HP Compaq tc4400 Quick start guide

Client Management and
Mobile Printing Solutions
Document Part Number: 410173-001
January 2006

Client Management and Mobile Printing Solutions ii
Contents
1 Client Management Solutions
Configuration and deployment. . . . . . . . . . . . . . . . . . . . . 1–2
Software management and updates . . . . . . . . . . . . . . . . . 1–3
HP Client Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
HP OpenView Radia Management Solutions
(select models only). . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
System Software Manager. . . . . . . . . . . . . . . . . . . . . 1–6
Altiris PC Transplant Pro . . . . . . . . . . . . . . . . . . . . . 1–6
2 Mobile Printing Solutions
Printing using Mobile Printing Solutions. . . . . . . . . . . . . 2–1

Client Management and Mobile Printing Solutions 1–1
1
Client Management Solutions
Client Management Solutions provide standards-based solutions
for managing client (user) desktop, workstation, notebook, and
tablet PC computers in a networked environment.
The key capabilities and features of client management are
■Initial software image deployment.
■Remote system software installation.
■Software management and updates.
■ROM updates.
■Tracking and security of computer assets (the hardware and
software installed on the computer).
■Fault notification and recovery of certain system software
and hardware components.
✎Support for specific features described in this chapter may
vary, depending on the computer model and/or version of
management software installed on the computer.

1–2 Client Management and Mobile Printing Solutions
Client Management Solutions
Configuration and deployment
Your computer comes with a preinstalled system software image.
The initial software image is configured during the first-time
setup of the computer. After a brief software “unbundling”
occurs, the computer is ready to be used.
A customized software image can be deployed (distributed) by
■Installing additional software applications after unbundling
the preinstalled software image.
■Using software deployment tools, such as Altiris Deployment
Solutions, to replace the preinstalled software with a
customized software image.
■Using a disk cloning process to copy the contents from one
hard drive to another.
The deployment method you use depends on your organization’s
technology environment and processes.
✎The HP Backup and Recovery Manager, Computer Setup
utility, and other system features provide further assistance
with the recovery of system software, configuration
management and troubleshooting, and power management.

Client Management Solutions
Client Management and Mobile Printing Solutions 1–3
Software management and updates
HP provides several tools for managing and updating software
on client computers:
■HP Client Manager
■HP OpenView Radia Management Solutions
■System Software Manager
■Altiris PC Transplant Pro
HP Client Manager
HP Client Manager integrates Intelligent Manageability
technology within Altiris software. HP Client Manager provides
superior hardware management capabilities for HP devices.
These capabilities include
■Detailed views of hardware inventory for asset management.
■System Checkup monitoring and diagnostics.
■Web-accessible reporting of business-critical details such as
thermal warnings and memory alerts.
■Remote updating of system software such as device drivers
and the system BIOS.
✎Additional functionality can be added when HP Client
Manager is used with optional Altiris Solutions software
(purchased separately).

1–4 Client Management and Mobile Printing Solutions
Client Management Solutions
When HP Client Manager (installed on a client computer) is used
with Altiris Solution software (installed on an administrator
computer), HP Client Manager provides increased management
functionality and centralized hardware management of HP client
devices for the following IT life cycle areas:
■Inventory and asset management
❏Software license compliance
❏Computer tracking and reporting
❏Computer lease contract information and fixed
asset tracking
■System software deployment and migration
❏Microsoft® Windows® 2000/Windows XP migration
❏System deployment
❏Personality (personal user settings) migration
■Help desk and problem solution
❏Management of help desk tickets
❏Remote troubleshooting
❏Remote problem resolution
❏Client disaster recovery
■Software and operations management
❏Ongoing client management
❏HP system software deployment
❏Application self-healing (the ability to identify
and repair certain application problems)

Client Management Solutions
Client Management and Mobile Printing Solutions 1–5
Altiris Solutions software provides easy-to-use software
distribution capabilities. HP Client Manager enables
communication with the Altiris Solutions software, which can be
used to complete new hardware deployment or personality
migration to a new operating system using easy-to-follow
wizards. HP Client Manager is available for download from the
HP Web site.
When Altiris Solutions software is used in conjunction with
System Software Manager or HP Client Manager, administrators
can also update the system BIOS and device driver software from
a central console.
HP OpenView Radia Management Solutions
(select models only)
HP OpenView Radia Management Solutions automate the
management of software such as operating systems, software,
software updates, content, and configuration settings to ensure
that each computer is maintained in the correct configuration.
With these automated management solutions, you can manage
software throughout the life of the computer.
HP OpenView Radia Management Solutions enable you to
■Collect hardware and software inventory across multiple
platforms.
■Prepare a software package and conduct impact analysis prior
to distribution.
■Target individual computers, workgroups, or entire
populations of computers for deployment and maintenance of
software and content according to policies.

1–6 Client Management and Mobile Printing Solutions
Client Management Solutions
■Provision and manage operating systems, applications, and
content on distributed computers from any location.
■Integrate HP OpenView Radia Management Solutions with
help desks and other system management tools for seamless
operations.
■Leverage a common infrastructure for management of
software and content on standard computing devices across
any network for all enterprise users.
■Scale to meet enterprise needs.
System Software Manager
System Software Manager (SSM) lets you remotely update
system-level software on multiple systems simultaneously. When
executed on a client computer, SSM detects versions of both
hardware and software, and then updates designated software
from a central repository, known as a file store. Driver versions
that are supported by SSM are denoted with a special icon on
the HP driver download Web site and on the Support Software
CD. To download the SSM utility or to obtain more information
on SSM, visit the HP Web site at http://www.hp.com/go/ssm
(English only).
Altiris PC Transplant Pro
Altiris PC Transplant Pro allows you to preserve old settings,
preferences, and data, and then migrate them to a new
environment quickly and easily.
For more information, visit the HP Web site at
http://www.hp.com/go/easydeploy (English only).

Client Management and Mobile Printing Solutions 2–1
2
Mobile Printing Solutions
Mobile Printing Solutions software enables you to print to any
PostScript-enabled HP network printer, even if the computer
does not have the needed printer driver.
✎The Mobile Print Driver is preinstalled on select HP
computers.
Printing using Mobile Printing
Solutions
To print using Mobile Printing Solutions:
1. Select File > Print from any application.
2. Select HP Mobile Printing from the list of printers.
3. Click Print.
4. Enter the printer’s IP address or network path.
5. Click Print.
For more information on downloading and using Mobile
Printing Solutions, visit the HP Web site at
http://www.hp.com/go/mobileprinting (English only).

© Copyright 2006 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Client Management and Mobile Printing Solutions
First Edition January 2006
Document Part Number: 410173-001