HP Compaq Mini CQ10 User manual

Getting Started Guide iii
Contents
Chapter 1: Getting to know your computer
Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Keyboard and pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Setting pointing device preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 2: Welcome to Verizon Wireless
Thank you for choosing Verizon Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mobile Broadband setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Verizon Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setting up Internet Connection Sharing (ICS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Upgrade VZAccess Manager software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Finding Verizon Wireless help in the U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Global access outside of the U.S. and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing or inserting a SIM Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using VZAccess Manager outside of the U.S. and Canada . . . . . . . . . . . . . . . . . . . . . . . 25
GPS functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Verizon Wireless network technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
VZAccess Manager user tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Windows automatic updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Loss or theft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Fraud prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
My Verizon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 3: Upgrading and routine care
Inserting or removing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Replacing or upgrading the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Removing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing a hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Updating programs and drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Cleaning the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

iv Getting Started Guide
Contents
Cleaning the TouchPad and keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Traveling and shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Chapter 4: Troubleshooting
Contacting customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Identifying the labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
The computer is unable to start up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
The computer screen is blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Software is functioning abnormally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
The computer is on but is not responding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
The computer is unusually warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
The wireless network connection is not working . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 5: Backup and recovery
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Creating restore media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Performing a system restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Restoring using the dedicated partition (select models only) . . . . . . . . . . . . . . . . . . 47
Recovering using the restore media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Changing the computer boot order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Backing up and recovering your information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using Windows Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using Windows system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Chapter 6: Important consumer information
Security deposit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
FCC rules and regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
National Do Not Call Registry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Radio emission safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Are wireless phones and devices safe?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
What does specific absorption rate (SAR) mean? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Can I minimize my RF exposure while using my phone or device? . . . . . . . . . . . . . . . . 53
Do wireless phones pose any special threat to children? . . . . . . . . . . . . . . . . . . . . . . . . . 53
Where can I get further information about RF emissions?. . . . . . . . . . . . . . . . . . . . . . . . 54
Implantable medical devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Drive responsibly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Chapter 7: Specifications
Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Input power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Index

Getting Started Guide 1
Chapter 1: Getting to know your computer
After you set up and register the computer, it is important to learn about your computer
features.
TouchPad
Top
Component Description
1TouchPad Moves the pointer and selects or activates items on
the screen.
2Left TouchPad button Functions like the left button on an external mouse.
3Right TouchPad button Functions like the right button on an external mouse.
This table describes factory settings. To view or change pointing device preferences,
select Start > Devices and Printers.

2 Getting Started Guide
Chapter 1: Getting to know your computer
Lights
Component Description
1Caps lock light White: Caps lock is on.
On: Caps lock is off.
2Mute light ■Amber: Computer sound is off.
■Off: Computer sound is on.
3Wireless light ■White: An integrated wireless device,
such as a wireless local area network
(WLAN) device and/or a Bluetooth®
device, is on.
■Amber: All wireless devices are off.

Getting Started Guide 3
Chapter 1: Getting to know your computer
Keys
Component Description
1esc key Displays system information when
pressed in combination with the fn key.
2fn key Executes frequently used system
functions when pressed in combination
with a function key, the num lk key, or
the esc key.
3Windows logo key Displays the Windows®Start menu.
4Windows applications key Displays a shortcut menu for items
beneath the pointer.
5Action keys Execute frequently used system
functions.

4 Getting Started Guide
Chapter 1: Getting to know your computer
Front
Component Description
Speakers Produce sound.
Right side
Component Description
1Digital Media Slot Supports the following digital card formats:
■Memory Stick
■Memory Stick Pro
■MultiMediaCard (MMC)
■Secure Digital (SD) Memory Card
■Secure Digital Extended Capacity (SDxC)
Memory Card
■Secure Digital High Capacity (SDHC)
Memory Card
2Power light ■White: The computer is on.
■Blinking white: The computer is in the Sleep
state.
■Off: The computer is off or in Hibernation.
(Continued)

Getting Started Guide 5
Chapter 1: Getting to know your computer
3Power switch ■When the computer is off, slide the switch to
turn on the computer.
■When the computer is on, slide the switch
briefly to initiate Sleep.
■When the computer is in the Sleep state, slide
the switch briefly to exit Sleep.
■When the computer is in Hibernation, slide
the switch briefly to exit Hibernation.
If the computer has stopped responding and
Windows shutdown procedures are ineffective,
slide and hold the power switch for at least 5
seconds to turn off the computer.
To learn more about your power settings, select
Start > Control Panel > System and
Security > Power Options.
4USB ports (2) Connect optional USB devices.
5Security cable slot Attaches an optional security cable to the
computer.
✎The security cable is designed to act as a
deterrent, but it may not prevent the
computer from being mishandled or
stolen.
6RJ-45 (network) jack
and cover
Connects a network cable.
Component Description

6 Getting Started Guide
Chapter 1: Getting to know your computer
Left side
Component Description
1Power connector Connects an AC adapter.
2AC adapter light ■White: The computer is connected
to external power and the battery is
fully charged.
■Amber: The computer is connected
to external power and the battery is
charging.
■Blinking amber: The battery has
reached a low or critical battery
level or there is a battery error.
■Off: The computer is not connected
to external power and is running on
battery power.
3External monitor port Connects an external VGA monitor or
projector.
4Vent Enables airflow to cool internal
components.
✎The computer fan starts up
automatically to cool internal
components and prevent
overheating. It is normal for the
internal fan to cycle on and off
during routine operation.
(Continued)

Getting Started Guide 7
Chapter 1: Getting to know your computer
5Drive light Blinking white: The hard drive or flash
drive is being accessed.
6USB port Connects an optional USB device.
7Audio-out (headphone)
jack/Audio-in (microphone)
jack
Connects optional powered stereo
speakers, headphones, earbuds, a
headset, or television audio. Also
connects an optional headset
microphone.
ÅWARNING: To reduce the risk of
personal injury, adjust the volume
before putting on headphones,
earbuds, or a headset. For
additional safety information,
refer to the Regulatory, Safety,
and Environmental Notices.
✎When a device is connected to
the jack, the computer speakers
are disabled.
✎The audio component must have
a 4-conductor connector.
Component Description

8 Getting Started Guide
Chapter 1: Getting to know your computer
Display
Component Description
1WLAN antennas (2)* Send and receive wireless signals to communicate
with wireless local-area networks (WLANs).
2WWAN antennas (2)*
(select models only)
Send and receive wireless signals to communicate
with wireless wide-area networks (WWANs).
3Internal microphone Records sound.
4Webcam Records video and captures still photographs.
To use the webcam, select Start > All Programs >
HP > HP Media Suite > HP Camera.
5Webcam light On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal
transmission, keep the area immediately around the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located
in Help and Support.

Getting Started Guide 9
Chapter 1: Getting to know your computer
Bottom
Component Description
1Battery locking latch Locks the battery into the battery bay.
2Battery bay Holds the battery.
✎The SIM slot is located under the
battery.
3Battery release latch Releases the battery from the battery
bay.

10 Getting Started Guide
Chapter 1: Getting to know your computer
Using the keyboard
Identifying the hotkey
A hotkey is a combination of the fn key 1and the esc key 2.
Identifying the action keys
Action keys are customized actions that are assigned to specific keys at the top of the
keyboard. The icons on the f1 through f12 keys represent the action key functions.
»To use an action key, press and hold the key to activate the assigned function.
✎Depending on the program you are using, pressing fn and one of the action keys will
open a specific shortcut menu within that program.
Keyboard and pointing devices
Hotkey Description
fn+esc Displays information about system
hardware components and the
system BIOS version number.

Getting Started Guide 11
Chapter 1: Getting to know your computer
✎The action key feature is enabled at the factory. You can disable this feature in Setup
Utility. If this feature is disabled in Setup Utility, you must press fn and an action key to
activate the assigned function.
Key Description
f1 Opens Help and Support.
Help and Support provides tutorials, answers to questions, and product
updates.
f2 Decreases the screen brightness level.
f3 Increases the screen brightness level.
f4 Switches the screen image among display devices connected to the
system. For example, if a monitor is connected to the computer,
pressing this key alternates the screen image from computer display to
monitor display to simultaneous display on both the computer and the
monitor.
Most external monitors receive video information from the computer
using the external VGA video standard. The switch screen image key
can also alternate images among other devices that are receiving video
information from the computer.
f5 Plays the previous track of an audio CD or the previous section of a
DVD.
f6 Plays, pauses, or resumes a track of an audio CD or a section of a DVD.
f7 Stops playback.
f8 Plays the next track of an audio CD or the next section of a DVD.
(Continued)

12 Getting Started Guide
Chapter 1: Getting to know your computer
Setting pointing device preferences
To access Mouse Properties, select Start > Devices and Printers > Mouse. Then, right-click
Mouse and select Mouse settings.
Use Mouse Properties in Windows to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
Using pointing devices
In addition to the pointing devices included with your computer, you can use an external USB
mouse (purchased separately) by connecting it to one of the USB ports on the computer.
Using the TouchPad
To move the pointer, slide your finger across the TouchPad surface in the direction you want
the pointer to go. Use the TouchPad buttons like the corresponding buttons on an external
mouse. To scroll up and down using the TouchPad vertical scroll zone, slide your finger up or
down on the right-side of the TouchPad above the line.
✎If you are using the TouchPad to move the pointer, you must lift your finger off the
TouchPad before moving it to the scroll zone. Simply sliding your finger from the
TouchPad to the scroll zone will not activate the scrolling function.
f9 Decreases speaker volume incrementally.
f10 Increases speaker volume incrementally.
f11 Mutes or restores speaker sound.
f12 Turns the wireless feature on or off.
✎This key does not establish a wireless connection. To establish a
wireless connection, a wireless network must be set up.
Key Description

Getting Started Guide 13
Chapter 1: Getting to know your computer
Navigating
To move the pointer, slide one finger across the TouchPad in the direction you want the
pointer to go.
Selecting
Use the left and right TouchPad buttons like the corresponding buttons on an external mouse.
Using TouchPad gestures
The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on
the TouchPad at the same time.
To turn the gestures on and off:
1. Double-click the Synaptics icon in the notification area, at the far right of the
taskbar, and then click the Device Settings tab.
2. Select the device, and then click Settings.
3. Select the gesture that you want to turn on or off.
4. Click Apply, and then click OK.

14 Getting Started Guide
Chapter 1: Getting to know your computer
✎The computer also support additional TouchPad features. To view and turn on these
features, click the Synaptics icon in the notification area, at the far right of the taskbar.
Click Pointer Device Properties, and then click the Device Settings tab. Select the
device, and then click Settings.
Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two
fingers slightly apart on the TouchPad, and then drag them across the TouchPad in and up,
down, left, or right motion.
✎Scrolling speed is controlled by finger speed.
✎Two-finger scrolling is enabled at the factory.
Pinching/Zooming
Pinching allows you to zoom in or out on images or text.
■Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
■Zoom out by placing two fingers apart on the TouchPad, and then moving them together.
✎Pinching/zooming is enabled at the factory.

Getting Started Guide 15
Chapter 1: Getting to know your computer
Rotating
Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in
the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping
motion, moving from 12 o’clock to 3 o’clock. To reverse the rotation, move your right
forefinger from 3 o’clock to 12 o’clock.
✎Rotating must be done within the TouchPad zone.
✎Rotatingis disabled at the factory.

Getting Started Guide 17
Chapter 2: Welcome to Verizon Wireless
You are now connected to the blazingly fasat, powerfully brillant Verizon 4G Network. This
chapter will help you set up Mobile Broadband and explore the features of your new Verizon
Wireless computer. So let’s get started.
✎Software screens may vary and instructions may change, depending on the version of
the software on your computer.
✎If Windows Update or HP Update prompts you to update your system, click Ignore or
Cancel, so that the setup process will not be interrupted.
1. Make sure wireless is turned on. The wireless light should be white. (If the light is
amber, press the wireless key to turn it on.)
2. Double-click the VZAccess®Manager icon on the desktop.
3. In the VZAccess Manager window, double-click Verizon Wireless - VZAccess, and
follow the on-screen instructions to activate Mobile Broadband.
✎If you are prompted at anytime during this setup process to update VZAccess
Manager, click Yes.
4. When you are prompted, click Signup to continue the setup process.
Thank you for choosing Verizon Wireless
Mobile Broadband setup

18 Getting Started Guide
Chapter 2: Welcome to Verizon Wireless
5. When you see the Set Network Location screen, choose Home, Work, or (for more
security) Public, and then follow the on-screen instructions to add your preferences.
✎To change this setting after initial setup, select Start > Control Panel > Network
and Internet > Choose Homegroups and Sharing options > Change advanced
settings.
6. On the Mobile Broadband Self Activation screen, click Sign-up. If the Sign-up button is
grayed out, click Next to continue the self-activation process.