HP Compaq Presario User manual

Table of Contents i
Contents
CHAPTER 1
Using this Guide
Special Text .......................................................................................................................... 1-1
Special Messages ................................................................................................................. 1-2
Locating Help........................................................................................................................ 1-2
Glossary ........................................................................................................................ 1-2
Index ............................................................................................................................. 1-2
Service and Support Guide ............................................................................................ 1-3
Troubleshooting............................................................................................................. 1-3
For More Information..................................................................................................... 1-3
Comments about this Guide .................................................................................................. 1-4
CHAPTER 2
Turning On and Turning Off Your Internet PC
Turning On Your Internet PC.................................................................................................. 2-1
Recovering from a Locked Program ...................................................................................... 2-2
Recovering from a Locked System ........................................................................................ 2-2
Turning Off Your Internet PC.................................................................................................. 2-3
Shutting Down Your Internet PC Using the Microsoft Windows Start Menu..................... 2-3
Shutting Down Your Internet PC Using the Power Button ............................................... 2-4
Recovering from a Loss of Electrical Power........................................................................... 2-4
Power Surges and Sags................................................................................................. 2-4
Using a Surge Suppressor ............................................................................................. 2-5
Restarting Your Computer After a Power Failure ............................................................ 2-5
Electrical Storms ........................................................................................................... 2-5

ii Table of Contents
CHAPTER 3
Saving Energy Using Sleep and Power Management
Accessing the Microsoft Windows Power Management Settings............................................3-1
Preset Power Schemes ..................................................................................................3-1
Creating a Personal Power Scheme .......................................................................................3-2
Power Status Lights...............................................................................................................3-3
The Power Status Light ..................................................................................................3-3
The Hard Drive Activity Light ..........................................................................................3-3
Using the Power Button ......................................................................................................... 3-4
Sleep Mode ...........................................................................................................................3-4
Activating Sleep through the Microsoft Windows Start Menu..........................................3-5
Activating Sleep Using the Sleep Button.........................................................................3-5
Waking Up Your Computer .............................................................................................3-5
CHAPTER 4
Introducing the Features of Your Internet PC
Using the Scroll Mouse (on selected models only)..................................................................4-1
Standard Scroll Mouse Functions...........................................................................................4-2
Scrolling and Zooming with the Mouse ..................................................................................4-3
Choosing Scroll Mouse Options..............................................................................................4-3
Using CyberJump and HyperJump.........................................................................................4-4
CyberJump Functions.....................................................................................................4-5
HyperJump Functions ....................................................................................................4-6
Storage Drives.......................................................................................................................4-7
Using Your Diskette Drive ...................................................................................................... 4-7
Identifying Your Hard Drive Size.............................................................................................4-8
CD or DVD Drive (available on select models) ........................................................................4-8
Loading a Tray Drive ......................................................................................................4-8
Loading a Slot Drive.......................................................................................................4-9
Playing an Audio CD ............................................................................................................ 4-10

Table of Contents iii
Playing a non DVD Video CD................................................................................................ 4-11
Using the DVD Player (on selected models only).................................................................. 4-12
Using a “Regionalized” DVD ........................................................................................ 4-13
Identifying Your Region Setting.................................................................................... 4-13
Changing a Region Setting........................................................................................... 4-13
Play Settings................................................................................................................ 4-14
Display Options ................................................................................................................... 4-15
Viewing and Hiding the DVD Player Panel .................................................................... 4-15
Enlarging and Reducing the View................................................................................. 4-15
Hiding the Taskbar ...................................................................................................... 4-15
On-Screen Control Buttons.................................................................................................. 4-16
Using Your Zip Drive (on selected models only) ................................................................... 4-18
Working with Iomega Tools ................................................................................................. 4-19
Inserting and Removing Zip Disks ....................................................................................... 4-20
Protecting Your Data ........................................................................................................... 4-21
Installing Programs to the Zip Drive..................................................................................... 4-22
Zip Drive Sleep Mode .......................................................................................................... 4-22
CHAPTER 5
Introducing Microsoft Windows
Finding Help.......................................................................................................................... 5-1
Windows Help................................................................................................................ 5-1
Running Microsoft Windows (on selected models only).................................................. 5-1
Microsoft Windows Starts Here (on selected models only) ............................................. 5-2
Customizing the Windows Desktop ....................................................................................... 5-3
Arranging Icons ............................................................................................................. 5-4
Selecting a Background................................................................................................. 5-4
Activating a Screen Saver.............................................................................................. 5-5
Creating Shortcuts ................................................................................................................ 5-6
Using Microsoft Windows Accessories .................................................................................. 5-7

iv Table of Contents
File Maintenance ...................................................................................................................5-8
Searching for Files .........................................................................................................5-8
Creating New Folders.....................................................................................................5-9
Deleting Files and Folders ..............................................................................................5-9
Installing Additional Software...............................................................................................5-10
Installing Software from a CD or Diskette.....................................................................5-10
Installing a Downloaded Program File...........................................................................5-11
CHAPTER 6
Identifying and Removing Computer Viruses
Using McAfee Anti-Virus Software .........................................................................................6-1
Scanning for Viruses ......................................................................................................6-2
Creating an Anti-Virus Emergency Diskette ....................................................................6-3
Using an Anti-Virus Emergency Diskette.........................................................................6-4
Keeping Your Anti-Virus Software Current..............................................................................6-5
CHAPTER 7
Learning about Your Modem
Performance Features ........................................................................................................... 7-1
Connecting Your 56K V.90 Modem.........................................................................................7-2
Identifying Your Modem......................................................................................................... 7-3
56K ITU V.90 Standard...........................................................................................................7-4
Understanding Point-to-Point Connections.............................................................................7-4
Getting the Latest Modem Information...................................................................................7-4

Table of Contents v
CHAPTER 8
Surfing the Internet
Internet Addresses (URLs) ..................................................................................................... 8-1
Understanding the World Wide Web ...................................................................................... 8-2
Choosing an Internet Service Provider................................................................................... 8-2
Using a Web Browser............................................................................................................ 8-3
Microsoft Internet Explorer............................................................................................. 8-3
Surfing Tips........................................................................................................................... 8-4
Accessing a Search Engine............................................................................................ 8-4
Using a Search Engine................................................................................................... 8-5
CHAPTER 9
Connecting Your Internet PC to a Network (on selected models only)
Setting Up a Network ............................................................................................................ 9-1
Hardware Requirements ................................................................................................ 9-1
Hardware Installation..................................................................................................... 9-1
Installing the Network Protocols .................................................................................... 9-2
Sharing Folders..................................................................................................................... 9-3
File Security................................................................................................................... 9-4
Creating a Shared Folder ............................................................................................... 9-4
Sharing a Folder ............................................................................................................ 9-4
Mapping a Network Drive...................................................................................................... 9-5
Sharing Printers .................................................................................................................... 9-5
Setting Up Printer Sharing ............................................................................................. 9-5
Connecting to a Shared Printer ...................................................................................... 9-6
Disabling Printer Sharing............................................................................................... 9-6

v
iTable of Contents
CHAPTER 10
Maintaining Your Internet PC
Cleaning Your Internet PC ....................................................................................................10-1
Exterior Surfaces..........................................................................................................10-1
Keyboard......................................................................................................................10-1
Monitor ........................................................................................................................10-1
Mouse..........................................................................................................................10-1
Using System Maintenance Features (on selected models only)...........................................10-2
Backing Up Your System Using SystemSave (on selected models only) ..............................10-2
CHAPTER 11
Government Approvals
European Union Notice.........................................................................................................11-1
Telecom Network Approvals ................................................................................................11-2
U.K. BABT Users Notice........................................................................................................11-2
(SupraExpress 56i Pro Global Modem – Desktop Products Only)..........................................11-2
Telephone Network Connection....................................................................................11-3
Auto Dialing with the Modem .......................................................................................11-5
Safety..................................................................................................................................11-6
Batteries ...................................................................................................................... 11-6
Power Cords ................................................................................................................11-7
Laser Assemblies.........................................................................................................11-7
CDRH Regulations ........................................................................................................11-7
Using the Computer .....................................................................................................11-9
German Ergonomics Notice..........................................................................................11-9
Mobile Products – German Ergonomics Notice.............................................................11-9
Locating the Regulatory Compliance Markings Labels................................................11-10
Energy Compliance............................................................................................................11-12
Glossary
Index

Using this Guide 1-1
Chapter 1
Using this Guide
Please take a moment to familiarize yourself with the special text and messages
used throughout this guide.
Special Text
The examples below explain the specially formatted text used in this guide.
xKeyboard key names appear in bold type: Home, End, Backspace, Tab
xKeyboard keys that must be pressed at the same time to perform a task appear
in bold type with a plus (+) between the key names: Ctrl+Home
xDrives appear as capital letters: drive C
xFolder names appear with initial capital letters: Favorites
xFile names appear in italics with an initial capital letter: Setup.exe
xCommand line statements appear in lower case bold type: a:\install
xNames of icons appear in bold type followed by a picture of the icon:
My Computer Gicon
xMenu items appear in bold type: Programs, Accessories

1-2 Using this Guide
Special Messages
The following words and symbols have special meaning in this guide.
*HINT: Helpful hints that will make using your computer easier and faster.
+NOTE: Important information concerning the operation of your Internet PC.
`CAUTION: Failure to follow directions may result in equipment damage or loss of
data.
aWARNING: Failure to follow directions may result in bodily harm or loss of life.
Locating Help
Compaq provides you with several resources to help you learn about your
Internet PC.
Glossary
Computer terms that may be unfamiliar to you are identified in the glossary in the
Reference Guide.
Index
The index in each guide or manual is a comprehensive list of the topics covered in
this guide.

Using this Guide 1-3
Service and Support Guide
Your Internet PC is equipped with several helpful programs that will aid you in
identifying and solving common computer problems. You can learn about these
programs in the Service and Support Guide.
If you need further technical support, visit the Compaq Web site at:
www.compaq.com/mypresario
Compaq Technical Support telephone numbers are listed in the Limited Warranty
Statement included with your Internet PC.
+NOTE: Locate the model and serial numbers for your computer before you call
technical support.
Write your computer’s model and serial numbers below for future use.
Model and Serial Number Information
Purchase Date
Store Name
Computer Model Number
Computer Serial Number
Monitor Model Number
Monitor Serial Number
Troubleshooting
The Troubleshooting section shows how to fix many common computer-related
issues. The Troubleshooting section is located in the Feature Guide shipped with
your computer.
For More Information
For the latest information about the topics discussed in this Features Guide, please
visit the Compaq Web site at www.compaq.com.

1-4 Using this Guide
Comments about this Guide
Compaq Computer Corporation welcomes comments and suggestions you may
have concerning this guide. Send correspondence to the following address:
Compaq Computer EMEA B.V.
Consumer Product Marketing
Einsteinring 6
D-85609 Dornach
Germany
Or E-mail: [email protected]
+NOTE: This address is for comments and suggestions only. It is not for the purpose
of obtaining technical assistance.

Turning On and Turning Off Your Internet PC 2-1
Chapter 2
Turning On and Turning Off Your Internet PC
Your Internet PC is equipped with a Power button on the front of the computer.
Power Button and Status Lights
Turning On Your Internet PC
To turn on the computer, press the Power 1button on the front of the computer.
The power status light 3will glow green, showing that the computer is on. The
drive activity light glows 2when the hard drive is active.
+NOTE: The Sleep button on the Compaq Internet Keyboard will only put the computer
into the Sleep mode or wake it from the Sleep mode. The Sleep button will not turn
on or shut down the computer.

2
-2 Turning On and Turning Off Your Internet PC
Recovering from a Locked Program
To close a program that has stopped responding, complete the following steps:
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&OLFN(QG7DVN
+NOTE: Learn to save your work often. Work that has not been saved may be lost
when a program or the computer stops responding.
Recovering from a Locked System
If the computer stops responding to mouse movement or pressing a key on the
keyboard has no effect, complete the following steps:
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ScanDisk, a Microsoft Windows utility program, will automatically run. ScanDisk
will determine if the improper shutdown caused any errors on the hard drive.
Errors may occur if the Microsoft Windows operating system was not able to
properly close all files before the shutdown. If no errors are found, the restart
process will continue. If ScanDisk does detect errors, follow the instructions shown
to continue the restart process. Work that was not saved prior to the lockup may be
lost.

Turning On and Turning Off Your Internet PC 2-3
Turning Off Your Internet PC
To protect your data, save and close all files and exit all programs before shutting
down your Internet PC.
`
CAUTION: Pressing the Power button for 4 seconds or more will completely turn off
the computer without properly shutting down Microsoft Windows. The 4-second off
feature should only be used when it is necessary to restart the computer if you
experience a system lockup. You will not be prompted to save open files; work that
you have not saved will be lost.
Shutting Down Your Internet PC Using the Microsoft Windows
Start Menu
You can shut down your Internet PC by pressing the Power button or by using the
Microsoft Windows Start menu.
To shut down your Internet PC, complete the following steps:
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([LWDOOSURJUDPV
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&OLFN2.
Within a short time, the power status light will cease to glow, indicating that the
computer is off.
To turn on the computer again, press the Power button.

2
-4 Turning On and Turning Off Your Internet PC
Shutting Down Your Internet PC Using the Power Button
To shut down your Internet PC, complete the following steps:
6DYHDQGFORVHDOORSHQILOHV
([LWDOOSURJUDPV
3UHVVWKH3RZHUEXWWRQ
If you have inadvertently left any files open, you will be prompted to save your
work. Once you save any open files, the shut down process will automatically
continue.
Within a short time, the power status light will cease to glow, indicating that the
computer is off.
To turn on the computer again, press the Power button.
Recovering from a Loss of Electrical Power
Loss of electrical power will cause your Internet PC to automatically turn off. This
may cause loss of data because the Microsoft Windows operating system is not
able to properly close all files and programs. To protect your data, learn to save
your work frequently.
Loss of power may be caused by one of the following:
xElectrical power service is interrupted.
xPower cord is accidentally disconnected.
Power Surges and Sags
If power surges or sags, the display and status lights may flicker and the computer
may automatically restart. If an improper shutdown occurs, ScanDisk, a Microsoft
Windows utility program, will automatically run once power is restored to the
computer. ScanDisk will determine if the improper shutdown caused any errors on
the hard disk. These errors may occur if the Microsoft Windows operating system
was not able to properly close all files before the shutdown. If no errors are found,
the restart process will continue. If ScanDisk does detect errors, follow the
instructions shown to continue the restart process. Work that was not saved prior to
the lockup may be lost.

Turning On and Turning Off Your Internet PC 2-5
Using a Surge Suppressor
Use of a surge suppressor, line conditioner, or uninterruptible power supply (UPS),
may help to protect your computer from damage that may be caused by power
surges or sags.
Restarting Your Computer After a Power Failure
If a power failure occurs or you accidentally disconnect the power cord while the
computer is turned on, turn off the computer until you are sure normal service has
been restored. The next time you turn on the computer, ScanDisk may run to check
the hard disk for errors that may have been caused by the improper shutdown.
Electrical Storms
If you are expecting an electrical storm to pass through your area, it is a good idea
to ensure that your Internet PC is turned off. You should disconnect the modem
line from the telephone wall jack and remove all the computer power cords from
electrical outlets.

2
-6 Turning On and Turning Off Your Internet PC

Saving Energy Using Sleep and Power Management 3-1
Chapter 3
Saving Energy Using Sleep and Power Management
Microsoft Windows is equipped with a power management utility program that
enables you to reduce the power consumed by your Internet PC. You can set the
power management properties so that certain devices turn off after a predetermined
period of inactivity.
Accessing the Microsoft Windows Power
Management Settings
To access the Microsoft Windows Power Management program, complete the
following steps:
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FOLFN&RQWURO3DQHO

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LVGLVSOD\HG
Preset Power Schemes
The following preset power schemes are available:
Microsoft Windows Power Schemes
Preset Option System goes to
Standby after
Monitor turns off
after
Hard Disk turns off
after
Home/Office Desk 20 minutes of no
activity
15 minutes of no
activity
30 minutes of no
activity
Portable/Laptop 20 minutes of no
activity
15 minutes of no
activity
30 minutes of no
activity
Always On Never 15 minutes of no
activity 1 hour of no activity
Your Internet PC power scheme is set to Home/Office Desk. Once the specified
amount of time has elapsed, the device enters Sleep mode. Components in Sleep
mode rapidly return to a fully active state once activity is detected.

3
-2 Saving Energy Using Sleep and Power Management
Creating a Personal Power Scheme
If you find that the preset power management schemes do not fit your work habits,
you can create a personal power scheme.
To create your own personal power scheme, complete the following steps:

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&RQWURO3DQHO

2.&OLFNWKH3RZHU0DQDJHPHQWLFRQ
+NOTE: If you have your Internet PC connected to a network, you should set the power
scheme to Always On. This will prevent the Internet PC from going into sleep mode
and breaking the network connection.

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a.Ensure the Home/Office Desk power scheme is selected.
b.Click the down arrow next to System standby and select the amount of
time that passes before the computer goes into Sleep mode.
c.Click the down arrow next to Turn off monitor and select the amount of
time that passes before the monitor goes into Sleep mode.
d.Click the down arrow next to Turn off hard disks and select the amount
of time that passes before the hard drive goes into Sleep mode.

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Saving Energy Using Sleep and Power Management 3-3
Power Status Lights
The status lights on the front of your Internet PC indicate the present state of the
computer. The power status light next to the sun icon indicates the current
power status of your computer. The light next to the hard drive activity ¡icon
glows when the hard drive is active.
Power Button and Status
The Power Status Light
The power status light will glow green, amber, or will be off.
xGreen indicates that the computer is in the Active mode.
xAmber indicates that the computer is in the Sleep mode.
xNo light indicates that the computer is off.
The Hard Drive Activity Light
The hard drive activity light glows green when the hard drive is active.

3
-4 Saving Energy Using Sleep and Power Management
Using the Power Button
The Power button can perform the following functions:
xTurn on the computer.
xWake your computer from the Sleep mode.
xShut down the computer.
xCompletely turn off the computer if pressed for more than 4 seconds.
`
CAUTION: Pressing the Power button for 4 seconds or more will completely turn off
the computer without properly shutting down Microsoft Windows. The 4-second off
feature should only be used when it is necessary to restart the computer if you
experience a system lockup. You will not be prompted to save open files; work that
you have not saved will be lost.
It is very important that you save all data before your computer enters the Sleep
mode. Unsaved data may be lost if the following events occur:
xComputer is shut down while in the Sleep mode.
xElectrical power fails while your computer is in Sleep mode.
`CAUTION: Unsaved information will be lost if you shut down your computer or it
loses power prior to wakeup.
Sleep Mode
The Sleep mode is a low power standby state that reduces the amount of electrical
power consumed by your Internet PC while you are not actively using it. Microsoft
Windows Power Management will automatically put your Internet PC into the
Sleep mode once the power scheme timers expire. Or, you may choose to activate
Sleep mode immediately using one of the following methods:
+NOTE: The Sleep button on your Compaq Internet Keyboard can only be used to put
the computer into the Sleep mode. Pressing it will not turn on or turn off the
computer.