HP ProLiant xw2x220c - Blade Workstation Service manual

Administrator’s Guide for Microsoft Windows
on HP ProLiant Blade Workstations
January 2009
Part number: 443069-004
Fourth edition: January 2009

2
© Copyright 2009 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the
express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional
warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Windows and Windows Server are registered trademarks of Microsoft Corporation in the United States and other countries.
Intel and Xeon are trademarks of Intel Corporation in the United States and other countries.
Part number: 443069-004
Fourth edition: January 2009
Audience Assumptions
This guide is for the person who installs, administers, and troubleshoots blade workstations and client access
devices. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing
hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack
installations.

Contents 3
Contents
1 Introduction
1-1 Nomenclature...................................................................................................................... 8
1-2 Administrator’s Guide organization ...................................................................................... 10
1-3 Blade workstation solution documents ................................................................................... 11
1-4 Obtaining HP technical support ........................................................................................... 12
1-5 Customer Self Repair .......................................................................................................... 12
1-6 Ordering Windows recovery media ..................................................................................... 12
1-7 Microsoft Windows licensing............................................................................................... 12
2 Blade workstation video subsystem
2-1 Setting Remote Console Mode ............................................................................................. 16
2-2 Admin Mode ..................................................................................................................... 17
2-3 Setup Mode ......................................................................................................................18
2-4 User Mode........................................................................................................................ 19
2-5 Summary of Remote Console Modes..................................................................................... 20
3 Installing, powering on, booting, and validating the blade workstation solution
3-1 Setting up the client computer .............................................................................................. 22
3-2 Installing and turning on the blade workstation ...................................................................... 22
3-2-1 Preparing the blade workstation infrastructure........................................................................ 22
3-2-2 Configuring the blade workstation hardware ......................................................................... 23
3-2-3 Connecting media to the blade workstation ........................................................................... 24
3-2-4 Powering on the blade workstation....................................................................................... 25
3-2-5 Blade workstation sleep states.............................................................................................. 26
3-3 The OOBE screens ............................................................................................................. 26
3-4 Verifying networking .......................................................................................................... 27
3-4-1 NIC1 and NIC2 verification ................................................................................................ 27
3-4-2 iLO 2 network verification ................................................................................................... 28
3-5 Installing, configuring, and verifying RGS.............................................................................. 29
3-5-1 Installing RGS.................................................................................................................... 29
3-5-2 Setting the RGS NIC binding order....................................................................................... 29
3-5-3 Setting User Mode ............................................................................................................. 31
3-5-4 Verifying RGS operation ..................................................................................................... 31
3-6 Installing applications .........................................................................................................31
3-7 Validating the solution ........................................................................................................ 32
3-8 Integrate additional blade workstations and client computers................................................... 32
3-9 Optional: Configure network teaming................................................................................... 32
4 Creating a custom Windows XP-32 image
4-1 Components in the factory-installed Windows XP-32 image ..................................................... 34
4-2 Creating a custom Windows XP-32 image............................................................................. 35
4-2-1 Required components ......................................................................................................... 35
4-2-2 Optional software components............................................................................................. 36
4-2-3 Creating the Windows XP-32 image..................................................................................... 36
4-2-4 Configuring the operating system ......................................................................................... 45
4-2-5 Verifying the network connections ........................................................................................ 47
4-2-6 Installing and verifying RGS ................................................................................................ 47
4-2-7 Installing the applications .................................................................................................... 47
4-2-8 Validating the solution ........................................................................................................ 47
4-2-9 Deploying the Windows image............................................................................................ 47
5 Restoring Windows XP-32
5-1-1 Hardware configuration...................................................................................................... 48
5-1-2 Restoring Windows XP-32 from the RestorePlus! CD................................................................ 48
6 Using Windows XP-64 on the blade workstation

Contents 4
6-1 Windows XP-64 processes .................................................................................................. 49
7 Using Windows Vista on the blade workstation
7-1 Acquiring Windows Vista ................................................................................................... 50
7-2 Installing Windows Vista..................................................................................................... 50
7-2-1 Hardware configuration...................................................................................................... 50
7-2-2 Windows Vista installation steps .......................................................................................... 51
7-3 Viewing the Windows Vista desktop..................................................................................... 51
8 Capturing a blade workstation image using HP RDP
9 Deploying a blade workstation image using HP RDP
10 Performing an unattended installation of Windows XP-32 and Windows XP-64
10-1 Assumptions ...................................................................................................................... 58
10-2 Unattended installation procedure ........................................................................................ 59
11 User Information
11-1 Introduction ....................................................................................................................... 68
11-2 Powering on the HP blade workstation client.......................................................................... 68
11-3 Changing the behavior of RGS ............................................................................................ 68
11-4 Connecting from the client to the blade ................................................................................. 69
11-4-1 Using Enterprise Directory ......................................................................................... 69
11-4-2 Using a local directory file......................................................................................... 70
11-4-3 Using manual entry................................................................................................... 70
11-5 Sending Ctrl+Alt+Delete to the blade workstation................................................................... 71
11-6 Accessing blade workstation desktop windows ...................................................................... 71
11-7 Moving desktop windows between monitors .......................................................................... 72
11-8 Spanning multiple displays with a desktop window ................................................................ 72
11-9 Maximizing a window to a single display ............................................................................. 72
11-10 Supported USB devices....................................................................................................... 73
11-11 Synchronizing a PDA.......................................................................................................... 73
11-12 Adjusting audio volume on the client and blade ..................................................................... 73
11-13 Disconnecting the client from the blade workstations............................................................... 74
11-14 Reconnecting to disconnected sessions.................................................................................. 74
12 Managing the blade workstation
12-1 Onboard Administrator....................................................................................................... 76
12-2 Integrated Lights-Out 2 (iLO 2) ............................................................................................. 78
12-2-1 Accessing iLO 2....................................................................................................... 78
12-2-2 iLO 2 Remote Console .............................................................................................. 79
12-2-3 Viewing the Windows desktop................................................................................... 81
12-2-4 iLO 2 virtual media................................................................................................... 82
12-3 Remote Desktop Connection ................................................................................................ 84
12-4 System Management Homepage.......................................................................................... 86
12-4-1 Local access to SMH................................................................................................. 87
12-5 HP Systems Insight Manager................................................................................................ 87
12-6 HP Rapid Deployment Pack ................................................................................................. 88
12-6-1 Introduction ............................................................................................................. 88
12-6-2 HP RDP content ........................................................................................................ 88
12-6-3 Infrastructure requirements ......................................................................................... 88
12-6-4 HP RDP-specific differences between server blades and blade workstations...................... 88
12-6-5 Use Rip-n-Replace and Virtual Bay features to replace failed systems ............................... 89
12-7 HP Insight Diagnostics ........................................................................................................ 90
12-7-1 Key features and benefits .......................................................................................... 90
12-7-2 Theory of operation .................................................................................................. 90
12-7-3 Accessing HP Insight Diagnostics................................................................................ 90
12-7-4 Survey tab............................................................................................................... 91
12-7-5 Test tab................................................................................................................... 91
12-7-6 Status tab ................................................................................................................ 92

Contents 5
12-7-7 Log tab ................................................................................................................... 92
12-7-8 Help tab.................................................................................................................. 92
12-7-9 Saving and printing information in HP Insight Diagnostics.............................................. 92
12-7-10 Downloading the latest version of HP Insight Diagnostics ............................................... 93
12-8 ROM-Based Setup Utility ..................................................................................................... 93
12-9 Power-on Self Test ..............................................................................................................93
12-10 BIOS Serial Console........................................................................................................... 93
12-11 BIOS programming ............................................................................................................ 93
13 Troubleshooting the blade workstation solution
13-1 Troubleshooting SMH problems ........................................................................................... 94
13-2 Troubleshooting HP SIM problems ........................................................................................ 94
13-3 Troubleshooting RGS problems ............................................................................................ 95
13-4 Troubleshooting Windows problems ..................................................................................... 96
APPENDIX A: Downloading and installing SoftPaqs and Smart Components
A-1 Downloading and installing SoftPaqs.................................................................................................. 97
A-2 Downloading and installing Smart Components .................................................................................101
A-2-1 Installing Smart Components using their graphical user interface .................................................. 101
A-2-2 Command line installation of Smart Components ........................................................................ 103
Index

Figures 6
Figures
Figure 1-1 Simplified HP Blade Workstation Solution documentation hierarchy .................................................. 11
Figure 2-1 Video subsystem architecture and operating modes ........................................................................ 14
Figure 2-2 Viewing and setting Remote Console Mode ................................................................................... 16
Figure 2-3 Admin Mode ............................................................................................................................. 17
Figure 2-4 Setup Mode............................................................................................................................... 18
Figure 2-5 User Mode ................................................................................................................................ 19
Figure 3-1 The HP Graphics Expansion Blade attaches to the xw460c blade workstation .................................... 23
Figure 3-2 Connecting media to the blade workstation ................................................................................... 24
Figure 3-3 Connecting a monitor, keyboard, and mouse to the blade workstation .............................................. 25
Figure 3-4 The OOBE Administrator password screen..................................................................................... 26
Figure 3-5 System Management Homepage .................................................................................................. 27
Figure 3-6 Boot console display of the iLO 2 IP address .................................................................................. 28
Figure 3-7 iLO 2 login screen ...................................................................................................................... 28
Figure 3-8 Viewing the two blade workstation NICs ....................................................................................... 29
Figure 3-9 NIC IP addresses........................................................................................................................ 30
Figure 3-10 Determining the first NIC .......................................................................................................... 30
Figure 3-11 Advanced Settings dialog.......................................................................................................... 30
Figure 4-1 Windows setup screen ................................................................................................................ 36
Figure 4-2 Mass storage setup screen........................................................................................................... 37
Figure 4-3 Storage driver prompt screen ....................................................................................................... 37
Figure 4-4 SCSI adapter selection screen ...................................................................................................... 38
Figure 4-5 Windows XP Pro setup screen ...................................................................................................... 38
Figure 4-6 Windows XP EULA ..................................................................................................................... 39
Figure 4-7 Windows setup manual installation screen..................................................................................... 40
Figure 4-8 Windows logo testing screen ....................................................................................................... 40
Figure 4-9 Product key screen..................................................................................................................... 41
Figure 4-10 Computer Name and Administrator Password screen ....................................................................42
Figure 4-11 Installation of SNMP ................................................................................................................. 43
Figure 4-12 SNMP service properties ........................................................................................................... 44
Figure 8-1 Process to capture the blade workstation OS image ........................................................................ 52
Figure 9-1 Process to deploy an OS image to the blade workstation................................................................. 55
Figure 10-1 Example unattended installation directories.................................................................................. 59
Figure 10-2 SoftPaq that provides support files for unattended installation of Windows....................................... 60
Figure 11-1 RGS Receiver Single Sign-on authentication prompt ...................................................................... 69
Figure 11-2 Blade Easy Login screen ............................................................................................................ 70
Figure 11-3 Rebooting Windows on the blade................................................................................................ 74
Figure 12-1 Enclosure front and rear views ................................................................................................... 76
Figure 12-2 Detailed blade information ........................................................................................................ 77
Figure 12-3 Blade power management......................................................................................................... 77
Figure 12-4 iLO 2 status summary................................................................................................................ 78
Figure 12-5 Remote Console selection .......................................................................................................... 79
Figure 12-6 Boot console ............................................................................................................................ 80
Figure 12-7 Windows desktop..................................................................................................................... 81
Figure 12-8 The Ctrl+Alt+Del button ............................................................................................................. 81
Figure 12-9 Connecting virtual media........................................................................................................... 82
Figure 12-10 PC files accessible from the blade workstation Windows desktop ................................................. 83
Figure 12-11 Mounting of virtual media to the blade workstation using the Integrated Remote Console................. 83
Figure 12-12 Remote Desktop Connection menu ............................................................................................ 84
Figure 12-13 Blade IP address..................................................................................................................... 84
Figure 12-14 RDC Windows desktop ........................................................................................................... 85
Figure 12-15 SMH login screen ................................................................................................................... 86
Figure 12-16 System status page ................................................................................................................. 86
Figure 12-17 Accessing SMH from the Start Menu ......................................................................................... 87
Figure A-1 Operating system selection options............................................................................................... 98

Tables 7
Figure A-2 Broadcom network driver SoftPaq................................................................................................. 98
Figure A-3 SoftPaq file download window..................................................................................................... 99
Figure A-4 Softpaq startup window .............................................................................................................. 99
Figure A-5 Specifying the unpacking location of the SoftPaq files ................................................................... 100
Figure A-6 Unpacked SoftPaq files ............................................................................................................. 100
Figure A-7 Downloading and initiating installation of Smart Components ........................................................ 101
Figure A-8 Initial Smart Component installation GUI ..................................................................................... 102
Figure A-9 Pre-installation window ............................................................................................................. 102
Tables
Table 1-1 Windows-related procedures described in this document .................................................................... 8
Table 2-1 Use of the video controllers in Admin Mode .................................................................................... 17
Table 2-2 Use of the video controllers in Setup Mode ..................................................................................... 18
Table 2-3 Use of the video controllers in User Mode....................................................................................... 19
Table 2-4 Use of the video controllers for each Remote Console Mode.............................................................. 20
Table 4-1 HP System Management Homepage port exceptions........................................................................45
Table 4-2 RGS Sender port exception........................................................................................................... 45
Table 4-3 HP RDP port exceptions ................................................................................................................ 46
Table 10-1 Example drivers and software ..................................................................................................... 60
Table 10-2 RGS and utilities........................................................................................................................ 61
Table 13-1 Troubleshooting System Management Homepage problems ............................................................ 94
Table 13-2 Troubleshooting HP Systems Insight Manager problems .................................................................. 94
Table 13-3 Troubleshooting RGS problems.................................................................................................... 95
Table 13-4 Troubleshooting Windows problems ............................................................................................ 96

Introduction 8
1 Introduction
For an overview of the HP Blade Workstation Solution, including its architecture, HP recommends that you read
the following document—it is the Read-Me-First document for the HP Blade Workstation Solution:
HP Blade Workstation Solution Planning Guide
This document is available at www.hp.com/support/xw460c_manuals and
www.hp.com/support/xw2x220c_manuals. Also available on these websites is the document:
Hardware and Software Supported by HP ProLiant Blade Workstations
The above document describes the latest hardware and software supported by the blade workstations. See
Section 1-3, “Blade workstation solution documents,“ for additional blade workstation solution documentation.
This Administrator’s Guide provides the information shown in Table 1-1 for Microsoft® Windows® XP Pro SP2,
Microsoft Windows XP Pro x64 Edition and Windows Vista (both 32-bit and 64-bit versions). All seven of the
procedures in Table 1-1 are supported on Windows XP Pro SP2 and SP3, while, for Windows XP Pro x64 and
Windows Vista, a subset of the seven procedures is supported. Click on the links in the table for detailed
information.
Table 1-1 Windows-related procedures described in this document
1-1 Nomenclature
For simplicity, the following nomenclature, shown in bold, is used to reference each Windows operating system:
1. Microsoft Windows XP
•Microsoft Windows XP Professional SP2 and SP3—Windows XP-32
•Microsoft Windows XP Professional x64 Edition—Windows XP-64
2. Windows Vista
•Genuine Windows Vista Business Blade PC Edition, 32-bit version—Windows Vista-32
•Genuine Windows Vista Business Blade PC Edition, 64-bit version—Windows Vista-64
IMPORTANT: Windows Vista-32 and Windows Vista-64 recovery media (DVDs) are available to allow you to begin
evaluating Windows Vista in your blade workstation environment. Prior to installing Windows Vista-32 or Windows
Vista-64, it is important to understand that the RGS Sender is not yet supported on Windows Vista—see Chapter 7,
“Using Windows Vista on the blade workstation,” for further details.
Windows-related Procedures
OS
Bringing up
the blade
workstation
with the
factory-
installed OS
Installing
and verifying
RGS
Creating
and
configuring
a custom
OS Restoring the OS
Capturing
an
OS image
using RDP
Deploying
an OS
image
using RDP Unattended
installation
Windows
XP Pro SP2
and SP3 Chapter 3 Chapter 4 Chapter 5
Windows
XP Pro x64
Edition
Section 3-5
Chapter 6
Chapter 8 Chapter 9 Chapter 10
Windows
Vista (32-bit
and 64-bit)
Not applicable—
these operating
systems cannot
currently be
ordered factory-
installed
The RGS Sender
is not currently
supported on
Windows Vista
Chapter 7

Introduction 9
NOTE: References to “Windows XP” or “Windows Vista” without a numeric suffix apply to both the 32-bit and 64-bit
versions of the operating system.
The following nomenclature, shown in bold, is used to reference each blade workstation:
1. HP ProLiant xw460c Blade Workstation—xw460c blade workstation
2. HP ProLiant xw2x220c Blade Workstation—xw2x220c blade workstation
The phrase “blade workstation” refers to either the xw460c blade workstation or the xw2x220c blade
workstation.

Introduction 10
1-2 Administrator’s Guide organization
This document is organized as follows:
Chapter 1—Introduction
This chapter describes where to find the blade workstation solution documentation, and how to obtain HP
technical support. The chapter also describes Windows licensing on blade workstations.
Chapter 2—Blade workstation video subsystem
This chapter describes the blade workstation video subsystem, covering the two video controllers. This
chapter also describes how to select which video controller is active, and how to view the image generated
by the video controllers.
Chapter 3—Installing, powering on, booting, and validating the blade workstation solution
This chapter describes how to prepare the blade workstation solution, including the blade workstation, the
enclosure, the network, the client computer, and HP Remote Graphics Software.
Chapter 4—Creating a custom Windows XP-32 image
This chapter describes how to create a custom Windows XP-32 image for the blade workstation.
Chapter 5—Restoring Windows XP-32
This chapter describes how to restore the factory-installed Windows XP-32 operating system.
Chapter 6—Using Windows XP-64 on the blade workstation
This chapter describes the key differences in how Windows XP-64 is used on the blade workstation
compared to Windows XP-32.
Chapter 7—Using Windows Vista on the blade workstation
This chapter describes Windows Vista-32 and Windows Vista-64 on the blade workstation.
Chapter 8—Capturing a blade workstation image using HP RDP
This chapter describes how to capture a blade workstation image on Windows XP-32 and Windows XP-64
using HP Rapid Deployment Pack.
Chapter 9—Deploying a blade workstation image using HP RDP
This chapter describes how to deploy a blade workstation image on Windows XP-32 and Windows XP-64
using HP Rapid Deployment Pack.
Chapter 10—Performing an unattended installation of Windows XP-32 and Windows XP-64
This chapter describes how to perform an unattended installation of Windows XP-32 and Windows XP-64.
Chapter 11—User Information
This chapter provides information to guide the end-users of the HP Blade Workstation Solution.
Chapter 12—Managing the blade workstation
This chapter describes the management features of the blade workstation, such as Integrated Lights-Out 2
(iLO 2), Onboard Administrator, and System Management Homepage.
Chapter 13—Troubleshooting the blade workstation solution
This chapter describes possible problems with your blade workstation solution, as well as likely causes and
troubleshooting suggestions.
Appendix A—Downloading and installing SoftPaqs and Smart Components
This appendix describes how to find, download, and install blade workstation SoftPaqs and Smart
Components, covering both Windows XP-32 and Windows XP-64.