HP 5850 - Deskjet Color Inkjet Printer User manual

Service Reference Guide
HP Compaq dc5850 Business PC

© Copyright 2008 Hewlett-Packard
Development Company, L.P. The
information contained herein is subject to
change without notice.
Microsoft and Windows are trademarks of
Microsoft Corporation in the U.S. and other
countries.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
This document contains proprietary
information that is protected by copyright. No
part of this document may be photocopied,
reproduced, or translated to another
language without the prior written consent of
Hewlett-Packard Company.
Service Reference Guide
Business PCs
First Edition (March 2008)
Document Part Number: 481405-001

About This Book
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage
to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii

iv About This Book

Table of contents
1 Installing and Customizing the Software
Installing the Operating System ........................................................................................................... 1
Installing or Upgrading Device Drivers ................................................................................................. 1
HP Backup and Recovery Manager ..................................................................................................... 2
2 Computer Setup (F10) Utility
Computer Setup (F10) Utilities ............................................................................................................. 3
Using Computer Setup (F10) Utilities .................................................................................. 4
Computer Setup—File ......................................................................................................... 5
Computer Setup—Storage .................................................................................................. 6
Computer Setup—Security .................................................................................................. 9
Computer Setup—Power ................................................................................................... 12
Computer Setup—Advanced ............................................................................................. 13
Recovering the Configuration Settings ............................................................................................... 15
3 HP Insight Diagnostics
HP Insight Diagnostics ....................................................................................................................... 16
Accessing HP Insight Diagnostics ..................................................................................... 16
Survey Tab ........................................................................................................................ 17
Test Tab ............................................................................................................................. 18
Status Tab ......................................................................................................................... 18
Log Tab .............................................................................................................................. 19
Help Tab ............................................................................................................................ 19
Saving and Printing Information in HP Insight Diagnostics ................................................ 20
Downloading the Latest Version of HP Insight Diagnostics ............................................... 20
Protecting the Software ...................................................................................................................... 20
HP Backup and Recovery Manager ................................................................................................... 21
4 Desktop Management
Initial Configuration and Deployment ................................................................................................. 22
HP Software Agent ............................................................................................................ 23
Altiris Deployment Solution Agent ..................................................................................... 23
Remote System Installation ................................................................................................................ 24
Software Updating and Management ................................................................................................. 24
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HP Client Management Interface ....................................................................................... 24
HP SoftPaq Download Manager ........................................................................................ 25
HP System Software Manager .......................................................................................... 25
HP ProtectTools Security Manager ................................................................................... 26
HP Client Configuration Manager ...................................................................................... 26
HP Configuration Management Solution ........................................................................... 27
HP Client Manager for Altiris ............................................................................................. 27
Altiris Client Management Suite ......................................................................................... 28
HP Client Catalog for SMS ................................................................................................ 28
HP Backup and Recovery Manager .................................................................................. 28
Intel vPro-branded PCs with Active Management Technology .......................................... 29
Verdiem Surveyor .............................................................................................................. 31
HP Proactive Change Notification ..................................................................................... 31
Subscriber’s Choice ........................................................................................................... 31
Retired Solutions ............................................................................................................... 31
ROM Flash ......................................................................................................................................... 32
Remote ROM Flash ........................................................................................................... 32
HPQFlash .......................................................................................................................... 32
Boot Block Emergency Recovery Mode ............................................................................................. 33
Replicating the Setup ......................................................................................................................... 34
Copying to Single Computer .............................................................................................. 34
Copying to Multiple Computers .......................................................................................... 34
Creating a Bootable Device ............................................................................................... 35
Supported USB Flash Media Device ................................................................. 35
Unsupported USB Flash Media Device ............................................................. 37
Dual-State Power Button .................................................................................................................... 38
HP Web Site Support ......................................................................................................................... 38
Industry Standards ............................................................................................................................. 39
Asset Tracking and Security ............................................................................................................... 39
Password Security ............................................................................................................. 41
Establishing a Setup Password Using Computer Setup ................................... 41
Establishing a Power-On Password Using Computer Setup ............................ 42
Entering a Power-On Password ........................................................................ 42
Entering a Setup Password ............................................................................... 42
Changing a Power-On or Setup Password ....................................................... 43
Deleting a Power-On or Setup Password ......................................................... 43
National Keyboard Delimiter Characters ........................................................... 44
Clearing Passwords .......................................................................................... 44
DriveLock ........................................................................................................................... 44
Using DriveLock ................................................................................................ 44
DriveLock Applications ...................................................................................... 45
Smart Cover Sensor .......................................................................................................... 45
Setting the Smart Cover Sensor Protection Level ............................................. 46
Smart Cover Lock .............................................................................................................. 46
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Locking the Smart Cover Lock .......................................................................... 46
Unlocking the Smart Cover Lock ....................................................................... 47
Using the Smart Cover FailSafe Key ................................................................ 47
Cable Lock Provision ......................................................................................................... 47
Fingerprint Identification Technology ................................................................................. 47
Fault Notification and Recovery ......................................................................................... 48
Drive Protection System .................................................................................................... 48
Surge-Tolerant Power Supply ............................................................................................ 48
Thermal Sensor ................................................................................................................. 48
5 Serial and Parallel ATA Drive Guidelines and Features
SATA Hard Drives .............................................................................................................................. 49
SATA Hard Drive Cables .................................................................................................................... 50
SATA Data Cable .............................................................................................................. 50
SATA Power Cable ............................................................................................................ 50
PATA Device Information ................................................................................................................... 51
ATA SMART Drives ............................................................................................................................ 51
Hard Drive Capacities ........................................................................................................................ 51
6 Identifying the Chassis, Routine Care, and Disassembly Preparation
Chassis Designations ......................................................................................................................... 52
Small Form Factor (SFF) ................................................................................................... 52
Microtower (MT) ................................................................................................................. 53
Electrostatic Discharge Information .................................................................................................... 53
Generating Static ............................................................................................................... 53
Preventing Electrostatic Damage to Equipment ................................................................ 54
Personal Grounding Methods and Equipment ................................................................... 54
Grounding the Work Area .................................................................................................. 54
Recommended Materials and Equipment .......................................................................... 55
Operating Guidelines .......................................................................................................................... 55
Routine Care ...................................................................................................................................... 56
General Cleaning Safety Precautions ................................................................................ 56
Cleaning the Computer Case ............................................................................................ 56
Cleaning the Keyboard ...................................................................................................... 56
Cleaning the Monitor .......................................................................................................... 57
Cleaning the Mouse ........................................................................................................... 57
Service Considerations ...................................................................................................................... 57
Power Supply Fan ............................................................................................................. 57
Tools and Software Requirements .................................................................................... 58
Screws ............................................................................................................................... 58
Cables and Connectors ..................................................................................................... 58
Hard Drives ........................................................................................................................ 58
Lithium Coin Cell Battery ................................................................................................... 59
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7 Removal and Replacement Procedures Microtower (MT) Chassis
Serial Number Location ...................................................................................................................... 60
Preparation for Disassembly .............................................................................................................. 61
External Security Devices .................................................................................................................. 62
Cable Lock ......................................................................................................................... 62
Padlock .............................................................................................................................. 62
HP Business PC Security Lock .......................................................................................... 63
Front Bezel Security .......................................................................................................... 65
Computer Access Panel ..................................................................................................................... 66
Front Bezel ......................................................................................................................................... 67
Cable Management ............................................................................................................................ 68
Memory .............................................................................................................................................. 69
Expansion Cards ................................................................................................................................ 72
Drives ................................................................................................................................................. 76
System Board Drive Connections ...................................................................................... 78
Drive Positions ................................................................................................................... 79
Removing an External 5.25-inch or 3.5-inch Drive ............................................................ 80
Installing an External 5.25-inch or 3.5-inch Drive .............................................................. 82
Removing an Internal 3.5-inch Hard Drive ......................................................................... 85
Installing an Internal 3.5-inch Hard Drive ........................................................................... 86
Removing and Replacing a Removable 3.5-inch SATA Hard Drive .................................. 88
ReadyBoost Card ............................................................................................................................... 92
Processor Baffle ................................................................................................................................. 93
Fan/Air Baffle ...................................................................................................................................... 94
Front USB Panel ................................................................................................................................ 95
Power Switch/LED Assembly ............................................................................................................. 96
Heatsink ............................................................................................................................................. 97
Processor ........................................................................................................................................... 98
Speaker .............................................................................................................................................. 99
Rear Chassis Fan ............................................................................................................................. 100
Optional Serial Port .......................................................................................................................... 101
Power Supply ................................................................................................................................... 102
System Board ................................................................................................................................... 104
Battery .............................................................................................................................................. 105
Type 1 Battery Holder ...................................................................................................... 106
Type 2 Battery Holder ...................................................................................................... 106
Type 3 Battery Holder ...................................................................................................... 107
8 Removal and Replacement Procedures Small Form Factor (SFF) Chassis
Preparation for Disassembly ............................................................................................................ 108
External Security Devices ................................................................................................................ 109
Installing a Security Lock ................................................................................................. 109
Cable Lock ...................................................................................................... 109
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Padlock ........................................................................................................... 110
HP Business PC Security Lock ....................................................................... 111
Front Bezel Security ........................................................................................ 113
Computer Access Panel ................................................................................................................... 114
Front Bezel ....................................................................................................................................... 115
Bezel Blanks ..................................................................................................................................... 116
Using the Small Form Factor Computer in a Tower Orientation ...................................................... 117
Installing Additional Memory ............................................................................................................ 119
DIMMs ............................................................................................................................. 119
DDR2-SDRAM DIMMs .................................................................................................... 119
Populating DIMM Sockets ............................................................................................... 120
Installing DIMMs .............................................................................................................. 121
Expansion Cards .............................................................................................................................. 123
Cable Management .......................................................................................................................... 127
Cable Connections ........................................................................................................................... 128
Drives ............................................................................................................................................... 129
Drive Positions ................................................................................................................. 129
Installing and Removing Drives ....................................................................................... 130
System Board Drive Connections ................................................................... 132
Removing an Optical Drive ............................................................................. 133
Installing an Optical Drive into the 5.25-inch Drive Bay .................................. 134
Removing an External 3.5-inch Drive .............................................................. 137
Installing a Drive into the 3.5-inch External Drive Bay .................................... 139
Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive ..... 141
Removing and Replacing a Removable 3.5-inch SATA Hard Drive ............... 145
Cable Routing ................................................................................................................................... 149
ReadyBoost Card ............................................................................................................................. 150
Inner Baffle ....................................................................................................................................... 151
Fan/Outer Baffle ............................................................................................................................... 152
Power Switch Assembly ................................................................................................................... 153
Front I/O Device ............................................................................................................................... 154
Heatsink ........................................................................................................................................... 155
Processor ......................................................................................................................................... 156
Speaker ............................................................................................................................................ 157
Power Supply ................................................................................................................................... 158
System Board ................................................................................................................................... 159
Battery .............................................................................................................................................. 160
Type 1 Battery Holder ...................................................................................................... 161
Type 2 Battery Holder ...................................................................................................... 161
Type 3 Battery Holder ...................................................................................................... 162
Appendix A Connector Pin Assignments
Keyboard .......................................................................................................................................... 163
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Mouse ............................................................................................................................................... 163
Ethernet RJ-45 ................................................................................................................................. 163
Serial Interface, Powered and Non-Powered ................................................................................... 164
USB .................................................................................................................................................. 164
Microphone ....................................................................................................................................... 164
Headphone ....................................................................................................................................... 165
Line-in Audio .................................................................................................................................... 165
Line-out Audio .................................................................................................................................. 165
External Infrared Transceiver ........................................................................................................... 165
Monitor ............................................................................................................................................. 166
ATA/ATAPI (IDE) Standard Drive Cable .......................................................................................... 167
24-Pin Power (CMT and MT models) ............................................................................................... 167
24-Pin MicroFit Power (USDT, SFF, and ST models) ...................................................................... 168
4-Pin Power (for CPU) (MT and CMT models) ................................................................................. 168
6-Pin Power (for CPU) (USDT, SFF, and ST models) ..................................................................... 168
SATA Data and Power ..................................................................................................................... 169
PCI Express .................................................................................................................................... 169
PCI Express .................................................................................................................................... 170
DVI Connector .................................................................................................................................. 171
Appendix B Power Cord Set Requirements
General Requirements ..................................................................................................................... 172
Japanese Power Cord Requirements .............................................................................................. 172
Country-Specific Requirements ........................................................................................................ 173
Appendix C POST Error Messages
POST Numeric Codes and Text Messages ..................................................................................... 175
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes .............................................. 179
Appendix D Troubleshooting Without Diagnostics
Safety and Comfort .......................................................................................................................... 182
Before You Call for Technical Support ............................................................................................. 182
Helpful Hints ..................................................................................................................................... 183
Solving General Problems ................................................................................................................ 185
Solving Power Problems .................................................................................................................. 189
Solving Diskette Problems ............................................................................................................... 190
Solving Hard Drive Problems ........................................................................................................... 193
Solving Media Card Reader Problems ............................................................................................. 196
Solving Display Problems ................................................................................................................. 198
Solving Audio Problems ................................................................................................................... 202
Solving Printer Problems .................................................................................................................. 204
Solving Keyboard and Mouse Problems .......................................................................................... 205
Solving Hardware Installation Problems ........................................................................................... 207
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Solving Network Problems ............................................................................................................... 209
Solving Memory Problems ............................................................................................................... 212
Solving Processor Problems ............................................................................................................ 214
Solving CD-ROM and DVD Problems .............................................................................................. 215
Solving Drive Key Problems ............................................................................................................. 217
Solving Front Panel Component Problems ...................................................................................... 218
Solving Internet Access Problems .................................................................................................... 219
Solving Software Problems .............................................................................................................. 221
Contacting Customer Support .......................................................................................................... 222
Appendix E System Board and Riser Board Reference Designators
.......................................................................................................................................................... 223
Appendix F Specifications
Microtower Chassis .......................................................................................................................... 229
Small Form Factor Chassis .............................................................................................................. 231
Index ................................................................................................................................................................. 232
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xii

1 Installing and Customizing the Software
NOTE: If the computer was shipped with Windows Vista loaded, you will be prompted to register the
computer with HP Total Care before installing the operating system. You will see a brief movie followed
by an online registration form. Fill out the form, click the Begin button, and follow the instructions on the
screen.
CAUTION: Do not add optional hardware or third-party devices to the computer until the operating
system is successfully installed. Doing so may cause errors and prevent the operating system from
installing properly.
NOTE: Be sure there is a 10.2-cm (4-inch) clearance at the back of the unit and above the monitor to
permit the required airflow.
Installing the Operating System
The first time you turn on the computer, the operating system is installed automatically. This process
takes about 5 to 10 minutes, depending on which operating system is being installed. Carefully read
and follow the instructions on the screen to complete the installation.
CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL
THE PROCESS IS COMPLETE. Turning off the computer during the installation process may damage
the software that runs the computer or prevent its proper installation.
NOTE: If the computer shipped with more than one operating system language on the hard drive, the
installation process could take up to 60 minutes.
If your computer was not shipped with a Microsoft operating system, some portions of this documentation
do not apply. Additional information is available in online help after you install the operating system.
Installing or Upgrading Device Drivers
When installing optional hardware devices after the operating system installation is complete, you must
also install the drivers for each of the devices.
If prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button
in the dialog box to locate the i386 folder. This action points the operating system to the appropriate
drivers.
Obtain the latest support software , including support software for the operating system from
http://www.hp.com/support. Select your country and language, select Download drivers and
software, enter the model number of the computer, and press Enter.
Installing the Operating System 1

HP Backup and Recovery Manager
The HP Backup and Recovery Manager is an easy-to-use, versatile application that allows you to back
up and recover the primary hard drive on the PC. The application works within Windows to create
backups of Windows, all applications, and all data files. Backups can be scheduled to occur
automatically at designated intervals, or they can be initiated manually. Important files can be archived
separately from regular backups.
HP Backup and Recovery Manager is preinstalled on the hard drive's Recovery Partition.
Recovery Points and file backups can be copied to CD or DVD discs, while all backups can be copied
to network or secondary hard disks.
HP highly recommends that you create a Recovery Disc Set immediately before using the computer
and schedule regular automatic Recovery Point backups.
To create the Recovery Disc Set:
1. Click Start > HP Backup and Recovery > HP Backup and Recovery Manager to open the
Backup and Recovery Wizard, then click Next.
2. Select Create a set of recovery discs (Recommended) and click Next.
3. Follow the instructions in the wizard.
For more information on using HP Backup and Recovery Manager, refer to the HP Backup and Recovery
Manager User Guide by selecting Start > HP Backup and Recovery > HP Backup and Recovery
Manager Manual.
NOTE: You can order a Recovery Disc Set from HP by calling the HP support center. Go to the
following Web site, select your region, and click the Technical support after you buy link under the
Call HP heading to obtain the support center telephone number for your region.
http://welcome.hp.com/country/us/en/wwcontact_us.html
2 Chapter 1 Installing and Customizing the Software

2 Computer Setup (F10) Utility
Computer Setup (F10) Utilities
Use Computer Setup (F10) Utility to do the following:
●Change system default settings.
●Set the system date and time.
●Set, view, change, or verify the system configuration, including settings for processor, graphics,
memory, audio, storage, communications, and input devices.
●Modify the boot order of bootable devices such as hard drives, diskette drives, optical drives, or
USB flash media devices.
●Enable Quick Boot, which is faster than Full Boot but does not run all of the diagnostic tests run
during a Full Boot. You can set the system to:
◦always Quick Boot (default);
◦periodically Full Boot (from every 1 to 30 days); or
◦always Full Boot.
●Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test
(POST) messages. Post Messages Disabled suppresses most POST messages, such as memory
count, product name, and other non-error text messages. If a POST error occurs, the error is
displayed regardless of the mode selected. To manually switch to Post Messages Enabled during
POST, press any key (except F1 through F12).
●Establish an Ownership Tag, the text of which is displayed each time the system is turned on or
restarted.
●Enter the Asset Tag or property identification number assigned by the company to this computer.
●Enable the power-on password prompt during system restarts (warm boots) as well as during
power-on.
●Establish a setup password that controls access to Computer Setup (F10) Utility and the settings
described in this section.
●Secure integrated I/O functionality, including the serial, USB, or parallel ports, audio, or embedded
NIC, so that they cannot be used until they are unsecured.
●Enable or disable removable media boot ability.
●Enable or disable legacy diskette write ability (when supported by hardware).
Computer Setup (F10) Utilities 3

●Solve system configuration errors detected but not automatically fixed during the Power-On Self-
Test (POST).
●Replicate the system setup by saving system configuration information on diskette and restoring
it on one or more computers.
●Execute self-tests on a specified ATA hard drive (when supported by drive).
●Enable or disable DriveLock security (when supported by drive).
Using Computer Setup (F10) Utilities
Computer Setup can be accessed only by turning the computer on or restarting the system. To access
the Computer Setup Utilities menu, complete the following steps:
1. Turn on or restart the computer.
2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter
Computer Setup. Press Enter to bypass the title screen, if necessary.
NOTE: If you do not press F10 at the appropriate time, you must restart the computer and again
press F10 when the monitor light turns green to access the utility.
3. Select your language from the list and press Enter.
4. A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security,
Power and Advanced.
5. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and down)
keys to select the option you want, then press Enter. To return to the Computer Setup Utilities
menu, press Esc.
6. To apply and save changes, select File > Save Changes and Exit.
●If you have made changes that you do not want applied, select Ignore Changes and Exit.
●To reset to factory settings or previously saved default settings (some models), select Apply
Defaults and Exit.
CAUTION: Do NOT turn the computer power OFF while the ROM is saving the Computer Setup (F10)
changes because the CMOS could become corrupted. It is safe to turn off the computer only after exiting
the F10 Setup screen.
Table 2-1 Computer Setup (F10) Utility
Heading Table
File Table 2-2 Computer Setup—File on page 5
Storage Table 2-3 Computer Setup—Storage on page 6
Security Table 2-4 Computer Setup—Security on page 9
Power Table 2-5 Computer Setup—Power on page 12
Advanced Table 2-6 Computer Setup—Advanced (for advanced users)
on page 13
4 Chapter 2 Computer Setup (F10) Utility

Computer Setup—File
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 2-2 Computer Setup—File
Option Description
System Information Lists:
●Product name
●SKU number (some models)
●Processor type/speed/stepping
●Cache size (L1/L2) (dual core processors have this listed twice)
●Installed memory size/speed, number of channels (single or dual) (if applicable)
●Integrated MAC address for embedded, enabled NIC (if applicable)
●System BIOS (includes family name and version)
●Chassis serial number
●Asset tracking number
About Displays copyright notice.
Set Time and Date Allows you to set system time and date.
Flash System ROM
(some models)
Allows you to select a drive containing a new BIOS.
Replicated Setup Save to Removable Media
Saves system configuration, including CMOS, to a formatted 1.44-MB diskette, a USB flash media
device, or a diskette-like device (a storage device set to emulate a diskette drive).
Restore from Removable Media
Restores system configuration from a diskette, a USB flash media device, or a diskette-like device.
Default Setup Save Current Settings as Default
Saves the current system configuration settings as the default.
Restore Factory Settings as Default
Restores the factory system configuration settings as the default.
Apply Defaults and
Exit
Applies the currently selected default settings and clears any established passwords.
Ignore Changes
and Exit
Exits Computer Setup without applying or saving any changes.
Save Changes and Exit Saves changes to system configuration or default settings and exits Computer Setup.
Computer Setup (F10) Utilities 5

Computer Setup—Storage
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 2-3 Computer Setup—Storage
Option Description
Device Configuration Lists all installed BIOS-controlled storage devices.
When a device is selected, detailed information and options are displayed. The following options
may be presented.
Diskette Type (Legacy Diskettes only)
Identifies the highest capacity media type accepted by the diskette drive. Options are 3.5" 1.44 MB
and 5.25" 1.2 MB.
Emulation Type
Allows you to select a drive emulation type for a certain storage device. (For example, a Zip drive
can be made bootable by selecting diskette emulation.)
Drive Emulation Type Options
ATAPI Zip drive:
●None (treated as Other).
●Diskette (treated as diskette drive).
Legacy Diskette: No emulation options available.
CD-ROM: No emulation options available.
ATAPI LS-120:
●None (treated as Other).
●Diskette (treated as diskette drive).
Hard Disk
●None (prevents BIOS data accesses and disables it as a boot device).
●Hard Disk (treated as hard disk).
Multisector Transfers (ATA disks only)
Specifies how many sectors are transferred per multi-sector PIO operation. Options (subject to
device capabilities) are Disabled, 8, and 16.
Translation Mode (ATA disks only)
Lets you select the translation mode to be used for the device. This enables the BIOS to access
disks partitioned and formatted on other systems and may be necessary for users of older versions
of UNIX (e.g., SCO UNIX version 3.2). Options are Automatic, Bit-Shift, LBA Assisted, User, and
Off.
CAUTION: Ordinarily, the translation mode selected automatically by the BIOS should not be
changed. If the selected translation mode is not compatible with the translation mode that was
active when the disk was partitioned and formatted, the data on the disk will be inaccessible.
Translation Parameters (ATA disks only)
NOTE: This feature appears only when User translation mode is selected.
6 Chapter 2 Computer Setup (F10) Utility

Allows you to specify the parameters (logical cylinders, heads, and sectors per track) used by the
BIOS to translate disk I/O requests (from the operating system or an application) into terms the
hard drive can accept. Logical cylinders may not exceed 1024. The number of heads may not
exceed 256. The number of sectors per track may not exceed 63. These fields are only visible and
changeable when the drive translation mode is set to User.
Default Values SATA
Allows you to specify the default values for the Multisector Transfers, Transfer Mode, and
Translation Mode for ATA devices.
Storage Options Removable Media Boot
Enables/disables ability to boot the system from removable media.
Legacy Diskette Write
Enables/disables ability to write data to legacy diskettes.
SATA Emulation
Allows you to choose how the SATA controller and devices are accessed by the operating system.
There are up to three supported options: Legacy Mode IDE, Native Mode IDE, and AHCI RAID.
Native Mode IDE is the default option. Use this option for "normal" (non-RAID) configurations.
Legacy Mode IDE is available for compatibility with older operating systems and software that only
comprehend legacy IDE resources.
Select the AHCI RAID option to enable DOS and boot accesses to RAID volumes. Use this option
for RAID configurations under Windows 2000, XP, or Vista with the appropriate RAID device driver.
NOTE: The RAID device driver must be installed prior to attempting to boot from a RAID volume.
If you attempt to boot from a RAID volume without the required device driver installed, the system
will crash (blue screen). Also, do not select the RAID option while the DriveLock feature is enabled
on any attached hard drives. Doing so will cause the DriveLocked drives to remain locked and
inaccessible during subsequent reboots until another SATA Emulation mode is selected.
For more information on RAID, go to http://www.hp.com/support. Select your country and language,
select See support and troubleshooting information, enter the model number of the computer,
and press Enter. In the Resources category, click Manuals (guides, supplements, addendums,
etc). Under Quick jump to manuals by category, click White papers.
SATA 0 and 2
Allows you to enable or disable DOS and boot accesses to the Primary channel of the SATA
controller. This feature only applies when SATA Emulation = Legacy Mode IDE or Native Mode
IDE.
NOTE: Advanced operating systems like Windows may reenable the channel.
SATA 1 and 3
Allows you to enable or disable DOS and boot accesses to the Secondary channel of the SATA
controller. This feature only applies when SATA Emulation = Legacy Mode IDE or Native Mode
IDE.
NOTE: Advanced operating systems like Windows may reenable the channel.
Table 2-3 Computer Setup—Storage (continued)
Computer Setup (F10) Utilities 7

DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protection
System (DPS) self-tests.
NOTE: This selection will only appear when at least one drive capable of performing the DPS
self-tests is attached to the system.
Boot Order Allows you to:
●Specify the order in which attached devices (such as a USB flash media device, diskette drive,
hard drive, optical drive, or network interface card) are checked for a bootable operating
system image. Each device on the list may be individually excluded from or included for
consideration as a bootable operating system source.
●Specify the order of attached hard drives. The first hard drive in the order will have priority in
the boot sequence and will be recognized as drive C (if any devices are attached).
NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating
system has started.
Shortcut to Temporarily Override Boot Order
To boot one time from a device other than the default device specified in Boot Order, restart the
computer and press F9 when the monitor light turns green. After POST is completed, a list of
bootable devices is displayed. Use the arrow keys to select the preferred bootable device and
press Enter. The computer then boots from the selected non-default device for this one time.
Table 2-3 Computer Setup—Storage (continued)
8 Chapter 2 Computer Setup (F10) Utility