Using HP StorageWorks
Library and Tape Tools
HP StorageWorks Library and Tape Tools (L&TT) is
a robust diagnostic tool for tape mechanisms, tape
automation, magneto-optical and UDO products.
L&TT provides functionality for firmware downloads,
verification of device operation, maintenance
procedures, failure analysis, corrective service
actions and some utility functions.
Seamless integration is provided with HP’s
hardware support organization by generating and
emailing support tickets. The support ticket delivers
a snapshot, or an in-depth view, of the storage
system.
L&TT is a free download from the web and
deploys in less than five minutes. It is ideal for
customers who want ensured product reliability,
self-diagnostics and faster resolution of device
issues.
For more information, visit
http://www.hp.com/support/tapetools.
Getting Help
•HP product information:
http://www.hp.com/go/udo
•HP technical support and phone numbers:
http://www.hp.com/support
•HP StorageWorks Library and Tape Tools
(L&TT) diagnostic software:
http://www.hp.com/support/tapetools
Using UDO Media
HP UDO media meets HIPPA and federal
archival regulations and offers customers both
WORM and ReWritable formats. By using
HP UDO media in your HP StorageWorks
UDO jukeboxes and drives, you safeguard
your investment by preserving the integrity of
your data. HP develops, designs, qualifies and
exhaustively tests both hardware and media
together to ensure the highest level of media
quality and reliability.
To order HP UDO media, contact your local
area HP Authorized Reseller or buy online from
http://www.hp.com/go/storagemedia.
For HP UDO 30GB Write Once media, order
part number Q2030A. For HP UDO 30GB
ReWritable media, order part number Q2031A.