HP Pavilion dm1 Manual

HP Pavilion dm1 Notebook PC
Maintenance and Service Guide

© Copyright 2010 Hewlett-Packard
Development Company, L.P.
AMD Turion and ATI Mobile Radeon are
trademarks of Advanced Micro Devices, Inc.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: May 2010
Document Part Number: 608575-001

Safety Warning Notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the air vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such
as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or
a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits defined by the International Standard for
Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety Warning Notice

Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 5
Top components ................................................................................................................................... 5
TouchPad ............................................................................................................................ 5
Lights ................................................................................................................................... 6
Buttons ................................................................................................................................. 7
Keys ..................................................................................................................................... 8
Front components ................................................................................................................................ 9
Right-side components ....................................................................................................................... 10
Left-side components ......................................................................................................................... 11
Display components ........................................................................................................................... 12
Bottom components ........................................................................................................................... 13
Wireless antennas .............................................................................................................................. 14
Additional hardware components ....................................................................................................... 15
3 Illustrated parts catalog ............................................................................................................................... 16
Service tag ......................................................................................................................................... 16
Computer major components ............................................................................................................. 17
Display assembly subcomponents ..................................................................................................... 21
Mass storage devices ......................................................................................................................... 22
Miscellaneous parts ............................................................................................................................ 23
Sequential part number listing ............................................................................................................ 25
4 Removal and replacement procedures ....................................................................................................... 29
Preliminary replacement requirements ............................................................................................... 29
Tools required .................................................................................................................... 29
Service considerations ....................................................................................................... 29
Plastic parts ....................................................................................................... 29
Cables and connectors ..................................................................................... 29
Drive handling ................................................................................................... 30
Grounding guidelines ......................................................................................................... 31
Electrostatic discharge damage ........................................................................ 31
v

Packaging and transporting guidelines ............................................. 32
Workstation guidelines ..................................................................... 32
Equipment guidelines ....................................................................... 33
Component replacement procedures ................................................................................................. 34
Service tag ......................................................................................................................... 34
Computer feet .................................................................................................................... 35
Battery ............................................................................................................................... 36
SIM .................................................................................................................................... 37
WLAN module .................................................................................................................... 38
WWAN module .................................................................................................................. 40
RTC battery ....................................................................................................................... 42
Memory module ................................................................................................................. 43
Drives ................................................................................................................................. 44
Keyboard ........................................................................................................................... 47
Top cover ........................................................................................................................... 50
Wireless button board ........................................................................................................ 53
Power button board ........................................................................................................... 54
Bluetooth module ............................................................................................................... 55
Speakers ............................................................................................................................ 56
Digital media assembly ...................................................................................................... 57
Display assembly ............................................................................................................... 58
Multi board ......................................................................................................................... 63
Security cable bracket ....................................................................................................... 64
System board ..................................................................................................................... 66
Power connector ................................................................................................................ 68
Heat sink assembly ............................................................................................................ 69
Fan ..................................................................................................................................... 71
5 Computer Setup ............................................................................................................................................ 73
Computer Setup in Windows 7 ........................................................................................................... 73
Starting the Setup Utility .................................................................................................... 73
Using the Setup Utility ....................................................................................................... 73
Changing the language of the Setup Utility ....................................................... 73
Navigating and selecting in the Setup Utility ..................................................... 73
Displaying system information .......................................................................... 74
Restoring default settings in the Setup Utility .................................................... 74
Exiting the Setup Utility ..................................................................................... 74
Setup Utility menus ............................................................................................................ 75
Main menu ........................................................................................................ 75
Security menu ................................................................................................... 75
System Configuration menu .............................................................................. 75
Diagnostics menu .............................................................................................. 76
vi

6 Specifications ................................................................................................................................................ 77
Computer specifications ..................................................................................................................... 77
29.5-cm (11.6-in) (1366 x 768) HD BrightView LED display specifications ........................................ 78
Hard drive specifications .................................................................................................................... 79
Solid-state drive specifications ........................................................................................................... 80
7 Backup and recovery .................................................................................................................................... 81
Windows 7 backup and recovery ....................................................................................................... 81
Backing up and recovering using Roxio BackOnTrack ...................................................... 81
Creating a copy of the hard drive ...................................................................... 82
Performing a recovery ....................................................................................... 82
Using the Disaster Recovery utility ................................................................... 82
Downloading and extracting the Disaster Recovery utility ................ 83
Restoring your hard drive image ...................................................... 83
Using the Instant Restore utility ........................................................................ 83
Using the Instant Restore utility when the operating system is
functioning ........................................................................................ 83
Using the Instant Restore utility when the operating system is not
functioning ........................................................................................ 84
Using Windows Backup and Restore ................................................................................ 84
Using system restore points .............................................................................. 84
When to create restore points ........................................................................... 84
Creating a system restore point ........................................................................ 85
Restoring to a previous date and time .............................................................. 85
Backing up and recovering using HP Recovery Manager ................................................. 85
Backing up your information .............................................................................. 85
Creating a set of recovery discs ........................................................................ 86
Performing a recovery ....................................................................................................... 87
Recovering using the recovery discs ................................................................ 87
Recovering using the partition on the hard drive (select models only) .............. 87
8 Connector pin assignments ......................................................................................................................... 89
Audio-out (headphone)/Audio-in (microphone) jack ........................................................................... 89
External monitor ................................................................................................................................. 90
RJ-45 (network) .................................................................................................................................. 91
Universal Serial Bus ........................................................................................................................... 92
9 Power cord set requirements ...................................................................................................................... 93
Requirements for all countries and regions ........................................................................................ 93
Requirements for specific countries and regions ............................................................................... 94
10 Recycling ..................................................................................................................................................... 95
Battery ................................................................................................................................................ 95
vii

Display ................................................................................................................................................ 95
Index ................................................................................................................................................................. 101
viii

1 Product description
Category Description
Product name HP Pavilion dm1
Processor AMD Turion™ II Neo K625 1.5-GHz, 2MB L2 cache, 800-MHz front-side bus (FSB),
3.2-GT/s, Dual Core 15W
AMD Athlon™ II Neo K325 1.3-GHz, 2MB L2 cache, 800-MHz front-side bus (FSB),
2.0-GT/s, Dual Core 12W
AMD Athlon™ II Neo K125 1.7-GHz, 1MB L2 cache, 800-MHz front-side bus (FSB),
2.0-GT/s, Single Core 12W
Chipset ATI RS880M - AMD M880G with ATI Mobility Radeon™ HD 4225 Southbridge:
SB820M
Graphics ATI Mobility Radeon™ HD 4225
Universal Memory Architecture (UMA) graphics integrated with shared video
memory:
●up to 251MB for =1024MB system RAM
●up to 358MB for >=2048MB system RAM
●up to XXXMB for >=3072MB system RAM
●up to XXXMB for >=4096MB system RAM
●up to XXXMB for =5124MB system RAM
Panel 29.5-cm (11.6-in) (1366 x 768) HD BrightView LED display assembly, supports
privacy filter
1

Category Description
Memory 1024-MB on-board memory and one customer-accessible/upgradable memory
module slot
Supports dual-channel memory
Supports the following DDR3 configurations at 1333 MHz downgrade to
DDR3-800MHz:
NOTE: For the Microsoft® Windows® Starter operating system, do not install more
than 2 GB of memory.
●5120-MB total system memory (1024 on-board memory + 4096, dual-channel)
●4096-MB total system memory (1024 on-board memory + 3072, dual-channel)
●3072-MB total system memory (1024 on-board memory + 2048, dual-channel)
●2048-MB total system memory (1024 on-board memory + 1024, dual-channel)
●1024-MB total system memory (1024 on-board memory, dual-channel)
Sold-state drive Supports 128-GB solid-state drive
Hard drives Supports 9.50-mm, 6.35-cm (2.50-in) hard drives
Supports HP ProtectSmart Hard Drive Protection
Customer-accessible
Serial ATA (SATA)
Supports the following hard drives:
NOTE: For the Windows Starter operating system, do not use a hard drive with a
capacity more than 320 GB.
●500-GB, 7200-rpm
●320-GB, 7200-rpm
●250-GB, 7200-rpm
●160-GB, 7200-rpm
Optical drives 12.7-mm tray load external USB optical drive
Serial ATA (SATA)
Customer-accessible
Supports no-optical-drive option
Supports the following drives:
●Blu-ray ROM with LightScribe DVD±R/RW and CD-RW SuperMulti Double-
Layer Drive
●DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe
Diskette drive Supports external USB drive only
Supports boot from USB device
Microphone Single digital microphone
2 Chapter 1 Product description

Category Description
Audio 2 integrated HD stereo speakers
Headphone jack
Microphone jack
Webcam Integrated standard VGA camera with fixed focus
Ethernet Integrated Realtek10/100 network interface card (NIC)
Ethernet cable not included
Wireless Integrated wireless local-area network (WLAN) options via Mini PCI module:
●802.11b/g/n WLAN module
●802.11b/g/n WLAN/ Bluetooth® combo module
Supports no-WLAN option
2 WLAN antennas built into the display assembly
Integrated wireless wide-area network (WWAN) option via Mini PCI module:
●WWAN security provided by subscriber identity module (SIM), user-accessible
behind battery
●2 WWAN antennas (worldwide, 5-band) built into the display assembly
●Does not support WWAN aftermarket option
Integrated wireless personal area network (WPAN) options via Bluetooth® module
External media cards Digital Media Slot supporting the following optional digital card formats:
●Memory Stick (MS)
●Memory Stick Pro (MS/Pro)
●MultiMediaCard (MMC)
●Secure Digital High Capacity (SDHC) memory card
●xD-Picture Card
Ports Audio-in (stereo microphone)/Audio-out (stereo headphone) combo jack
HDMI v.1.3
AC power
RJ-45 (Ethernet, includes link and activity lights)
USB v. 2.0 (3)
VGA (Dsub 15-pin) supporting:
●1900 x 1200 external resolution at 60 GHz
●1600 × 1200 external resolution at 75 GHz
3

Category Description
Keyboard/pointing device TouchPad with TouchPad buttons
Touch-sensitive controls
Supports 2-way scroll with legend
Taps enabled by default
Power requirements 65-W AC adapter
6-cell, 2.55-Ah (55-Wh) Li-ion battery
Security Security cable slot
Operating system Preinstalled:
●Windows® 7 Professional, 64-bit
●Windows 7 Premium, 32- and 64-bit
●Windows 7 Basic, 32- and 64-bit
●Windows 7 Starter, 32-bit
Serviceability End-user replaceable parts:
●AC adapter
●Battery (system)
●Hard drive
●Memory modules
●SIM
●WLAN module
●WWAN module
4 Chapter 1 Product description

2 External component identification
Components included with the computer may vary by region and model. The illustrations in this chapter
identify the standard features on most computer models.
Top components
TouchPad
Component Description
(1) TouchPad Moves the pointer and selects or activates items on the
screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
(4) TouchPad scroll zone Scrolls up or down.
This table describes factory settings. To view or change pointing device preferences, select Start >Devices and Printers.
Top components 5

Lights
Component Description
(1) Caps lock light On: Caps lock is on.
(2) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(3) Wireless light ●On: An integrated wireless device, such as a
wireless local area network (WLAN) device
and/or a Bluetooth
®
device, is on.
●Off: All wireless devices are off.
NOTE: On some models, the wireless light is
amber when all wireless devices are off.
6 Chapter 2 External component identification

Buttons
Component Description
(1) Power button* ●When the computer is off, press the button to turn on the
computer.
●When the computer is on, press the button briefly to initiate
Sleep.
●When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●When the computer is in Hibernation, press the button briefly
to exit Hibernation.
If the computer has stopped responding and Windows
®
shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >Control
Panel >System and Security >Power Options.
(2) Wireless button Turns the wireless feature on or off but does not create a wireless
connection.
NOTE: To establish a wireless connection, a wireless network
must already be set up.
*This table describes factory settings.
Top components 7

Keys
Component Description
(1) esc key Displays system information when pressed in
combination with the fn key.
(2) fn key Executes frequently used system functions when
pressed in combination with a function key.
(3) Windows
®
logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the
pointer.
(5) Function keys Execute frequently used system functions when
pressed in combination with the fn key.
8 Chapter 2 External component identification

Front components
Component Description
(1) Speakers (2) Produce sound.
(2) Battery light ●On: A battery is charging.
●Blinking: A battery that is the only available
power source has reached a low battery level.
When the battery reaches a critical battery level,
the battery light begins blinking rapidly.
●Off: If the computer is plugged into an external
power source, the light turns off when all
batteries in the computer are fully charged. If the
computer is not plugged into an external power
source, the light stays off until the battery
reaches a low battery level.
(3) Drive light Blinking: The hard drive or flash drive is being
accessed.
Front components 9

Right-side components
Component Description
(1) Digital Media Slot Supports the following optional digital card formats:
●Memory Stick (MS)
●Memory Stick Pro (MS/Pro)
●MultiMediaCard (MMC)
●Secure Digital (SD) Memory Card
●xD-Picture card
(2) Audio-out (headphone) jack/Audio-in (microphone)
jack
Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional headset
microphone.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
The audio component cable must have a 4-conductor
connector.
(3) USB ports (2) Connect optional USB devices.
(4) External monitor port Connects an external VGA monitor or projector.
(5) RJ-45 (network) jack Connects a network cable.
10 Chapter 2 External component identification

Left-side components
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
(2) Power connector Connects an AC adapter.
(3) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
(4) USB port Connects an optional USB device.
(5) HDMI port Connects an optional video or audio device, such as
a high-definition television, or any compatible digital
or audio component.
NOTE: Depending on your computer model, the
computer may include an HDMI port or a USB port at
this location.
Left-side components 11

Display components
Component Description
(1) Internal display switch Turns off the display if the display is closed while the
power is on.
(2) Webcam light On: The webcam is in use.
(3) Webcam Captures still photographs and videos.
NOTE: To capture videos, you must install additional
webcam software.
(4) Internal microphone Records sound.
12 Chapter 2 External component identification