HP Pavilion DV6-1122 Manual

HP Pavilion dv6 Entertainment PC
Maintenance and Service Guide

© Copyright 2009 Hewlett-Packard
Development Company, L.P.
AMD Athlon, ATI Mobility Radeon, AMD
Sempron, and AMD Turion are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel is a registered trademark of
Intel Corporation in the U.S. and
other countries. Microsoft, Windows, and
Windows Vista are U.S. registered
trademarks of Microsoft Corporation.
SD Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: May 2009
First Edition: March 2009
Document Part Number: 532395-002

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 6
TouchPad ............................................................................................................................ 6
Lights ................................................................................................................................... 7
Buttons, speakers and fingerprint reader ............................................................................. 9
Keys ................................................................................................................................... 11
Front components .............................................................................................................................. 12
Rear component ................................................................................................................................. 13
Right-side components ....................................................................................................................... 13
Left-side components ......................................................................................................................... 14
Bottom components ........................................................................................................................... 15
Display components ........................................................................................................................... 16
Cleaning the display .......................................................................................................... 16
Wireless antennas (select models only) ............................................................................................. 17
3 Illustrated parts catalog
Service tag ......................................................................................................................................... 18
Computer major components ............................................................................................................. 19
Display assembly components ........................................................................................................... 26
AntiGlare display assembly spare parts ............................................................................ 26
BrightView display assembly spare parts .......................................................................... 27
Plastics Kit .......................................................................................................................................... 28
Cable Kit ............................................................................................................................................. 29
Miscellaneous parts ............................................................................................................................ 30
Sequential part number listing ............................................................................................................ 31
4 Removal and replacement procedures
Preliminary replacement requirements ............................................................................................... 41
Tools required .................................................................................................................... 41
Service considerations ....................................................................................................... 41
Plastic parts ....................................................................................................... 41
v

Cables and connectors ..................................................................................... 42
Drive handling ................................................................................................... 42
Grounding guidelines ......................................................................................................... 43
Electrostatic discharge damage ........................................................................ 43
Packaging and transporting guidelines ............................................. 44
Workstation guidelines ..................................................................... 44
Equipment guidelines ....................................................................... 45
Component replacement procedures ................................................................................................. 46
Service tag ......................................................................................................................... 46
Computer feet .................................................................................................................... 47
Battery ............................................................................................................................... 48
Webcam/microphone module ............................................................................................ 49
Optical drive ....................................................................................................................... 51
Memory module ................................................................................................................. 53
TV tuner module ................................................................................................................ 55
RTC battery ....................................................................................................................... 56
Hard drive .......................................................................................................................... 57
WLAN module .................................................................................................................... 60
Switch cover and keyboard ................................................................................................ 63
Power button board ........................................................................................................... 67
Display assembly ............................................................................................................... 68
Speaker ............................................................................................................................. 78
Bluetooth module ............................................................................................................... 79
Top cover ........................................................................................................................... 80
Modem module .................................................................................................................. 83
Audio/infrared board .......................................................................................................... 84
USB board ......................................................................................................................... 85
Power connector cable ...................................................................................................... 86
System board ..................................................................................................................... 88
TV tuner module cable ....................................................................................................... 90
Modem module cable ........................................................................................................ 91
Fan/heat sink assembly ..................................................................................................... 92
Processor ........................................................................................................................... 96
5 Setup Utility
Starting the Setup Utility ..................................................................................................................... 98
Using the Setup Utility ........................................................................................................................ 99
Changing the language of the Setup Utility ....................................................................... 99
Navigating and selecting in the Setup Utility ...................................................................... 99
Displaying system information ......................................................................................... 100
Restoring default settings in the Setup Utility .................................................................. 100
Exiting the Setup Utility .................................................................................................... 100
Setup Utility menus .......................................................................................................................... 101
vi

Main menu ....................................................................................................................... 101
Security menu .................................................................................................................. 101
System Configuration menu ............................................................................................ 101
Diagnostics menu ............................................................................................................ 102
6 Specifications
Computer specifications ................................................................................................................... 103
15.6-inch, WXGA display specifications ........................................................................................... 104
16.0-inch WXGA BrightView display specifications .......................................................................... 105
16.0-inch WXGA AntiGlare display specifications ............................................................................ 106
Hard drive specifications .................................................................................................................. 107
Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications ........................................ 108
DVD±RW SuperMulti Double-Layer Combo Drive specifications .................................................... 109
System DMA specifications .............................................................................................................. 110
System interrupt specifications ......................................................................................................... 111
System I/O address specifications ................................................................................................... 112
System memory map specifications ................................................................................................. 114
7 Screw listing
Phillips PM2.0×3.0 screw ................................................................................................................. 116
Phillips PM2.0×14.0 captive screw ................................................................................................... 119
Phillips PM2.5×3.0 screw ................................................................................................................. 121
Phillips PM2.5×4.0 screw ................................................................................................................. 122
Phillips PM2.5×6.0 screw ................................................................................................................. 124
Phillips PM2.0×2.0 broadhead screw ............................................................................................... 125
Phillips PM2.5×5.0 screw ................................................................................................................. 126
Phillips PM2.5×5.0 captive screw ..................................................................................................... 128
Phillips PM2.5×5.5 captive screw ..................................................................................................... 130
Phillips PM2.5×7.0 screw ................................................................................................................. 131
Phillips PM3.0×3.5 screw ................................................................................................................. 134
8 Backup and Recovery
Recovering system information ........................................................................................................ 135
Creating recovery discs ................................................................................................... 136
Backing up your information ............................................................................................................. 137
When to back up .............................................................................................................. 137
Backup suggestions ......................................................................................................... 137
Using system restore points ............................................................................................ 137
When to create restore points ......................................................................... 137
Create a system restore point ......................................................................... 138
Restore to a previous date and time ............................................................... 138
Performing a recovery ...................................................................................................................... 139
Recovering from the recovery discs ................................................................................ 139
vii

Recovering from the dedicated recovery partition (select models only) .......................... 139
9 Connector pin assignments
1394 ................................................................................................................................................. 140
Audio-in (microphone) ...................................................................................................................... 140
Audio-out (headphone) ..................................................................................................................... 141
External monitor ............................................................................................................................... 141
HDMI ................................................................................................................................................ 142
RJ-11 (modem) ................................................................................................................................ 143
RJ-45 (network) ................................................................................................................................ 143
Universal Serial Bus ......................................................................................................................... 144
10 Power cord set requirements
Requirements for all countries or regions ......................................................................................... 145
Requirements for specific countries or regions ................................................................................ 146
11 Recycling
Battery .............................................................................................................................................. 147
Display .............................................................................................................................................. 147
Index ................................................................................................................................................................. 153
viii

1 Product description
Category Description Computers
with discrete
graphics
Computers
UMA
graphics
Product Name HP Pavilion dv6 Entertainment PC √ √
Processors AMD Turion™ ZM-87, 2.4-GHz with 2-MB L2 cache √ √
AMD Turion ZM-86, 2.4-GHz with 2-MB L2 cache √ √
AMD Turion ZM-85, 2.3-GHz with 2-MB L2 cache √ √
AMD Turion ZM-84, 2.3-GHz with 2-MB L2 cache √ √
AMD Turion ZM-82, 2.2-GHz with 2-MB L2 cache √ √
AMD Turion RM-77, 2.3-GHz with 2-MB L2 cache √ √
AMD Turion RM-75, 2.2-GHz with 2-MB L2 cache √ √
AMD Turion RM-74, 2.2-GHz with 2-MB L2 cache √ √
AMD Athlon™ QL-67, 2.2-GHz with 1-MB L2 cache √ √
AMD Athlon QL-65, 2.1-GHz with 1-MB L2 cache √ √
AMD Athlon QL-64, 2.1-GHz with 1-MB L2 cache √ √
AMD Sempron™ SI-42, 2.1-GHz with 512-KB L2 cache √ √
Chipset Northbridge: AMD M780G Chipset √
Northbridge: AMD M770 Chipset √
Southbridge: SB700 √ √
Graphics ATI Mobility Radeon™ HD 4650 (M96) with 1 GB of dedicated
video memory (64 MB × 16 DDR3 × 8 PCs)
√
ATI Mobility Radeon HD 4530 (M92) with 512 MB of dedicated
video memory (64 MB × 16 DDR3 × 4 PCs)
√
AMD internal graphics with 64-MB SidePort video memory (32
MB × 16)
√
Unified memory architecture (UMA) with shared video memory
(ATI Radeon HD 3200 graphics):
●Up to 251 MB for = 1024-MB system RAM
●Up to 358 MB for > 2048-MB system RAM
●Memory size is dynamic change
√
1

Category Description Computers
with discrete
graphics
Computers
UMA
graphics
Support for BD playback with HD Decode, and DX10 √ √
Panels ●15.6-inch WXGA (1366 × 768) BrightView LED √ √
●15.6-inch WXGA (1366 × 768) AntiGlare LED √ √
●16.0-inch WXGA (1366 × 768) BrightView LED √ √
●16.0-inch WXGA (1366 × 768) AntiGlare LED √ √
●15.6-inch cold cathode fluorescent lamps (CCFL) panel √ √
●16.0-inch CCFL panel √ √
●AntiGlare glass panel cover support √ √
●Support for lighted logo on display enclosure √ √
●Typical brightness 160 nits √ √
Memory 2 SODIMM slots √ √
Customer-accessible/upgradable √ √
PC2-6400, 800-MHz, DDR2 √ √
Dual-channel support √ √
Supports up to 8-GB system memory
●1024-MB total system memory (1024 MB × 1, dual-
channel)
●2048-MB total system memory (1024 MB × 2, dual-
channel)
●2048-MB total system memory (2048 MB × 1, dual-
channel)
●3072-MB total system memory (2048 MB + 1024 MB)
●4096-MB total system memory (2048 MB × 2, dual-
channel)
●6144-MB total system memory (2048 MB + 4096 MB)
●8192-MB total system memory (4096 MB × 2, dual-
channel)
√ √
Hard drives Supports all Serial ATA (SATA) 9.5-mm, 6.35-cm (2.50-in)
hard drives
√ √
Supports one hard drive √ √
Support for HP ProtectSmart Hard Drive Protection √√
2 Chapter 1 Product description

Category Description Computers
with discrete
graphics
Computers
UMA
graphics
Single hard drive configurations:
●160 GB (5400 rpm)
●250 GB (7200 rpm) (select models only)
●250 GB (5400 rpm)
●320 GB (7200 rpm) (select models only)
●320 GB (5400 rpm)
●500 GB (5400 rpm)
√ √
Optical drives 12.7-mm tray load √ √
Serial ATA (SATA) √ √
Fixed (removal of one screw required) √ √
Supports the following optical drives:
●DVD±RW and CD-RW SuperMulti Double-Layer Combo
Drive
●Blu-ray ROM with LightScribe DVD±R/RW SuperMulti
Double-Layer Drive
√ √
Webcam Standard VGA camera √ √
Fixed (no tilt) √ √
Activity LED √ √
640 × 480 by 24 frames per second √ √
Microphone 2 omnidirectional digital microphones, dual-array with
appropriate software (supports beam forming, echo
cancellation, and noise suppression)
√ √
Audio HD Audio √ √
Supports Microsoft® Premium Requirements √ √
Pavilion-branded Altec Lansing speakers √ √
Modem 56K V.92 data/fax modem (select models only) √ √
Supports all worldwide certification requirements √ √
Ethernet Integrated Realtek 10/100/1000 network interface card (NIC) √
Integrated Realtek 10/100 NIC √
Wireless Integrated wireless local area network (WLAN) options by way of wireless module:
Atheros 9285G 802.11b/g + Bluetooth® with two antennas √ √
Broadcom BCM4312 802.11b/g + Bluetooth with two antennas √ √
Atheros 9280AGN 802.11a/b/g/n + Bluetooth √ √
Broadcom BCM4312 802.11b/g + Bluetooth √ √
TV tuner Integrated DVB-T TV tuner (select models only) √√
3

Category Description Computers
with discrete
graphics
Computers
UMA
graphics
Support for TV tuner antennas for both DVB-T and ATSC/
NTSC
√
External media card One ExpressCard 54 slot √ √
Digital Media Slot, supports SD, MMC, MS, MSP, xD. Supports
mini versions of SD, MMC, MS Duo with adapter (adapter is
not included)
√ √
Internal card expansion Two Mini Card slots
●One slot for WLAN
●One slot for TV tuner
√ √
Ports VGA, 15-pin supporting 1920 × 1200 resolution at 75Hz √
VGA, 15-pin supporting 1600 × 1200 resolution at 75Hz √
Hot Plug/Unplug and auto-detect for correct output to wide-
aspect vs. standard-aspect video
√ √
High-Definition Multimedia Interface (HDMI) v1.3b supporting
1080p with HDCP key
√ √
eSATA port combo with fourth USB port √ √
Four USB 2.0 ports √ √
IEEE 1394a √
RJ-11 modem (select models only) √ √
RJ-45 Ethernet √ √
Consumer infrared √ √
MCX connector for TV antennas (select models only) √ √
Two stereo headphone jacks (audio-out) √ √
Microphone input (audio-in) √ √
AC adapter plug √ √
Docking Expansion port 3 supports the HP Notebook Expansion Base
and HP Notebook QuickDock
√ √
Keyboard/pointing devices 16-inch full-size keyboard with numeric keypad √ √
Standard IMR keyboard √ √
UV painted keyboard (select models only) √ √
Textured (non-painted) keyboard (select models only) √ √
TouchPad supports 2-way scrolling √ √
Taps enabled as default √ √
Power requirements 6-cell 2.55-Ah Li-ion battery with target life of 2.5 hours √
6-cell 2.55-Ah Li-ion battery with target life of 3 hours √
6-cell 2.20-Ah Li-ion battery with target life of 2.2 hours √
4 Chapter 1 Product description

Category Description Computers
with discrete
graphics
Computers
UMA
graphics
6-cell 2.20-Ah Li-ion battery with target life of 2.25 hours √
12-cell 8.80-Ah Li-ion battery with target life of 4 hours √
12-cell 8.80-Ah Li-ion battery with target life of 5 hours √
90-W AC adapter √
65-W AC adapter √
Security Security cable slot √ √
Fingerprint reader (select models only) √ √
Operating system Preinstalled:
Windows Vista® Business (32-bit) Service Pack 2 √ √
Windows Vista Home Basic (32-bit) Service Pack 2 √ √
Windows Vista Premium (32-bit and-64 bit) Service Pack 2 √ √
Windows Vista Ultimate (64-bit) Service Pack 2 √ √
Serviceability AC adapter √ √
Battery (system) √ √
Hard drive √ √
Memory module √ √
Optical drive √ √
Mini Card components √√
5

2 External component identification
Top components
TouchPad
Component Description
(1) TouchPad light ●White: TouchPad is enabled.
●Amber: TouchPad is disabled.
(2) TouchPad* Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button* Functions like the left button on an external mouse.
(4) TouchPad on/off button Enables/disables the TouchPad.
(5) TouchPad vertical scroll zone Scrolls up or down.
(6) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view and change TouchPad preferences, select Start >Control Panel >Hardware
and Sound >Mouse.
6 Chapter 2 External component identification

Lights
Component Description
(1) Power lights* (2) ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(2) Battery light ●On: A battery is charging.
●Blinking: A battery that is the only available power source has
reached a low battery level. When the battery reaches a
critical battery level, the battery light begins blinking rapidly.
●Off: If the computer is plugged into an external power source,
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a
low battery level.
(3) Drive light ●Blinking: The hard drive or optical drive is being accessed.
●Amber: HP ProtectSmart Hard Drive Protection has
temporarily parked the hard drive.
(4) Caps lock light On: Caps lock is on.
(5) Volume mute light ●White: Computer sound is turned on.
●Amber: Computer sound is turned off.
(6) Volume down light On: The volume scroll zone is being used to decrease speaker
volume.
(7) Volume up light On: The volume scroll zone is being used to increase speaker
volume.
(8) Previous/rewind light (select models only) On: The previous/rewind button has been pressed.
(9) Play/pause light (select models only) On: The play/pause button has been pressed.
(10) Next/fast forward light (select models only) On: The next/fast forward button has been pressed.
Top components 7

Component Description
(11) Stop light (select models only) On: The stop button has been pressed.
(12) Wireless light ●Blue: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device, is
turned on.
●Amber: All wireless devices are turned off.
(13) Num lock light On: The integrated numeric keypad is enabled, or num lock is
enabled on a connected optional numeric keypad.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
8 Chapter 2 External component identification

Buttons, speakers and fingerprint reader
Component Description
(1) Speakers (2) Produce sound.
(2) Power button* ●When the computer is off, press the button to turn on the
computer.
●When the computer is on, press the button briefly to initiate
Sleep.
●When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●When the computer is in Hibernation, press the button briefly
to exit Hibernation.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >Control
Panel >System and Maintenance >Power Options.
(3) Volume mute button Mutes and restores speaker sound.
(4) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease
volume and to the right to increase volume. You can also tap the
minus sign (-) on the scroll zone to decrease volume, or tap the
plus sign (+) on the scroll zone to increase volume.
(5) Previous/rewind button (select models only) ●Plays the previous track or chapter when the button is pressed
once.
●Rewinds media when the button is pressed simultaneously
with the fn key.
(6) Play/pause button (select models only) Plays or pauses media.
Top components 9

Component Description
(7) Next/fast forward button (select models only) ●Plays the next track or chapter when the button is pressed
once.
●Fast forwards media when pressed simultaneously with the
fn key.
(8) Stop button (select models only) Stops playback.
(9) Wireless button Turns the wireless feature on or off, but does not create a wireless
connection.
NOTE: A wireless network must be set up in order to establish a
wireless connection.
(10) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
10 Chapter 2 External component identification

Keys
Component Description
(1) esc key Displays system information about your computer when pressed in
combination with the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key or the esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
Top components 11

Front components
Component Description
(1) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(2) Battery light ●On: A battery is charging.
●Blinking: A battery that is the only available power source has
reached a low battery level. When the battery reaches a
critical battery level, the battery light begins blinking rapidly.
●Off: If the computer is plugged into an external power source,
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a low
battery level.
(3) Drive light ●Blinking: The hard drive or optical drive is being accessed.
●Amber: HP ProtectSmart Hard Drive Protection has
temporarily parked the hard drive.
(4) Consumer infrared lens Receives a signal from the remote control.
(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
(6) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
NOTE: This table describes factory settings. For information about changing factory settings, refer to the user guides located
in Help and Support.
12 Chapter 2 External component identification