HP ENVY m6-1100 Manual

HP ENVY m6 Notebook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

© Copyright 2012 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel and Core are U.S. registered
trademarks of Intel Corporation. Microsoft,
Windows, and Windows Vista are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: November 2012
Document Part Number: 692771-001

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
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Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ................................................................................... 11
Finding your hardware and software information ....................................................................... 11
Display ................................................................................................................................. 11
Button, speakers, and fingerprint reader ................................................................................... 13
Keys ..................................................................................................................................... 14
Lights .................................................................................................................................... 15
TouchPad .............................................................................................................................. 16
Front ..................................................................................................................................... 17
Left side ................................................................................................................................ 18
Right side .............................................................................................................................. 19
Bottom .................................................................................................................................. 20
3 Illustrated parts catalog .................................................................................................. 23
Service tag ............................................................................................................................ 24
Computer major components ................................................................................................... 25
Display assembly subcomponents ............................................................................................. 31
Mass storage devices ............................................................................................................. 32
Miscellaneous parts ................................................................................................................ 33
Sequential part number listing .................................................................................................. 34
4 Removal and replacement procedures ............................................................................ 43
Preliminary replacement requirements ....................................................................................... 43
Tools required ......................................................................................................... 43
Service considerations ............................................................................................. 43
Plastic parts ............................................................................................. 43
Cables and connectors ............................................................................. 44
Drive handling ......................................................................................... 44
Grounding guidelines .............................................................................................. 45
Electrostatic discharge damage .................................................................. 45
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Packaging and transporting guidelines ........................................ 46
Component replacement procedures ........................................................................................ 48
Service tag ............................................................................................................. 48
Battery ................................................................................................................... 49
Hard drive ............................................................................................................. 50
RTC battery ............................................................................................................ 53
Optical drive .......................................................................................................... 54
Memory module ...................................................................................................... 57
Keyboard ............................................................................................................... 58
WLAN module ........................................................................................................ 63
Solid-state drive ...................................................................................................... 66
Top cover ............................................................................................................... 67
Power button board ................................................................................................. 71
Fingerprint reader board .......................................................................................... 72
TouchPad button board ............................................................................................ 74
Fan ....................................................................................................................... 75
System board ......................................................................................................... 77
Heat sink ................................................................................................................ 80
Processor ............................................................................................................... 83
Optical drive connector board .................................................................................. 85
Speakers ................................................................................................................ 86
USB board ............................................................................................................. 88
Subwoofer ............................................................................................................. 89
Power connector cable ............................................................................................ 90
Display assembly .................................................................................................... 92
5 Using Setup Utility (BIOS) and System Diagnostics ......................................................... 101
Starting Setup Utility (BIOS) ................................................................................................... 101
Updating the BIOS ............................................................................................................... 101
Determining the BIOS version ................................................................................. 101
Downloading a BIOS update .................................................................................. 102
Using System Diagnostics ...................................................................................................... 103
6 Specifications ............................................................................................................... 105
Computer specifications ........................................................................................................ 105
15.6-inch WGA display specifications ....................................................................................106
Hard drive specifications ...................................................................................................... 107
7 Backing up, restoring, and recovering .......................................................................... 109
Creating recovery media and backups ................................................................................... 109
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Creating HP Recovery media .................................................................................. 110
Restore and recovery ............................................................................................................ 111
Using Windows Refresh for quick and easy recovery ................................................. 112
Remove everything and reinstall Windows ............................................................... 113
Recovering using HP Recovery Manager .................................................................. 113
What you need to know .......................................................................... 114
Using the HP Recovery partition to recover a minimized image
(select models only) ................................................................................ 114
Using HP Recovery media to recover ........................................................ 115
Changing the computer boot order ........................................................... 115
Removing the HP Recovery partition ........................................................................ 115
8 Power cord set requirements ........................................................................................ 117
Requirements for all countries ................................................................................................ 117
Requirements for specific countries and regions ....................................................................... 118
9 Recycling ...................................................................................................................... 119
Index ............................................................................................................................... 121
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1 Product description
Category Description Computer model
equipped with
AMD processor
Computer model
equipped with
Intel processor
Product Name HP ENVY m6 Notebook PC √√
Processors ●AMD® A10-4600M 3.20-GHz
processor (1600-MHz FSB, 4.0-MB L2
cache, DDR3, quad core, 35 W)
●AMD A8-4500M 2.80-GHz processor
(1600-MHz FSB, 4.0-MB L2 cache,
DDR3, quad core, 35 W)
●AMD A6-4400M 3.20-GHz processor
(1600-MHz FSB, 1.0-MB L2 cache,
DDR3, dual core, 35 W)
●AMD A4-4300M 2.50-GHz processor
(1600-MHz FSB, 1.0-MB L2 cache,
DDR3, dual core, 35 W)
√
●Intel Quad Core i7-3632QM 2.20-GHz
processor (SC turbo up to 3.20-GHz;
1600-MHz FSB, 6.0-MB L3 cache,
35 W)
●Intel Quad Core i7-3612QM 2.10-GHz
processor (SC turbo up to 3.10-GHz,
1600-MHz FSB, 6.0-MB L3 cache,
35 W)
●Intel Quad Core i7-3520M 2.90-GHz
processor (SC turbo up to 3.60-GHz,
1600-MHz FSB, 4.0-MB L3 cache,
35 W)
√
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Category Description Computer model
equipped with
AMD processor
Computer model
equipped with
Intel processor
Processors (continued) ●Intel Dual Core i5-3230M 2.60-GHz
processor (SC turbo up to 3.20-GHz;
1600-MHz FSB, 3.0-MB L3 cache,
35 W)
●Intel Dual Core i5-3210M 2.50-GHz
processor (SC turbo up to 3.10-GHz,
1600-MHz FSB, 3.0-MB L3 cache,
35 W)
●Intel Dual Core i3-3130M 2.60-GHz
processor (1333-MHz FSB, 3.0-MB L3
cache, 35 W)
●Intel Dual Core i3-3120M 2.50-GHz
processor (1333-MHz FSB, 3.0-MB L3
cache, 35 W)
●Intel Dual Core i3-3110M 2.30-GHz
processor (1333-MHz FSB, 3.0-MB L3
cache, 35 W)
●Intel Dual Core i3-2370M 2.40-GHz
processor (1333-MHz FSB, 3.0-MB L3
cache, 35 W)
●Intel Core i3-2350M 2.30-GHz
processor (1333-MHz FSB, 3.0-MB L3
cache, 35 W)
√
Chipset AMD A70M fusion controller hub (FCH) √
Intel HM77 Express Chipset √
Graphics Switchable discrete graphics: AMD
Radeon™ HD 7670M with 2048-MB of
dedicated video memory (128-MB × 16 DDR3
900-MHz × 8 pcs)
Internal graphics:
●Universal memory architecture (UMA)
with shared video memory
●AMD Radeon HD 7660G graphics on
computer models equipped with an AMD
A10-4600M processor
●AMD Radeon HD 7640G graphics on
computer models equipped with an AMD
A8-4500M processor
●AMD Radeon HD 7520G graphics on
computer models equipped with an AMD
A6-4400M processor
Support for HD decode, HDMI, and DX11
√
2 Chapter 1 Product description ENWW