HP e-PC c10/s10 Service manual

administrator’s
guide
HP image library
www.hp.com/go/support

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iii
This Manual
This manual is intended for MIS (Management Information Services),
IT (Information Technology), or system administrator personnel. A
good knowledge of Microsoft operating systems as well as software
deployment tools is required. You must have administrator privileges.
This manual provides guidelines for using the HP Image Library, which
is part of the HP PC Image Engineer.
What is the Image Library?
The Image Library is a CD-ROM that contains drivers and HP utilities
for HP PCs. The Image Library CD-ROM is the topic of this guide. This
CD-ROM is referred to as the full ‘Administrator Version’ of the Image
Library, to differentiate it from the Image Library & Diagnostics
System CD-ROM (described briefly on page v). The Image Library CD-
ROM is intended for MIS, IT, or system administration personnel.
The drivers and utilities are packaged to enable you to perform
automatic installations on local PCs and also to update a server so that
you can perform remote installations using your own deployment or
maintenance solution or Microsoft SMS 2.0.
The Image Library can be useful during much of the PC’s lifecycle, for
instance:
•During qualification of a disk image
•For maintenance tasks, for example, using Microsoft SMS to perform
driver updates on remote PCs.

iv
HP PC Image Engineer Products
The Image Library (Administrator version) is one part of HP PC Image
Engineer solutions. The HP PC Image Engineer suite comprises these
products:
❒Image Creation and Recovery CD-ROM
❒Image Library & Diagnostics System CD-ROM
❒Image Library (Administrator version) CD-ROM
(described in this guide)
❒Image Transition Tool.
NOTE Not all the Image Engineer products are packaged with each PC.
The range of language versions available may vary between tools.
Image Creation and Recovery CD-ROM
This CD-ROM is provided with most new HP PCs. It contains online
documentation fully explaining its use. With the latest, full-featured
version, you can:
•Recover the operating system
•Set disk partitioning parameters
•Upgrade or downgrade the operating system (to the alternative
provided on the CD-ROMs)
•Browse the operating system master files.
This CD-ROM can be used in cases where you must reinstall your
operating system and other software, after reformatting your hard disk.
This may be useful when you can not guarantee the integrity of you
software, for instance due to virus infection.

v
Image Library and Diagnostics System CD-ROM
This CD-ROM is included with your PC for most models and language
versions. It is used to carry out automated software recovery and/or
diagnostics on single PCs:
•Recover all drivers, applications and HP utilities
•Recover individual drivers
•Run HP e-DiagTools, the hardware diagnostics utilities
Image Transition Tool
The Image Transition Tool is a CD-ROM software utility to help you
adapt an existing PC’s disk image to a new HP PC. Check availability
with your HP supplier, or on HP websites.

vi

Contents
English vii
1 Getting Started
What is HP’s Image Library? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
The Image Library CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Overview of the Library Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Library Directory Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Language Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
LAN Card Drivers and Network Protocols. . . . . . . . . . . . . . . . . . . . . 18
Starting and Using the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . 19
Creating a Hard Disk Copy of the Image Library . . . . . . . . . . . . . . . 21
2 Local Automatic Installation
What are the Automatic Installation Packages? . . . . . . . . . . . . . . . . 24
How to Perform a Local Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 25
Installing Components Without the User Interface. . . . . . . . . . . . . . 34
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

viii English
3 Microsoft SMS
What is Microsoft SMS?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
What is an SMS Package? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
The HP Image Library SMS 2.0 Packages . . . . . . . . . . . . . . . . . . . . . . . . 37
How to Use the Image Library with Microsoft SMS . . . . . . . . . . . . 38
Phase 1: Copy the Drivers to the SMS Server . . . . . . . . . . . . . . . . . . . . . 39
Phase 2: Update the Required Client PCs . . . . . . . . . . . . . . . . . . . . . . . . 44
Customizing SMS Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Uninstallation and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4 Copying Drivers and Utilities to a Server
What are the Automatic Installation Packages?. . . . . . . . . . . . . . . . 48
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
How to Copy Drivers and Utilities to a Server . . . . . . . . . . . . . . . . . 50
Performing Remote Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

English ix
5 Support
Obtaining the Latest Versions of Drivers and Utilities . . . . . . . . . . . 58
Additional Information and Support. . . . . . . . . . . . . . . . . . . . . . . . . . 59
Legal Information
HP Software Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
HP Software License Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

xEnglish