HP 6730b - Compaq Business Notebook Manual

HP Compaq 6735b Notebook PC and
HP Compaq 6730b Notebook PC
Maintenance and Service Guide

© Copyright 2008 Hewlett-Packard
Development Company, L.P.
AMD Athlon, AMD Sempron,
and AMD Turion are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel and Core are trademarks of
Intel Corporation in the U.S. and
other countries. Microsoft, Windows, and
Windows Vista are U.S. registered
trademarks of Microsoft Corporation.
SD Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: July 2008
Document Part Number: 463946-001

MSG revision history
Revision Publication date Description
A November 2009 The AC adapter descriptions and part numbers have been updated to 463958-001
for the 65-W HP Smart AC adapter for use in all countries and regions except India
and 577170-001 for the 65-W HP Smart AC adapter for use in India. The information
was updated in the following locations: Product description on page 1,
Miscellaneous parts on page 31, and Sequential part number listing on page 32.
iii

iv MSG revision history

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
v

vi Safety warning notice

Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 9
Top components .................................................................................................................. 9
Buttons, switches, and fingerprint reader .......................................................................... 10
Keys ................................................................................................................................... 12
TouchPad .......................................................................................................................... 13
Front components .............................................................................................................................. 14
Right-side components ....................................................................................................................... 15
Left-side components ......................................................................................................................... 16
Rear components ............................................................................................................................... 17
Bottom components ........................................................................................................................... 18
3 Illustrated parts catalog
Service tag ......................................................................................................................................... 19
Computer major components ............................................................................................................. 20
Plastics Kit .......................................................................................................................................... 28
Cable Kit ............................................................................................................................................. 29
Mass storage devices ......................................................................................................................... 30
Miscellaneous parts ............................................................................................................................ 31
Sequential part number listing ............................................................................................................ 32
4 Removal and replacement procedures
Preliminary replacement requirements ............................................................................................... 39
Tools required .................................................................................................................... 39
Service considerations ....................................................................................................... 39
Plastic parts ....................................................................................................... 39
Cables and connectors ..................................................................................... 40
Drive handling ................................................................................................... 40
Grounding guidelines ......................................................................................................... 41
Electrostatic discharge damage ........................................................................ 41
Packaging and transporting guidelines ............................................. 42
vii

Workstation guidelines ..................................................................... 42
Equipment guidelines ....................................................................... 43
Unknown user password ................................................................................................... 44
Component replacement procedures ................................................................................................. 45
Service tag ......................................................................................................................... 45
Computer feet .................................................................................................................... 46
Battery ............................................................................................................................... 47
SIM .................................................................................................................................... 48
Display inverter .................................................................................................................. 49
Bluetooth module ............................................................................................................... 51
Hard drive .......................................................................................................................... 53
RTC battery ....................................................................................................................... 55
Optical drive ....................................................................................................................... 56
Expansion memory module ............................................................................................... 57
WLAN module .................................................................................................................... 59
Keyboard ........................................................................................................................... 61
Primary memory module .................................................................................................... 64
WWAN module .................................................................................................................. 65
Switch cover ...................................................................................................................... 66
Power button board ........................................................................................................... 67
Fan ..................................................................................................................................... 68
Heat sink ............................................................................................................................ 69
Processor ........................................................................................................................... 73
Display assembly ............................................................................................................... 75
Top cover ........................................................................................................................... 81
TouchPad assembly .......................................................................................................... 83
ExpressCard board ............................................................................................................ 84
Audio board ....................................................................................................................... 85
Modem module .................................................................................................................. 87
Speaker ............................................................................................................................. 88
USB/digital media board .................................................................................................... 90
Bluetooth module cable ..................................................................................................... 91
Rear cover ......................................................................................................................... 92
SIM connector board ......................................................................................................... 94
Modem module cable ........................................................................................................ 95
Serial connector and cable ................................................................................................ 96
System board ..................................................................................................................... 97
Optical drive connector board .......................................................................................... 101
5 Computer Setup
Starting Computer Setup .................................................................................................................. 103
Using Computer Setup ..................................................................................................................... 103
Navigating and selecting in Computer Setup ................................................................... 103
viii

Restoring factory settings in Computer Setup ................................................................. 104
Computer Setup Menus ................................................................................................................... 105
File menu ......................................................................................................................... 105
Security menu .................................................................................................................. 105
Diagnostics menu ............................................................................................................ 106
System Configuration menu ............................................................................................ 106
6 Specifications
Computer specifications ................................................................................................................... 109
15.4-inch, WSXGA display specifications ........................................................................................ 110
15.4-inch, WXGA display specifications ........................................................................................... 111
Hard drive specifications .................................................................................................................. 112
DVD±RW and CD-RW Double-Layer Combo Drive specifications .................................................. 113
DVD/CD-RW Combo Drive specifications ........................................................................................ 114
DVD-ROM Drive ............................................................................................................................... 115
System DMA specifications .............................................................................................................. 116
System interrupt specifications ......................................................................................................... 117
System I/O address specifications ................................................................................................... 118
System memory map specifications ................................................................................................. 120
7 Screw listing
Phillips PM2.0×5.0 captive screw ..................................................................................................... 122
Phillips PM2.5×10.0 captive screw ................................................................................................... 123
Phillips PM3.0×4.0 screw ................................................................................................................. 124
Phillips PM2.5×9.0 captive screw ..................................................................................................... 125
Phillips PM2.0×3.0 screw ................................................................................................................. 126
Phillips PM2.5×4.0 screw ................................................................................................................. 127
Phillips PM2.0×5.0 screw ................................................................................................................. 128
Phillips PM2.5×7.0 captive screw ..................................................................................................... 129
Phillips PM2.0×4.0 captive screw ..................................................................................................... 130
Torx8 T8M2.5×9.0 screw ................................................................................................................. 131
Torx8 T8M2.5×4.0 screw ................................................................................................................. 133
Phillips PM2.5×3.0 screw ................................................................................................................. 134
Phillips PM2.5×3.0 broad-head screw .............................................................................................. 135
Phillips PM2.5×5.0 screw ................................................................................................................. 137
Hex HM5.0×9.0 screw lock .............................................................................................................. 140
Torx8 T8M2.5×6.0 screw ................................................................................................................. 141
8 Backup and recovery
Overview .......................................................................................................................................... 142
Backing up ........................................................................................................................................ 143
Backup tips ...................................................................................................................... 143
Backing up your information ............................................................................................ 143
ix

Performing a recovery ...................................................................................................................... 144
Recovering the hard drive using f11 ................................................................................................. 144
Recovering information using a Windows Vista operating system DVD (purchased separately) .... 145
9 Connector pin assignments
1394 ................................................................................................................................................. 146
Audio-in (microphone) ...................................................................................................................... 147
Audio-out (headphone) ..................................................................................................................... 147
External monitor ............................................................................................................................... 148
RJ-11 (modem) ................................................................................................................................ 149
RJ-45 (network) ................................................................................................................................ 150
S-Video-out ...................................................................................................................................... 151
Serial port ......................................................................................................................................... 152
Universal Serial Bus ......................................................................................................................... 152
10 Power cord set requirements
Requirements for all countries and regions ...................................................................................... 153
Requirements for specific countries and regions ............................................................................. 154
11 Recycling
Battery .............................................................................................................................................. 155
Display .............................................................................................................................................. 155
Index .................................................................................................................................................................161
x

1 Product description
Category Description HP Compaq
6730b
Notebook PC
with WWAN
HP Compaq
6730b
Notebook PC
without WWAN
HP Compaq
6735b
Notebook PC
with WWAN
HP Compaq
6735b Notebook
PC without
WWAN
Product Name HP Compaq 6730b
Notebook PC
√ √
HP Compaq 6735b
Notebook PC
√ √
Processors ●Intel® Core™ 2 Duo
T9600 2.80-GHz
processor, 35W, 6-
MB L2 cache, 800-
MHz front side bus
(FSB)
√ √
●Intel Core 2 Duo
P9500 2.53-GHz
processor, 25W, 6-
MB L2 cache, 800-
MHz FSB
√ √
●Intel Core 2 Duo
T9400 2.53-GHz
processor, 35W, 3-
MB L2 cache, 800-
MHz FSB
√ √
●Intel Core 2 Duo
P8600 2.40-GHz
processor, 25W, 3-
MB L2 cache, 800-
MHz FSB
√ √
●Intel Core 2 Duo
P8400 2.26-GHz
processor, 25W, 3-
MB L2 cache, 800-
MHz FSB
√ √
●AMD Turion™ X2
Ultra Dual Core
ZM-86 2.40-GHz
processor, 35W, 2-
MB L2 cache
√ √
●AMD Turion X2 Ultra
Dual Core ZM-82
2.20-GHz processor,
35W, 2-MB L2 cache
√√
1

Category Description HP Compaq
6730b
Notebook PC
with WWAN
HP Compaq
6730b
Notebook PC
without WWAN
HP Compaq
6735b
Notebook PC
with WWAN
HP Compaq
6735b Notebook
PC without
WWAN
●AMD Turion X2 Ultra
Dual Core ZM-80
2.10-GHz processor,
35W 2-MB L2 cache
√ √
●AMD Turion X2 Dual
Core RM-70 2.00-
GHz processor,
35W, 1-MB L2 cache
√ √
●AMD Athlon™ X2
QL-60 1.90-GHz
processor, 35W, 1-
MB L2 cache
√ √
●AMD Sempron™
SI-40 2.00-GHz
processor, 25W,
512-KB L2 cache
√ √
Chipset ●Northbridge: GE45
●Southbridge: ICH9M
√ √
●Northbridge: M780G
●Southbridge: SB700
√ √
Graphics Mobile Intel® Graphics
Media Accelerator
4500MHD
√ √
Intel Universal Memory
Architecture (UMA)
graphics subsystem
integrated with shared
video memory
(dynamically allocated)
√ √
ATI Radeon HD 3200
Graphics
√ √
UMA graphics subsystem
integrated with shared
video memory
(dynamically allocated)
√ √
Panels All display assemblies
include 2 wireless local
area network (WLAN)
antennae
√ √ √ √
●15.4-inch WXGA
BrightView
●15.4-inch WXGA+
●15.4-inch WXGA
√ √ √ √
Memory 2 customer-accessible/
upgradable memory
module slots
√√√√
2 Chapter 1 Product description

Category Description HP Compaq
6730b
Notebook PC
with WWAN
HP Compaq
6730b
Notebook PC
without WWAN
HP Compaq
6735b
Notebook PC
with WWAN
HP Compaq
6735b Notebook
PC without
WWAN
Supports dual-channel
memory
√ √ √ √
Supports up to 4 GB of
system RAM
√ √ √ √
PC2-6400, 800-MHz,
DDR2
√ √ √ √
Supports the following
configurations:
●8192-MB total
system memory
(4096 × 2, dual-
channel)
●4096-MB total
system memory
(4096 × 1)
●4096-MB total
system memory
(2048 × 2, dual-
channel)
●3072-MB total
system memory
(2048 + 1024, dual-
channel)
●2560-MB total
system memory
(2048 + 512, dual-
channel)
●2048-MB total
system memory
(2048 × 1)
●2048-MB total
system memory
(1024 × 2, dual-
channel)
●1536-MB total
system memory
(1024 + 512, dual-
channel)
●1024-MB total
system memory
(1024 × 1)
√ √ √ √
Hard drives Supports 9.5-mm, 2.5-
inch hard drives
√ √ √ √
Customer-accessible √ √ √ √
Serial ATA √√√√
3

Category Description HP Compaq
6730b
Notebook PC
with WWAN
HP Compaq
6730b
Notebook PC
without WWAN
HP Compaq
6735b
Notebook PC
with WWAN
HP Compaq
6735b Notebook
PC without
WWAN
Supports the following
drives:
●250-GB, 5400-rpm
●160-GB, 5400-rpm
●120-GB, 7200-rpm
●120-GB, 5400-rpm
√ √ √ √
Optical drives Fixed (loosening of 1
screw required)
√ √ √ √
Customer-accessible √ √ √ √
Parallel ATA √ √ √ √
12.7-mm tray load √ √ √ √
Supports the following
drives:
●DVD±RW and CD-
RW SuperMulti
Double-Layer
Combo Drive with
LightScribe
●DVD/CD-RW
Combo Drive
●DVD-ROM Drive
√ √ √ √
Diskette drive Supports external USB
diskette drive only
√ √ √ √
Supports boot from
external USB diskette
drive
√ √ √ √
Supports 3-mode diskette
drive
√ √ √ √
Audio High-definition audio
1984A - HD
√ √ √ √
Integrated stereo
microphone
√ √ √ √
Integrated dual array
microphone with camera
only
√ √ √ √
Integrated VGA camera √ √ √ √
Stereo speakers (2) √ √ √ √
Modem No-modem option
available in Japan only
√√√√
4 Chapter 1 Product description

Category Description HP Compaq
6730b
Notebook PC
with WWAN
HP Compaq
6730b
Notebook PC
without WWAN
HP Compaq
6735b
Notebook PC
with WWAN
HP Compaq
6735b Notebook
PC without
WWAN
56K V.92 1.5-inch data/
fax modem with digital line
guard
√ √ √ √
Ethernet Low-cost 10/100/1000
Ethernet network
interface card (NIC)
√ √ √ √
NIC Power Down
Technology
√ √ √ √
S4/S5 wake on local area
network (LAN) on AC
power
√ √ √ √
Power Down Technology
S4/S5 wake on LAN (on/
AC)
√ √ √ √
Wireless Integrated WLAN options by way of wireless module:
Support for no WLAN
option
√
Intel 802.11a/b/g/n (not
available with Linux
operating system)
√
Intel 802.11a/b/g √ √
Intel 802.11b/g √ √
Integrated WLAN options by way of wireless module:
Wireless wide area
network (WWAN) module
√
Subscriber identity
module (SIM) user-
accessible inside the
battery bay
√
Integrated personal area network (PAN) options by way of Bluetooth® module:
No-WPAN option
available
√ √
Broadcom Bluetooth 2.0
+EDR
√ √
External media
card
One ExpressCard/54 slot √√√√
5

Category Description HP Compaq
6730b
Notebook PC
with WWAN
HP Compaq
6730b
Notebook PC
without WWAN
HP Compaq
6735b
Notebook PC
with WWAN
HP Compaq
6735b Notebook
PC without
WWAN
Media Card Reader
supporting Memory Stick,
Memory Stick Pro,
MultiMediaCard,
MultiMediaCard Plus,
Secure Digital (SD)
Memory Card, SD High
Capacity Memory Card,
xD-Picture Card, xD-
Picture Card Type H, and
xD-Picture Card Type M
√ √ √ √
Ports ●Audio-in (stereo
microphone)
●Audio-out (stereo
headphone)
●Docking
●RJ-11 (modem)
●RJ-45 (Ethernet,
includes link and
activity lights)
●Serial
●S-Video-out (7 pin)
●Travel battery
●USB (4)
●VGA (Dsub 15-pin)
supporting 1600 ×
1200 external
resolution at 75-GHz
(hot plug/unplug with
auto-detect)
●1394a
●3-pin HP Smart AC
Adapter
√ √ √ √
Docking Support for HP 3-in-1 NAS
Docking Station,
HP Advanced Docking
Station, and HP Docking
Station
√ √ √ √
Keyboard/
pointing devices
31.20-mm (12.28-inch)
keyboard with embedded
numeric keypad
√ √ √ √
TouchPad only, with 2
TouchPad buttons and
vertical scrolling (taps
enabled as default)
√√√√
6 Chapter 1 Product description

Category Description HP Compaq
6730b
Notebook PC
with WWAN
HP Compaq
6730b
Notebook PC
without WWAN
HP Compaq
6735b
Notebook PC
with WWAN
HP Compaq
6735b Notebook
PC without
WWAN
Touch-sensitive controls √ √ √ √
Spill-resistant √ √ √ √
Power
requirements
65-W HP Smart AC
Adapter with localized
cable plug support (2-wire
plug with ground pin,
supports 2-pin DC
connector) and HP Fast
Charge Technology
√ √ √ √
6-cell, 55-Wh Li-ion
battery
√ √ √ √
6-cell, 47-Wh Li-ion
battery
√ √ √ √
Support for 8-cell Li-ion
Extended Life Battery and
12-cell Ultra Capacity
Battery
√ √ √ √
Security Supports Kensington
security lock
√ √ √ √
Trusted platform module
(TPM) v. 1.2
√ √ √ √
Enhanced Drive Lock √ √ √ √
Fingerprint reader √ √ √ √
Integrated smart card
reader
√ √ √ √
Operating
system
Preinstalled:
●Windows Vista® 32
Home Basic
●Windows Vista
Business 32
●Windows Vista
Business 32 (with
Windows® XP Pro
images)
●FreeDOS
●Red Flag Linux
√√√√
7

Category Description HP Compaq
6730b
Notebook PC
with WWAN
HP Compaq
6730b
Notebook PC
without WWAN
HP Compaq
6735b
Notebook PC
with WWAN
HP Compaq
6735b Notebook
PC without
WWAN
Restore media:
●Windows Vista 32
Home Basic
●Windows Vista
Business 32
●Windows Vista
Business 64
●Windows Vista
Ultimate
●Windows XP Pro,
Service Pack 2
●Windows Vista
(DRDVD)
●Windows XP Pro
(DRDVD)
√ √ √ √
Certified:
●Microsoft WHQL
●SuSE Linux
√ √ √ √
Web support:
●Windows XP Pro
●Windows Vista
Enterprise
√ √ √ √
Serviceability End-user replaceable
parts:
●AC adapter
●Battery (system)
●Hard drive
●Memory modules
(expansion and
primary)
●Optical drive
●SIM
●WLAN module
●WWAN module
√√√√
8 Chapter 1 Product description

2 External component identification
Top components
Top components
Item Component Function
(1) WLAN antenna locations Send and receive signals from one or more WLAN devices.
These antennae are not visible from the outside of the
computer.
(2) Internal microphones (2) (select models only) Record sound.
NOTE: Some models have one internal microphone.
(3) WWAN antenna locations (select models only) Send and receive signals from one or more WWAN devices.
These antennae are not visible from the outside of the
computer.
Top components 9

Item Component Function
(4) Webcam light (select models only) On: The integrated camera is in use.
(5) HP Webcam (select models only) Records audio and video and captures still photographs.
Buttons, switches, and fingerprint reader
Item Component Function
(1) Power button ●When the computer is off, press the button to turn on the
computer.
●When the computer is on, press the button to initiate
Hibernation.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
●When the computer is in the Sleep state, press the button
briefly to exit Sleep.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the power
button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Maintenance > Power
Options.
(2) Internal display switch Turns off the display if the display is closed while the power is
on.
10 Chapter 2 External component identification