HP Compaq nc4000 - Notebook PC Quick start guide

HP Compaq Business Notebook nc4010 software overview
Abstract ............................................................................................................................................ 2
Highlights ........................................................................................................................................... 2
Operating systems ............................................................................................................................... 2
Microsoft Windows 2000................................................................................................................. 2
Microsoft Windows XP Professional.................................................................................................... 5
ROM BIOS update ........................................................................................................................... 7
Software delivery................................................................................................................................. 7
HP Support Software CD................................................................................................................... 7
HP Worldwide Website and download facility.................................................................................... 8
HP Restore CDs................................................................................................................................ 8
Software enhancements........................................................................................................................ 9
HP Client Manager Software ............................................................................................................. 9
Video ........................................................................................................................................... 10
Audio ........................................................................................................................................... 10
Security......................................................................................................................................... 10
DriveLock .................................................................................................................................. 10
Power-On password ................................................................................................................... 10
Administrator password .............................................................................................................. 10
Advanced Configuration and Power Interface (ACPI).......................................................................... 11
Quick Launch button support ........................................................................................................... 11
Reference guides ........................................................................................................................... 11
Frequently asked questions ................................................................................................................. 12
For more information.......................................................................................................................... 13

Abstract
The purpose of this white paper is to present both an overview of the preinstalled software with
operating system support and a brief description of major software components and features. This
white paper covers the new HP Compaq Business Notebook nc4010 models, along with a software
comparison to HP Compaq Business Notebook nc4000, nc6000 and nc8000 models.
This document is intended for HP personnel and customers who need information about the software
provided on the nc4010 preinstall images.
Highlights
Benefits of the new HP Compaq Business Notebook nc4010 preinstall image include:
•Support for:
–HP Compaq Business Notebook nc4010
–HP Compaq Business Notebook nc4000
•Certifications:
–PC 2001, Microsoft© WHQL certified
•New HP Compaq Business Notebook nc4010 Hardware Features:
–Optional Integrated Smart Card Reader (replaces PC card slot)
–HP ProtectTools Embedded Security – Support for TCG compliant TPM security module
–Optional integrated 802.11b (Intel©), 802.11b/g and 802.11a/b/g wireless LAN modules
–Optional integrated Bluetooth
–Removed silver stripe around outer base and display
Operating systems
Operating systems available for the nc4010 series include:
•Microsoft Windows© 2000 Professional with Service Pack 4
•Microsoft Windows XP Professional with Service Pack 1a
Microsoft Windows 2000
Microsoft Windows 2000 Professional with Service Pack 4 is the preinstalled operating system for
select HP Compaq nc4010 models through the first quarter of 2004. HP also supports customers who
install Windows 2000 on their own.
2

Table 1 Windows 2000 Software Component Version Comparison
Software
component
HP
Compaq
nc4000
HP
Compaq
nc4010
HP
Compaq
nc6000
HP
Compaq
nc8000
ADI WDM Audio
Driver
1.00 B 1.00 B 1.00 C 1.00 C
Adobe Acrobat
Reader
5.10 B 5.10 B 5.10 B 5.10 B
Agere Soft Modem
Driver
1.00 A 1.00 E 1.00 A 1.00 A
Agere Mini-PCI
Modem Driver
(N620c)
N/A 1.00 D 1.00 D 1.00 D
Altiris Express
Client
5.10 A
(preloaded)
5.60 B
(preloaded)
5.60 B
(preloaded)
5.60 B
(preloaded)
ATI AGP Bus
Driver
1.00 E 1.00 E 1.00 E 1.00 E
ATI Control Panel 1.00 C 1.00 E N/A N/A
ATI RS200M
Video Driver
1.00 C 1.00 D N/A N/A
ATI R9600 Video
Driver and Control
Panel
N/A N/A 1.00 A N/A
ATI M9 Video
Driver and Control
Panel
N/A N/A 1.00 A N/A
ATI M10 Video
Driver and Control
Panel
N/A N/A N/A 1.00 A
Broadcom Ethernet
Driver
2.00 A 2.00 A 3.00 A 3.00 A
HP Application
Installer
2.00 B 3.00 A 3.00 A 3.00 A
Compaq Bluetooth
MultiPort Software
2.02 C
(preloaded)
2.02 D
(preloaded)
1.00 C
(preloaded)
1.00 C
(preloaded)
System Default
Settings
3.00 A 4.00 B 4.00 B 4.00 B
Intervideo
WinDVD
5.00 A 5.00 A 5.00 B 5.00 B
Compaq Quick
Launch Buttons
Software
4.00 A 4.20 A 4.10 D 4.10 D
Compaq Wireless
LAN MultiPort
Software
1.01 A 1.01 A 1.01 A 1.01 A
3

Table 1 Windows 2000 Software Component Version Comparison (continued)
Software
component
HP
Compaq
nc4000
HP
Compaq
nc4010
HP
Compaq
nc6000
HP
Compaq
nc8000
Diagnostics for
Windows
4.05 A
(preloaded)
4.08 A
(preloaded)
4.11 A
(preloaded)
4.11 A
(preloaded)
HP Bluetooth
Software
1.00 A
(preloaded)
1.00 C
(preloaded)
1.00 A
(preloaded)
1.00 A
(preloaded)
HP Mobile Printing
for Notebooks
2.00 A 2.10 B 2.10 B 2.10 B
HP WLAN
W400/W500
Driver
1.00 A 2.00 A 2.00 A 2.00 A
Infineon TPM
Driver
N/A 1.00 A 1.00 A 1.00 A
Insight
Management
Agents (Win32)
5.00 H
(preloaded)
5.00 K
(preloaded)
5.00 K
(preloaded)
5.00 K
(preloaded)
Intel Chipset Driver 4.20 A N/A 5.00 A 5.00 A
Intel SpeedStep
Application
3.00 B
(preloaded)
3.00 B
(preloaded)
3.00 B
(preloaded)
3.00 B
(preloaded)
Intel PRO/Wireless
2100 3B Mini PCI
Adapter
N/A 2.00 A 2.00 A 2.00 A
Microsoft DirectX 9.00 A 9.00 A 9.00 A 9.00 A
O2 Micro Memory
CardBus
Accelerator
1.00 A 1.00 B 1.00 B 1.00 B
O2 Micro Memory
CardBus Reader
N/A 2.00 B 2.00 B 2.00 B
Roxio Easy CD
Creator
5.34 C
(CD)
5.34 C
(CD)
6.11 A
(CD)
6.11 A
(CD)
Sun Java 1.4.2 1.4.2 1.4.2 1.4.2
Synaptics
Touchpad
7.00 A 7.00 C 7.5 D 7.5 D
System
Enhancements
6.00 D 6.00 E 6.00 E 6.00 E
4

Microsoft Windows XP Professional
Microsoft Windows XP Professional with Service Pack 1a is preinstalled on select nc4010 models. HP
also supports customers who install Windows XP on their own.
Table 2 Windows XP Pro Software Component Version Comparison
Software
component
HP
Compaq
nc4000
HP
Compaq
nc4010
HP
Compaq
nc6000
HP
Compaq
nc8000
ADI WDM Audio
Driver
1.00 B 1.00 B 1.00 C 1.00 C
Adobe Acrobat
Reader
5.10 A 5.10 B 5.10 B 5.10 B
Agere Soft
Modem Driver
1.00 A 1.00 E 1.00 A 1.00 A
Agere Mini-PCI
Modem Driver
(N620c)
N/A 1.00 D 1.00 D 1.00 D
Altiris Express
Client
5.10 A
(preloaded)
5.60 B
(preloaded)
5.60 B
(preloaded)
5.60 B
(preloaded)
ATI AGP Bus
Driver
1.00 E 1.00 E 1.00 E 1.00 E
ATI Control Panel 1.00 C 1.00 E N/A N/A
ATI M7 Video
Driver
N/A N/A 1.00 A N/A
ATI RS200M
Video Driver
1.00 C 1.00 D N/A N/A
ATI R9600 Video
Driver and
Control Panel
N/A N/A 1.00 A
(Preloaded)
N/A
ATI M9 Video
Driver and
Control Panel
N/A N/A 1.00 A N/A
ATI M10 Video
Driver and
Control Panel
N/A N/A N/A 1.00 A
Broadcom
Ethernet Driver
2.00 A 2.00 A 3.00 A 3.00 A
Compaq
Application
Installer
2.00 B 3.00 A 3.00 A 3.00 A
Compaq
Bluetooth
MultiPort Software
2.02 C
(preloaded)
2.02 D
(preloaded)
2.02 D
(preloaded)
2.02 D
(preloaded)
Default Settings 3.00 A 4.00 B 4.00 B 4.00 B
Intervideo
WinDVD
5.00 A 5.00 A 5.00 B 5.00 B
5

Table 2 Windows XP Pro Software Component Version Comparison (continued)
Software
component
HP
Compaq
nc4000
HP
Compaq
nc4010
HP
Compaq
nc6000
HP
Compaq
nc8000
Compaq Quick
Launch Buttons
Software
4.00 A 4.20 A 4.10 D 4.10 D
Compaq Wireless
LAN MultiPort
Software
1.01 A 1.01 A 1.01 A 1.01 A
Compaq Help &
Support
1.0 D 3.03 A 3.02 B 3.02 B
Diagnostics for
Windows
4.05 A
(preloaded)
4.08 A
(preloaded)
4.11 A
(preloaded)
4.11 A
(preloaded)
HP Bluetooth
Software
1.00 A
(preloaded)
1.00 C
(preloaded)
1.00 C
(preloaded)
1.00 C
(preloaded)
HP Mobile Printing
for Notebooks
2.00 A 2.10 B 2.10 B 2.10 B
HP WLAN
W400/W500
Driver
1.00 A 2.00 A 2.00 A 2.00 A
Infineon TPM
Driver
N/A 1.00 A 1.00 A 1.00 A
Insight
Management
Agents
5.00 H
(preloaded)
5.00 K
(preloaded)
5.00 K
(preloaded)
5.00 K
(preloaded)
Intel Chipset
Installation Utility
N/A N/A 5.00 A 5.00 A
Intel PRO/Wireless
2100 3B Mini PCI
Adapter
N/A 2.00 B 2.00 A 2.00 A
Microsoft DirectX 9.00 A 9.00 A 9.00 A 9.00 A
O2 Micro Memory
CardBus
Accelerator
1.00 A 1.00 B 1.00 B 1.00 B
O2 Micro Memory
CardBus Reader
N/A 2.00 B 2.00 B 2.00 B
Roxio Easy CD
Creator
5.34 C
(CD)
5.34 C
(CD)
6.11 A
(CD)
6.11 A
(CD)
Sun Java 1.4.2 1.4.2 1.4.2 1.4.2
Synaptics
Touchpad
7.00 A 7.00 C 7.5 D 7.5 D
System
Enhancements
3.00 F 3.00 J 3.00 H 3.00 H
6

ROM BIOS update
The ROM BIOS version that will initially ship on the nc4010 is version F.25. The updated nc4010
factory image and ROM BIOS is being used on the nc4000. Changes include:
•Resolves issue involving USB devices not resuming the computer from Standby mode when
Bluetooth was enabled.
•Resolves issue involving the Wireless button opening the language menu in F10 Setup.
•Resolves issue involving hibernation under Windows NT© on nc4000 models.
Software delivery
Delivery methods for software updates available for HP commercial computers include:
•HP Support Software CD
•HP Worldwide Web Site and Download Facility
•HP Restore CD Kit
HP Support Software CD
The Support Software CD (SSCD) includes updated drivers and utilities for HP commercial notebook,
desktop, and workstation computers. Key drivers and utilities for HP computers are included on the
SSCD. The user interface is in English, French, Italian, German, Spanish, and Japanese. The SSCD is
updated regularly and is available either through an annual subscription or as a one-time purchase.
Subscriptions can be purchased through customer support or from an authorized dealer.
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HP Worldwide Website and download facility
Individual drivers and utilities can be downloaded, in the form of SoftPaqs, from the HP Download
Facility or from the website at http://h18000.www1.hp.com/support/files/ or
ftp://ftp.compaq.com/pub/softpaq/. SoftPaqs provide a distribution method for driver and ROM
updates and product software enhancements. Multiple files and bootable diskettes can be distributed
conveniently and electronically through diskettes or the Web.
HP Restore CDs
Restore CDs are shipped with HP Compaq nc4010 models. The CDs provide an easy-to-use complete
restore solution for preinstalled operating systems. This restore solution allows users to selectively
install and repair the OS, drivers, and applications; or to perform a full preinstalled software
restoration. The OS CD contains the preinstalled operating system. The Driver Recover CD provides
drivers, utilities, and applications that are preinstalled on the computer.
Table 3 provides descriptions for software listed in this white paper.
Table 3 SoftPaq descriptions
SoftPaq Description
3Com Etherlink 10/100 PCI NIC Supports PCI NIC that is used in select docking station models
ADI Audio Drivers Enables the integrated audio hardware used in select configurations
Agere Modem Driver Enables integrated modems used in select configurations
Altiris Express Client Enables software deployment, configuration, and migration
ATI Video Drivers Enables the integrated video hardware used in select configurations
BioLogon Security System Drivers Provides drivers for fingerprint Identification hardware used in select
configurations
Broadcom Netxtreme Ethernet Drivers Enables integrated gigabit NIC device used in select configurations
Application Installer Provides a convenient method for installing preloaded software
Diagnostics Provides tools to test hardware components
Easy Access Buttons Software Enables the use of integrated Easy Access buttons
Hot Key Support Allows users to quickly access BIOS and operating system features
Insight Management Agents Provides asset management, security features, and alerting capabilities
ESS Audio Driver Enables the integrated audio hardware used in select configurations
Mini PCI Communications Support
and Drivers
Enables internal modem and modem/NIC combination devices used in
select configurations and supports Intel PCI NIC that is used in select
docking station models
Power Management Allows users to customize power requirements of the computer to
maximize battery life and set up hibernation functionality
Remote Management Enables system administrators to update client ROM and setup
over the network
Security Management Allows users to access Compaq security options
Synaptics TouchPad Driver Provides added functionality for the TouchPad pointing device
System Enhancements Provides users with an easy-to-install compilation of operating system
enhancements and fixes
System ROMPaq Updates ROM BIOS (Read Only Memory/Basic Input Output System),
which sets basic configuration allowing the system to boot
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Software enhancements
This section discusses the following software enhancements:
•HP Client Manager Software
•Video
•Audio
•Security
•Advanced Configuration and Power Interface
•Quick Launch Button Software
•Reference guides
The check boxes following each enhancement description indicate which operating systems support
these enhancements and if the enhancements are provided on the SSCD, Restore CDs, and HP Web
site.
HP Client Manager Software
;Windows XP, 2000 Support Software CD Driver Recovery CD ;Website
With HP Client Management Solutions, formerly called Intelligent Manageability, HP responds to
customer needs for easy-to-manage computers in stand-alone and networked environments. HP, in
partnership with Altiris, a recognized leader in delivering cost-reducing lifecycle management
technologies, offers a cohesive set of solutions that span the entire IT lifecycle. The combination of HP
Client Manager Software and Altiris solutions enables customers to significantly lower total ownership
costs on HP systems. HP and Altiris solutions focus on business needs in the following critical lifecycle
areas:
•HP platform management – Proactively respond to hardware changes, alerts, and manage mass
updates to system software.
•Deployment & Migration – Manage the end-to-end software deployment and migration process.
•Inventory & Asset management – Keep track of hardware and software within the business
environment.
•Help desk & Problem resolution – Resolve customer issues and streamline the help desk.
•Connectors – Integrate with enterprise technology and systems management solutions.
With both stand-alone solutions and integrated suites, customers can manage hardware and software
from a single Web-based console to address the complete IT lifecycle. For more information, see the
brochure, HP and Altiris Client Management Solutions (5981-4665EN), or visit the HP website at
www.hp.com/go/easydeploy.
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Video
;Windows XP, 2000 ;Support Software CD ;Driver Recovery CD ;Website
HP Compaq nc4010 PCs feature the ATI video chipsets. Software drivers enable all functionality of
the chipset. Driver support is complemented by a display utility that provides easy access to video
settings through the Windows Control Panel.
Audio
;Windows XP, 2000 ;Support Software CD ;Driver Recovery CD ;Website
Audio drivers on the nc4010 enable the ADI CODEC controller to run multimedia applications using
Microsoft DirectSound audio capability.
Security
;Windows XP, 2000 ;Support Software CD ;Driver Recovery CD ;Website
DriveLock
DriveLock is a security feature that offers advanced protection against unauthorized access to
valuable data on computer hard drives. Two passwords control access to the hard drives, which
provide customers with a means to unlock a protected drive if the day-to-day user password has been
lost. Hard drives protected with DriveLock remain protected even if removed from the notebook.
Features and settings are accessed through the F10 Setup Utility.
For more information about DriveLock, refer to the white paper, Drivelock Hard Drive Protection on HP
Notebooks, 5981-9417EN, July 2003.
Power-On password
;Windows XP, 2000 ;Support Software CD ;Driver Recovery CD ;Website
The power-on password helps prevent an unauthorized user from powering on the system. After a
power-on password is established, the user is required to type the password during the power-on
process.
Administrator password
;Windows XP, 2000 ;Support Software CD ;Driver Recovery CD ;Website
The administrator password, also known as the setup password, helps prevent unauthorized changes
to the system configuration. If the administrator password is not known, F10 Setup Utility is
inaccessible.
10

Advanced Configuration and Power Interface (ACPI)
;Windows XP, 2000 ;Support Software CD ;Driver Recovery CD  Website
Advanced Configuration and Power Interface (ACPI) represents a significant innovation in power and
configuration management, allowing operating systems and applications to manage power based on
activity and usage. HP Compaq nc4010 models use ACPI to provide power conservation features
under Windows XP and Windows 2000.
Quick Launch button support
;Windows XP. 2000 ;Support Software CD ;Driver Recovery CD ;Website
HP Compaq nc business notebooks include three Quick Launch buttons designed to provide one-touch
access to commonly used features including:
•QuickLock—Engages OS password protection.
•Wireless On/Off—-Enables or disables wireless connectivity (802.11 and Bluetooth).
•Presentation Ready—-Enables customers to quickly and easily launch presentations and
automatically adjust display and power settings.
Reference guides
;Windows XP. 2000
On the Documentation CD, there are three reference guides available for the nc4010 notebook PCs:
•Safety and Comfort Guide—Provides instructions for using components such as the keyboard and
mouse.
•Modem Command Reference Guide—Includes information about the AT command set and
S registers used for the integrated modem.
•Notebook Reference Guide—Includes information such as identifying connectors, inserting and
removing hardware and major hardware subsystems, performing upgrades, and troubleshooting.
11

Frequently asked questions
How can DVD movies be viewed on business notebook nc models?
Intervideo WinDVD is preloaded on new nc4010 notebook family products. A software-based DVD
decoder/player features an easy-to-use interface and allows customers to view DVD video releases.
The DVD player is installed from the Setup Software shortcut off of the Windows Start Menu. This
application is designed for use with Windows XP and Windows 2000.
Is the nc8000 preinstall image also compatible with other nc models?
Yes, the nc8000 preinstalled software image has been tested with nc4000, nc4010 and nc6000
notebook models.
If a new model is introduced, will previously released models in the family that are still being
manufactured be updated with the new preinstall image?
No, many customers have expressed a need for consistency. Therefore, HP will make reasonable
efforts to maintain a consistent software image on corporate notebook models during the life of these
models.
Has HP made changes to preinstall images recently?
Our license to ship Microsoft Java expired in the first quarter of 2004 requiring a change to shipping
models. This has been the only change to shipping software images on corporate notebook platforms
in the past 18 months. The preinstall image and ROM BIOS on the nc4000 have been updated to
the same versions that are being introduced on the nc4010.
Are images developed on the nc4000 compatible with the nc4010?
Images developed on the nc4000 will work on the nc4010 with some limitations. New features that
have been included in the nc4010 require additional software. Updates to Bluetooth software are
recommended, if this applies to the image.
How do I obtain updated software components?
The latest software updates are available from the HP website at http://www.hp.com. For customers
without Web access, the HP Software Support CD Kit is available.
Will the current image change significantly if new models are introduced?
Changes made to the preinstall images will be limited to modifications that support new hardware
features or will significantly improve overall performance.
How will I know what has changed?
Updated HP notebook family software white papers describe updates or differences in software
versions that are introduced with new products. HP Product Change Notification (PCN) is another
method of communication to inform customers of changes to shipping models. For more information,
go to http://www.compaq.com/pcn.
What is the difference between preloaded and preinstalled software?
Preinstalled software refers to drivers, hardware enabling utilities, and applications that are ready to
use as soon as your system has completed setup after initial power-on ("unbundling"). Preloaded
software refers to applications and utilities that provide additional non-critical features on applicable
models, such as management, DVD playback or CD-RW burning and must be installed prior to use.
Why is some software preloaded?
Select software is preloaded to provide flexibility for our customers. Some customers may choose
different applications and utilities than those provided by HP.
12

How do I install preloaded software?
HP has made installation of preloaded software easy by including an application installer utility.
Simply launch the Setup Software utility, select the desired applications, and follow the easy-to-use
menus.
For more information
To learn more about preinstalled software with OS support, contact your local HP sales representative
or visit our website at http://www.hp.com.
© 2004 Hewlett-Packard Development Company, L.P. The information
contained herein is subject to change without notice. The only warranties for
HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed
as constituting an additional warranty. HP shall not be liable for technical or
editorial errors or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of
Microsoft Corporation
Intel is a registered trademark of Intel Corporation or its subsidiaries in the
United States and other countries.
Printed in the U.S.A.
5982-5384EN, 03/2004
13