HP A9891A User manual

HP A9891A Smart Array 6404 Controller
Installation Guide
HP-UX, Open VMS
Manufacturing Part Number: A9891-96010
February 2007
United States
© Copyright 2007 Hewlett-Packard Development Company L.P..

2
Legal Notices
The information in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this manual, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be held
liable for errors contained herein or direct, indirect, special, incidental or consequential damages in
connection with the furnishing, performance, or use of this material.
Warranty
A copy of the specific warranty terms applicable to your Hewlett-Packard product and replacement parts can
be obtained from your local Sales and Service Office.
U.S. Government License
Proprietary computer software. Valid license from HP required for possession, use or copying. Consistent with
FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical
Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
Copyright Notice
Copyright
© 2007 Hewlett-Packard Development Company L.P. All rights reserved. Reproduction,
adaptation, or translation of this document without prior written permission is prohibited, except as allowed
under the copyright laws.
Trademark Notices
UNIX
® is a registered trademark in the United States and other countries, licensed exclusively through The
Open Group
Localized Documentation
This Installation Guide has been translated to:
http://www.docs.hp.com/ja/index.html

Contents
3
1. Smart Array 6404 Controller HP-UX Installation
Smart Array 6404 Controller Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Smart Array 6404 HP-UX Installation Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Preparing for the Smart Array 6404 Controller Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing Smart Array 6404 Controller Hardware (Offline). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing Smart Array 6404 Controller Hardware (Online). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Smart Array 6404 HP-UX Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Locating Software for the Smart Array 6404 Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing Software for Smart Array 6404 Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Install the Software After HP-UX Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Verifying the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting up a Smart Array 6404 Controller As a Boot Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Array Configuration Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Offline Configuration of HP-UX 11i v1 Using Ignite-UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using ORCA (IA Platforms Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2. Smart Array 6404 Controller OpenVMS Installation
Smart Array 6402 Controller Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Smart Array 6404 OpenVMS Installation Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Smart Array 6404 OpenVMS Quick Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Install Smart Array 6404 Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Smart Array 6404 OpenVMS Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Installing the Smart Array Controller to a System Running OpenVMS . . . . . . . . . . . . . . . . . . . . . . 22
Installing the Smart Array Controller as a Boot Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using ORCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
ORCA Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Configuring Your Logical Boot Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Issues and Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Issues and Restrictions Awareness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
A. Declaration of Conformance

Contents
4

Chapter 1 5
1Smart Array 6404 Controller HP-UX
Installation

Smart Array 6404 Controller HP-UX Installation
Smart Array 6404 Controller Components
Chapter 1
6
Smart Array 6404 Controller Components
Figure 1-1 Smart Array 6404 Controller
NOTE Do not use both the internal and external connectors on one port simultaneously. The card will
not function if both connectors on one port are used.
Table 1-1 Controller Components
Item
ID Description
1 Internal SCSI connector, port A1*
2 Internal SCSI connector, port A2*
3 External SCSI connector, port A1*
4 External SCSI connector, port A2*
5 Controller battery
6 Battery-backed cache module
7 Connector for expansion board

Smart Array 6404 Controller HP-UX Installation
Smart Array 6404 HP-UX Installation Prerequisites
Chapter 1 7
Smart Array 6404 HP-UX Installation Prerequisites
Before installing the Smart Array 6404 controller, ensure that the following hardware and software
prerequisites are met:
•ChecktheRAID-01 (ciss) HP Smart Array Controller Driver Release Notes for your HP-UX version for
known problems or other information needed for installation. These documents are available in the
“Smart Array (RAID)” section of http://docs.hp.com/en/netcom.html.
• Confirm that the Smart Array 6404 controller and software are supported on the HP server with the
version of HP-UX that you are using; see the HP Smart Array RAID Controllers Support Matrix located in
the “Smart Array (RAID)” section of http://docs.hp.com/en/netcom.html for more information.
• Check the HP server’s documentation to determine if additional tools are required for component
installation at http://docs.hp.com.
• Check the HP server’s documentation for specific instructions on controller installation.
• Check your system hardware documentation to determine if OL* or OLAR are supported.
— For detailed instructions and information on using the OL* feature, see Interface Card OL* Support
Guide for 11i v2 or later.
— For detailed instructions and information on using the OLAR feature, see Configuring HP-UX for
Peripherals for 11i v1.
— For detailed information about slots in entry-level Integrity servers, see the I/O Slot Matrix - Entry
Level Integrity Servers in the System Administration section of http://docs.hp.com/en/hw.html.
— You can view, download, or print all documentation from http://docs.hp.com.
• Confirm that you have the Smart Array 6404 controller software bundle (RAID-01). This bundle is
included on CD or available on the web at http://www.software.hp.com.
• Confirm that HP-UX super-user privileges are available; they are necessary to complete the installation.
• Confirm that the /usr/bin, /usr/sbin, and /sbin directories are in your PATH by logging in as root and
using the echo $PATH command.
• Take note of the configuration of the system before adding/removing components.
For more information about the required operating system versions, see the RAID-01 (ciss) HP Smart Array
Controller Driver Release Notes.

Smart Array 6404 Controller HP-UX Installation
Preparing for the Smart Array 6404 Controller Installation
Chapter 1
8
Preparing for the Smart Array 6404 Controller Installation
WARNING Before installing a Smart Array 6404 Controller in a server, backup all data. This
step is mandatory if the disks were not previously configured on a Smart Array
Controller, because the data format will not be recognized and the existing data will
not be preserved.
CAUTION In systems using external data storage, be sure that the server is the first unit powered down
and the last unit to be powered back up. Doing this ensures that the system will not
erroneously mark the disk drives as FAILED.
WARNING To reduce the risk of personal injury or damage to the equipment, consult the safety
information and user documentation provided with your server before attempting
installation.
Many computers are capable of producing energy levels that are considered
hazardous. These computers are intended to be serviced by qualified personnel
trained to deal with those hazards. Do not remove enclosures or attempt to bypass
any interlocks that may be provided for the purpose of removing these hazardous
conditions.
CAUTION Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly
grounded before continuing the installation procedure.
The Smart Array Controllers contain electronic components that can easily be damaged by
small amounts of static electricity. To avoid damage, follow these guidelines:
• Store the controller in its antistatic plastic bag until you are ready to install it
• Work in a static-free area, if possible
• Handle the controller only by the edges. Do not touch electronic components or electrical
traces
• If you must lay the controller down, place it on a non-conductive mat or surface
Before beginning installation, and without removing the Smart Array Controller from its
antistatic bag, inspect the controller for any signs of obvious damage, such as chipped or loose
components. Contact HP if the controller is damaged.

Smart Array 6404 Controller HP-UX Installation
Installing Smart Array 6404 Controller Hardware (Offline)
Chapter 1 9
Installing Smart Array 6404 Controller Hardware (Offline)
Step 1. Power off the system.
• If the system is running, shut it down.
• Wait for the system to shut down completely, and then power off the system.
• Power off any peripheral devices that are attached to the server.
• Unplug the AC power cord(s) from the outlet, and then from the server and peripheral devices.
Step 2. Access the system controller bay.
• Open the system to gain access to the PCI backplane.
Step 3. Install the controller.
• Insert the controller into the fastest-performance PCI slot available. For detailed information
about slots in entry-level Integrity servers, see the I/O Slot Matrix - Entry Level Integrity
Servers in the System Administration section of http://docs.hp.com/en/hw.html.
• Slide the controller edge-connector into the PCI slot until it is fully seated.
• Secure the controller.
Step 4. Reassemble the system.
Step 5. Power on the system.
• Power on any peripheral devices that are attached to the server.
• Power on the system.
Installing Smart Array 6404 Controller Hardware (Online)
If your system has one or more slots that support OL* or OLAR — and you want to use OL* or OLAR to
install the controller in one of those slots — follow these steps:
Step 1. Confirm that the latest version of the ciss driver (Smart Array Controller software) is installed on
your system. See the “Verifying the Installation” section in the HP Smart Array 6400 Series
Controller Support Guide.
Step 2. Install the Smart Array Controller in your HP-UX system according to the procedure described in
the latest edition of the Interface Card OL* Support Guide for 11i v2 or later, or Configuring
HP-UX for Peripherals for 11i v1. These documents can be viewed or downloaded at
http://docs.hp.com, or a hard copy can be ordered from HP.
TIP To improve performance, install the Smart Array Controller in a PCI-X 133 MHz slot or
available PCI 4X slot.
NOTE See the HP Smart Array Controller Support Matrix, located in the “Smart Array (RAID)”
section of http://docs.hp.com/en/netcom.html, to find out if your server supports OL* or OLAR.

Smart Array 6404 Controller HP-UX Installation
Smart Array 6404 HP-UX Software Installation
Chapter 1
10
Smart Array 6404 HP-UX Software Installation
Locating Software for the Smart Array 6404 Controller
The driver, utilities and manpages for the Smart Array 6404 controller are located at the HP Software Depot.
• Go to http://www.software.hp.com
• Search for “A9891A”.
• Click Receive for Free.
• Select the HP-UX version that your system is running, and fill-out the customer information form. Then
click Next.
• In the “Documents” column next to the “Download Software” column, click on “Download/Installation
Instructions” for additional information.
• Click on the depot that corresponds with the OS you are running to download the driver, utilities and
manpages for the Smart Array Controllers.
NOTE HP recommends that you install the latest version of the Smart Array 6400 Series Controller
firmware. For current firmware recommendations, see the HP Smart Array RAID Controllers
Support Matrix. For instructions on how to obtain and install adapter firmware, see the HP
Smart Array 6400 Series Support Guide. These documents are available in the “Smart Array
(RAID)” section of http://docs.hp.com/en/netcom.html.
Installing Software for Smart Array 6404 Controller
The driver, utilities and manpages for the Smart Array 6404 Controller are contained in the RAID-01 bundle
located in the downloaded depot. They can be installed using the Software Distributor (SD). The SD is a tool
for installing software on HP-UX host systems; it can also be used to remove software from HP-UX host
systems.
The instructions for using the SD to install or remove the driver, utilities and manpages for the Smart Array
6404 Controller can be downloaded at http://software.hp.com.
The RAID-01 bundle is composed of several files that will be copied to the appropriate directories on the host
system. User space utilities can be viewed in the /opt/raidsa/bin directory.
Install the Software After HP-UX Installation
Here are the steps to load the Smart Array 6404 software, using the HP-UX swinstall program.
Step 1. Log on to the system as root.
Step 2. Insert the software media into the appropriate drive. If the software is being loaded from a
CD-ROM, go to step 3; otherwise, go to step 4. The software can also be located at
http://www.software.hp.com.

Smart Array 6404 Controller HP-UX Installation
Smart Array 6404 HP-UX Software Installation
Chapter 1 11
Step 3. Mount the CD-ROM drive by using the System Administration Manager (SAM).
• Run SAM using the following command:
$ sam
NOTE System Administration Manager (SAM) is deprecated in HP-UX 11i v3, and
replaced by System Management Homepage (SMH). When you start SAM, the
SMH command is automatically called. For more information, see the smh(1M)
man page.
• Select Disk and File System
• Select Disk Devices
• Select the CD-ROM drive that contains your software media
• Select Mount from the Actions Menu
• Specify the mount directory and deselect the At Every System Boot option
Step 4. Run the swinstall program using the following command:
$ /usr/sbin/swinstall
This opens the Software Selection window.
Step 5. Change the Source Depot Type and Source Host Name, if necessary, and enter the software location
in the Source Depot Path field. If installing from CD-ROM, the software location is the mount
directory. Select the OK button to return to the Software Selection window.
Step 6. The Software Selection window now contains a list of available software to install.
Step 7. Highlight the Smart Array 6404 software, for example:
RAID-01 B.11.23.02 RAID SA; Supptd HW=A7143A/A9890A/A9891A
Choose Mark for Install from the Actions menu; this chooses the highlighted software.
Step 8. From the Actions menu, select the Install... menu. This begins product installation and opens the
Install Analysis window.
Step 9. Click OK in the Install Analysis window when the Status field displays a Ready message.
Step 10. Click YES in the Confirmation window to start software installation.
When the processing is finished, the Status field displays a Ready message. Select Done. The
Note window opens.
Step 11. Click OK in the Note window to reboot. The user interface disappears and the system reboots.
When the system comes back up, log on to the system as root and view the
/var/adm/sw/swagent.log and /var/adm/sw/swinstall.log files to view error or warning
messages that may have occurred during the installation.
Step 12. Verify that all installed Smart Array 6404 controllers have a software state of CLAIMED, by running
the ioscan -fnC ext_bus |grep ciss command.

Smart Array 6404 Controller HP-UX Installation
Verifying the Installation
Chapter 1
12
Verifying the Installation
After the system reboots, verify that the installation was successful by following these steps:
Step 1. Issue the swlist command:
swlist
If the Smart Array Controller is installed correctly, the generated output will look similar to the
following:
When running HP-UX 11i v1 the generated output will look like this:
RAID-01 B.11.11.03 RAID SA; Supptd HW=A7143A/A9890A/A9891A
When running HP-UX 11i v2 the generated output will look like this:
RAID-01 B.11.23.02 RAID SA; Supptd HW=A7143A/A9890A/A9891A
When running HP-UX 11i v3 the generated output will look like this:
RAID-01 B.11.31.01 RAID SA; Supptd HW=A7143A/A9890A/A9891A
Step 2. Issue the ioscan -kfnd ciss command:
ioscan -kfnd ciss
If the Smart Array Controller software is installed correctly, the generated output will look similar
to this:
# ioscan -kfnd ciss
Class I H/W Path Driver S/W State H/W Type Description
========================================================================
ext_bus 4 0/3/1/0/4/0 ciss CLAIMED INTERFACE PCI-X SmartArray 6404 RAID Controller
/dev/ciss4
ext_bus 7 0/3/1/0/5/0 ciss CLAIMED INTERFACE PCI-X SmartArray 6404 RAID Controller
/dev/ciss7
ext_bus 6 0/5/1/0/4/0 ciss CLAIMED INTERFACE PCI-X SmartArray 6402 RAID Controller
/dev/ciss6
If the software is not installed correctly, re-install it using swinstall.

Smart Array 6404 Controller HP-UX Installation
Setting up a Smart Array 6404 Controller As a Boot Device
Chapter 1 13
Setting up a Smart Array 6404 Controller As a Boot Device
The Smart Array 6404 Controller can be set up as a boot device.
NOTE For PA-RISC systems, use Ignite/UX and saconfig to create the logical drives. For Integrity
systems, use the Option ROM Configuration for Arrays (ORCA) to create the logical drives.
Array Configuration Limitations
For the most efficient use of drive space, do not mix drives of different capacities within the same array. The
configuration utility treats all physical drives in an array as if they have the same capacity as the smallest
drive in the array. The excess capacity of any larger drives is wasted because it is unavailable for data
storage.
The probability that an array will experience a drive failure increases with the number of physical drives in
the array. If you configure a logical drive with RAID 5, keep the probability of failure low by using no more
than 14 physical drives in the array.
Offline Configuration of HP-UX 11i v1 Using Ignite-UX
To set up a Smart Array 6404 Controller as a boot device, you must install HP-UX 11i v1 on one of the
controller’s logical drives. For PA systems follow this procedure:
Step 1. Start Ignite-UX from the HP-UX 11i v1 Core OS Install and Recovery Media. The Ignite-UX
“Welcome” screen displays:
Welcome to Ignite-UX!
Use the <tab> key to navigate between fields, and the arrow keys
within fields. Use the <return/enter> key to select an item.
Use the <return/enter> or <space-bar> to pop-up a choices list. If the
menus are not clear, select the "Help" item for more information.
Hardware Summary: System Model: 9000/800/A500-5X
+---------------------+----------------+-------------------+ [ Scan Again ]
| Disks: 3 (204.6GB) | Floppies: 0 | LAN cards: 1 |
| CD/DVDs: 0 | Tapes: 0 | Memory: 4096Mb |
| Graphics Ports: 0 | IO Buses: 7 | CPUs: 1 | [ H/W Details ]
+---------------------+----------------+-------------------+
[ Install HP-UX ]
[ Run a Recovery Shell ]
[ Advanced Options ]
[ Reboot ] [ Help ]
Step 2. Select “Run a Recovery Shell”. The “Recovery Shell” screen displays:
NOTE: Creating the second RAM disc and mounting on /dev ...
* Generating device file for the second ramdisc...
* Loading mkfs to make a file system...
version 4 layout
15625 sectors, 15625 blocks of size 1024, log size 1024 blocks

Smart Array 6404 Controller HP-UX Installation
Setting up a Smart Array 6404 Controller As a Boot Device
Chapter 1
14
unlimited inodes, largefiles not supported
15625 data blocks, 14529 free data blocks
1 allocation units of 32768 blocks, 32768 data blocks
last allocation unit has 15625 data blocks
* Loading mount to mount/dev/ram1 file system...
* Mounting /dev/ram1 file system succeeded!
* Copying /dev.old files back to /dev succeeds!
* Loading insf to create disk device files...
* Creating disk device files...
* Loading in a shell...
NOTE: Pushing a shell, you will have to use "reboot" to reboot the system when done. Use the
"loadfile" command to bring in more commands as you need them.
#
Step 3. At the recovery shell prompt, enter:
loadfile -l INSTCMDS/opt/raidsa/bin/ciss_insf
# loadfile -l INSTCMDS /opt/raidsa/bin/ciss_insf
#
Step 4. At the next prompt, enter:
/opt/raidsa/bin/ciss_insf
and verify that the device file for the Smart Array 6404 Controller has been created.
# /opt/raidsa/bin/ciss_insf
Installing special file for Smart Array 6404
/dev/ciss3 installed
#
Step 5. At the prompt enter:
loadfile -l INSTCMDS /opt/raidsa/bin/saconfig
# loadfile -l INSTCMDS /opt/raidsa/bin/saconfig
#
Step 6. Configure the array(s) and logical drive(s) following the instructions for the saconfig configuration
utility. The entire path /opt/raidsa/bin/saconfig /dev/cissX needs to be entered for saconfig
to run.
Step 7. Once the logical drive(s) and array(s) have been configured, exit the recovery shell by entering
reboot at the prompt. The system will reboot and you will be returned to the Boot Console Handler
(BCH) prompt.
Step 8. At the BCH prompt, start Ignite-UX from the HP-UX 11i v1 Core OS Install and Recovery Media.
The Ignite-UX “Welcome” screen displays (see Step 1).
Step 9. Select “Install HP-UX”.

Smart Array 6404 Controller HP-UX Installation
Setting up a Smart Array 6404 Controller As a Boot Device
Chapter 1 15
Step 10. Select the kind of installation (Guided or Advanced) you want to do.
The installation starts, and the Ignite-UX graphical interface (GUI) appears.
Step 11. Under the “Basic” tab, select the configuration to use according to the HP-UX system you are using.
Step 12. Still under the “Basic” tab, for the root disk for the installation, select the Smart Array 6404 logical
drive you want to install the HP-UX operating system on.
Step 13. Continue with (and finish) the installation as usual.
Step 14. Once the installation has completed, you can boot from that Smart Array 6404 logical drive.
Using ORCA (IA Platforms Only)
This section describes how to use ORCA, a simple ROM-based configuration utility that runs on all Integrity
Servers. For IA or Integrity systems follow this procedure:
Configuring Your Logical Boot Drive
When using an HP Smart Array controller as your boot controller, use the Option Rom Configuration for
Arrays (ORCA) utility to configure your logical boot drive. The ORCA utility can only be accessed when the
system is booting.
Step 1. Press the F8 key when the prompt appears on the screen during boot to start ORCA and configure
your logical boot drive.
Step 2. Select the Create Logical Drive
Step 3. Use the Arrow keys, Spacebar, and Tab key to navigate around the screen and set up the logical
drive, including an online spare drive if one is required.
NOTE You cannot use ORCA to configure one spare drive to be shared among several
arrays.
Step 4. Press the Enter key to accept the settings
Step 5. Press the F8 key to confirm the settings and save the new configuration. After several seconds, the
Configuration Saved screen is displayed.
NOTE Pressing F8 at the ORCA prompt may not start ORCA on all terminals. If ORCA does not start
when F8 is pressed, reboot and use esc 8 at ORCA prompt to start ORCA.

Smart Array 6404 Controller HP-UX Installation
Setting up a Smart Array 6404 Controller As a Boot Device
Chapter 1
16

Chapter 2 17
2Smart Array 6404 Controller OpenVMS
Installation

Smart Array 6404 Controller OpenVMS Installation
Smart Array 6402 Controller Components
Chapter 2
18
Smart Array 6402 Controller Components
Figure 2-1 Smart Array 6402 Controller
NOTE Do not use both the internal and external connectors on one port simultaneously. The card will
not function if both connectors on one port are used.
Table 2-1 Controller Components
Item
ID Description
1 Internal SCSI connector, port A1*
2 Internal SCSI connector, port A2*
3 External SCSI connector, port A1*
4 External SCSI connector, port A2*
5 Controller battery
6 Battery-backed cache module
7 Connector for expansion board

Smart Array 6404 Controller OpenVMS Installation
Smart Array 6404 OpenVMS Installation Prerequisites
Chapter 2 19
Smart Array 6404 OpenVMS Installation Prerequisites
Before installing the Smart Array 6404 controller, ensure that you have the following software and firmware:
• OpenVMS Version V8.2-1 (or later) for Integrity servers.
• TCP/IP Version 5.5 or later.
• Smart Array firmware Version 2.58 or later. Refer to the http://www.hp.com website to download Version
2.58 firmware. From the HP website, choose Software and Driver Downloads. Once on this page, enter
the product number of your smart array controller, and choose Download Driver and Software (firmware).
• HP Insight Management Agents for OpenVMS V3.3 or later and any prerequisite software. Software
documentation and downloads can be obtained from the following website:
http://h71000.www7.hp.com/openvms/products/mgmt_agents/.
• HP Array Configuration Utility (ACU-XE) for Integrity Servers Version 6.4 or later and any prerequisite
documentation. Software documentation and downloads can be obtained from the following website:
http://h71000.www7.hp.com/openvms/products/mgmt_agents/.
Also make sure that you review the following documentation:
• Check the Smart Array 6404 Release Notes available at http://docs.hp.com in the IO Cards and
Networking Software section for known problems or other information needed for installation.
• Confirm that the Smart Array 6404 controller and software are supported on the HP Integrity server and
I/O slot chosen. Refer to the Smart Array 6404 Controller Support Matrix located http://docs.hp.com in
the IO Cards and Networking Software section for more information.

Smart Array 6404 Controller OpenVMS Installation
Smart Array 6404 OpenVMS Quick Installation
Chapter 2
20
Smart Array 6404 OpenVMS Quick Installation
Before installing a Smart Array 6404 Controller in a server, backup all data. This step is mandatory if the
disks were not previously configured on a Smart Array Controller, because the data format will not be
recognized and the existing data will not be preserved.
Install Smart Array 6404 Controllers
WARNING To reduce the risk of personal injury or damage to the equipment, consult the safety
information and user documentation provided with your server before attempting
installation.
Many computers are capable of producing energy levels that are considered
hazardous. These computers are intended to be serviced by qualified personnel
trained to deal with those hazards. Do not remove enclosures or attempt to bypass
any interlocks that may be provided for the purpose of removing these hazardous
conditions.
CAUTION Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly
grounded before continuing the installation procedure.
The Smart Array Controllers contain electronic components that can easily be damaged by
small amounts of static electricity. To avoid damage, follow these guidelines:
• Store the controller in its antistatic plastic bag until you are ready to install it
• Work in a static-free area, if possible
• Handle the controller only by the edges. Do not touch electronic components or electrical
traces
• If you must lay the controller down, place it on a non-conductive mat or surface
Before beginning installation, and without removing the Smart Array Controller from its
antistatic bag, inspect the controller for any signs of obvious damage, such as chipped or loose
components. Contact HP if the controller is damaged.
Installing the Controller for External Storage
The controller comes pre-configured. You do not have to set any jumpers or connectors.
CAUTION In systems using external data storage, be sure that the server is the first unit powered down
and the last unit to be powered back up. Doing this ensures that the system will not
erroneously mark the disk drives as “failed”.
NOTE Do not connect a SCSI cable to an external SCSI port without either disabling the card using
OLAR or powering down the system. Adding the SCSI cable by hot-plugging it can cause bus
errors, or possibly the controller to lock up, and in rare cases, electrical damage.