HP iPAQ hx2000 Series Instruction Manual

How Do I...?
Look inside to find answers to
frequently asked questions
about product setup, features,
and more.
HP iPAQ hx2000 series Pocket PC
Printed in Korea
366427-001
Not all models available in all regions.

© 2004 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows NT are trademarks of Microsoft
Corporation in the U.S. and other countries.
All other product names mentioned herein may be trademarks of their
respective companies.
Hewlett-Packard Company shall not be liable for technical or editorial
errors or omissions contained herein. The information is provided “as is”
without warranty of any kind and is subject to change without notice. The
warranties for Hewlett-Packard products are set forth in the express limited
warranty statements accompanying such products. Nothing herein should
be construed as an additional warranty.
ÄCAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.
How Do I...?
HP iPAQ hx2000 Series Pocket PC
First Edition (August 2004)
Document Part Number: 366427-001

iii
Contents
How Do I Find Out What’s On My CD? . . . . . . . . . . . . . . . 1
How Do I Install Microsoft ActiveSync?. . . . . . . . . . . . . . . 2
How Do I Create an ActiveSync Partnership?. . . . . . . . . . . 5
How Do I Synchronize My Pocket PC to
a Personal Computer? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
How Do I Synchronize My Messaging,
Contacts, or Calendar? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How Do I Troubleshoot Outlook Errors
When Attempting to Synchronize
Messaging, Contacts, or Calendar? . . . . . . . . . . . . . . . . . . 13
How Do I Find the Product ID and
Serial Number of My Pocket PC? . . . . . . . . . . . . . . . . . . . 13
How Do I Manage Available Storage? . . . . . . . . . . . . . . . 16
How Do I Maximize Battery Life? . . . . . . . . . . . . . . . . . . 20
How Do I Know the Battery is Charging? . . . . . . . . . . . . . 22
How Do I Check the Battery Charge Level? . . . . . . . . . . . 23
How Do I Perform a Soft (Normal) Reset? . . . . . . . . . . . . 25
How Do I Perform a Hard (“Full”) Reset?. . . . . . . . . . . . . 26
How Do I Use the TodayPanel Lite
to Monitor My System Resources? . . . . . . . . . . . . . . . . . . 28
How Do I Enable/Disable
HP ProtectTools on My Pocket PC? . . . . . . . . . . . . . . . . . 29
How Do I Use the Fingerprint Reader
on my Pocket PC? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
How Do I Set Up My Pocket PC
to Use Wi-Fi? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Contents
iv
How Do I Use Bluetooth to Transfer
Files to Another Pocket PC, Computer, or Printer?. . . . . . 46
How Do I Use Bluetooth to Print? . . . . . . . . . . . . . . . . . . . 51
How Do I Use a Global Positioning
System (GPS) Device with My
Pocket PC? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
How Do I Migrate Data from Palm
Desktop to Pocket PC 2003, 2nd Edition? . . . . . . . . . . . . . 56
How Do I Transfer Files from My
Personal Computer to My Pocket PC?. . . . . . . . . . . . . . . . 58
How Do I Protect My Pocket PC From
Screen Damage or Cracking?. . . . . . . . . . . . . . . . . . . . . . . 60
How Do I Find Information On Topics
Not Covered in This Booklet? . . . . . . . . . . . . . . . . . . . . . . 62

1
This document is intended to answer the most frequently asked
questions regarding the HP iPAQ hx2000 series Pocket PC. For
complete setup and installation instructions, refer to the printed
Getting Started document in the box or the User’s Guide located
on the Companion CD. For further support, visit
www.hp.com/support to chat with an HP support specialist.
How Do I Find Out What’s On My CD?
The Companion CD is located in the box and contains:
■Microsoft ActiveSync 3.7.1
■Microsoft Outlook 2002
■HP iPAQ hx2000 Series Pocket PC User’s Guide
■Know Your Options (Accessories Information)
■Important Safety Information
Note: All of the documents located on the Companion CD are in
printable format if you prefer a hard copy document.

2
All of the software and documents are designed to be installed on
your personal computer to enhance your ability to use your
HP iPAQ Pocket PC to its fullest potential. The CD also contains
Pocket PC enhancements that can be installed directly onto your
Pocket PC for use “on the go.”
Note: It is recommended that you save the original packaging for
the CD because the Microsoft product key for installing
Microsoft Outlook is located on the sticker on the CD packaging.
You will need that information if you ever need to reinstall
Outlook on your personal computer.
How Do I Install Microsoft ActiveSync?
Microsoft ActiveSync, located on the Companion CD, is the
software that allows your Pocket PC and your personal computer
to communicate with each other.
Before you connect your Pocket PC to your computer, insert the
Companion CD into your computer and let the HP iPAQ Setup
Wizard guide you step-by-step in setting up your Pocket PC and
computer.
Note: If the HP iPAQ Setup Wizard detects an earlier version
of ActiveSync or Outlook on your computer, it prompts you to
install the most recent version from the Companion CD. It is
recommended that you do so; however, be sure to back up your
files before installation begins.
To run the HP iPAQ Setup Wizard and install Microsoft
ActiveSync:
1. Before you connect your Pocket PC to your computer with
the synchronization cable, insert the Companion CD that
came with your Pocket PC into the CD-ROM drive on your
computer. The HP iPAQ Setup Wizard starts automatically.

3
2. Select Setup Wizard.
3. Read the Welcome page, make sure your Pocket PC is not yet
connected to your computer, and select Next.
4. The Setup Wizard scans your system and recommends
programs for you to load. If the Setup Wizard detects an
earlier version of Microsoft Outlook installed on your
personal computer, it suggests installing Outlook 2002. If you
want to synchronize your calendar, contacts, inbox, notes,
and/or tasks, it is recommended that you allow the Setup
Wizard to install Outlook 2002. Earlier versions (such as
Microsoft Outlook Express) will not work with ActiveSync
and the Pocket PC.
5. Likewise, the Setup Wizard scans your system to detect
earlier versions of Windows Media Player and HP Image
Zone. It is recommended that you allow the Wizard to install
these programs in order to take advantage of all functions on
your Pocket PC.
6. When the Set Up Microsoft ActiveSync window displays,
click Next.

4
7. When the Select Installation Folder for Microsoft
ActiveSync window displays, accept the default location
offered, or select Change... to specify a different location.
8. When the File Download window displays, click Open.

5
You will know ActiveSync installed successfully when you see
the Set Up a Partnership screen. Proceed to the next section,
“How Do I Create an ActiveSync Partnership?”
Note: If you are having trouble installing ActiveSync and have
firewall software installed, try disabling the firewall software
during ActiveSync installation and enabling it again after
installation is complete. If you are connected to a corporate
firewall, contact your IT Administrator for assistance.
How Do I Create an ActiveSync
Partnership?
A Microsoft ActiveSync partnership allows your HP iPAQ Pocket
PC and your personal computer to communicate with each other.
To synchronize your Pocket PC and your personal computer, you
must first create a partnership using ActiveSync. You only need
to create a partnership once.
These instructions give information on creating a basic
partnership. Other partnership options are available, and
instructions can be found in Chapter 2, “Synchronizing with Your
Computer,” of the User’s Guide located on the Companion CD.
To create an ActiveSync partnership between your Pocket PC and
your personal computer:
1. When the Get Connected screen is displayed during
ActiveSync installation, connect the HP Desktop Cradle to
your personal computer by attaching the free end of either the
USB cable or the serial cable to either the USB port or the
serial port on your personal computer. Then connect one end
of the AC Adapter to the cradle and the other end to an
electrical outlet.
2. Turn on your Pocket PC by pressing the Power button, then
insert it into the desktop cradle.

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3. When the Set Up a Partnership screen displays, select
Standard Partnership and click Next.
4. When the New Partnership screen displays, select
Synchronize with this desktop computer, then click Next.