HP Jornada 420 User manual

HP Jornada
420 Palm-size PC
User’s Guide
Part number F1255-90002
Printed in Singapore
Edition 1

ii Hewlett-Packard Jornada 420 Palm-size PC
Copyright notice
This manual and any examples contained herein are provided “as
is” and are subject to change without notice. Hewlett-Packard
Company makes no warranty of any kind with regard to this
manual, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-
Packard Co. shall not be liable for any errors or for incidental or
consequential damages in connection with the furnishing,
performance, or use of this manual or the examples herein.
The above disclaimers and limitations shall not apply to
consumer transactions in Australia and the United Kingdom and
shall not affect the statutory rights of consumers.
© Hewlett-Packard Co. 1999. All rights reserved. Reproduction,
adaptation, or translation of this manual is prohibited without
prior written permission of Hewlett-Packard Company, except as
allowed under the copyright laws.
The programs that control this product are copyrighted and all
rights are reserved. Reproduction, adaptation, or translation of
those programs without prior written permission of Hewlett-
Packard Co. is also prohibited.
Microsoft, MS, ActiveSync, Active Desktop, Outlook, Windows,
Windows NT, and the Windows logo are either registered
trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries. Microsoft products are licensed to
OEMs by Microsoft Licensing, Inc., a wholly owned subsidiary of
Microsoft Corporation.
CIC and Jot are registered trademarks or trademarks of
Communication Intelligence Corporation.
BSQUARE and bTASK are either registered trademarks or trademarks of
BSQUARE Corporation. OmniSolve is copyright 1998-99 LandWare Inc.
with all rights reserved. LandWare is a trademark of LandWare, Inc.
Hewlett-Packard Singapore (Pte) Ltd.
Asia Pacific Personal Computer Division
452 Alexandra Road
Singapore 119961

Table of Contents iii
Table of Contents
Chapter 1 Welcome....................................................1
Taking inventory...............................................................1
Using the manual.............................................................2
Using HP Jornada’s built-in programs .............................3
Finding more information.................................................4
Registering the HP Jornada.............................................6
Understanding conventions .............................................6
Chapter 2 Setting up...................................................7
Identifying the hardware features.....................................8
Setting up for the first time.............................................11
Managing battery power.................................................16
Caring for the HP Jornada.............................................20
Chapter 3 Learning the basics.................................21
Turning the HP Jornada 420 on and off.........................21
Using the hard icons......................................................22
Using the Active Desktop...............................................23
Using the Start Menu and taskbar .................................24
Using the command bar.................................................25
Typing, writing, and drawing on the HP Jornada ...........25
Finding information ........................................................28
Viewing information........................................................29
Adjusting settings...........................................................29
Using HP settings ..........................................................31
Learning the shortcuts ...................................................36
Chapter 4 Connecting to a desktop PC...................39
Connecting for the first time...........................................39
Connecting and disconnecting.......................................47
Connecting by infrared...................................................48
Connecting to another PC..............................................49
Browsing the HP Jornada desktop.................................50
Synchronizing data.........................................................50
Using channels ..............................................................53
Transferring files............................................................55
Printing...........................................................................55
Chapter 5 Sending and receiving e-mail .................57

iv Hewlett-Packard Jornada 420 Palm-size PC
Synchronizing messages...............................................57
Using Windows CE Inbox Transfer................................58
Sending and receiving messages using a dial-up
connection......................................................................59
Setting up an Ethernet connection.................................62
Using Inbox....................................................................63
Sending and receiving CompuServe e-mail ..................67
Chapter 6 Staying Organized................................... 69
Scheduling meetings and appointments........................70
Tracking friends and colleagues....................................72
Keeping a to-do list........................................................73
Recording voice memos................................................74
Chapter 7 Getting down to business ...................... 79
Creating notes and drawings.........................................79
Using bTask...................................................................84
Using OmniSolve...........................................................85
Backing up and restoring data.......................................85
Customizing the HP Jornada.........................................88
Chapter 8 Troubleshooting...................................... 97
Troubleshooting basic problems....................................97
Troubleshooting remote connections.............................99
Troubleshooting viewing problems ..............................100
Resetting......................................................................101
Chapter 9 Warranty, support, and service............ 105
Appendix A Jot Character Recognizer.................. 113
Appendix B Migrating data from non–Windows CE
P/PCs....................................................................... 133
PIM data translation.....................................................133
Index........................................................................ 137
HP software product license agreement .............. 143
Use:..............................................................................143
Copies and adaptations:..............................................143
Ownership:...................................................................144
Transfer of rights in software:......................................144
HP shrink-wrap license terms......................................145

Chapter1 | Welcome | 1
1
Welcome
The Hewlett-Packard Jornada 420 Palm-size PC (P/PC) is a
mobile computer running the Microsoft® Windows® CE
operating system. It allows you to store your business and
personal information, manage your appointments and contacts,
and check e-mail while on the road. It then allows you to upload
updated information to your desktop or notebook PC after
returning to the office.
In addition to Microsoft Windows products, the HP Jornada has
built-in programs from Hewlett-Packard, bSquare™, and
LandWare that help you manage the system, manage tasks, and
perform financial calculations. It also allows you to load
programs from the HP Jornada compact disk.
This chapter includes the following:
•An inventory list of the HP Jornada package
•A description of the contents of this User’s Guide
•An overview of built-in programs
Taking inventory
The HP Jornada package includes the following items:
•HP Jornada 420 and stylus
•HP Jornada battery
•AC adapter, DC cable, and power cable
•Sync cable
•Cradle
•HP Jornada Quick Start Card—A guide to getting started
quickly with the HP Jornada

2 Hewlett-Packard Jornada 420 Palm-size PC
•Desktop Software for Microsoft Windows CE compact disk—
Contains Microsoft Windows CE Services, plus software and
system updates for both the HP Jornada and desktop PC
•HP Jornada compact disk—Programs that can be loaded onto
the HP Jornada
•Documentation pack—This User’s Guide and the Regulatory
Information Leaflet
•HP Jornada Accessory Guide—Information on accessories and
products that can help you get the most from the HP Jornada
Using the manual
This User’s Guide is designed to help you use your HP Jornada
quickly and easily. Although great care has been taken to ensure
the accuracy of procedures and screen art, some actual screens
may be different than the ones that appear in this User’s Guide.
This guide includes the following chapters:
•Chapter 1, Welcome—Contains an overview of the HP
Jornada’s built-in applications, where to find more
information, and conventions used in this guide.
•Chapter 2, Setting up—Explains the hardware features, how
to set up and care for the HP Jornada, and how to manage the
battery power.
•Chapter 3, Learning the basics—Describes how to turn the HP
Jornada on and off, reconfigure the hard icons, work with the
Start menu and taskbar, and adjust settings. Also includes
tips and shortcuts to help you work faster.
•Chapter 4, Connecting to a desktop PC —Explains how to
install Windows CE Services on your desktop or notebook PC,
how to transfer files, how to synchronize data, e-mail
messages, and channels, and how to print.
•Chapter 5, Sending and receiving e-mail—Describes how to
use Inbox.
•Chapter 6, Staying organized—Explains how to use the HP
Jornada to manage your calendar and address book and
describes to-do lists, alarms, and reminders.
•Chapter 7, Getting down to business—Describes
Microsoft Note Taker ®, bTASK from bSquare, and OmniSolve

Chapter1 | Welcome | 3
from LandWare. Also explains how to back up and restore
data, and how to customize the HP Jornada.
•Chapter 8, Troubleshooting—Contains tips and procedures to
follow when things do not work quite as you expected, and
explains how to reset the HP Jornada.
•Chapter 9, Warranty, support, and service—Explains the
warranty and how to get service.
•Appendix A, Jot Character Recognizer—Describes how to use
the Jot character recognizer, and shows how and where to
draw characters on the screen for each of the two character
sets: the Natural Character Set and the Simplified Uppercase
Character Set.
•Appendix B, Migrating data from non–Windows CE P/PCs —
Describes how to use the HP PIM Translation Utility to
transfer PIM data from a non–Windows CE HP organizer or
P/PC to the HP Jornada.
Using HP Jornada’s built-in
programs
This section lists the HP Jornada’s built-in programs. These
programs are installed in ROM and cannot be erased or removed.
•Calendar—Keeps track of important dates and events, and
helps manage your schedule.
•Tasks—Keeps track of to-do lists. Allows you to set an alarm
or a reminder.
•Contacts—Stores names, addresses, and telephone numbers.
When you update your contacts list, you can synchronize it
with your desktop PC, so that contacts are always up to date.
•Inbox—Sends and receives e-mail messages. Also
synchronizes with Microsoft Outlook or Microsoft Exchange on
your desktop PC.
•bTask from bSquare—Allows you to switch between
applications or view the ones currently running. It also allows
you to close applications with a single step.
•Note Taker—Allows you to jot quick notes or to create
sketches while in a meeting.

4 Hewlett-Packard Jornada 420 Palm-size PC
•Voice Recorder—Records reminders or vital information when
there is no time to type. The dedicated Record button allows
you to record messages with one hand.
•Channels—Downloads Web information to the HP Jornada so
that it can be viewed offline.
•Connections—Sets up connections for communications with
other computers or the Internet.
•ActiveSync™—Synchronizes the HP Jornada with your
desktop or notebook PC over a network or dial-up connection
from a remote location.
•PC Link—Establishes the connection between the HP Jornada
and desktop PC partner.
•Calculator—Performs simple calculations in an on-screen
calculator. Allows you to copy the results to any open
document.
•OmniSolve from LandWare—Performs complex mathematical
and business calculations.
•HP settings—Adjusts and stores up to three settings for the
display, sets a password, and displays memory usage.
•HP backup—Backs up Contacts, Calendar, and Tasks data or
your entire P/PC to a CompactFlash Memory Card.
•Find—Searches for appointments, channel items, contacts,
mail messages, Note Taker notes, tasks, or voice recordings.
•Help—Gives you access to online help.
•Solitaire—Passes the time at the airport, on the train, or
during a not-so-interesting meeting or lecture.
•Settings—Adjusts settings for buttons, communications, the
stylus, and more.
Finding more information
The following table is a guide to the different types of
information available to help you use the HP Jornada. Although
this book introduces the programs on your P/PC, it does not
describe them completely. For more information, see the
comprehensive online Help for each program.

Chapter1 | Welcome | 5
Information Source
Programs This User’s Guide.
–or–
Online Help on your P/PC. Tap Start
and then Help.
Synchronizing and
exchanging files
with a desktop PC
(including
information on
connecting while
traveling)
This User’s Guide.
–or–
Online Help on your P/PC. Tap Start
and then Help.
–or–
Windows CE Services online Help on
your desktop PC. In the Mobile
Devices window, click Help, and then
click Windows CE Services Help
Topics.
Toolbar buttons and
dialog box items Tap and hold on a toolbar button or dialog box item to see its name or a
short description. Drag off the toolbar
button or item before lifting to avoid
activating it.
Troubleshooting
information on
connections
Windows CE Services online Help on
your desktop computer. In the Mobile
Devices window, click Help, then
Windows CE Services Help
Topics.
Up-to-date
information on
Windows CE–based
devices
http://www.microsoft.com/windowsce.
Information on this
release of Windows
CE
The Release Notes on your desktop
computer. Click Start, point to
Programs, Microsoft Windows CE
Services, and then click Release
Notes.
The complete text of this User’s Guide is also available on the
Hewlett-Packard Web site at www.hp.com/jornada. You can

6 Hewlett-Packard Jornada 420 Palm-size PC
download the User’s Guide to your desktop PC and view it using
the Adobe™ Acrobat Reader, available from the Adobe Web site
at www.adobe.com.
Registering the HP Jornada
To register the HP Jornada, go to www.hp.com/jornada.
Understanding conventions
This User’s Guide includes visual cues to help you find tips and
warnings.
A shortcut, another way to do
something, or expanded
information about the topic.
Caution or warning information
about the topic. This is important
information that should be
observed to prevent loss of data or
damage to the HP Jornada.

Chapter2 | Setting up | 7
2
Setting up
This chapter includes instructions to help you:
•identify hardware features
•set up the HP Jornada for the first time
•manage battery power
•care for the HP Jornada

8 Hewlett-Packard Jornada 420 Palm-size PC
Identifying the hardware features
The views below introduce you to the connectors, ports, and other
features of the HP Jornada.
Front view of the HP Jornada
1. AC Charging LED—When connected to AC power, this
LED glows with one of two colors:
•Amber—Indicates that the battery is charging
(connected to AC power).
•Green—Indicates that the battery is fully charged.
2. Notification LED—Blinks red when you have an
appointment. Glows red when you are recording.
3. Infrared port (IrDA–compliant transceiver)— Enables
you to send and receive files by infrared beam between
P/PCs, between the P/PC and a Handheld PC (H/PC), or
between the P/PC and a desktop PC. (For more
information, see “Connecting by infrared” on page 48.)
4. Microphone—Allows you to record voice memos.

Chapter2 | Setting up | 9
5. Record button—Starts the Voice Recorder. When held,
turns on the P/PC when it is off, and records until the
button is released.
6. Action button—Pressing this button selects the
highlighted item. Rocking this button allows you to
scroll (also referred to as Up/Down control).
7. Exit button—Exits dialog windows and menus.
8. Start button—Displays the Start menu. Also turns on
the P/PC when it is off, and, if held, brings up
HP settings.
9. Earphone jack—Accepts a plug for standard earphones.
10. Battery door release—When pressed with the stylus,
releases the battery door.
11. Battery door—Slides down when the battery door
release is pressed. Open only when replacing the
battery.
12. Hard icon panel—Allows one-touch access to four
applications. By default, the applications are Contacts,
Calendar, Tasks, and OmniSolve, but these can be
reconfigured. To do this, tap Settings from the Start
menu, tap Buttons, tap the Program tab, and then
follow the directions on the control panel.
13. Power on/off button—Press to power on and off.
14. Display cover—Open the display cover when you want to
tap the screen.

10 Hewlett-Packard Jornada 420 Palm-size PC
Back view of the HP Jornada
15. CompactFlash Type I and II Card slot—Enables you to
add memory or use accessories on CompactFlash Cards.
(For a list of recommended accessory cards, go to the
Hewlett-Packard Web site at www.hp.com/jornada.)
16. Stylus—Use the stylus as a mouse substitute. For
example, tap to select a button or menu item, double-tap
to open an application, drag the stylus across words or
items to select them.
17. Reset button—Restarts the HP Jornada. For more
information about soft and full resets, see “Resetting” on
page 101.
18. Audio speaker—Lets you listen to system sounds or
voice memos.
19. P/PC connector —Connects the cradle to the P/PC.

Chapter2 | Setting up | 11
Setting up for the first time
As part of the setup process, you:
•install the battery
•connect the AC adapter
•start the HP Jornada
•complete the Windows CE Welcome Wizard
Follow the steps described below in the order they are
presented.
Installing the battery
The battery powers the HP Jornada when it is not connected to
AC power. The battery fits into a compartment on the bottom of
the HP Jornada, as shown in the diagram. The switch on the
battery does not have any electrical function.
When the battery is drained, you can flip the switch so that
the red dot shows.

12 Hewlett-Packard Jornada 420 Palm-size PC
This view of the left side of the HP Jornada shows how to
insert the battery.
To install the battery
1. Release the battery door by pushing the stylus into the
small hole above the door. Then, slide the door down and
off.
2. Slide the battery into the battery slot. If the battery does
not slide in easily, check the battery orientation and try
again. If you are putting the battery in correctly, you do
not need to force it.
3. Replace the battery door, and slide it up until it snaps
shut.
After you install the battery, the HP Jornada turns on
automatically. Before using your P/PC on battery power,
though, you should charge the battery by connecting the AC
adapter. You can use the P/PC while charging. Charging the
battery takes approximately 3 to 4 hours. For information on
connecting the AC adapter, read the next sections.

Chapter2 | Setting up | 13
The rechargeable backup battery is a permanent part of the
HP Jornada, so you do not need to install or replace it.
The backup battery is charged automatically when the P/PC is
connected to AC power.
Make sure you connect to AC power to charge as soon as you
see a backup battery low warning.
Do NOT replace your main battery when the backup battery is
low.
Using the cradle
The views below show the features of the cradle and how the
P/PC docks with it.
1. Release buttons—To release the HP Jornada from the cradle,
press the buttons on both sides of the cradle.
2. Connector to the P/PC—Connects the cradle to the P/PC.

14 Hewlett-Packard Jornada 420 Palm-size PC
Back view of the cradle.
1. DC jack—Connects the P/PC to AC power, which also charges
both the main and backup batteries.
2. Serial port (RS-232C)—Connects the HP Jornada to your
desktop PC to transfer files or to synchronize data. (For more
information, see “Connecting for the first time” on page 39.)
The HP Jornada must be in its cradle in order to connect to an
AC adapter or to a PC.
Connecting the AC adapter
You can operate the HP Jornada on AC power using the AC
adapter and cradle. The AC adapter accepts voltages from 100 V
to 240 V, so you can use it anywhere in the world. However, you
may need different power cables to accommodate different
electrical outlets.
When the HP Jornada is connected to AC power, the main
battery and backup battery are charged automatically. The
AC Charging LED indicates the charging status of the main
battery:
•Amber—Indicates that the battery is charging (connected to
AC power).
•Green—Indicates that the battery is fully charged.
The AC Charging LED is illuminated only if the P/PC is
connected to AC power.
A dialog box pops up when the backup battery power is low.
Connect to AC power immediately to recharge the backup
battery.

Chapter2 | Setting up | 15
The AC adapter includes three parts: the power cable, the
adapter, and the DC cable.
To connect to AC power
1. Plug the DC cable into the back of the cradle.
2. Connect the DC cable to the AC adapter.
3. Connect the power cable to the AC adapter.
4. Plug the power cable into an AC power outlet.
5. Put the HP Jornada into its cradle.
Use the AC adapter to plug the HP Jornada into external
power whenever possible, especially when connecting to a
desktop PC or other peripheral, or when letting the LED
indicator flash for extended time periods. For more
information, see “Managing battery power” later in this
chapter.
Running the Welcome Wizard
After you install the battery, the HP Jornada turns on
automatically. At startup, the Hewlett-Packard welcome screen
appears. Then, after a few moments, the Windows CE Welcome
Wizard begins. The Welcome Wizard leads you through
calibrating the stylus, setting your home city, and then setting
the World Clock.
The display cover must be open when you tap the screen.

16 Hewlett-Packard Jornada 420 Palm-size PC
Managing battery power
Because the data and files you save on the HP Jornada are
stored in RAM, it is extremely important that you maintain a
continuous power supply to the HP Jornada at all times. If the
HP Jornada runs out of power, all information you have entered
is lost. Although the Windows CE operating system and
programs are stored in ROM and cannot be erased, any custom
settings and programs you have added are lost.
When taking out the battery, keep in mind that when the
P/PC is without power, data retention is guaranteed for only 1
minute. You do not need to take out the main battery except to
replace it with a spare battery (F1287A).
The HP Jornada uses a rechargeable lithium-ion battery, which
supplies power whenever the P/PC is not connected to AC power.
Under normal operating conditions, the battery should last for up
to 6 hours of continuous use without recharging. Battery life
varies, however, depending on how you use the P/PC.
You should respond immediately when a message warning of
low battery power is displayed. When the battery power is low,
simply connect the HP Jornada to AC power to recharge.
Using the Power control panel
The Power control panel displays information about the current
state of your battery and allows you to control options that can
conserve battery power.
To open the Power control panel
1. Tap the Start button, tap Settings, and then tap
Power. If you are not familiar with using the Start
menu, read “Using the Start Menu and taskbar” on page
24.
–or–
If the power plug icon is on the taskbar, double-tap it.
2. Tap the Status, Power, or Dimming tab.