HP Pavilion x360 m1-u100 Manual

HP Pavilion x360 m1 Convertible PC
(model numbers m1-u100 through m1-
u199 and m1-u000 through m1-u099)
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

© Copyright 2016 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, Core, and Pentium are U.S.
registered trademarks of Intel Corporation.
Windows is either a registered trademark or
trademark of Microsoft Corporation in
the United States and/or other countries.
SD Logo is a trademark of its proprietor.
the information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Second Edition: July 2016
First Edition: April 2016
Document Part Number: 854267-002
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 10. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 10 functionality. See for
http://www.microsoft.com details.

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs
or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 6
Locating hardware ................................................................................................................................................. 6
Locating software .................................................................................................................................................. 6
Display .................................................................................................................................................................... 7
Keys ........................................................................................................................................................................ 8
Lights ...................................................................................................................................................................... 9
Speakers .............................................................................................................................................................. 10
TouchPad .............................................................................................................................................................. 11
Left side ............................................................................................................................................................... 12
Right side ............................................................................................................................................................. 14
Bottom ................................................................................................................................................................. 15
3 Illustrated parts catalog .............................................................................................................................. 16
Locating the model number, serial number, product number, and warranty information ............................... 16
Computer major components .............................................................................................................................. 17
Display components ............................................................................................................................................ 24
Miscellaneous parts ............................................................................................................................................. 26
4 Removal and replacement preliminary requirements ..................................................................................... 27
Tools required ...................................................................................................................................................... 27
Service considerations ......................................................................................................................................... 27
Plastic parts ....................................................................................................................................... 27
Cables and connectors ...................................................................................................................... 28
Drive handling ................................................................................................................................... 28
Grounding guidelines ........................................................................................................................................... 29
Electrostatic discharge damage ........................................................................................................ 29
Packaging and transporting guidelines .......................................................................... 30
Workstation guidelines ................................................................................ 30
5 Removal and replacement procedures ........................................................................................................... 32
Component replacement procedures .................................................................................................................. 32
Keyboard/top cover ........................................................................................................................... 32
TouchPad cable .................................................................................................................................. 37
TouchPad ........................................................................................................................................... 37
v

Battery ............................................................................................................................................... 39
Hard drive .......................................................................................................................................... 40
Solid-state drive ................................................................................................................................ 42
Connector board ................................................................................................................................ 43
Power button board .......................................................................................................................... 45
System board .................................................................................................................................... 46
Memory module ................................................................................................................................ 49
WLAN module .................................................................................................................................... 51
Fan/heat sink assembly .................................................................................................................... 53
Speakers ............................................................................................................................................ 55
Display assembly ............................................................................................................................... 56
Power connector cable ...................................................................................................................... 64
6 Using Setup Utility (BIOS) ............................................................................................................................. 65
Starting Setup Utility (BIOS) ................................................................................................................................ 65
Updating Setup Utility (BIOS) .............................................................................................................................. 65
Determining the BIOS version ........................................................................................................... 65
Downloading a BIOS update .............................................................................................................. 66
7 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 67
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 67
8 Specications .............................................................................................................................................. 69
Dimensions .......................................................................................................................................................... 69
Operating environment ....................................................................................................................................... 69
Input power .......................................................................................................................................................... 70
9 Backing up, restoring, and recovering ........................................................................................................... 71
Creating recovery media and backups ................................................................................................................ 71
Creating HP Recovery media (select products only) ......................................................................... 71
Using Windows tools ........................................................................................................................................... 72
Restore and recovery ........................................................................................................................................... 73
Recovering using HP Recovery Manager ........................................................................................... 73
What you need to know before you get started ............................................................. 73
Using the HP Recovery partition (select products only) ................................................. 74
Using HP Recovery media to recover .............................................................................. 74
Changing the computer boot order ................................................................................ 75
Removing the HP Recovery partition (select products only) ......................................... 76
vi

10 Power cord set requirements ...................................................................................................................... 77
Requirements for all countries ............................................................................................................................ 77
Requirements for specic countries and regions ................................................................................................ 77
11 Recycling .................................................................................................................................................. 79
Index ............................................................................................................................................................. 80
vii

viii

1 Product description
Category Description HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u100
through m1-1099)
HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u000 through m1-
u099)
Product Name HP Pavilion x360 m1 Convertible
PC (model numbers used m1-
u100 through m1-1099)
√
HP Pavilion x360 m1 Convertible
PC (model numbers used m1-
u000 through m1-u099)
√
Processors ●Intel® Core™ i3-7100U
2.40-GHz processor (2133-
MHz FSB, 3.0-MB L3 cache,
dual core, 15-W)
●Intel Pentium™ N4200 1.1-
GHz (turbo up to 2.5-GHz)
processor (1866-MHz FSB,
2.0-MB L2 cache,
quad core, 6-W)
●Intel Celeron™ N3350 1.1-
GHz (turbo up to 2.4-GHz)
processor (1866-MHz FSB,
2.0-MB L2 cache, dual core,
6-W)
√
●Intel Core i3-6100U 2.30-
GHz processor (1600-MHz
FSB, 3.0-MB L3 cache,
dual core, 15-W)
●Intel Pentium N3710 1.60-
GHz (turbo up to 2.56-GHz)
processor (1600-MHz FSB,
2.0-MB L2 cache,
quad core, 6-W)
●Intel Celeron N3060 1.60-
GHz (turbo up to 2.48-GHz)
processor (1600-MHz FSB,
2.0-MB L2 cache, dual core,
6-W)
√ √
Chipset Integrated soldered-on-circuit
(SoC)
√ √
Graphics Internal graphics:
Intel HD Graphics 620 on
computer models equipped with
an Intel Core i3-7100U
√
Intel HD Graphics 520 on
computer models equipped with
an Intel Pentium or Intel Celeron
processor
√ √
1

Category Description HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u100
through m1-1099)
HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u000 through m1-
u099)
Graphics (continued) Support for HD decode, DX12,
and high-denition multimedia
interface (HDMI) v1.4
√ √
Panel 11.6-in, high-denition (HD),
AntiGlare (AG) (1366×768), in-
plane switching (IPS)/UWVA,
white light-emitting (WLED),
slim (3.0-mm), TouchScreen
display panel with ush glass
and MultiTouch enabled; typical
brightness: 340 nits;
Support for eDP
√ √
Memory module One memory slot, non-customer
accessible
Support for DDR4-2133 Single
Channel (only on computer
models equipped with an
Intel Core processor)
Support for DDR3L-1600 Single
Channel (only on computer
models equipped with an
Intel Pentium or
Intel Celeron processor)
Support for up to 2.0-GB
onboard system memory (only
on computer models equipped
with an Intel Celeron processor)
Support for up to 8-GB
maximum on-board
system memory:
●8192-GB (8192-GB × 1)
●4096-GB (4096-GB × 1)
√ √
Storage Hard drive:
Support for all SATA, 2.5-in
hard drives
Support for Accelerometer hard
drive protection (HP2DCTR)
Support for the following
hard drives:
●1-TB, 5400-rpm, SATA, 7.2-
mm hard drive
●500-GB, 5400-rpm, SATA,
7.2-mm hard drive
●500-GB, 5400-rpm, SATA,
7.0-mm, 8.0-GB NAND
hybrid solid-state
hard drive
√ √
2 Chapter 1 Product description

Category Description HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u100
through m1-1099)
HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u000 through m1-
u099)
Storage (continued) Solid-state drive: only available
on computer models equipped
with an Intel Core processor
Support for PCIe, SATA co-layout,
M.2 solid-state drives
Support for a 128-MB, M2.2280
solid-state drive (DRAM-less)
embedded MultiMediaCard
(eMMC): 32 GB (available only on
computer models equipped with
an Intel Celeron processor)
√ √
Optical drive HP external DVD±RW DL
SuperMulti Drive
√ √
Audio and video HP Wide Vision HD webcam with
indicator light, 720p by 30
frames per second, BSI sensor,
f2.0, 88° wide eld of vision
Dual array digital microphones
with beam-forming, echo-
cancellation, noise-suppression,
and voice recognition software
Two speakers
Bang & Olufsen Play audio
Support for Realtek Smart Amp
(audio codec: ALC3258-CG)
Support for voice recognition
Enable HP Noise Cancellation
√ √
Sensors Accelerometer (HP2DCTR)
ECompass (HP9DS1TR)
Gyroscope (HP9DS1TR)
Sensor hub (Integrated sensor
hub on computer models
equipped with an Intel Core
processor; Discrete sensor hub
STM32F102CBT6 on computer
models equipped with an Intel
Pentium or Intel Celeron
processor)
√ √
Wireless Integrated wireless local area
network (WLAN) options by way
of wireless module
Two built-in M.2 WLAN antennas
Support for the following
WLAN modules:
●Intel 3165NGWG 1 ac 1×1 +
Bluetooth® 4.0 LE PCIe
√ √
3

Category Description HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u100
through m1-1099)
HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u000 through m1-
u099)
Wireless (continued) ●+USB NGFF 2230 Combo
Adapter for use in all
countries and regions
●Realtek RTL8723BE
802.11b/g/n 1×1 Wi-Fi +
Bluetooth 4.0 Combo
Adapter for use in all
countries and regions
except Brazil
√ √
●Realtek RTL8723BE
802.11b/g/n 1×1 Wi-Fi +
Bluetooth 4.0 Combo
Adapter for use only
in Brazil
√
Compatible with MiraCast-
certied devices
Support for Intel WiDi
√ √
External media cards Micro-Secure Digital (SD®) media
reader slot
√ √
Ports ●Headphone/microphone
combo jack
●HDMI v 1.4 supporting up
to 1920×1080 @ 60Hz
●USB type C 3.1 port Gen 1
supporting charging and
data transfer
●USB 2.0 port
√ √
Keyboard/pointing
devices
Full-sized, standard, island-
style, backlit keyboard
Clickpad with image sensor
Multitouch gestures enabled
√ √
Power requirements Support for Windows® 10
Modern Trackpad Gestures
√ √
Security Trusted platform module
(TPM) 2.0
Support for Security cable lock
√ √
Operating system For APJ SEAP Market (EM/SL
#UUF/#AKL/AR6):
●SEAP Windows 10 Home
EM/SL
●SEAP Windows 10 Home
China Language Edition
●CPPP Windows 10 Step Up
2-in-1 EM/SL
√ √
4 Chapter 1 Product description

Category Description HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u100
through m1-1099)
HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u000 through m1-
u099)
Operating system
(continued)
For Developed Market (ML):
●Windows 10 Entry 2-in-1
ML
●Windows 10 Home ML
●Windows 10 Value 2-in-1
For Emerging Market (EM/SL):
●Windows 10 Entry 2-in-1
EM/SL
●Windows 10 Home EM/SL
●Windows 10 Step Up 2-in-1
EM/SL
√ √
Serviceability End user replaceable part:
AC adapter
√ √
5

2 External component identication
Locating hardware
To nd out what hardware is installed on your computer:
▲Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To nd out what software is installed on your computer:
▲Select the Start button, and then select All apps.
‒ or –
Right-click the Start button, and then select Programs and Features.
6 Chapter 2 External component identication

Display
Item Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with
wireless local area networks (WLANs).
(2) Internal microphones Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some products
allow you to video conference and chat online using
streaming video.
To use a webcam (integrated camera):
▲Type camera in the taskbar search box, and then
select Camera.
*The antennas are not visible from the outside of the computer, and the antenna location may vary. For optimal transmission, keep
the areas immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country
or region.
To access this guide:
▲Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
Display 7

Keys
NOTE: Your computer may look slightly dierent from the illustration below.
Item Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Displays system information when pressed in combination
with the esc key.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close
the Start menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns
the keyboard backlight feature o or on.
8 Chapter 2 External component identication

Lights
NOTE: Your computer may look slightly dierent from the illustration below.
Item Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all
capital letters.
(2) Mute light ●Amber: Computer sound is o.
●O: Computer sound is on.
Lights 9

Speakers
NOTE: Your computer may look slightly dierent from the illustration below.
Component Description
Speakers Produce sound.
10 Chapter 2 External component identication

TouchPad
Item Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate
items on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
TouchPad 11

Left side
Item Component Description
(1) Power button ●When the computer is o, press the button to turn on
the computer.
●When the computer is on, press the button briey to
initiate Sleep.
●When the computer is in the Sleep state, press
the button briey to exit Sleep.
●When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button
results in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your
power options.
▲Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
Right-click the Start button, and then select
Power Options.
(2) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state, a power-
saving state. The computer shuts o power to
the display and other unneeded components.
●O: The computer is o or in Hibernation. Hibernation
is a power-saving state that uses the least amount
of power.
(3) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled
or stolen.
(4) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner, or USB hub.
(5) Audio-out (headphone)/Audio-in (microphone) combo jack Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects
12 Chapter 2 External component identication