Protect your investment
HP Total Care
Compaq products automatically come
with award-winning HP Total Care
support and service as part of your
purchase. But what happens when this
warranty expires? Who will you talk to
about upgrades, technical support, or
repair options? Who will you call if you
need help — 24 hours a day, 7 days a
week?
Don’t worry; HP is always here to
help you. Enjoy the benefits of HP
Total Care.
• Help and Support Center — right on
your Compaq Presario desktop.
• 24/7 assistance — online or toll-free
over the phone.
• Prompt service — real-time chat or
e-mail response in under an hour.
• Service plan options designed to
meet your needs — choose the one
that’s right for you.
Copyright © 2001, 2005 Hewlett-Packard Development Company, L.P. Programs and offers in this brochure are subject to change without
notice. Your actual system contents may vary.
Microsoft and Windows are U.S. trademarks of Microsoft Corporation.
Apple, FireWire, iPod, and iTunes are trademarks of Apple Computers, Inc., registered in the U.S. and other countries.
Adobe is a trademark of Adobe Systems Incorporated. Rev. 52
Extended Service Plans
HP Total Care provides greater peace of mind. And
you’ll save time and money while getting the most
out of your HP investment when you purchase an
HP Total Care Extended Service Plan now. Visit
www.hp.com/go/totalcare to learn more about
HP Total Care offerings for your Compaq product,
or to purchase a plan now call toll free
1-866-234-1377. Our HP Total Care advisors will
help you select the service option just right for you.
In Canada, visit www.hp.ca/go/totalcare or
call 1-877-231-4351.
Benefits and options include:
• Up to a three-year parts and labor warranty.
• 24/7 technical assistance with installation,
product configuration, setup, and problem
solving.
• Express repair options** including door-to-door
product pickup and delivery, freight paid by HP.
• HP’s Accidental Damage Protection for up to
three years of coverage for spills, drops, falls,
collisions, electrical surges, LCD screen
damage, and other inconvenient and
unavoidable accidents.**
HP House Call
With HP House Call you get the support
you need over the Web, by phone, or in
person. You can chat one-on-one with
an HP technician online. Or you can call
and have an HP technician walk you
through a repair by phone. Or if you still
need help, an HP technician can come
right to your home to service your PC.*
HP House Call has you covered.
To purchase, or to find out more about
HP House Call, please contact HP by
calling:
1-866-234-1377
*HP House Call is a for-fee service. HP House Call need will be determined by an HP support representative. Customer may be required to run system self-test programs or correct
reported faults upon telephone advice. HP House Call services are provided only if the issue cannot be corrected remotely. HP House Call service not available for HP Media Center PC
or customized (made to customer order) PC products. HP House Call is not available for notebook PCs. HP House Call is not available in Canada.
**Limitations may apply based on geographical location or type of damage. Door-to-door product pickup and Accidental Damage Protection not available in Canada.
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