HP ENVY 14 Manual

HP 14 Notebook PC
HP 14 TouchSmart Notebook PC
Compaq 14 Notebook PC
Compaq 14 TouchSmart Notebook PC
HP 240 G2 Notebook PC
HP 245 G2 Notebook PC
Maintenance and Service Guide

© Copyright 2013 Hewlett-Packard
Development Company, L.P.
AMD and Radeon are trademarks of Advanced
Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by Hewlett-
Packard Company under license. Intel, Celeron,
Core, and Pentium are trademarks of Intel
Corporation in the U.S. and other
countries.Microsoft and Windows are U.S.
registered trademarks of the Microsoft group
of companies. SD Logo is a trademark of
its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: November 2013
Document Part Number: 754397-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available on all editions of
Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8 functionality. See
http://www.microsoft.com for details.
This computer may require upgraded and/ or
separately purchased hardware and/or a DVD
drive to install the Windows 7 software and
take full advantage of Windows 7 functionality.
See http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits defined by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Product description ....................................................................................................................................... 1
Intel HM76 Express Chipset models ...................................................................................................................... 1
Intel Bay Trail chipset models ............................................................................................................................... 4
AMD models ........................................................................................................................................................... 7
2 External component identification ............................................................................................................... 11
Right side ............................................................................................................................................................. 11
Left side ............................................................................................................................................................... 12
Front ..................................................................................................................................................................... 13
Display ................................................................................................................................................................. 14
Top ....................................................................................................................................................................... 15
TouchPad ........................................................................................................................................... 15
Lights ................................................................................................................................................. 16
Button ................................................................................................................................................ 17
Keys ................................................................................................................................................... 18
Bottom ................................................................................................................................................................. 19
Labels ................................................................................................................................................................... 21
3 Illustrated parts catalog .............................................................................................................................. 23
Computer major components ............................................................................................................................. 23
Display assembly subcomponents ..................................................................................................................... 28
Mass storage devices .......................................................................................................................................... 29
Plastics Kit ........................................................................................................................................................... 30
Rubber Kit ............................................................................................................................................................ 30
Cable Kit ............................................................................................................................................................... 30
Miscellaneous parts ............................................................................................................................................. 32
Sequential part number listing ........................................................................................................................... 33
4 Removal and replacement procedures ........................................................................................................... 39
Preliminary replacement requirements .............................................................................................................. 39
Tools required ................................................................................................................................... 39
Service considerations ...................................................................................................................... 39
Plastic parts .................................................................................................................... 39
Cables and connectors .................................................................................................... 39
Drive handling ................................................................................................................. 40
Grounding guidelines ........................................................................................................................ 40
v

Electrostatic discharge damage ..................................................................................... 40
Packaging and transporting guidelines ....................................................... 41
Component replacement procedures ................................................................................................................. 43
Battery ............................................................................................................................................... 43
Display subcomponents (bezel, webcam, panel) ............................................................................. 44
Service door ....................................................................................................................................... 49
Optical drive ...................................................................................................................................... 50
WLAN module .................................................................................................................................... 52
Memory module ................................................................................................................................ 54
Top cover/keyboard .......................................................................................................................... 55
Power button board .......................................................................................................................... 59
TouchPad button board .................................................................................................................... 59
Display assembly .............................................................................................................................. 61
USB board .......................................................................................................................................... 69
Hard drive .......................................................................................................................................... 70
Optical drive connector ..................................................................................................................... 72
System board .................................................................................................................................... 73
Fan/heat sink assembly .................................................................................................................... 77
Processor ........................................................................................................................................... 84
Power connector cable ...................................................................................................................... 86
Card reader board ............................................................................................................................. 88
Speakers ............................................................................................................................................ 89
RTC battery ........................................................................................................................................ 90
Hard drive connector ......................................................................................................................... 91
Weight ............................................................................................................................................... 92
5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8 ............................................... 93
Starting Setup Utility (BIOS) ................................................................................................................................ 93
Updating the BIOS ................................................................................................................................................ 93
Determining the BIOS version ........................................................................................................... 93
Downloading a BIOS update .............................................................................................................. 94
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 95
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 95
6 Using Setup Utility (BIOS) and System Diagnostics in Windows 7 ..................................................................... 97
Starting Setup Utility (BIOS) ................................................................................................................................ 97
Updating the BIOS ................................................................................................................................................ 97
Determining the BIOS version ........................................................................................................... 97
Downloading a BIOS update .............................................................................................................. 98
Using System Diagnostics ................................................................................................................................... 99
vi

7 Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux ........................................................ 101
Starting Computer Setup .................................................................................................................................. 101
Using Computer Setup ....................................................................................................................................... 101
Navigating and selecting in Computer Setup ................................................................................. 101
Restoring factory settings in Computer Setup ............................................................................... 102
Updating the BIOS .............................................................................................................................................. 102
Determining the BIOS version ......................................................................................................... 102
Downloading a BIOS update ........................................................................................................... 103
Using Advanced System Diagnostics ................................................................................................................ 103
8 Specifications ........................................................................................................................................... 105
Computer specifications .................................................................................................................................... 105
14.0-inch display specifications ....................................................................................................................... 105
Hard drive specifications ................................................................................................................................... 106
9 Backing up, restoring, and recovering in Windows 8 ..................................................................................... 107
Creating recovery media and backups .............................................................................................................. 107
Creating HP Recovery media ........................................................................................................... 107
Restore and recovery ........................................................................................................................................ 108
Recovering using HP Recovery Manager ........................................................................................ 109
What you need to know ................................................................................................ 109
Using the HP Recovery partition (select models only) ................................................ 109
Using HP Recovery media to recover ........................................................................... 110
Changing the computer boot order .............................................................................. 110
Removing the HP Recovery partition ............................................................................................. 110
10 Backing up, restoring, and recovering in Windows 7 ................................................................................... 111
Creating backups ............................................................................................................................................... 111
Creating recovery media to recover the original system ............................................................... 111
What you need to know ................................................................................................ 111
Creating the recovery media ...................................................................... 112
Creating system restore points ...................................................................................................... 112
What you need to know ................................................................................................ 112
Creating a system restore point ................................................................................... 112
Backing up system and personal information ............................................................................... 112
Tips for a successful backup ........................................................................................ 113
What you need to know ................................................................................................ 113
Creating a backup using Windows Backup and Restore .............................................. 113
Restore and recovery ........................................................................................................................................ 114
Restoring to a previous system restore point ................................................................................ 114
vii

Restoring specific files .................................................................................................................... 114
Restoring specific files using Windows Backup and Restore ...................................... 114
Recovering the original system using HP Recovery Manager ........................................................ 114
What you need to know ................................................................................................ 114
Recovering using HP Recovery partition (select models only) .................................... 115
Recovering using the recovery media .......................................................................... 115
Changing the computer boot order ........................................................... 115
11 Backup and Recovery in SUSE Linux ........................................................................................................... 117
Backing up your information ............................................................................................................................. 117
Performing a system recovery .......................................................................................................................... 117
12 Power cord set requirements .................................................................................................................... 119
Requirements for all countries ......................................................................................................................... 119
Requirements for specific countries and regions ............................................................................................. 120
13 Statement of Volatility ............................................................................................................................ 123
Non-volatile memory usage ............................................................................................................................. 124
Questions and answers ..................................................................................................................................... 126
14 Recycling ................................................................................................................................................ 129
Battery ............................................................................................................................................................... 129
Display ............................................................................................................................................................... 129
Index ........................................................................................................................................................... 135
viii

1 Product description
Intel HM76 Express Chipset models
Category Description Non-touch ;
UMA
Non-touch;
discrete
Touch;
UMA
Touch;
discrete
Product name HP 14 Notebook PC √√√√
HP 14 TouchSmart Notebook PC √√√√
Compaq 14 Notebook PC √√√√
Compaq 14 TouchSmart Notebook PC √√√√
HP 240 G2 Notebook PC √√√√
Processors Intel i5-3230M processor (2.6-GHz, 3-MB cache, 35 W) √√√√
Intel i3-3110M processor (2.4-GHz, 3-MB cache, 35 W) √√√√
Intel Pentium 2020M processor (2.4-GHz, 2-MB cache, 35 W) √√√√
Intel Celeron 1000M processor (1.8-GHz, 2-MB cache, 35 W) √√√√
Chipset Intel HM76 Express √√√√
Graphics Switchable discrete graphics:
Nvidia 820M N15V-GM 1 GB VRAM (128Mx16 DDR3 1GHz x 4
PCs)
GPU power management enabled at launch
Support DX11
Support dynamic switching
Support HD Decode and HDMI
√√
UMA graphics:
Intel HD Graphics √√
Panel 35.6-cm (14.0-in), high-definition (HD), light-emitting diode
(LED), SVA BrightView (1366×768) display; typical brightness:
200 nits
√√√√
Touchscreen, 35.6-cm (14.0-in), high-definition (HD), light-
emitting diode (LED), SVA AntiGlare (1366×768) display; typical
brightness: 200 nits
Supports 16:9 ultra wide aspect ratio
√√
Supports LVDS √√√√
Memory 2 customer-accessible/upgradable memory module slots
Supports dual-channel memory
DDR3L-1600-MHz
√√√√
Intel HM76 Express Chipset models 1

Category Description Non-touch ;
UMA
Non-touch;
discrete
Touch;
UMA
Touch;
discrete
Supports up to 16 GB of system RAM in the following
configurations:
●16384-MB total system memory (8192×2; not supported
on a 32-bit operating system)
●12288-MB total system memory (8192×1 + 4096×1; not
supported on a 32-bit operating system)
●8192-MB total system memory (8192×1 or 4096×2)
●6144-MB total system memory (4096×1 + 2048×1; not
supported on a 32-bit operating system)
●4096-MB total system memory (4096×1 or 2048×2)
●2048-MB total system memory (2048×1)
√√√√
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and
7.0-mm (.28-in) thicknesses
Customer-accessible
Serial ATA
√√√√
Supports the following hard drives:
●1-TB, 5400-rpm, 9.5-mm
●750-GB, 5400-rpm, 9.5-mm
●500-GB, 5400-rpm, 9.5-mm or 7.0-mm
●320-GB, 5400-rpm, 9.5-mm or 7.0-mm
√√√√
Optical drive Fixed
Serial ATA
9.5-mm tray load
√√√√
DVD+/-RW Double-Layer SuperMulti √√√√
Supports zero power optical drive √√√√
Supports no optical drive option √√
Audio/video Single digital microphone √√√√
HD audio √√√√
Dual speakers √√√√
HP TrueVision HD webcam (fixed, no tilt with activity LED,
1280×720 by 30 frames per second)
√√√√
Ethernet Integrated 10/100 network interface card (NIC)
Integrated 10/100/1000 NIC (HP 240 models)
√√√√
Wireless Integrated wireless local area network (WLAN) options by way
of wireless module
One or two WLAN antennas built into display assembly
Compatible with Miracast-certified devices (For Win8.1; except
Intel Pentium and Celeron)
√√√√
Support for the following WLAN formats: √√√√
2 Chapter 1 Product description

Category Description Non-touch ;
UMA
Non-touch;
discrete
Touch;
UMA
Touch;
discrete
●Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter
●Qualcomm Atheros AR9485 802.11bgn 1x1 Wi-Fi Adapter
●Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo
Adapter
●QCA 9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter
External
media card
HP Multi-Format Digital Media Reader
Support SD/SDHC/SDXC
Push-Push Insertion/Removal
√√√√
Ports AC Smart Pin adapter plug √√√√
Headphone/microphone in combo jack √√√√
HDMI version 1.4 supporting 1920 ×1200 @ 60Hz √√√√
RJ-45 (Ethernet, includes link and activity lights) √√√√
USB 3.0 (1 port) √√√√
USB 2.0 (2 ports) √√√√
VGA (Dsub 15 pin) supporting 2048×1536 external resolution @
75 Hz, hot plug and unplug and auto-detection for correct
output to wide-aspect vs. standard aspect video
Hot Plug/unplug and auto detect for correct output to wide-
aspect vs. standard aspect video
√√√√
Keyboard/
pointing
devices
Full-size "island style" keyboard √√√√
TouchPad with multi-touch gestures, 2-finger scrolling, and
pinch-zoom enabled
Taps enabled by default
Support Win8.1+D212 Modern Trackpad Gestures
Support PS/2, profile sensor(reserve for SMBus)
√√√√
Power
requirements
For computer systems with discrete graphics:
90-W Smart AC adapter; for use in all countries except China and
India)
√√
90-W EM Smart AC adapter; for use in China and India only) √√
For computer systems with UMA graphics:
65-W Smart AC adapter; for use in all countries except China and
India)
√√
65-W EM Smart AC adapter; for use in China and India only) √√
1 meter power cord √√√√
4-cell, 41-Whr Li-ion battery √√√√
3-cell, 31-Whr Li-ion battery √√√√
Intel HM76 Express Chipset models 3

Category Description Non-touch ;
UMA
Non-touch;
discrete
Touch;
UMA
Touch;
discrete
Security Kensington Security Lock
Support Intel Anti-Theft
Support Intel IPT
OTP support
√√√√
Operating
system
Preinstalled:
●Windows 8.1
●Windows 8.1 downgrade to Windows 7 Professional (HP
240 models)
√√√√
●Ubuntu √√
●FreeDOS 2.0 √√
Serviceability End-user replaceable parts:
●AC adapter
●Battery
●Memory modules (2)
●Optical drive
●WLAN module
Intel Bay Trail chipset models
Category Description Non-touch; UMA Touch; UMA
Product name HP 14 Notebook PC √√
HP 14 TouchSmart Notebook PC √√
Compaq 14 Notebook PC √√
Compaq 14 TouchSmart Notebook PC √√
HP 240 G2 Notebook PC √√
Processors Intel Pentium N3520 processor (2.4-GHz, 2-MB cache, 7.5 W) √√
Intel Pentium N3510 processor (2.0-GHz, 2-MB cache, 7.5 W) √√
Intel Celeron N2820 processor (2.13-GHz, 1-MB cache, 7.5 W) √√
Intel Celeron N2815 processor (2.13-GHz, 1-MB cache, 7.5 W) √√
Intel Celeron N2810 processor (2.0-GHz, 1-MB cache, 7.5 W) √√
Chipset Bay Trail √√
Graphics UMA graphics:
Intel HD graphics
√√
Panel 35.6-cm (14.0-in), high-definition (HD), light-emitting diode (LED), SVA
BrightView (1366×768) display; typical brightness: 200 nits
√√
4 Chapter 1 Product description

Category Description Non-touch; UMA Touch; UMA
Touchscreen, 35.6-cm (14.0-in), high-definition (HD), light-emitting
diode (LED), SVA AntiGlare (1366×768) display; typical brightness: 200
nits
Supports 16:9 ultra wide aspect ratio
√
Supports LVDS √√
Memory 2 customer-accessible/upgradable memory module slots
Supports dual-channel memory
DDR3L-1600-MHz
√√
Supports up to 16 GB of system RAM in the following configurations:
●16384-MB total system memory (8192×2; not supported on a 32-
bit operating system)
●12288-MB total system memory (8192×1 + 4096×1; not
supported on a 32-bit operating system)
●8192-MB total system memory (4096×2)
●6144-MB total system memory (4096×1 + 2048×1; not supported
on a 32-bit operating system)
●4096-MB total system memory (4096×1 or 2048×2)
●2048-MB total system memory (2048×1)
√√
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.
28-in) thicknesses
Customer-accessible
Serial ATA
√√
Supports the following hard drives:
●1-TB, 5400-rpm, 9.5-mm
●750-GB, 5400-rpm, 9.5-mm
●500-GB, 5400-rpm, 9.5-mm or 7.0-mm
●320-GB, 5400-rpm, 9.5-mm or 7.0-mm
√√
Optical drive Fixed
Serial ATA
9.5-mm tray load
√√
DVD+/-RW Double-Layer SuperMulti √√
Supports zero power optical drive √√
Supports no optical drive option √
Audio/video Single digital microphone √√
HD audio √√
Dual speakers √√
HP TrueVision HD webcam (fixed, no tilt with activity LED, 1280×720 by
30 frames per second)
√√
Ethernet Integrated 10/100 network interface card (NIC) √√
Intel Bay Trail chipset models 5

Category Description Non-touch; UMA Touch; UMA
Wireless Integrated wireless local area network (WLAN) options by way of
wireless module
One or two WLAN antennas built into display assembly
Compatible with Miracast-certified devices (For Win8.1; except Intel
Pentium and Celeron)
√√
Support for the following WLAN formats:
●Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter
●Qualcomm Atheros AR9485 802.11bgn 1x1 Wi-Fi Adapter
●Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter
●QCA 9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter
√√
External media
card
HP Multi-Format Digital Media Reader
Support SD/SDHC/SDXC
Push-Push Insertion/Removal
√√
Ports AC Smart Pin adapter plug √√
Headphone/microphone in combo jack √√
HDMI version 1.4 supporting 1920 ×1200 @ 60Hz √√
RJ-45 (Ethernet, includes link and activity lights) √√
USB 3.0 (1 port) √√
USB 2.0 (2 ports) √√
VGA (Dsub 15 pin) supporting 2560×1600 external resolution @ 60 Hz,
hot plug and unplug and auto-detection for correct output to wide-
aspect vs. standard aspect video
Hot Plug/unplug and auto detect for correct output to wide-aspect vs.
standard aspect video
√√
Keyboard/
pointing devices
Full-size "island style" keyboard √√
TouchPad with multi-touch gestures, 2-finger scrolling, and pinch-
zoom enabled
Taps enabled by default
Support Win8.1+D212 Modern Trackpad Gestures
Support PS/2, profile sensor(reserve for SMBus)
√√
Power
requirements
45-W Smart AC adapter √√
1 meter power cord √√
4-cell, 41-Whr Li-ion battery
3-cell, 31-Whr Li-ion battery
√√
Security Kensington Security Lock
Support Intel Anti-Theft
Support Intel IPT
√√
6 Chapter 1 Product description

Category Description Non-touch; UMA Touch; UMA
OTP support
Operating
system
Preinstalled:
●Windows 8.1
√√
●Ubuntu √
●FreeDOS √
Serviceability End-user replaceable parts:
●AC adapter
●Battery
●Memory modules (2)
●Optical drive
●WLAN module
AMD models
Category Description Non-touch;
UMA
Non-touch;
discrete
Touch;
UMA
Touch;
discrete
Product name HP 14 Notebook PC √√√√
HP 14 TouchSmart Notebook PC √√√√
Compaq 14 Notebook PC √√√√
Compaq 14 TouchSmart Notebook PC √√√√
HP 245 G2 Notebook PC √√√√
Processors AMD A6-5200 (2.0 GHz, 2 MB cache, 25W √√
AMD A4-5000 (1.5 GHz, 2 MB cache, 15W) √√√√
AMD E2-3800 (1.3 GHz, 1 MB cache, 15W) √√
AMD E1-2100 (1.0 GHz, 1 MB cache, 9W) √√√√
HP Quad-Core, (1.55GHz, 13W) √√√√
Intel Quad-Core, (1.55GHz, 13W) √√√√
Intel Celeron HP Dual-Core, (1.05GHz, 8W √√√√
Dual-Core, (1.05GHz, 8W) √√√√
Chipset Integrated SOC FCH √√√√
Graphics Switchable discrete graphics:
AMD Sun LE (18W) Radeon™ HD 8570M with up to 1024 MB of
dedicated video memory (128Mx16 DDR3 1GHz x 4 PCs)
Support HD Decode, DX11, and HDMI
Support HD Decode, DX11.1, and HDMI
Support PX 7.0
√√
AMD models 7

Category Description Non-touch;
UMA
Non-touch;
discrete
Touch;
UMA
Touch;
discrete
UMA graphics:
AMD Radeon™ HD 8400 Graphics (A6-5200) √√
AMD Radeon HD 8330 Graphics (A4-5000) √√
AMD Radeon HD 8280 Graphics (E2-3800) √√
AMD Radeon HD 8210 Graphics (E1-2100) √√
Panel 35.6-cm (14.0-in), high-definition (HD), light-emitting diode
(LED), SVA BrightView (1366×768) display; typical brightness:
200 nits
√√√√
Touchscreen, 35.6-cm (14.0-in), high-definition (HD), light-
emitting diode (LED), SVA AntiGlare (1366×768) display; typical
brightness: 200 nits
Supports 16:9 ultra wide aspect ratio
√√
Supports LVDS √√√√
Memory 1 customer-accessible/upgradable memory module slots
Supports dual-channel memory
DDR3L-1600-MHz
√√√√
Supports up to 8 GB of system RAM in the following
configurations:
●8192-MB total system memory (8192)
●4096-MB total system memory (4096×1)
●2048-MB total system memory (2048×1)
√√√√
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and
7.0-mm (.28-in) thicknesses
Customer-accessible
Serial ATA
√√√√
Supports the following hard drives:
●1-TB, 5400-rpm, 9.5-mm
●750-GB, 5400-rpm, 9.5-mm
●500-GB, 5400-rpm, 9.5-mm or 7.0-mm
●320-GB, 5400-rpm, 9.5-mm or 7.0-mm
√√√√
Optical drive Fixed
Serial ATA
9.5-mm tray load
√√√√
DVD+/-RW Double-Layer SuperMulti √√√√
Supports zero power optical drive √√√√
Supports no optical drive option √√
Audio/video Single digital microphone √√√√
8 Chapter 1 Product description

Category Description Non-touch;
UMA
Non-touch;
discrete
Touch;
UMA
Touch;
discrete
HD audio √√√√
Dual speakers √√√√
HP TrueVision HD webcam (fixed, no tilt with activity LED,
1280×720 by 30 frames per second)
√√√√
Ethernet Integrated 10/100 network interface card (NIC)
Integrated 10/100/1000 NIC (HP 245 models)
√√√√
Wireless Integrated wireless local area network (WLAN) options by way of
wireless module
One or two WLAN antennas built into display assembly
Compatible with Miracast-certified devices (For Win8.1; except
Intel Pentium and Celeron)
√√√√
Support for the following WLAN formats:
●Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter
●Qualcomm Atheros AR9485 802.11bgn 1x1 Wi-Fi Adapter
●Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo
Adapter
●QCA 9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter
√√√√
External
media card
HP Multi-Format Digital Media Reader
Support SD/SDHC/SDXC
Push-Push Insertion/Removal
√√√√
Ports AC Smart Pin adapter plug √√√√
Headphone/microphone in combo jack √√√√
HDMI version 1.4 supporting 1920 ×1200 @ 60Hz √√√√
RJ-45 (Ethernet, includes link and activity lights) √√√√
USB 3.0 (1 port) √√√√
USB 2.0 (2 ports) √√√√
VGA (Dsub 15 pin) supporting 2048×1536 external resolution @
75 Hz, hot plug and unplug and auto-detection for correct output
to wide-aspect vs. standard aspect video
Hot Plug/unplug and auto detect for correct output to wide-
aspect vs. standard aspect video
√√√√
Keyboard/
pointing
devices
Full-size "island style" keyboard √√√√
TouchPad with multi-touch gestures, 2-finger scrolling, and
pinch-zoom enabled
Taps enabled by default
Support Win8.1+D212 Modern Trackpad Gestures
Support PS/2, profile sensor(reserve for SMBus)
√√√√
AMD models 9

Category Description Non-touch;
UMA
Non-touch;
discrete
Touch;
UMA
Touch;
discrete
Power
requirements
65-W Smart AC adapter; for use in all countries except China and
India)
√√
65-W EM Smart AC adapter; for use in China and India only) √√√√
45-W Smart AC adapter; for use in all countries except China and
India)
√√
1 meter power cord √√√√
4-cell, 41-Whr Li-ion battery
3-cell, 31-Whr Li-ion battery
√√√√
Security Kensington Security Lock
Support Intel Anti-Theft
Support Intel IPT
OTP support
√√√√
Operating
system
Preinstalled:
●Windows 8.1
√√√√
●Ubuntu √√
●FreeDOS √√
Serviceability End-user replaceable parts:
●AC adapter
●Battery
●Memory modules (2)
●Optical drive
●WLAN module
10 Chapter 1 Product description

2 External component identification
Right side
Component Description
(1) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state, a
power-saving state. The computer shuts off power
to the display and other unneeded components.
●Off: The computer is off or in Hibernation.
Hibernation is a power-saving state that uses the
least amount of power.
NOTE: For select models, the Intel® Rapid Start
Technology feature is enabled at the factory.
Rapid Start Technology allows your computer to
resume quickly from inactivity.
(2) Hard drive light Blinking white: The hard drive is being accessed.
(3) USB 2.0 ports (2) Connect an optional USB device, such as a keyboard,
mouse, external drive, printer, scanner or USB hub.
(4) Optical drive (select models only) Depending on your computer model, reads an optical
disc or reads and writes to an optical disc.
NOTE: For disc compatibility information, go to the
Help and Support web page. Follow the web page
instructions to select your computer model. Select
Support & Drivers, and then select Product
Information.
(5) Optical drive eject button (select models
only)
Releases the disc tray.
Right side 11

Left side
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
(2) Power connector Connects an AC adapter.
(3) AC adapter light ●On: The AC adapter is connected and the battery is
charged.
●Amber: The AC adapter is connected and the battery is
charging.
●Off: The computer is using battery power.
(4) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(5) External monitor port Connects an external VGA monitor or projector.
(6) RJ-45 (network) jack/status lights Connects a network cable.
●White: The network is connected.
●Amber: Activity is occurring on the network.
(7) HDMI port Connects an optional video or audio device, such as a high-
definition television, any compatible digital or audio
component, or a high-speed HDMI device.
(8) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(9) Audio-out (headphone)/Audio-in (microphone)
jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices. To access this guide in
Windows 8, from the Start screen, type support, and then
select the HP Support Assistant app.
12 Chapter 2 External component identification