HP Pavilion DM4-1060 User manual

HP Pavilion Notebook PC
User Guide

© Copyright 2010 Hewlett-Packard
Development Company, L.P.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: April 2010
Document Part Number: 609891-001
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
To obtain the latest information in the
User
Guide
, go to the HP Web site at
http://www.hp.com/support.

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Features ........................................................................................................................................................... 1
Identifying the hardware ....................................................................................................................... 1
Top components .................................................................................................................. 1
TouchPad ............................................................................................................ 1
Lights ................................................................................................................... 2
Power button and fingerprint reader .................................................................... 3
Keys .................................................................................................................... 4
Front components ................................................................................................................ 4
Right-side components ........................................................................................................ 5
Left-side components .......................................................................................................... 6
Display components ............................................................................................................ 7
Bottom components ............................................................................................................. 8
Wireless antennas ............................................................................................................... 8
Additional hardware components ...................................................................................... 10
Labels ................................................................................................................................................. 10
2 Networking .................................................................................................................................................... 12
Using wireless devices ....................................................................................................................... 12
Identifying wireless and network status icons .................................................................... 12
Using the wireless controls ................................................................................................ 13
Using the wireless action key ............................................................................................ 13
Using HP Wireless Assistant software ............................................................................... 13
Using operating system controls ........................................................................................ 14
Using a WLAN .................................................................................................................................... 14
Setting up a WLAN ............................................................................................................ 15
Protecting your WLAN ....................................................................................................... 15
Connecting to a WLAN ...................................................................................................... 16
Roaming to another network .............................................................................................. 17
Using HP Mobile Broadband (select models only) ............................................................................. 17
Inserting a SIM ................................................................................................................... 17
Removing a SIM ................................................................................................................ 18
Using Bluetooth wireless devices ....................................................................................................... 19
Bluetooth and Internet Connection Sharing (ICS) ............................................................. 19
Troubleshooting wireless connection problems ................................................................................. 20
Cannot connect to a WLAN ............................................................................................... 20
Cannot connect to a preferred WLAN network .................................................................. 20
Network icon is not displayed ............................................................................................ 21
Current WLAN network security codes are unavailable .................................................... 21
v

WLAN connection is very weak ......................................................................................... 22
Cannot connect to the wireless router ............................................................................... 22
Connecting to a local area network (LAN) .......................................................................................... 22
3 Pointing devices and keyboard ................................................................................................................... 24
Using pointing devices ....................................................................................................................... 24
Setting pointing device preferences ................................................................................... 24
Using the TouchPad .......................................................................................................... 24
Turning the TouchPad on and off ...................................................................... 24
Navigating ......................................................................................................... 24
Selecting ........................................................................................................... 25
Using TouchPad gestures ................................................................................. 26
Scrolling ............................................................................................ 26
Pinching/Zooming ............................................................................. 26
Connecting an external mouse .......................................................................................... 27
Using the action keys ......................................................................................................................... 27
Using the hotkeys ............................................................................................................................... 28
Cleaning the TouchPad and keyboard ............................................................................................... 29
4 Multimedia ..................................................................................................................................................... 31
Multimedia features ............................................................................................................................ 31
Identifying your multimedia components ........................................................................... 31
Using the media activity functions ..................................................................................... 33
Using the media activity action keys ................................................................. 33
Multimedia software ........................................................................................................................... 33
Opening preinstalled multimedia software ......................................................................... 34
Using HP MediaSmart software ......................................................................................... 34
Using other multimedia software ....................................................................................... 34
Installing multimedia software from a disc ......................................................................... 35
Audio .................................................................................................................................................. 35
Connecting external audio devices .................................................................................... 35
Checking your audio functions ........................................................................................... 35
Using the audio-out (headphone) jack ............................................................................... 36
Using the audio-in (microphone) jack ................................................................................ 36
Video .................................................................................................................................................. 36
Using the external monitor port .......................................................................................... 36
Connecting an HDMI device .............................................................................................. 37
Configuring audio for HDMI (select models only) .............................................. 38
Optical drive ....................................................................................................................................... 38
Identifying the installed optical drive .................................................................................. 38
Using optical discs (CDs, DVDs, and BDs) ....................................................................... 39
Selecting the right disc (CDs, DVDs, and BDs) ................................................................. 39
CD-R discs ........................................................................................................ 39
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CD-RW discs ..................................................................................................... 40
DVD±R discs ..................................................................................................... 40
DVD±RW discs ................................................................................................. 40
LightScribe DVD+R discs .................................................................................. 40
Blu-ray Discs (BDs) ........................................................................................... 40
Playing a CD, DVD, or BD ................................................................................................. 40
Configuring AutoPlay ......................................................................................................... 41
Changing DVD region settings .......................................................................................... 41
Observing the copyright warning ....................................................................................... 42
Copying a CD or DVD ........................................................................................................ 42
Creating (burning) a CD, DVD, or BD ................................................................................ 42
Removing an optical disc (CD, DVD, or BD) ..................................................................... 43
Troubleshooting ................................................................................................................. 44
The optical disc tray does not open for removal of a CD, DVD, or BD ............. 44
The computer does not detect the optical drive ................................................ 44
Preventing playback disruptions ....................................................................... 45
A disc does not play .......................................................................................... 45
A disc does not play automatically .................................................................... 46
A movie stops, skips, or plays erratically .......................................................... 46
A movie is not visible on an external display ..................................................... 47
The process of burning a disc does not begin, or it stops before
completion ......................................................................................................... 47
A device driver must be reinstalled ................................................................... 47
Obtaining the latest HP device drivers ............................................. 48
Obtaining the latest Windows device drivers .................................... 48
Webcam ............................................................................................................................................. 48
Adjusting webcam properties ............................................................................................. 49
5 Power management ...................................................................................................................................... 50
Setting power options ......................................................................................................................... 50
Using power-saving states ................................................................................................. 50
Initiating and exiting Sleep ................................................................................ 50
Initiating and exiting Hibernation ....................................................................... 51
Using the battery meter ..................................................................................................... 51
Using power plans ............................................................................................................. 51
Viewing the current power plan ......................................................................... 51
Selecting a different power plan ........................................................................ 52
Customizing power plans .................................................................................. 52
Setting password protection on wakeup ............................................................................ 52
Using external AC power .................................................................................................................... 52
Connecting the AC adapter ............................................................................................... 53
Testing an AC adapter ....................................................................................................... 53
Using battery power ........................................................................................................................... 54
Identifying batteries ............................................................................................................ 54
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Finding battery information in Help and Support ............................................................... 54
Using Battery Check .......................................................................................................... 54
Displaying the remaining battery charge ........................................................................... 55
Inserting or removing the battery ....................................................................................... 55
Charging a battery ............................................................................................................. 56
Maximizing battery discharge time .................................................................................... 57
Managing low battery levels .............................................................................................. 57
Identifying low battery levels ............................................................................. 57
Resolving a low battery level ............................................................................. 58
Resolving a low battery level when external power is available ....... 58
Resolving a low battery level when a charged battery is
available ........................................................................................... 58
Resolving a low battery level when no power source is
available ........................................................................................... 58
Resolving a low battery level when the computer cannot exit
Hibernation ....................................................................................... 58
Calibrating a battery ........................................................................................................... 58
Step 1: Fully charge the battery ........................................................................ 58
Step 2: Disable Hibernation and Sleep ............................................................. 59
Step 3: Discharge the battery ............................................................................ 59
Step 4: Fully recharge the battery ..................................................................... 60
Step 5: Reenable Hibernation and Sleep .......................................................... 60
Conserving battery power .................................................................................................. 60
Storing a battery ................................................................................................................ 60
Disposing of a used battery ............................................................................................... 61
Replacing the battery ......................................................................................................... 61
Switching between graphics modes (select models only) .................................................................. 61
Shutting down the computer ............................................................................................................... 61
6 Drives ............................................................................................................................................................. 63
Identifying installed drives .................................................................................................................. 63
Handling drives ................................................................................................................................... 63
Improving hard drive performance ..................................................................................................... 64
Using Disk Defragmenter ................................................................................................... 64
Using Disk Cleanup ........................................................................................................... 64
Using HP ProtectSmart Hard Drive Protection ................................................................................... 64
Identifying HP ProtectSmart Hard Drive Protection status ................................................ 65
Using HP ProtectSmart Hard Drive Protection software .................................................... 65
Replacing the hard drive .................................................................................................................... 66
7 External devices ............................................................................................................................................ 70
Using a USB device ........................................................................................................................... 70
Connecting a USB device .................................................................................................. 70
Removing a USB device .................................................................................................... 70
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Using an eSATA device ..................................................................................................................... 71
Connecting an eSATA device ............................................................................................ 71
Removing an eSATA device .............................................................................................. 71
8 External media cards .................................................................................................................................... 73
Using Digital Media Slot cards ........................................................................................................... 73
Inserting a digital card ........................................................................................................ 73
Removing a digital card ..................................................................................................... 74
9 Memory modules .......................................................................................................................................... 75
Adding or replacing memory modules ................................................................................................ 75
Adding or replacing a memory module in the expansion memory module slot ................. 75
Upgrading a memory module in the primary memory module slot .................................... 78
10 Security ........................................................................................................................................................ 82
Protecting the computer ..................................................................................................................... 82
Using passwords ................................................................................................................................ 82
Setting passwords in Windows .......................................................................................... 83
Setting passwords in Setup Utility ..................................................................................... 83
Administrator password ..................................................................................... 84
Managing an administrator password ............................................... 84
Entering an administrator password ................................................. 85
Power-on password .......................................................................................... 85
Managing a power-on password ...................................................... 85
Entering a power-on password ......................................................... 85
Using antivirus software ..................................................................................................................... 85
Using firewall software ....................................................................................................................... 86
Installing critical security updates ....................................................................................................... 86
Installing an optional security cable .................................................................................................... 86
Using the fingerprint reader ................................................................................................................ 87
Locating the fingerprint reader ........................................................................................... 87
Registering fingerprints ...................................................................................................... 88
Using your registered fingerprint to log on to Windows ..................................................... 89
11 HP QuickWeb .............................................................................................................................................. 90
Disabling and enabling QuickWeb ..................................................................................................... 90
12 Setup Utility ................................................................................................................................................. 91
Starting Setup Utility ........................................................................................................................... 91
Using Setup Utility .............................................................................................................................. 91
Changing the language of Setup Utility ............................................................................. 91
Navigating and selecting in Setup Utility ............................................................................ 92
ix

Displaying system information ........................................................................................... 92
Restoring default settings in Setup Utility .......................................................................... 92
Exiting Setup Utility ............................................................................................................ 93
Setup Utility menus ............................................................................................................................ 93
Main menu ......................................................................................................................... 93
Security menu .................................................................................................................... 93
System Configuration menu .............................................................................................. 93
Diagnostics menu .............................................................................................................. 94
13 Software updates ........................................................................................................................................ 95
Updating the BIOS ............................................................................................................................. 95
Determining the BIOS version ........................................................................................... 95
Downloading a BIOS update ............................................................................................. 96
Updating programs and drivers .......................................................................................................... 96
Index ................................................................................................................................................................... 98
x

1Features
Identifying the hardware
Components included with the computer may vary by region and model. The illustrations in this chapter
identify the standard features on most computer models.
To see a list of hardware installed in the computer:
1. Select Start >Control Panel >System and Security.
2. In the System area, click Device Manager.
You can also add hardware or modify device configurations using Device Manager.
Top components
TouchPad
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the button to turn the TouchPad
on and off.
(2) TouchPad zone* Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button* Functions like the left button on an external mouse.
(4) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start >Devices and Printers.
Then, right-click the icon representing your device, and select Mouse settings.
Identifying the hardware 1

Lights
Component Description
(1) Power light ●White: Power is on.
●Blinking White: The computer is in the Sleep state.
NOTE: Another power light is located on the left side of the computer.
(2) Mute light Amber: Speaker sound is off.
(3) Wireless light ●White: An integrated wireless device, such as a wireless local area
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: Wireless devices are enabled at the factory.
●Amber: All wireless devices are off.
(4) Caps lock light White: Caps lock is on.
(5) TouchPad light Amber: TouchPad is disabled.
(6) Fingerprint reader light ●White: Fingerprint read is good.
●Amber: Fingerprint read is bad.
2 Chapter 1 Features

Power button and fingerprint reader
Component Description
(1) Power button* ●When the computer is off, press the button to turn on the
computer.
●When the computer is on, press the button briefly to initiate
Sleep.
●When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●When the computer is in Hibernation, press the button briefly
to exit Hibernation.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >Control
Panel >System and Security >Power Options.
(2) Fingerprint reader Allows a fingerprint logon to Windows, instead of a password
logon.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
Identifying the hardware 3

Keys
Component Description
(1) esc key Displays system information when pressed in combination with the
fn key.
(2) fn key Displays system information when pressed in combination with the
esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Action keys Execute frequently used functions.
Front components
4 Chapter 1 Features

Component Description
(1) Digital Media Slot Supports the following optional digital card formats:
●Memory Stick (MS)
●Memory Stick Pro (MSP)
●MultiMediaCard (MMC)
●Secure Digital (SD) Memory Card
●Secure Digital High Capacity (SDHC) Memory Card
(standard and large size)
●xD-Picture Card (XD)
(2) Speakers (2) Produce sound.
Right-side components
Component Description
(1) Optical drive light ●On: The optical drive is being accessed.
●Off: The optical drive is idle.
(2) Optical drive Reads/writes optical discs.
(3) USB ports (2) Connect optional USB devices.
(4) Battery light ●White: The computer is connected to external
power and the battery is fully charged.
●Amber: The computer is connected to external
power and the battery is charging.
●Blinking: A battery that is the only available
power source has reached a low battery level.
When the battery reaches a critical battery level,
the battery light continues to blink.
(5) Power connector Connects an AC adapter.
Identifying the hardware 5

Left-side components
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
(2) External monitor port Connects an optional external display, such as a
monitor or projector, to the computer.
(3) Audio-in (microphone) jack Connects an optional computer headset
microphone, stereo array microphone, or monaural
microphone.
(4) Audio-out (headphone) jack Produces sound when connected to optional
powered stereo speakers, headphones, ear buds, a
headset, or television audio.
(5) Drive light ●White: The hard drive is being accessed.
●Amber: HP ProtectSmart Hard Drive
Protection has temporarily parked the hard
drive.
(6) Power light ●On: Power is on.
●Blinking: The computer is in the Sleep state.
NOTE: Another power light is located next to the
power button.
(7) Vents (3) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically
to cool internal components and prevent
overheating. It is normal for the internal fan to cycle
on and off during routine operation.
(8) RJ-45 (network) lights ●White: The network is connected.
●Amber: The network is showing activity.
(9) RJ-45 (network) jack Connects a network cable.
6 Chapter 1 Features

Component Description
(10) HDMI port Connects an optional HDMI device.
(11) Combo eSATA/USB port Connects an optional USB device or high-
performance eSATA components, such as an
eSATA external hard drive.
Display components
Component Description
(1) Internal display switch Turns off the display if the display is closed while the power is on.
(2) Webcam light White: The webcam is in use.
(3) Webcam Records video and captures still photographs.
(4) Internal microphone Record sound.
Identifying the hardware 7

Bottom components
Component Description
(1) Battery bay Holds the battery.
(2) Battery release latch Releases the battery from the battery bay.
(3) Vents (6) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(4) Hard drive bay Holds the hard drive.
(5) Memory/Wireless module compartment Holds a wireless LAN module, a wireless WAN module, and
memory modules.
NOTE: To prevent an unresponsive system, replace the wireless
module only with a wireless module authorized for use in the
computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through
Help and Support.
Wireless antennas
On select computer models, at least two antennas send and receive signals from one or more wireless
devices. These antennas are not visible from the outside of the computer.
8 Chapter 1 Features

Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
(2) WWAN antennas (2) (select models only)* Send and receive wireless signals to communicate with wireless
wide-area networks (WWANs).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental
Notices
that applies to your country or region. These notices are located in Help and Support.
Identifying the hardware 9

Additional hardware components
Component Description
(1) Power cord* Connects an AC adapter to an AC outlet.
(2) AC adapter Converts AC power to DC power.
(3) Battery* Powers the computer when the computer is not plugged into
external power.
*Batteries and power cords vary in appearance by region and country.
Labels
The labels affixed to the computer provide information needed when troubleshooting system problems
or traveling internationally with the computer.
●Service tag—Provides important information including:
The service tag label is affixed to the bottom of the computer. When contacting technical support,
have this information available.
Item Component Description
(1) Product name This is the product name affixed to the front of the computer.
(2) Serial number This is an alphanumeric identifier that is unique to each product.
10 Chapter 1 Features