HP Compaq V3000 Manual

Compaq Presario V3000 Notebook PC
Maintenance and Service Guide

© Copyright 2007 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks or registered trademarks of Intel
Corporation or its subsidiaries in the United
States and other countries. Microsoft,
Windows, and Windows Vista are either
trademarks or registered trademarks of
Microsoft Corporation in the United States
and/or other countries. SD Logo is a
trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties
for HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: April 2007
Document Part Number: 448076-001

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin
or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
complies with the user-accessible surface temperature limits defined by the International Standard for
Safety of Information Technology Equipment (IEC 60950).
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Table of contents
1Product description
2External component identification
Top components ...................................................................................................................... 5
Display components .................................................................................................. 5
Button and speakers .................................................................................................. 6
Keys ........................................................................................................................ 7
Lights ....................................................................................................................... 8
TouchPad ................................................................................................................. 9
Front components ................................................................................................................... 10
Left-side components ............................................................................................................... 11
Rear components ................................................................................................................... 12
Right-side components ............................................................................................................ 13
Bottom components ................................................................................................................ 14
3Illustrated parts catalog
Serial number location ............................................................................................................ 15
Computer major components ................................................................................................... 16
Display assembly components ................................................................................................. 20
Door/Cover Kit ...................................................................................................................... 21
Cable Kit .............................................................................................................................. 22
Mass storage devices ............................................................................................................. 23
Miscellaneous parts ................................................................................................................ 24
Sequential part number listing .................................................................................................. 25
4Removal and replacement procedures
Preliminary replacement requirements ....................................................................................... 29
Tools required ......................................................................................................... 29
Service considerations ............................................................................................. 29
Plastic parts ............................................................................................. 29
Cables and connectors ............................................................................. 30
Drive handling ......................................................................................... 30
Grounding guidelines .............................................................................................. 31
Electrostatic discharge damage .................................................................. 31
Packaging and transporting guidelines ........................................ 32
Workstation guidelines .............................................................. 32
Equipment guidelines ................................................................. 33
Unknown user password .......................................................................................... 34
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Component replacement procedures ........................................................................................ 35
Serial number ......................................................................................................... 35
Battery ................................................................................................................... 36
Hard drive ............................................................................................................. 37
WLAN module ........................................................................................................ 39
RTC battery ............................................................................................................ 41
Computer feet ......................................................................................................... 42
Memory module ...................................................................................................... 42
Optical drive .......................................................................................................... 44
Keyboard ............................................................................................................... 46
Switch cover ........................................................................................................... 49
Display assembly .................................................................................................... 51
Top cover ............................................................................................................... 57
TouchPad ............................................................................................................... 60
Wireless switch board ............................................................................................. 62
Modem module ...................................................................................................... 64
Audio board ........................................................................................................... 66
Bluetooth module .................................................................................................... 67
USB board ............................................................................................................. 68
Speaker assembly ................................................................................................... 70
Power connector cable ............................................................................................ 72
System board ......................................................................................................... 73
ExpressCard assembly ............................................................................................. 75
Fan/heat sink assembly ........................................................................................... 78
Processor ............................................................................................................... 81
5Setup Utility
Starting the Setup Utility .......................................................................................................... 83
Changing the language of the Setup Utility ............................................................................... 83
Navigating and selecting in the Setup Utility .............................................................................. 84
Displaying system information .................................................................................................. 84
Restoring default settings in the Setup Utility .............................................................................. 84
Using advanced Setup Utility features ....................................................................................... 85
Closing the Setup Utility .......................................................................................................... 85
Setup Utility menus ................................................................................................................. 85
6Specifications
Computer specifications .......................................................................................................... 87
14.1-inch, WXGA, BrightView display specifications ................................................................. 88
Hard drive specifications ........................................................................................................ 89
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ................................ 90
System DMA specifications ...................................................................................................... 91
System interrupt specifications ................................................................................................. 91
System I/O address specifications ............................................................................................ 92
System memory map specifications .......................................................................................... 94
7Screw listing
Phillips PM2.0×5.0 captive screw ............................................................................................ 96
Phillips PM2.5×4.0 screw ....................................................................................................... 97
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Phillips PM3.0×4.0 screw ....................................................................................................... 99
Phillips PM2.0×3.0 screw ..................................................................................................... 100
Phillips PM2.5×9.0 screw ..................................................................................................... 102
Black Phillips PM2.5×7.0 screw ............................................................................................. 104
Black Phillips PM2.0×5.0 screw ............................................................................................. 106
Black Phillips PM2.5×5.0 screw ............................................................................................. 108
Silver Phillips PM2.0×2.0 screw ............................................................................................ 110
Black Phillips PM2.0×4.0 screw ............................................................................................. 111
Phillips PM2.0×13.0 captive screw ........................................................................................ 112
8Backup and Recovery
Recovering system information ............................................................................................... 113
Backing up your information ................................................................................... 113
When to back up ................................................................................... 113
Back up suggestions ............................................................................... 114
Using system restore points ..................................................................................... 114
When to create restore points .................................................................. 114
Create a system restore point ................................................................... 114
Restore to a previous date and time .......................................................... 115
Creating recovery discs ......................................................................................... 115
Reinstalling software programs and drivers ............................................................... 116
Reinstalling preinstalled programs and drivers ........................................... 116
Reinstalling programs from discs .............................................................. 116
Performing a recovery ........................................................................................... 117
Recovering from the recovery discs ........................................................... 117
Recovering from the partition on the hard drive .......................................... 117
Deleting the recovery partition on the hard drive ....................................................... 118
Updating reinstalled software ................................................................................. 118
9Connector pin assignments
Audio-out (headphone) ......................................................................................................... 119
Audio-in (microphone) .......................................................................................................... 119
External monitor ................................................................................................................... 120
RJ-11 (modem) ..................................................................................................................... 121
RJ-45 (network) .................................................................................................................... 121
S-Video-out .......................................................................................................................... 122
Universal Serial Bus .............................................................................................................. 122
10 Power cord set requirements
Requirements for all countries or regions ................................................................................. 123
Requirements for specific countries or regions .......................................................................... 124
11 Recycling
Battery ................................................................................................................................ 125
Display ............................................................................................................................... 125
Index ............................................................................................................................... 131
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1Product description
Category Description
Product Name Compaq Presario V3000 Notebook PC
Processors Intel® dual-core 64-bit processor with 800-MHz front side bus (FSB)
●Intel Core™ Duo T7300 2.0-GHz processor with 4 MB of L2 cache
●Intel Core Duo T7100 1.8-GHz processor with 2 MB of L2 cache
Chipset ●Northbridge Intel GM965
●Southbridge ICH8m
Graphics Mobile Intel Graphics Media Accelerator X3100, Unified Memory Architecture (UMA) with
shared video memory: up to 64 MB on computers with 512 MB or less of system memory, up
to 128 MB on computers with more than 512 MB of system memory (memory size is dynamic
change)
Panels 14.1-inch, WXGA (16:10 aspect ratio) BrightView
Memory ●Two SODIMM slots
●Customer-accessible/upgradable
●Supports up to 2 GB of system RAM
●DDRII PC2-5300 (667-MHz)
●Supports the following configurations:
◦2048 (1024 × 2)
◦1536 (1024 + 512)
◦1024 (1024 × 1, 512 × 2)
◦512 (512 × 1)
Hard drives ●Supports 9.5-mm, 2.5-inch hard drives
●Serial ATA
●Supports the following drives:
◦160-GB, 5400-rpm
◦120-GB, 5400-rpm
◦80-GB, 5400-rpm
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Category Description
Optical drives ●12.7-mm tray load
●Fixed (removal of 1 screw required)
●Parallel ATA
●Supports the following drives:
◦DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe
◦DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
◦DVD-CD/RW Combo Drive
Diskette drive Supports external USB drive only
Microphone 2 dual-array microphones with software
Audio ●HD audio
●Supports Windows Vista Premium Logo requirements
●Presario-branded Altec Lansing speakers
Modem ●56K V.92 data/fax modem
●Supports all world-wide certification requirements
●Modem cable not included
Ethernet ●Integrated Marvell E8039 10/100 network interface card (NIC)
●Ethernet cable not included
Wireless Integrated wireless local area network (WLAN) options by way of wireless
module:
●Intel PRO Wireless 3945 802.11a/b/g and 802.11b/g with 2 antennae integrated into
the display assembly
●Intel PRO Wireless 4965 802.11a/b/g/n with 3 antennae integrated into the display
assembly @ 2.4 and 5.0 GHz
●Intel WLAN + Bluetooth®
External media card ●One ExpressCard54 slot
●5-in-1 Digital Media Slot, supports SD, MMC, SDIO, MS, MSpro, xD
●Supports miniature versions of SD, MMC, MS Duo with adapter (adapter is not included)
●Supports 2nd Mini-PCIe
Ports ●Audio-in (mono microphone)
●Audio-out (stereo headphone)
●Consumer infrared
●RJ-11 (modem)
●RJ-45 (Ethernet, includes link and activity lights)
●S-Video-out
●USB (3)
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Category Description
●VGA (Dsub 15-pin)
●1394
●2-pin AC power
Docking Expansion port 3 supports HP xb3000 Notebook Expansion Base and HP Notebook QuickDock
Keyboard/pointing
devices
●14.1-inch keyboard
●TouchPad with 2 buttons and four-way scroll (taps enabled as default)
Power requirements ●12-cell 2.20-Ah Li-ion battery
●6-cell 2.55-Ah Li-ion battery
●6-cell 2.20-Ah Li-ion battery
●65-W AC adapter with localized cable plug support (2-wire plug with ground pin, supports
2-pin DC connector)
Security Security cable slot
Operating system Preinstalled:
●Configurable Windows Vista™ embedded "QuickPlay Direct"
●Free DOS
●Windows Vista Business (32-bit)
●Windows Vista Home Basic (32-bit)
●Windows Vista Premium (32- and 64-bit)
●Windows Vista Ultimate (64-bit)
Serviceability End-user replaceable parts:
●AC adapter
●Battery (system)
●Hard drive
●Memory module
●Optical drive
●WLAN module
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2External component identification
Top components
Display components
Item Component Description
(1) Internal microphones (2) (select models only) Record sound.
NOTE: If there is a microphone icon next to each
microphone opening, your computer has internal
microphones.
(2) Internal display switch* Turns off the display if the display is closed while the
computer is on.
*The location of the internal display switch varies by computer model.
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Button and speakers
Item Component Description
(1) Power button ●When the computer is off, press the button to turn on
the computer.
●When the computer is on, press the button to shut down
the computer.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about power settings, select Start > Control
Panel > System and Maintenance > Power
Options.
(2) Speakers (2) Produce sound.
(3) Media button Opens the QuickPlay program.
NOTE: If the computer has been set up to require a logon
password, you may be asked to log on to Windows.
QuickPlay opens after you log on. Refer to the QuickPlay
Help for more information.
(4) Volume mute button Mutes and restores speaker sound.
(5) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to
decrease volume and to the right to increase volume. You
can also tap the minus sign on the scroll zone to decrease
volume, or tap the plus sign on the scroll zone to increase
volume.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
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Keys
Item Component Function
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key or the esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
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Lights
Item Component Description
(1) Power lights (2)* ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(2) Battery light ●On: A battery is charging.
●Blinking: A battery that is the only available power
source has reached a low battery level or a critical
battery level.
●Off: If the computer is plugged into an external power
source, the light is turned off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
(3) Drive light Blinking: The hard drive or optical drive is being accessed.
(4) Caps lock light On: Caps lock is on.
(5) Media button light Blinks once when the media button is pressed.
(6) Volume mute light ●Blue: Computer sound is turned on.
●Amber: Computer sound is turned off.
(7) Volume down light Blinking: The volume scroll zone is being used to decrease
speaker volume.
(8) Volume up light Blinking: The volume scroll zone is being used to increase
speaker volume.
(9) Num lock light On: Num lock is on or the embedded numeric keypad is
enabled.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
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TouchPad
Item Component Function
(1) TouchPad light ●Blue: TouchPad is enabled.
●Amber: TouchPad is disabled.
(2) TouchPad* Moves the pointer and selects or activates items on the
screen.
(3) TouchPad horizontal scroll zone Scrolls left or right.
(4) Left and right TouchPad buttons* Function like the left and right buttons on an external mouse.
(5) TouchPad vertical scroll zone Scrolls up or down.
(6) TouchPad on/off button Enables/disables the TouchPad.
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
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Front components
Item Component Function
(1) Wireless switch Turns the wireless feature on or off, but does not create a
wireless connection.
NOTE: To establish a wireless connection, a wireless
network must already be set up.
(2) Wireless light ●Blue: An integrated wireless device, such as a WLAN
device, and/or a Bluetooth® device, is turned on.
●Amber: An integrated wireless device is turned off.
(3) Consumer infrared lens (select models only) Receives a signal from a remote control device, such as an
HP Remote Control.
(4) Audio-in (microphone) Connects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
(5) Audio-out (headphone) jack Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television
audio.
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Left-side components
Item Component Function
(1) S-Video-out jack Connects an optional S-Video device such as a television,
VCR, camcorder, overhead projector, or video capture
card.
(2) External monitor port Connects an external VGA monitor or projector.
(3) Expansion port 3 Connects the computer to an optional docking device or
optional expansion product.
NOTE: The computer has only one expansion port. The
term expansion port 3 describes the type of expansion port.
(4) RJ-45 (network) jack Connects a network cable.
(5) USB ports (1 or 2, depending on computer model) Connects optional USB devices.
(6) 1394 port (select models only) Connects an optional IEEE 1394 or 1394a device, such as
a camcorder.
(7) Digital Media Slot (select models only) Supports the following optional digital card formats:
●Memory Stick (MS)
●Memory Stick Pro (MSP)
●MultiMediaCard (MMC)
●Secure Digital Input/Output (SD I/O)
●Secure Digital (SD) Memory Card
●xDPicture Card (XD)
●xD-Picture Card (XD) Type H
●xD-Picture Card (XD) Type M
(8) Digital Media Slot light (select models only) On: A digital card is being accessed.
(9) ExpressCard slot Supports optional ExpressCard/54 cards.
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Rear components
Component Description
Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
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