HP Compaq Presario Manual

Maintenance and Service
Guide
HP Pavilion Widescreen
Notebook zt3000
HP Compaq Business Notebook nx7000
Compaq Presario Widescreen
Notebook PC X1000
Document Part Number: 325388-003
March 2004
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.

© Copyright 2003, 2004 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel, Pentium, and Celeron are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries. SD Logo is a trademark of its proprietor. Bluetooth is a
trademark owned by its proprietor and used by Hewlett-Packard Company
under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Pavilion Widescreen Notebook zt3000
HP Compaq Business Notebook nx7000
Compaq Presario Widescreen Notebook PC X1000
Third Edition March 2004
First Edition 2003
Reference Number: 325388-003

Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–25
1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–27
1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–27
1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–28
1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–38
2 Troubleshooting
2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–2
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–2
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3
Selecting from the Security Menu . . . . . . . . . . . . . . 2–4
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–7
Flowchart 2.1—Initial Troubleshooting . . . . . . . . . . 2–8
Flowchart 2.2—No Power, Part 1. . . . . . . . . . . . . . . 2–9
Flowchart 2.3—No Power, Part 2. . . . . . . . . . . . . . 2–10
Flowchart 2.4—No Power, Part 3. . . . . . . . . . . . . . 2–11
Flowchart 2.5—No Power, Part 4. . . . . . . . . . . . . . 2–12
Flowchart 2.6—No Video, Part 1 . . . . . . . . . . . . . . 2–13
Flowchart 2.7—No Video, Part 2 . . . . . . . . . . . . . . 2–14
Flowchart 2.8—Nonfunctioning Port Replicator
(if applicable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–15
Flowchart 2.9—No Operating System (OS)
Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–16

iv Maintenance and Service Guide
Flowchart 2.10—No OS Loading, Hard Drive,
Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–17
Flowchart 2.11—No OS Loading, Hard Drive,
Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–18
Flowchart 2.12—No OS Loading, Hard Drive,
Part 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–19
Flowchart 2.13—No OS Loading, CD-ROM or
DVD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20
Flowchart 2.14—No Audio, Part 1 . . . . . . . . . . . . . 2–21
Flowchart 2.15—No Audio, Part 2 . . . . . . . . . . . . . 2–22
Flowchart 2.16—Nonfunctioning Device. . . . . . . . 2–23
Flowchart 2.17—Nonfunctioning Keyboard . . . . . 2–24
Flowchart 2.18—Nonfunctioning Pointing
Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–25
Flowchart 2.19—No Network/Modem
Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–26
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–14
3.4 Miscellaneous Cable Kit Components . . . . . . . . . . 3–16
3.5 Miscellaneous Doors/Covers Kit Components . . . . 3–17
3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–18
3.7 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

Maintenance and Service Guide v
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Notebook for Disassembly . . . . . . . . 5–4
5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8
5.5 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9
5.6 Mini PCI Communications Board. . . . . . . . . . . . . . 5–11
5.7 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
5.8 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14
5.9 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.11 Speaker Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20
5.12 Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.13 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23
5.14 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25
5.15 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–27
5.16 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31
5.17 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–37
5.18 SD Card Slot Board and Cable . . . . . . . . . . . . . . . 5–39
5.19 VGA Board and Shield . . . . . . . . . . . . . . . . . . . . . 5–41
5.20 Modem and Cable . . . . . . . . . . . . . . . . . . . . . . . . . 5–44
5.21 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46
6 Specifications

vi Maintenance and Service Guide
A Connector Pin Assignments
B Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2
C Screw Listing
Index

Maintenance and Service Guide 1–1
1
Product Description
The HP Pavilion Widescreen Notebook zt3000, the
HP Compaq Business Notebook nx7000, and the
Compaq Presario Widescreen Notebook PC X1000 offer
advanced modularity, a Intel® Pentium® M or Intel Celeron® M
processor with 64-bit architecture, industry-leading ATI
MOBILITY RADEON Accelerated Graphics Port (AGP)
implementation, and extensive multimedia support.
HP Pavilion Widescreen Notebook zt3000,
HP Compaq Business Notebook nx7000, and
Compaq Presario Widescreen Notebook PC X1000

1–2 Maintenance and Service Guide
Product Description
1.1 Models
Notebook models are shown in Tables 1-1 through 1-4.
Table 1-1
HP Pavilion zt3000, HP Compaq nx7000,
and Compaq Presario X1000
Model Naming Conventions
Key
C P 170 Y5 80 y Ci 10 p XXXXXX-XXX
123456789 10
Key Description Options
1Brand/Series
designator
V = HP Pavilion
zt3000
C = HP Compaq
nx7000
P = Compaq
Presario X1000
2 Processor type P = Intel Pentium M, C = Intel Celeron M
3 Processor speed 120 = 1.2 GHz, 130 = 1.3 GHz, 140 = 1.4 GHz,
150 = 1.5 GHz, 160 = 1.6 GHz, 170 = 1.7 GHz,
180 = 1.8 GHz, 200 = 2.0 GHz
4 Display type/
size/resolution
Z = wide UXGA
(1920 × 1200)
Y = wide SXGA+
(1680 × 1050)
W = wide XGA
(1280 × 800)
5 = 15.4 in
5 Hard drive size 40 = 40 GB
60 = 60 GB
80 = 80 GB

Product Description
Maintenance and Service Guide 1–3
6 Optical drive
designator
C = CD-ROM Drive
D = DVD-ROM Drive
Y = DVD+RW/R &
CD-RW Combo Drive
W = DVD/CD-RW
Combo Drive
7 Integrated
communication/
wireless device
C = combination LAN/modem, b = 802.11b,
i = 802.11b + Bluetooth®, g = 802.11g,
j = 802.11g + Bluetooth
8 RAM 10 = 1024 MB
51 = 512 M
25 = 256 MB
20 = 2048 MB
9 Operating system H = Microsoft® Windows® XP Home
P = Windows XP Pro
10 SKU#
Table 1-1
HP Pavilion zt3000, HP Compaq nx7000,
and Compaq Presario X1000
Model Naming Conventions
(Continued)

1–4 Maintenance and Service Guide
Product Description
Table 1-2
HP Pavilion zt3000 Models
All HP Pavilion zt3000 models feature:
■TouchPad pointing device
■8-cell, 4.4-wH lithium ion (Li-Ion) battery pack
■1-year warranty on parts and labor
V P 170 Y5 80 Y Cb 51 H
Asia Pacific dr255a uuf
V P 160 y5 80 y Cb 51 h
Asia Pacific dr260a uuf
V P 160 y5 80 y Cb 25 h
Taiwan dr253a ab0
and
dr258a ab0
V P 160 Y5 80 W Ci 51 P
Korea dr248a ab1
V P 160 Y5 60 Y Ci 51 H
Hong Kong DR249a ab5 Thailand dr250a akl
V P 160 Y5 60 y Ci 51 P
Australia/New Zealand DR244A ABG
V P 160 Y5 60 W Ci 51 P
Korea dr247a ab1
V P 160 Y5 40 W Cb 25 H
Asia Pacific dr254a uuf Taiwan dr256a ab0
v p 160 w5 60 y Cb 51 h
Greece dp778e ab7 Switzerland dp778e uuz