand control is being operated. It will not
sound independently of the hand control being operated. CAUTION: DO NOT IGNORE THIS
WARNING ALARM. Complete the lifting operation and place the lift on charge (see charging
instructions).
WARNING
To avoid possible permanent damage to the battery, the battery should be placed on
charge as soon as the display indicates the half empty battery symbol.

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8. Slings
The Hoyer Presence has the option of both a 6-point spreader bar and a 4-point positioning cradle.
Both systems use different attachment methods and slings.
The 6-point system uses slings with webbing loops, which allow positioning adjustment by selecting
different coloured loops. The 4-point cradle uses the Secruri3 safety clip system and adjustment is
made by rotating the 4-point cradle either upward or down.
Loop strap slings: Hoyer Quickfit, Full Back, Quickfit Deluxe, Long Seat, Access and Silkfit
Safety clip slings: Hoyer Comfort
The 6-point system attaches to the spreader bar hooks via loop straps (shown below), each sling
is supplied with instructions. Please study the instruction guide before use.
6-point spreader bar. Example of 6-point spreader bar sling with loop attachments.
The four point cradle sling attaches to the cradle studs via a safety clip system (shown below),
each sling is supplied with instructions. Please study the instruction guide before use
4-point positioning cradle.
Example of 4-point cradle sling with safety clip system.
Shoulder Straps
Shoulder Strap
Attachment Points
Leg Straps
Leg Strap
Attachment Points
Shoulder Straps
Shoulder Strap
Attachment Point
Shoulder Strap
Attachment
Point
Leg
Straps
Leg Strap
Attachment Points

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Securi3 sling attachment system. Example of installation.
NOTE: For detailed fitting instructions, please refer to the user guide supplied with each sling.
WARNING
Joerns Healthcare recommends that slings be checked regularly and particularly before
use for signs of fraying or damage. DO NOT use slings that are worn or damaged.
WARNING
HOYER RECOMMENDS THE USE OF GENUINE HOYER PARTS. Hoyer sling and lifters
are not designed to be interchangeable with other manufacturer’s products. Using other
manufacturer’s products on Hoyer products is potentially unsafe and could result in serious
injury to patient and/or caregiver.
WARNING
Refer to maximum weight capacity of lift. Sling capacity is limited by the maximum
capacity of the lift.

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8. Removal of Spreader Bar/Cradle Systems
FOLLOW THESE INSTRUCTIONS EXACTLY
Your presence lift has the option of using both a 6-point spreader bar and 4-point positioning
cradle. The removal of either of these systems is completed easily by the use of a quick-release
pin. This is done quickly and easily, but you must read the following safety instructions to ensure
the spreader bar/cradle is safely locked into position before use.
CONNECTION
To connect, raise the spreader bar/cradle up toward the boom slot.
Insert the pin sleeve through the plastic end cap and to support the spreader bar/cradle.
Once aligned in the boom slot reinsert the quick release pin fully into the sleeve until it locks into
position. YOU MUST CHECK THAT THE PIN IS SECURELY FITTED.
To do this, press your finger into the barbed end. If the pin remains stationary the lift is safe to use.

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REMOVAL
CAUTION: Be sure to support the weight of the spreader bar/cradle before removing pin.
To detach pin, depress the spring barb (using a flat blade electrical screw driver or similar) and
pull the pin out.
Support the spreader bar/cradle, and then pull the pin sleeve in the opposite direction, removing it
completely from the boom. This will release the spreader bar completely.