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HP Brio BA210 User manual

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www.hp.com/go/briosupport
Setting Up
Getting Started
Fixing Problems
Adding Components ...
Brio Guide
Business PCs
HP Brio BA210
Table of Contents
Setting Up Your Brio
UnpackingthePCandMonitor................ 2
ConnectingDevicestoYourPC................ 3
ComfortandSafetyChecklist................. 5
Getting Started with Brio
StartingYourBrio ........................ 10
SettingUpWindows....................... 10
StoppingYourBrio........................ 10
YourPC’sDesktop........................ 11
HPBrioCenter-YourDesktopAssistant ........ 12
UsingYourSoftware ...................... 16
FindingInformationontheWeb .............. 16
If You Have a Problem
WhattoDoFirst.......................... 18
MyBrioDoesn’tStartProperly............... 19
MyBrioIsn’tWorkingProperly............... 21
WhatKindofProblemIsIt?................. 22
HardwareProblems ....................... 23
SoftwareProblems........................ 31
ii
MyPCHasanAudio(Sound)Problem.......... 33
PCDisplaysanErroratStartup.............. 35
FrequentlyAskedQuestions................. 41
NeedMoreHelp?......................... 41
HPHardwareDiagnostics(DiagTools).......... 42
BrioAssistCD-ROMs...................... 43
SupportandInformationServices............. 45
Upgrading and Replacing Brio Hardware
Important-BeforeYouStart ................ 48
InsidetheComputer....................... 48
RemovingtheCoverandFrontPanel .......... 49
ReplacingtheSystemBoard................. 52
CablesandConnectorsinYourPC............ 53
ReplacingaProcessor ..................... 54
ReplacingtheFloppyDrive.................. 55
ReplacingtheHardDrive ................... 56
InstallinganExpansionBayDrive............. 58
InstallingaMemoryModule................. 61
InstallinganExpansionCard................. 62
ReplacingthePowerSupplyUnit............. 63
ReplacingtheBattery...................... 64
iii
Technical Information
HPSetupProgram........................ 66
Clearing Your PC’s CMOS (BIOS) Settings . . . . . . 68
YourPC’sBIOS .......................... 70
TechnicalCharacteristics................... 71
Regulatory, Warranty and Support
RegulatoryInformation..................... 74
RecyclingyourPC ........................ 76
HPHardwareWarranty .................... 77
HPSoftwareProductLimitedWarranty........ 85
InternationalWarranty..................... 87
HP Year 2000 Warranty . . . ................. 87
HP Customer Care Center Phone Numbers . . . . . . 88
OtherServices........................... 89
iv
Important Safety Information
For your safety, never remove the PC’s cover without first removing the power
cord and any connection to a telecommunications network. Always replace the
cover before switching the PC on again.
For your safety, always connect equipment to a grounded electrical wall outlet.
Always use a power cord with a properly grounded plug, such as the one provided
with the equipment, or one in compliance with your national safety standards. The
equipment can be disconnected from the power by removing the power cord from
the power outlet. This means the equipment must be located close to an easily
accessible electrical outlet.
To avoid electrical shock, do not open the power supply. There are no user-
serviceable parts inside.
There is a danger of explosion if the battery is incorrectly installed. For your
safety, never attempt to recharge, disassemble or burn an old battery. Only replace
the battery with the same or equivalent type, as recommended by the
manufacturer. The battery in this PC is a lithium battery that does not contain any
heavy metals. Nevertheless, in order to protect the environment, do not dispose of
batteries in household waste. Please return used batteries either to the shop from
which you bought them, or to the dealer from whom you purchased your PC, or to
HP, so that they can either be recycled or disposed of in the correct way. Returned
used batteries will be accepted free of charge.
Do not attempt to connect this product to the phone line during a lightning storm.
Never install telephone jacks in wet locations unless the telephone line has been
disconnected at the network interface. Never touch uninsulated telephone wires
or terminals unless the telephone line has been disconnected at the network
interface. Use caution when installing or modifying telephone lines. Avoid using a
telephone (other than a cordless type) during a lightning storm. There may be a
risk from lightning. Do not use the telephone to report a gas leak in the vicinity of
the leak. Never touch or remove the communications board without first removing
the connection to the telephone network.
Use minimum Nº AWG wire for telephone cable.
Choosing a Comfortable Workspace
Choose a workspace for your computer near a grounded electrical wall
socket. If your monitor has a tilt-swivel base, attach it to the monitor as
described in the monitor manual. Position the monitor on your desk.
Position the computer to allow proper ventilation and access to the cables.
WARNING If you are in doubt that you can lift the equipment safely, do not try to move it without
help.
Notice
The information contained in this document is subject to change without
notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard
shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or
use of this material.
This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated to another language without the
prior written consent of Hewlett-Packard Company.
Adobeand Acrobat are trademarks of Adobe Systems Incorporated.
Microsoft, MS-DOS, Windowsand Windows NTare U.S registered
trademarks
Hewlett-Packard France
Business Desktop Division
38053 Grenoble Cedex 9
France
© 2000 Hewlett-Packard Company
Important Ergonomic Information
Improper and prolonged use of keyboards and input devices are among those tasks associated
with repetitive strain injury (RSI) to soft tissues in the hands and arms. If you do experience
discomfort or pains while using any computing equipment, discontinue use immediately and
consult your physician as soon as possible.
Your comfort and safety are our primary concern. Consequently, we strongly recommend that
you read HP’s ergonomic information before using your PC. For detailed information, refer to
HP’s online version of “Working in Comfort” which is preloaded on your PC’s hard disk or visit
HP’sWorkinginComfortWebsiteat:www.hp.com/ergo/.Asummaryisprovidedinthe
Comfort and Safety Checklist on page 5.
vi
HP Brio Information Roadmap
Brio Guide
The Brio Guide (this manual) will help you:
•Set up and begin using your HP Brio PC for the first time
•Troubleshoot your PC
•Upgrade and replace components in your PC
•Find out where to get more information.
Your PC’s Online Brio Center
HP Brio Center -forinformationon:
•Using your PC
•Using Windows
•Fixing problems with your PC.
Refer to “HP Brio Center-Your Desktop Assistant” on page 12 for more
information.
HP Brio Internet Center (available in some countries only)- for a range of
Web-based information and services. For more information, refer to “Get
Connected with the HP Brio Internet Center” on page 13.
Information on the HP Brio Support Web Site
Refer to the Manuals section of the HP Brio support web site
(www.hp.com/go/briosupport) for a wide range of information,
including:
•Downloadable documentation
•Service and support options
•The latest versions of drivers and utilities
•BIOS updates
•Answers to Frequently Asked Questions.
1
Status
Setting Up Your Brio
This chapter describes how to set up your HP Brio PC.
Unpacking the PC and Monitor....................................................... page 2
Connecting Devices to Your PC...................................................... page 3
Comfort and Safety Checklist........................................................ page 5
Unpacking the PC and Monitor
2
Unpacking the PC and Monitor
Remove the computer and the monitor from their boxes. When you have
finished unpacking the boxes, you will find the items shown here. Your
monitor or keyboard may be different from the ones shown here.
Monitor
Monitor cable Power cord
Brio Guide
(this manual)
Mouse
Keyboard
Brio Assist CD-ROMs (two)
HP Brio PC