HP E-PC C10 User manual

image library
and diagnostics
system
CD-ROM
user’s guide

i
HP e-pc information roadmap
The Image Library and Diagnostics System (ILD) CD-RO
T
TT
The 'Image Library and Diagnostics System CD-ROM' consists of two
software parts: The first is the Image Library
Image Library Image Library
Image Library software
softwaresoftware
software, and the second
the Hardware Diagnostic software
Hardware Diagnostic softwareHardware Diagnostic software
Hardware Diagnostic software.
These are independent of each other, and are used separately:
•The HP
Image Library is an application and a set of dri ers and HP
utilities for your HP PCs on this CD-ROM. The dri ers and utilities are
specially packaged to enable you to perform automatic installations to
your PC. You can use Image Library to reinstall one or more (or all) of
these software elements. A friendly user interface facilitates the
selection and loading of all dri ers, HP utilities, and third-party
applications.
•The CD-ROM also contains a Diagnostics package
to carry out
hardware diagnostics, called HP e-DiagTools
HP e-DiagToolsHP e-DiagTools
HP e-DiagTools. You can run e-DiagTools
by booting the PC from this CD.
HP e-DiagTools will check the configuration of your system and erify
that it is running correctly. It will identify any hardware problems and
pro ide precise information which can be passed to your HP-dedicated
support agents if necessary.
User’s guide
The Image Library and Diagnostics System CD-ROM User’s Guide
(this manual) will help you:
•Make use of your Image Library and Diagnostics System CD-ROM to
carry out automatic re-installation of one or more dri ers and utilities.
•Use e-DiagTools for hardware troubleshooting and make use the e-
features.
•Find out where to get more information.

ii
About This Document
This User’s Guide is intended for PC users or systems administration
personnel. If you are using Windows NT or Windows 2000 operating
systems, you must ha e administrator pri ileges.
This User’s Guide pro ides you with guidelines for using the HP Image
Library & Diagnostics system CD-ROM software, which is part of the HP
PC Image Engineer software.
HP e-pc Support Web Site
Refer to the HP e-pc support web site
www.hp.com/go/e–pcsupport for a wide range of information,
including:
•Downloadable documentation
•Ser ice and support options
•The latest ersions of dri ers and utilities
•BIOS updates
•Answers to Frequently Asked Questions.
Acronyms
The following terms are sometimes used in this manual for bre ity, to
replace the full description:
OS
OSOS
OS Operating System
ICR
ICRICR
ICR Image Creation and Reco ery CD-ROM
ILD
ILDILD
ILD Image Library and Diagnostics System CD-ROM
CD
CDCD
CD Compact Disc (Optical data disc)

Notice
The information contained in this document is subject to change
without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard
shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance,
or use of this material.
This document contains proprietary information that is protected by
copyright. All rights are reser ed. No part of this document may be
photocopied, reproduced, or translated to another language without the
prior written consent of Hewlett-Packard Company.
Microsoft®, MS®, MS-DOS®, Windows and Windows NT® are U.S.
registered trademarks of Microsoft Corporation.
AdobeTM and AcrobatTM are trademarks of Adobe Systems
Incorporated.
Hewlett-Packard France
Business Desktop Di ision
38053 Grenoble Cedex 9
France
 2000 Hewlett-Packard Company

Contents
English v
HP e-pc Information Roadmap. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
1 Introduction
Your Preloaded Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Full Reco ery of Preloaded Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What is the Ima e Library & Dia nostics System CD-ROM? . . . . . . 3
HP PC Ima e En ineer Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Image Creation and Reco ery CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . 4
Image Library and Diagnostics System CD-ROM . . . . . . . . . . . . . . . . . . 4
Image Transition Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Image Library (Administrator ersion) CD-ROM . . . . . . . . . . . . . . . . . . 5
When should I use Image Library (Administrator ersion)? . . . . . . . . . . 5
Runnin Ima e Library from the CD-ROM . . . . . . . . . . . . . . . . . . . . . 6
Runnin e-Dia Tools from the CD-ROM . . . . . . . . . . . . . . . . . . . . . . 6
2 Getting Started
The Ima e Library & Dia nostics System CD-ROM. . . . . . . . . . . . . . 8
Image Library Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Language Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Operatin System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Startin and Usin the User Interface . . . . . . . . . . . . . . . . . . . . . . . . 14

vi English
3 Installing Drivers and Utilities Automatically
How to Perform a Recovery of Drivers and Utilities . . . . . . . . . . . . 16
4 Troubleshooting and su ort
Troubleshootin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Obtainin the Latest Versions of Drivers and Utilities . . . . . . . . . . . 27
Additional Information and Support. . . . . . . . . . . . . . . . . . . . . . . . . 27
Legal Information
HP Software Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
HP Software License A reement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

1
Introduction
The Image Library and Diagnostics System CD-ROM and its use in the
reco ery of HP preloaded software.

Your Preloaded Software
2
Your Preloaded Software
Your HP PC is deli ered with preloaded software already in place on
the hard disk. This includes the operating system, all the correct
dri ers for your hardware, plus special HP utilities to support you if you
should run into difficulties at any time during the working life of the
PC.
To pro ide a secure backup against software corruption, the entire
preloaded system can be restored using the HP CD-ROMs pro ided
with your PC. These utilities permit a rapid trouble-free restart should
you e er need to reinstall your operating system, dri ers and/or HP
utilities.
Full Recovery of Preloaded Software
Two steps to carry out a complete reinstallation of all preloaded
software on your PC:
1Use the Image Creation and Reco ery CD-ROM to restore the
operating system (and HP disk partition). Refer to the
documentation on the Image Creation and Reco ery CD-ROM for
details
2When the OS is reinstalled and running, use the Image Library and
Diagnostics CD-ROM to reinstall the specific dri ers, HP
applications and utilities.