HP EliteBook 8770w User manual

Getting Started
HP Notebook

© Copyright 2012 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a
trademark of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: July 2012
Document Part Number: 677251-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
To obtain the latest information in this
guide, contact support. For U.S. support, go
to http://www.hp.com/go/contactHP. For
worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or for requesting
a full refund of the computer, please
contact your local point of sale (the seller).

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice

Table of contents
1 Welcome .......................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 4
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 6
Buttons and fingerprint reader (select models only) ............................................................ 7
Keys ..................................................................................................................................... 9
Front ................................................................................................................................................... 10
Right ................................................................................................................................................... 12
Left ..................................................................................................................................................... 13
Rear .................................................................................................................................................... 14
Display ................................................................................................................................................ 15
Bottom ................................................................................................................................................ 16
3 Networking .................................................................................................................................................... 18
Using an Internet service provider (ISP) ............................................................................................ 19
Connecting to a wireless network ....................................................................................................... 19
Connecting to an existing WLAN ....................................................................................... 19
Setting up a new WLAN network ....................................................................................... 20
Configuring a wireless router ............................................................................ 21
Protecting your WLAN ....................................................................................... 21
4 Keyboard and pointing devices ................................................................................................................... 22
Using the keyboard ............................................................................................................................ 22
Identifying the hot keys ...................................................................................................... 22
Using keypads ................................................................................................................... 23
Using the integrated numeric keypad ................................................................ 24
Using an optional external numeric keypad ...................................................... 24
Using pointing devices ....................................................................................................................... 25
v

Setting pointing device preferences ................................................................................... 25
Using the pointing stick ...................................................................................................... 25
Using the TouchPad .......................................................................................................... 25
Turning the TouchPad off and on ...................................................................... 26
Navigating ......................................................................................................... 26
Selecting ........................................................................................................... 26
Using TouchPad gestures ................................................................................. 26
Scrolling ............................................................................................ 28
Pinching/Zooming ............................................................................. 28
Rotating ............................................................................................ 29
Flicking ............................................................................................. 29
5 Maintenance .................................................................................................................................................. 30
Inserting or removing the battery ........................................................................................................ 30
Removing or replacing the service door ............................................................................................. 32
Removing the service door ................................................................................................ 32
Replacing the service door ................................................................................................ 32
Replacing or upgrading the hard drive ............................................................................................... 34
Intel Smart Response Technology (select models only) .................................................... 34
Removing the primary hard drive ....................................................................................... 34
Removing the secondary hard drive .................................................................................. 35
Installing the primary hard drive ......................................................................................... 36
Installing the secondary hard drive .................................................................................... 38
Replacing a drive in the upgrade bay ................................................................................................. 39
Replacing a hard drive ....................................................................................................... 39
Replacing an optical drive .................................................................................................. 41
Adding or replacing memory modules ................................................................................................ 43
Adding or replacing the memory module underneath the service door ............................. 43
Adding or replacing the memory module underneath the keyboard .................................. 45
Using the DreamColor display (select models only) ........................................................................... 50
Updating programs and drivers .......................................................................................................... 50
Cleaning your computer ..................................................................................................................... 51
Cleaning products .............................................................................................................. 51
Cleaning procedures .......................................................................................................... 51
Cleaning the display .......................................................................................... 51
Cleaning the sides and cover ............................................................................ 51
Cleaning the TouchPad and keyboard .............................................................. 52
6 Backup and recovery .................................................................................................................................... 53
Creating recovery media with HP Recovery Disc Creator .................................................................. 54
Creating recovery media .................................................................................................... 54
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Backing up your information ............................................................................................................... 54
Performing a system recovery ............................................................................................................ 55
Using the Windows recovery tools ..................................................................................... 55
Using f11 recovery tools .................................................................................................... 56
Using a Windows 7 operating system DVD (purchased separately) ................................. 57
7 Support .......................................................................................................................................................... 58
Contacting support ............................................................................................................................. 58
Labels ................................................................................................................................................. 59
8 Specifications ................................................................................................................................................ 60
Input power ......................................................................................................................................... 60
Operating environment ....................................................................................................................... 61
Index ................................................................................................................................................................... 62
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viii

1Welcome
After you set up and register the computer, it is important to take the following steps:
●Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, see Networking on page 18.
●Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer. See the HP Notebook Reference Guide. For
instructions on accessing this guide, see Finding information on page 2.
●Get to know your computer—Learn about your computer features. See Getting to know your
computer on page 4and Keyboard and pointing devices on page 22 for additional
information.
●Find installed software—Access a list of the software preinstalled on the computer. Select
Start >All Programs. For details about using the software included with the computer, see the
software manufacturer's instructions, which may be provided with the software or on the
manufacturer's website.
1

Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Setup Instructions poster ●How to set up the computer
●Help to identify computer components
HP Notebook Reference Guide
To access this guide on your computer:
Select Start >Help and Support >User Guides.
●Power management features
●How to maximize battery life
●How to use the multimedia features of the computer
●How to protect the computer
●How to care for the computer
●How to update the software
●How to install certain components
●How to create a wired and/or wireless network
Help and Support
To access Help and Support, select Start >Help and
Support.
NOTE: For U.S. support, go to http://www.hp.com/
go/contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
●Operating system information
●Software, driver, and BIOS updates
●Troubleshooting tools
●How to access support
Regulatory, Safety, and Environmental Notices
To access this guide:
Select Start >Help and Support >User Guides.
●Regulatory and safety information
●Battery disposal information
Safety & Comfort Guide
To access this guide:
Select Start >Help and Support >User Guides.
– or –
Go to http://www.hp.com/ergo.
●Proper workstation setup, posture, health, and work habits
●Electrical and mechanical safety information
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP support telephone numbers
HP website
For U.S. support, go to http://www.hp.com/go/
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
●Support information
●Ordering parts and finding additional help
●Accessories available for the device
2 Chapter 1 Welcome

Resources For information about
Limited Warranty*
To access the warranty:
Select Start >Help and Support >User Guides >
View Warranty Information.
– or –
Go to http://www.hp.com/go/orderdocuments.
Warranty information
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a
printed copy from http://www.hp.com/go/orderdocuments or write to:
●North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 9115077
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Finding information 3

2 Getting to know your computer
Top
TouchPad
Component Description
(1) Left pointing stick button Functions like the left button on an external mouse.
(2) Center pointing stick button Functions like the center button on an external mouse.
(3) Pointing stick Moves the pointer and selects or activates items on the
screen.
(4) Right pointing stick button Functions like the right button on an external mouse.
(5) Right TouchPad button Functions like the right button on an external mouse.
(6) Center TouchPad button Functions like the center button on an external mouse.
(7) Left TouchPad button Functions like the left button on an external mouse.
4 Chapter 2 Getting to know your computer

Component Description
(8) TouchPad zone Moves the pointer and selects or activates items on the
screen.
(9) TouchPad on/off button Turns the TouchPad on and off.
Top 5

Lights
Component Description
(1) TouchPad light ●Amber: The TouchPad is off.
●Off: The TouchPad is on.
(2) Caps lock light On: Caps lock is on.
(3) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(4) Num lock light On: Num lock is on.
(5) Wireless light ●White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber: All wireless devices are off.
(6) Mute light ●Amber: Computer sound is off.
●Off: Computer sound is on.
(7) Web browser light ●On: The computer is on.
●Off: The computer is off or in Hibernation.
(8) Calculator light ●On: The calculator function is on.
●Blinking: The calculator has been activated.
6 Chapter 2 Getting to know your computer

Buttons and fingerprint reader (select models only)
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
(2) Power button ●When the computer is off, press the button to turn on
the computer.
●When the computer is on, press the button briefly to
initiate Sleep.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Microsoft®
Windows® shutdown procedures are ineffective, press and
hold the power button for at least 5 seconds to turn off the
computer.
To learn more about your power settings:
●Select Start >Control Panel >System and
Security >Power Options.
●For more information, see the HP Notebook Reference
Guide.
(3) Wireless button Turns the wireless feature on or off but does not establish a
wireless connection.
(4) Volume mute button Mutes and restores speaker sound.
(5) Web browser button When Windows is running, press the button to open the
default Web browser.
Top 7

Component Description
(6) Calculator button Activates the calculator function.
(7) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
password logon.
8 Chapter 2 Getting to know your computer

Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) Function keys Execute frequently used system functions when pressed in
combination with the fn key. For more information, see
Keyboard and pointing devices on page 22.
(3) fn key Executes frequently used system functions when pressed
in combination with a function key, the num lk key, the esc
key, or other keys. For more information, see Keyboard and
pointing devices on page 22.
(4) Windows logo key Displays the Windows Start menu.
(5) Windows applications key Displays a shortcut menu for items beneath the cursor.
(6) Integrated numeric keypad When num lk has been enabled, it can be used like an
external numeric keypad. To alternate between this
numeric function and the navigational function (indicated by
the directional arrows on the keys), press the num lk key.
(7) num lk key Alternates between the navigational and numeric functions
on the integrated numeric keypad.
Top 9

Front
Component Description
(1) Media Card Reader Supports the following digital card formats:
●Secure Digital (SD) Card
●Secure Digital HC (SDHC) Card
●Secure Digital XC (SDXC) Card
●MultiMediaCard (MMC)
●MultiMediaCardplus (MMC+)
(2) Display release latch Opens the computer.
(3) Wireless light ●White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/
or a Bluetooth® device, is on.
●Amber: All wireless devices are off.
(4) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(5) AC adapter/Battery light ●Amber: The computer is connected to external
power and the battery is charged from 0 to 90
percent.
●White: The computer is connected to external
power and the battery is charged from 90 to 99
percent.
●Blinking amber: A battery that is the only
available power source has reached a low battery
level. When the battery reaches a critical battery
level, the battery light begins blinking rapidly.
●Off: The battery is fully charged.
10 Chapter 2 Getting to know your computer

Component Description
(6) Hard drive light ●Blinking white: The hard drive is being accessed.
●Amber: HP 3D DriveGuard has temporarily
parked the hard drive.
NOTE: For information on HP 3D DriveGuard,
see the HP Notebook Reference Guide.
(7) Speakers (2) Produce SRS Premium Sound (select models only).
NOTE: To use the SRS Premium Sound software,
select Start >All Programs >SRS Premium Sound.
Front 11

Right
Component Description
(1) Audio-out (headphone) jack Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
(2) Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(3) USB 2.0 charging port Connects an optional USB device. The USB 2.0 charging
port can also charge select models of cell phones and MP3
players, even when the computer is off. For more
information about USB devices, see the HP Notebook
Reference Guide.
(4) USB 2.0 port Connects an optional USB device. For more information
about USB devices, see the HP Notebook Reference
Guide.
(5) External monitor port Connects an external VGA monitor or projector.
(6) Smart card reader (select models only) Supports optional smart cards.
(7) Upgrade bay (optical drive shown) The upgrade bay can hold a weight-saver option, a hard
drive, or an optical drive that reads an optical disc.
NOTE: On select models, the optical drive also writes to
an optical disc.
(8) Optical drive eject button (select models
only)
Releases the disc tray.
12 Chapter 2 Getting to know your computer