HP Compaq Presario User manual

b
Getting Started
Compaq Presario
6000 Series Computer
This guide helps you get acquainted with the features of your
computer and provides solutions to problems.
Connection locations and system components may vary.
getting_started_6000.book Page i Thursday, August 1, 2002 8:37 AM

© 2002 Compaq Computer Corporation.
Compaq, the Compaq logo, Armada, Deskpro, Evo, and iPAQ are
trademarks of Compaq Computer Corporation in the U.S. and other
countries.
Microsoft, MS-DOS, Windows, and Windows NT are trademarks of
Microsoft Corporation in the U.S. and other countries.
Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel
Corporation in the U.S. and other countries.
Adobe, Acrobat, and Acrobat Reader are trademarks or registered
trademarks of Adobe Systems Incorporated.
All other product names mentioned herein may be trademarks of their
respective companies.
Compaq Computer Corporation shall not be liable for technical or editorial
errors or omissions contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this
material. The information in this document is provided “as is” without
warranty of any kind, including, but not limited to, the implied warranties
of merchantability and fitness for a particular purpose, and is subject to
change without notice. The warranties for Compaq products are set forth in
the express limited warranty statements accompanying such products.
Nothing herein should be construed as constituting an additional warranty.
This document contains proprietary information that is protected by
copyright. No part of this document may be photocopied, reproduced, or
translated to another language without the prior written consent of Compaq
Computer Corporation.
ÅWARNING: Text set off in this manner indicates that failure to
follow directions could result in bodily harm or loss of life.
ÄCAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of
information.
Getting Started
Compaq Presario
6000 Series Computer
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Getting Started iii
Contents
1 Getting Information and Updates
Warranty and Support Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Replacing Parts and Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Locating SoftPaq Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
2 Using the Computer
Using the Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Using the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Using the CD or DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Support for Disc Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Inserting and Removing a CD or DVD Disc . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Listening to Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Playing a Movie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Creating a CD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Maintaining the CD or DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
Using the Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
Using the Scroll Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12
Using the Optical Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12
Using the Compaq Internet Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13
Using the Internet Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–14
Customizing the Internet Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–16
3 Using the Internet
The Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
What Is the Internet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
What Is a Hyperlink? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Web Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Content Advisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4
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Getting Started iv
Contents
4 Maintaining the Computer
Routine Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cleaning Up the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Emptying the Recycle Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Scanning the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Defragmenting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Virus Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
5 Finding Help & Support
Integrated Help Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Online Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Preparing to Ship the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Solving Minor Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
6 Upgrading the Computer
Preparing the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
Removing or Upgrading a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4
Locating Drive Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5
Removing A Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
Replacing or Adding a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8
Upgrading or Replacing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–11
Removing a Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–12
Replacing or Adding a Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–13
Removing or Installing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–16
Reassembling the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–20
Index
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Getting Started 1–1
1
Getting Information and Updates
Information about your computer is available in the printed
documents that came with your computer and from the Compaq
Web site. Use this guide as your first point of reference, and then
refer to the following documents:
■Quick Setup poster
■Warranty and Support Guide
The Compaq Web site provides additional information about
your computer:
■For general information about products and services, go to
compaq.com/athome.
■For answers to computer support questions, go to
compaq.com/consumersupport.
When requesting computer support, include the following
information in your inquiry. Please write it down now for your
future reference.
Product Name: _______________________________________
Model Name: ________________________________________
Serial Number: _______________________________________
Date of Purchase: _____________________________________
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1–2 Getting Started
Getting Information and Updates
Warranty and Support Guide
The Warranty and Support Guide describes the Compaq
commitment to repair or replace parts during the computer’s
warranty period and lists important Compaq telephone numbers.
In the event of a mechanical problem, contact Compaq, not the
retailer who sold you the computer. Keep the guide in a safe place
for future reference.
Replacing Parts and Upgrading
For hardware upgrade and installation instructions, see Chapter 6,
“Upgrading the Computer.”
If you have a problem and can’t resolve it after referring to this
information and to the Compaq Web site, contact Technical
Support. If the technician determines a replacement part is
necessary, you will receive the replacement part, with illustrated
instructions for removing the factory-installed part and replacing
it.
Locating SoftPaq Information
You can download original product drivers as well as the latest
updates and software fixes (known as SoftPaqs™) by going to the
Web site compaq.com/consumersupport and choosing “Drivers
& Downloads.”
When prompted, be prepared to enter your computer’s product
type, model, series, and operating system to access the SoftPaqs
for your computer. Follow the instructions in the Readme.txt file
or at the download site to install your software update.
Compaq can also deliver SoftPaqs automatically if you activate
Compaq Update. Press the Internet Help Gbutton on your
keyboard for further information and direct access to SoftPaqs.
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Getting Started 2–1
2
Using the Computer
The operation of your computer is controlled by two kinds of
software:
■Software applications, such as Microsoft Works, which
perform specific functions
■The Microsoft Windows operating system, which governs the
interaction of the computer’s hardware, peripherals, and
software applications
You will find information about using applications and Microsoft
Windows in the printed manuals and online Help that accompany
them. For Microsoft Windows, you can also press the Internet
Help Gbutton on your keyboard to access the built-in Compaq
Help & Support Center.
This chapter provides introductory information about your
computer’s hardware. For more details, see Chapter 6,
“Upgrading the Computer.”
Using the Diskette Drive
The diskette drive (also known as a floppy drive) uses a 3½"
diskette (or floppy disk) to store files. A diskette can hold up to
1.44 MB of data. Once information is copied onto a diskette, it
remains until you delete or overwrite it.
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2–2 Getting Started
Using the Computer
■To insert a diskette, hold it with the label facing up and the
arrow on the diskette pointing toward the drive; then gently
push the diskette into the drive.
Inserting and Removing a Diskette
 To remove a diskette, press the Eject button 1 
drive.
ÄCAUTION: Wait until the diskette drive activity is complete (the
activity light 2stops glowing) before removing a diskette. Removing
a diskette when the drive is reading from or writing to the diskette
can damage the diskette or the information stored on it.
Remove the diskette from the drive prior to shutting down
Microsoft Windows, so that Windows will run when you restart.
Using the Hard Drive
You can store computer operating files, applications, data,
Internet files, and personal files on your hard drive.
As you create and save files, download information from the
Internet, install applications, or receive email messages and
attachments, your hard drive storage space diminishes. The
amount of information you can store on your computer’s hard
drive depends on the size of the drive, so you may want to check
the available space before installing an application or copying a
large amount of data.
To Check Hard Disk Space
1. Click the Start 
2. Click My Computer 
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Getting Started 2–3
Using the Computer
3. Click the hard disk drive you are checking.
4. Notice the amount of free space listed in the Details area and
make sure it is enough for your application or data.
Using the CD or DVD Drive
Your computer may have one or two optical drives—CD-ROM,
CD-RW, DVD-ROM, and/or DVD+R/RW drives—depending on
the model you purchased. These drives allow you to perform
several different activities, such as storing information, listening
to music, or viewing and creating movies.
DVD-ROM and DVD+R/RW drives take longer to begin
playback than CD drives because they must determine the type of
media being played. If any of the drives fails to play a disc, check
to make sure that the disc is inserted with the label facing up
(facing left on tower models) and properly seated in the drive.
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2–4 Getting Started
Using the Computer
Support for Disc Types
You can use several different types of optical discs with your CD
or DVD drives. The type of drive in your computer and the type
of disc you use determine what you can do. For example, you can
listen to music, but not record it, if you use a CD-ROM disc in the
CD drive. On the other hand, you can record and play back a
DVD movie if you use a DVD+R or DVD+RW disc in the
DVD+R/RW drive.
✎A DVD+R disc is compatible with more DVD set-top players
than a DVD+RW disc. Consult with your DVD player’s
manufacturer to determine what discs it can use.
Comparison of Drives and Actions
Allows you to... CD-ROM CD-RW DVD-ROM DVD+R/RW
Read CDs, CD-Rs, and CD-RWs • • • •
Read DVDs • •
Read data from CD • • • •
Listen to music • • • •
Write data to disc for storage • •
View movies • •
Record movies •
Optical Disc Comparison
Disc Type File Type
Ability to
Record
Ability
to Play
Back
Ability to Play Back
on other PCs
DVD
Player
CD-ROM Data No Yes Requires CD-ROM,
DVD-ROM, CD-RW, or
DVD+R/RW hardware
Varies
per model
Music No Yes Requires CD-ROM,
DVD-ROM, CD-RW, or
DVD+R/RW hardware
Varies
per model
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Getting Started 2–5
Using the Computer
CD-R Data Yes
(only once)
Yes Requires CD-ROM,
DVD-ROM, CD-RW, or
DVD+R/RW hardware
Varies
per model
MP3 Music Yes
(only once)
Yes Requires CD-ROM,
DVD-ROM, CD-RW, or
DVD+R/RW hardware
Varies
per model
CD-RW Data Yes Yes Requires CD-ROM,
DVD-ROM, CD-RW, or
DVD+R/RW hardware
Varies
per model
MP3 Music Yes Yes Requires CD-ROM,
DVD-ROM, CD-RW, or
DVD+R/RW hardware
Varies
per model
DVD-ROM Data No Yes Requires DVD playback
software and
DVD-ROM or
DVD+R/RW hardware
No
DVD Movie No Yes Requires DVD playback
software and
DVD-ROM or
DVD+R/RW hardware
Yes
DVD+R Data Yes
(only once)
Yes Requires DVD-ROM or
DVD+R/RW hardware
and software
No
DVD Movie Yes
(only once)
Yes Requires DVD-ROM or
DVD+R/RW hardware
and software
Yes
(varies
per model)
DVD+RW Data Yes Yes Requires DVD-ROM or
DVD+R/RW hardware
and software
No
DVD Movie Yes Yes Requires DVD-ROM or
DVD+R/RW hardware
and software
Varies
per model
Optical Disc Comparison (Continued)
Disc Type File Type
Ability to
Record
Ability
to Play
Back
Ability to Play Back
on other PCs
DVD
Player
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2–6 Getting Started
Using the Computer
Inserting and Removing a CD or DVD Disc
To insert or remove a CD or DVD disc, follow the procedures
below.
✎Your computer must be turned on before you can insert or remove
a CD or DVD disc.
To Insert a Disc
1. Press the Load/Eject button to open the drive.
Inserting a CD or DVD disc
2. Carefully lift the disc from the CD case. Hold the disc by the
edges and the center hole only, to avoid touching the surface.
3. Place the disc, label side facing up, into the round area of the
tray.
4. Press the Load/Eject button to close the drive.
To Remove a Disc
■To remove the disc, press the Load/Eject button to open the
drive.
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Getting Started 2–7
Using the Computer
Listening to Music
You can listen to music using any CD-ROM, CD-RW,
DVD-ROM, or DVD+R/RW drive.
To Listen to Music
1. Insert a CD or DVD disc.
2. Wait for the disc to start playing automatically.
If the disc does not play automatically, follow the onscreen
instructions.
3. Press the Load/Eject button to eject the CD or DVD from the
drive.
To Adjust the Volume
1. Click the Start button on Windows taskbar.
2. Click Control Panel.
3. Click Sounds, Speech, and Audio Devices.
4. Click Adjust the System Volume.
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2–8 Getting Started
Using the Computer
5. Make adjustments to the device and speaker volume levels.
6. Click Apply, then OK.
Playing a Movie
You can play a DVD movie only on a DVD-ROM or
DVD+R/RW drive.
To Play a Movie
1. Insert a DVD disc.
✎For best performance, close all other programs before playing a
DVD movie.
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Getting Started 2–9
Using the Computer
2. Wait for the DVD to start playing automatically. If it does not,
follow these steps.
a. Click the Start button on your Windows desktop.
b. Click All Programs, WinDVD, then WinDVD Player.
c. Click the Play button to start the movie.
3. Press the Load/Eject button to eject the DVD from the drive.
Creating a CD
There are several applications available for creating CDs.
Compaq provides CD burning software on select models to assist
you with creating CDs.
You can use either CD-R or CD-RW discs to create your CDs.
You can write to a CD-R disc only once; but you can write to,
erase, rewrite to, and reuse a CD-RW disc.
It is recommended that you use a CD-R disc if you are going to
play it in a CD player, CD-ROM, DVD-ROM, or DVD+R/RW
drive.
CD-RW discs are typically used for making data backups of your
personal CDs and computer hard drive.
Uses of the CD-RW Drive
You can create ... To ...
An audio CD Create personal music CDs with your favorite music tracks
and MP3/WMA files.
A data CD Store data from files or folders on your hard disk. This
feature is useful for backing up important files or for sharing
data with other people.
A direct copy of files Write files directly to a CD-R and CD-RW just like you copy
files to a disk drive. You can drag and drop files from one
drive to another in Windows Explorer.
A copy of a CD Create an entire copy of a CD or a backup of data files.
Jewel Case inserts and
labels
Make custom jewel case inserts and CD labels to indicate
the title and contents of a CD (labels are sold separately).
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2–10 Getting Started
Using the Computer
Maintaining the CD or DVD Drive
Keep the following guidelines in mind when maintaining and
cleaning your CD or DVD drive:
■Do not move the drive while it is operating.
■Avoid exposing the drive to rapid changes in temperature.
■If the drive is exposed to sudden change in temperature, wait
one hour before turning off the computer.
■Avoid exposing the drive to high temperatures or humidity,
direct sunlight, or mechanical vibrations.
■Clean the panel and controls with a soft, dry cloth.
■Never spray cleaning fluids into the drive.
■Unplug the computer if any liquids or objects fall into the
drive.
CD-R and CD-RW Disc Comparison
Allows you to... CD-R CD-RW
Write to CD • •
Write to CD multiple times •
Use multiple recording sessions •
Reuse CD •
Erase information •
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Getting Started 2–11
Using the Computer
Using the Mouse
Your computer includes either a Scroll Mouse or an Optical
Mouse.
If you wish, you can switch the functions of the left and right
buttons of a mouse.
To Modify Mouse Buttons
1. Click the Start button from the Windows taskbar.
2. Click Control Panel.
3. Click Printers and Other Hardware.
Mouse Components
1Left Mouse Button Click and quickly release to make screen selections.
Double-click and quickly release to open applications
and files.
2Scroll Wheel Spin to move backward and forward through a
document without having to continuously move the
mouse.
Click to activate autoscroll.
3Right Mouse Button Click and quickly release to display application menu
selections.
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2–12 Getting Started
Using the Computer
4. Click Mouse.
5. Check “Switch primary and secondary buttons” on the
Buttons tab.
6. Click OK to apply the changes.
Using the Scroll Mouse
The mouse directs the cursor on the Windows desktop. Use the
mouse to move quickly through a document or Web site.
Moving through a document or Web site with the scroll wheel is
faster than using the scroll bar. You can use the scroll wheel to:
■Scroll forward or backward through a document or Web site
by turning the scroll wheel forward or backward.
■Autoscroll by pressing down on the scroll wheel until it
clicks (you will see an autoscroll icon on your desktop).
Move the mouse vertically, horizontally, or diagonally to
scroll in the desired direction. The farther you move the
cursor from the starting point icon, the faster the scrolling
occurs. To stop autoscrolling, press any mouse button.
✎Autoscrolling does not work with some software.
Using the Optical Mouse
The optical mouse is available with select models. It provides the
same functions as the scroll mouse, but it uses an optical sensor
instead of a mechanical ball to determine the position of the
cursor on the screen. The surface on which you use the optical
mouse plays an important role in tracking the cursor.
When using the optical mouse:
■Use a mousepad or a white sheet of paper underneath your
mouse. Using it on a glass or see-through surface will inhibit
the ability of the sensor to track the cursor.
■Avoid using the mouse on a reflective surface such as a
mirror or shiny metal disk. This may cause tracking
problems.
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Getting Started 2–13
Using the Computer
■Some wood grains and grooved surfaces may also cause
tracking problems.
■If your mouse does not function properly, see the
troubleshooting section “Optical Mouse” on page 5–17.
Using the Compaq Internet Keyboard
Your computer includes either a PS/2 or USB Compaq Internet
Keyboard.
Compaq Internet Keyboard Components
1Function Keys Perform special functions, depending on the software
application being used.
2Internet Buttons Provide quick access to your favorite Web sites,
services, and applications.
3Edit Keys Include the following: Insert, Home, Page Up, Delete,
End, and Page Down.
4Status Lights Indicate a quick status of your computer and
keyboard settings (Num Lock, Caps Lock, and Scroll
Lock).
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2–14 Getting Started
Using the Computer
Using the Internet Buttons
The Internet Buttons make accessing your favorite Web sites,
services, and applications easier and faster.
✎Several Internet Buttons are programmed to default to an Internet
Web site when pressed. However, until you set up your Internet
Service Provider (ISP), the buttons will take you to a window that
guides you through the ISP setup process.
5Numeric Keys Work like a calculator keypad.
6Arrow Keys Navigate through games or through a document or
Web site. These keys allow you to move left, right, up,
and down, using the keyboard instead of the mouse.
7Application Key* Opens pop-up menus (like the right mouse button) in a
Microsoft Office application. May perform other
functions in other software applications.
8Windows Logo Keys* Open the Start menu in Microsoft Windows. Used in
combination with other keys to perform other
functions.
9Main Keys Work like standard typewriter-style keys.
*Keys available in select geographic regions.
Compaq Internet Keyboard Components (Continued)
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