HP G62-373 Manual

Compaq Presario CQ62 Notebook PC
HP G62 Notebook PC
Maintenance and Service Guide
Document Part Number: 602633-001
January 2010
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; and performing
computer disassembly procedures.

© Copyright 2010 Hewlett-Packard Development Company, L.P.
ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and
used by Hewlett-Packard Company under license. Intel, Arrandale, and Core are trademarks of Intel corporation in the U.S. and other
countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: January 2010
Document Part Number: 602633-001

Revision History
Revision Publication Date Description
AOctober 2010 ■Chapter 1 — added new descriptions for the following components:
❏Hard drive
❏Memory module
❏Processor
❏WLAN module
■Chapter 3 and Chapter 4 —added new spare part numbers and
descriptions for the following components:
❏Base enclosure
❏Display assembly
❏Display back cover
❏Display bezel
❏Hard drive
❏Memory module
❏Optical drive
❏Processor
❏System board
❏Thermal module
❏Top cover
❏WLAN module

Safety warning notice
ÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).

Maintenance and Service Guide iv
Contents
1 Product description
2 External component identification
Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Display components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Wireless antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Additional hardware components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
3 Illustrated parts catalog
Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Display assembly components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14
4 Removal and replacement procedures
Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Service tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
Wireless module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12
Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20
Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23
Touchpad button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24

vMaintenance and Service Guide
Contents
Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25
Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26
USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–33
Power connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–34
Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–35
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36
System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–37
RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40
Fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–41
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–47
RJ-11 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–50
5 Setup Utility
Starting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Changing the language of Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Navigating and selecting in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Restoring default settings in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Exiting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
6 Specifications
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
39.6-cm (15.6-in) HD display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications. . . . . . 6–4
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications . . . . . . . . . 6–5
System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5
System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8
7 Backup and recovery
Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
When to back up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
Backup suggestions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3
Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4
Recovering from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4
Recovering from the dedicated recovery partition (select models only) . . . . . . . . . . . . . . . . . . . . . . . 8–4
8 Connector pin assignments
Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1
Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2
HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

Contents
Maintenance and Service Guide vi
RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4
RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4
Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5
9 Power cord set requirements
Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1
Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2
10Recycling
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

vii Maintenance and Service Guide
Contents

Maintenance and Service Guide 1–1
1
Product description
Category Description
Presario
CQ62 Intel
UMA
Presario
CQ62 Intel
Discrete
HP G62
UMA
HP G62
Discrete
Product name Compaq Presario CQ62 Notebook PC X X
HP G62 Notebook PC X X
Processors Intel® Core™ i7-620M Processor (4M cache,
2.66 GHz, SC turbo up to 3.33 GHz)
XXXX
Intel Core i5-540M Processor (3M cache, 2.53
GHz, SC turbo up to 3.06 GHz)
XXXX
Intel Core i5-520M Processor (3M cache, 2.4
GHz, SC turbo up to 2.93 GHz)
XXXX
Intel Core i5-430M Processor (3M cache, 2.26
GHz, SC turbo up to 2.53 GHz)
XXXX
Intel Core i3-350M Processor (3M cache, 2.26
GHz)
XXXX
Intel Core i3-330M Processor (3M cache, 2.13
GHz)
XXXX
Chipset IntelHM55 XXXX
Graphics IATI Mobility Radeon™ HD5430 with 512 MB
dedicated video memory
XX
Intel HD Graphics (UMA, integrated) with
shared video memory
XX
■Up to 251 MB of graphics subsystem
memory when total system RAM equals or is
greater than 1024 MB
■Up to 358 MB of graphics subsystem
memory when total system RAM equals or is
greater than 2048 MB
XX
Panel 39.6-cm (15.6-in) HD LED BrightView display
panel (1366 × 768)
XXXX
16:9WideAspectRatio XXXX
Memory 2 customer-accessible/upgradable SODIMM
slots
XXXX
Supports dual-channel memory
DDR3, 1066 MHz
XXXX
Supports up to 8 GB of system memory XXXX
Supports the following configurations:
■4096 MB total system memory (2048 × 2) XXXX
■3072 MB total system memory (2048 × 1 +
1024 × 1)
XXXX

1–2 Maintenance and Service Guide
Product description
■2048 MB total system memory (2048 × 1,
1024 × 2)
XXXX
■1024 MB total system memory (1024 × 1) XXXX
Hard drives Supports all 9.5-mm, 6.35-cm (2.50-in) SATA
hard drives
XXXX
Customeraccessible XXXX
Single hard drive configurations:
750 GB, 5400 rpm XXXX
640 GB, 5400 rpm XXXX
500 GB, 7200 rpm XXXX
320 GB, 7200 rpm XXXX
250 GB, 7200 rpm XXXX
160 GB, 7200 rpm XXXX
Optical drives 12.7mmfixedSATAtrayload XXXX
DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive with LightScribe
XXXX
Blu-ray ROM with LightScribe DVD±R/RW
SuperMulti Double-Layer Drive
XXXX
Webcam
(select models only)
VGA camera, fixed angle with activity light and
single analog microphone
XXXX
Microphone Integrated single analog microphone (for
models with no webcam)
XXXX
Audio High-definition audio supports Microsoft®
premium requirements with Presario/HP Altec
Lansing speakers
XXXX
Modem
(select models only)
56K V.92 data/fax MDC modem
(computer models not equipped with a modem
have a cover over the RJ-11 jack opening)
XXXX
Supports all worldwide certification
requirements
XXXX
Ethernet Integrated10/100networkinterfacecard(NIC)XXXX
Realtek8102E XXXX
Wireless Integrated wireless local area network
(WLAN) by way of wireless module:
2 wireless antennas built into display assembly XXXX
Supportforno-WLANoption XXXX
Support for the following WLAN formats: X X
■Atheros54g802.11b/g XXXX
■Atheros54g802.11b/gwithBluetooth XXXX
■Broadcom54g802.11b/g XXXX
■Broadcom54g802.11b/gwithBluetoothXXXX
■Intel Wi-Fi 5100 XXXX
Category Description
Presario
CQ62 Intel
UMA
Presario
CQ62 Intel
Discrete
HP G62
UMA
HP G62
Discrete

Product description
Maintenance and Service Guide 1–3
■IntelWi-Fi5100withBluetooth XXXX
External media
cards
(select models only)
Digital Media Slot supporting SD, MMC, MS,
MSPro, xD cards. Supports mini versions of SD,
MMC, MS Duo with adapter, not included
XXXX
Ports Audio-in (stereo microphone) XXXX
Audio-out (stereo headphone) XXXX
High-Definition Multimedia Interface (HDMI)
version 1.3 supporting 1080p with
High-bandwidth Digital Content Protection
(HDCP) key (select models only)
XXXX
Hotplut/unplugwithauto-detect XXXX
RJ-11(modem,selectmodelsonly) XXXX
RJ-45(Ethernet) XXXX
USB(3;oneisaneSATA/USBport) XXXX
VGA (Dsub 15-pin) supporting
1600 × 1200 external resolution at 75 Hz
XXXX
Multi-pinACpower XXXX
Keyboard and
TouchPad
Full-size keyboard, 39.62-cm (15.6-in) with
numeric keypad
XXXX
Supports 2-way scroll with legend XXXX
Tapsenabledasdefault XXXX
Power
requirements
65-W AC adapter with localized cable plug
support
XX
90-W AC adapter with localized cable plug
support
XX
6-cell,2.20Ah,47Whbattery XXXX
Security KensingtonSecurityLock XXXX
Operating system Preinstalled:
Windows7®Professional32and64-bit XXXX
Windows 7 Home Premium 32 and
64-bit
XXXX
Windows 7 Home Basic 32 and
64-bit
XX
FreeDOS X X
Serviceability End-user replaceable parts:
AC adapter X X X
Battery (system) X X X
Harddrive XXXX
Memorymodule XXXX
Opticaldrive XXXX
MiniCardcomponents XXXX
Category Description
Presario
CQ62 Intel
UMA
Presario
CQ62 Intel
Discrete
HP G62
UMA
HP G62
Discrete

1–4 Maintenance and Service Guide
Product description

Maintenance and Service Guide 2–1
2
External component identification
Top components
TouchPad
To view or change the pointing device preferences:
1. Select Start > Devices and Printers.
2. Right-click the device representing the computer.
3. Select Mouse settings.
Item Component Function
1 TouchPad light Off—Touchpad is on.
Amber—Touchpad is off.
2TouchPad* Moves the pointer and selects or activates items on the screen.
3Left TouchPad button* Press the left side of the TouchPad button to execute functions
like the left button on an external mouse.
4Right TouchPad button* Press the right side of the TouchPad button to execute functions
like the left button on an external mouse.
*This table describes factory settings.

2–2 Maintenance and Service Guide
External component identification
Lights
✎Your computer might look slightly different from the illustration in this section.
Item Component Description
1Touchpad light Off—TouchPad is enabled.
Amber—TouchPad is disabled.
2Caps lock light On—Caps lock is on.
3Power light On—The computer is on.
Flashing—The computer is in Sleep.
Off—The computer is off or in Hibernation.
4Wireless on/off light White—An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth device, is on.
Amber—No wireless devices are detected.

External component identification
Maintenance and Service Guide 2–3
Buttons
Item Component Description
1Speakers grill Two integrated speakers produce sound.
2Power button* ■When the computer is off, press the button to turn on the
computer.
■When the computer is on, press the button to initiate Sleep.
■When the computer is in Sleep, press the button to exit Sleep.
■When the computer is in Hibernation, press the button to exit
Hibernation.
If the computer has stopped responding and Windows shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Security > Power Options.
*This table describes factory settings. For information about changing factory settings, see the user guides located in Help and
Support.

2–4 Maintenance and Service Guide
External component identification
Keys
✎Your computer might look slightly different from the illustration in this section.
Item Component Description
1esc key Displays system information when pressed at the same time as
the fn key.
2Send e-mail key Opens a new e-mail in your default e-mail client.
3Media application key Launches CyberLink PowerDVD.
4Web browser key Launches default web browser.
5Print key Sends the currently-active document to the default printer.
6Calculator key Launches the calculator application.
7fn key Displays system information when pressed in conjunction with the
esc key.
8 Windows logo key Displays the Windows Start menu.
9 Windows applications key Displays a shortcut menu for items where the cursor is positioned.
10 Actions keys Executes frequently-used system actions.

External component identification
Maintenance and Service Guide 2–5
Left-side components
✎Your computer might look slightly different from the illustration in this section.
Item Component Function
1External monitor port Connects an external VGA monitor or projector.
2Vent Enables airflow to cool internal components.
✎The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the
internal fan to cycle on and off during routine operation.
3 HDMI port (select models only) Connects an optional video or audio device, such as a high-definition
television, or any compatible digital or audio component.
✎Depending on your computer model, the computer might include
an HDMI port or a USB port at this location.
4 RJ-45 (network) jack Connects a network cable.
5 USB ports (2) Connects an optional USB device.
6 Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
7 Audio-out (headphone) jack Produces sound when connected to optional powered stereo
speakers, headphones, earbuds, a headset, or television audio.
8 Digital media slot (select models only) Support the following optional digital card formats:
■Memort Stick (MS)
■Memory Stick Pro (MSP)
■MultiMediaCard (MMC)
■Secure Digital (SD) Memory Card
■xD-Picture Card (XD)
9 Drive light On—The hard drive is in use.

2–6 Maintenance and Service Guide
External component identification
Right-side components
✎Your computer might look slightly different from the illustration in this section.
Item Component Function
1 Optical drive light Flashing—The optical drive is being accessed.
2 USB port Connects to an optional USB device.
3 RJ-11 (modem) jack (select models only) Connects a modem cable.
4 AC adapter light Flashing white—The computer is in Sleep.
On white—The computer is connected to external power.
Flashing amber—The computer is charged.
Off—The computer is not connected to external power.
5Power connector Connects an AC adapter
6Security cable slot Attaches an optional security cable to the computer.
✎The security cable is designed to act as a deterrent, but it might
not prevent the computer from being mishandled or stolen.