HP Pavilion x2 User manual

HP Pavilion x2 Detachable Notebook PC
HP Split x2 Detachable PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Intel is a trademark of Intel Corporation in the
U.S. and other countries. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a trademark
of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: August 2014
Document Part Number: 779270-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 8. Your computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8 functionality. See
http://www.microsoft.com for details.

Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes parts that should only be accessed by an authorized service provider.
Accessing parts described in the chapter titled, "Removal and replacement procedures for Authorized Service
Provider only parts," can damage the computer or void your warranty.
iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap. Use the device only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing,
during operation. The device and the AC adapter comply with the user-accessible surface temperature limits
defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
v

vi Safety warning notice

Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 4
Tablet edge components ....................................................................................................................................... 4
Display ................................................................................................................................................................... 6
Keyboard dock ....................................................................................................................................................... 7
Top ....................................................................................................................................................... 7
TouchPad ............................................................................................................................................. 8
Lights ................................................................................................................................................... 9
Keys ................................................................................................................................................... 10
Front .................................................................................................................................................. 11
Right side ........................................................................................................................................... 12
Rear side ............................................................................................................................................ 12
Locating system information .............................................................................................................................. 13
3 Illustrated parts catalog .............................................................................................................................. 14
Tablet components .............................................................................................................................................. 14
Keyboard dock parts ............................................................................................................................................ 16
Miscellaneous parts ............................................................................................................................................. 17
Hinge assembly parts .......................................................................................................................................... 18
Sequential part number listing ........................................................................................................................... 18
4 Removal and replacement procedures preliminary requirements .................................................................... 21
Tools required ...................................................................................................................................................... 21
Service considerations ........................................................................................................................................ 21
Plastic parts ....................................................................................................................................... 21
Cables and connectors ...................................................................................................................... 21
Drive handling ................................................................................................................................... 22
Grounding guidelines ........................................................................................................................................... 22
Electrostatic discharge damage ....................................................................................................... 22
Packaging and transporting guidelines ......................................................................... 23
Workstation guidelines ................................................................................................... 23
Equipment guidelines ..................................................................................................... 24
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 25
Releasing the tablet from the keyboard dock .................................................................................................... 25
vii

Keyboard dock components ................................................................................................................................ 26
Dock bottom cover ............................................................................................................................ 26
Battery cable ..................................................................................................................................... 28
HDMI board ........................................................................................................................................ 29
USB/audio board ............................................................................................................................... 30
I/O board ............................................................................................................................................ 31
Power connector ............................................................................................................................... 33
Hinge assembly ................................................................................................................................. 34
Battery ............................................................................................................................................... 39
Card reader board ............................................................................................................................. 40
Touchpad board ................................................................................................................................ 41
Tablet components .............................................................................................................................................. 43
Tablet cover ....................................................................................................................................... 43
Battery cable ..................................................................................................................................... 45
Cables, docking and touch ................................................................................................................ 46
Home button board ........................................................................................................................... 47
Hard drive .......................................................................................................................................... 48
Power connector/SIM board ............................................................................................................. 50
Volume board .................................................................................................................................... 52
Audio/SD board ................................................................................................................................. 53
Light sensor board ............................................................................................................................ 54
Dock board ........................................................................................................................................ 55
Touch screen board ........................................................................................................................... 56
WLAN/Bluetooth combo card ........................................................................................................... 58
WWAN module ................................................................................................................................... 60
Power button board .......................................................................................................................... 61
Speakers ............................................................................................................................................ 62
Battery ............................................................................................................................................... 63
System board .................................................................................................................................... 64
Webcam ............................................................................................................................................. 67
Antennas (WLAN, SIM) ....................................................................................................................... 69
6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ................................................................... 71
Starting Setup Utility (BIOS) ................................................................................................................................ 71
Updating the BIOS ................................................................................................................................................ 71
Determining the BIOS version ........................................................................................................... 71
Downloading a BIOS update .............................................................................................................. 72
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 73
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 73
viii

7 Specifications ............................................................................................................................................. 74
Computer specifications ...................................................................................................................................... 74
33.8-cm (13.3-in) display specifications ............................................................................................................ 75
8 Backing up, restoring, and recovering ........................................................................................................... 76
Creating recovery media and backups (select models only) .............................................................................. 76
Creating HP Recovery media ............................................................................................................. 76
Restore and recovery .......................................................................................................................................... 77
Recovering using HP Recovery Manager .......................................................................................... 78
What you need to know .................................................................................................. 78
Using the HP Recovery partition (select models only) .................................................. 78
Using HP Recovery media to recover ............................................................................. 79
Changing the computer boot order ................................................................................ 79
Removing the HP Recovery partition (select models only) .............................................................. 79
9 Power cord set requirements ........................................................................................................................ 80
Requirements for all countries ........................................................................................................................... 80
Requirements for specific countries and regions ............................................................................................... 80
10 Recycling .................................................................................................................................................. 82
Index ............................................................................................................................................................. 83
ix

x

1 Product description
Category Description Tablet Dock
Product Name HP Pavilion x2 Detachable PC √√
HP Split x2 Detachable PC √√
Processors Tablet:
Intel® Core™ i5-4202Y (1.6-GHz, 3-MB L3 cache, 4.5 W)
Intel Core i3-4012Y (1.5-GHz, 3-MB L3 cache, 4.5 W)
√
Chipset Tablet:
Integrated SoC PCH
√
Graphics Tablet:
Internal graphics
2D/3D Graphics
Supports HD playback, streaming, and recording @ 1080p 30fps processors
√
Panel Tablet:
33.8-cm (13.3-in), HD, anti-glare, LED (1366×768), slim 3.0-mm. UWVA, 200 nits
33.8-cm (13.3-in), FHD, anti-glare, LED (1920×1080), slim 3.0-mm. UWVA, 400 nits
Supports 16:9 ultra wide aspect ratio
Support for eDP, touch screen, multi-touch enabled
√
Memory Tablet:
Supports up to 8-GB system memory
DDR3L-1600-MHz, single channel support
Intel Haswell Y
Supports up to 8 GB:
8192 (8192 × 1)
4096 (4096 × 1)
√
Storage Tablet:
Supports 500GB (5400 rpm) + 16 GB NAND Hybrid + Free Fall Sensor HDD, 5 mm
Supports 500GB (5400 rpm) + 8 GB NAND Hybrid + Free Fall Sensor HDD, 5 mm
√
Audio Tablet:
Dual speakers
Beats Audio
√
Webcam and
microphone
Tablet:
Front: 2.0 MP FHD camera; fixed, no tilt + activity LED; 1080p by 30 frames per
second
√
1

Category Description Tablet Dock
Dual array Digital Microphones w/ appropriate software - beam forming, echo
cancellation, noise suppression
Sensors Tablet:
Accelerometer
Gyroscope
eCompass
Proximity (WWAN models only)
√
Wireless Tablet:
Integrated WLAN options by way of wireless module
Dual antennas
Supports the following WLAN formats:
Broadcom 4752 802.11 a/c + Bluetooth 4.0 combo adapter
Intel 802.11 b/g/n + Bluetooth 4.0 combo adapter
WWAN option
Huawei Forester ME206 LTE with GPS, M.2 (only for models with Intel Core i3
processors)
√
External media card Tablet:
Micro Secure Digital (SD) Media Reader
Push-push insertion/removal
Support SD/SDHC/SDXC with UHS
√
Dock:
HP Multi-Format Digital Media Reader
Push-push insertion/removal
Support SD/SDHC/SDXC with UHSC
√
Internal card One M.2 slot for WWAN & GPS
One M.2 slot for WLAN
Ports Tablet
Docking connector (to base). Supports docking station capabilities (charging, audio-
out, and video-out)
Headphone/mic-in combo jack
DC-in port
Micro SM
√
Dock:
(2) USB 3.0
Headphone/line-out and mic-in combo jack
Docking connector (to tablet)
DC-in port
HDMI v1.4a supporting up to 1080p @ 60 Hz
√
2 Chapter 1 Product description

Category Description Tablet Dock
SD card slot
Keyboard Dock:
Full size, island-style keyboard
Taps enabled as default
Clickpad with image sensor
Supports Windows 8 modern touchpad gestures
Multi-touch gestures enabled (Default on for 2-finger scroll and pinch)
√
Power requirements Supports the following HP AC adapters:
45-W Smart nPFC, barrel plug design
1 meter (3.3 ft) length power cord
√√
Tablet:
2-cell, 30 WHr battery (self-contained)
√
Operating system Tablet (Preinstalled):
Windows 8.1 Professional, 64 bit
Windows 8.1 Standard, 64 bit
√
Serviceability End-user replaceable parts:
AC adapter
√√
3

2 External component identification
Tablet edge components
Components Description
(1) Power connector Connects an AC adapter.
(2) Micro SIM slot (select models only) Supports a wireless subscriber identity module (SIM).
(3) Alignment post connectors (2) Align and attach the tablet to the keyboard dock.
(4) Docking port/power connector Connects the tablet to the keyboard dock and connects an AC
adapter.
(5) Micro memory card reader Reads optional micro memory cards that store, manage, share, or
access information.
●To insert a card, hold the card label-side up, with
connectors facing the slot. Insert the card into the slot, and
then push in on the card until it is firmly seated.
●To remove a card, press in on the card until it pops out.
(6) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support optional
microphone-only devices.
4 Chapter 2 External component identification

Components Description
WARNING! To reduce the risk of personal injury, adjust the
volume before using headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety and
Environmental Notices. To access this guide, from the Start
screen, type support, select the HP Support Assistant app,
select My computer, and then select User guides.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audio-
in (microphone).
(7) Power button ●When the computer is off, press the button to turn on the
tablet.
●When the computer is on, press the button briefly to initiate
Sleep.
●When the computer is in the Sleep state, press the button
briefly to exit Sleep.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Windows shutdown
procedures are ineffective, press and hold the power button
down for at least 5 seconds to turn off the tablet.
To learn more about your power settings, see your power
options. Swipe from the right edge of the TouchPad or
touch screen to display the charms, tap Search, and then tap the
search box. In the search box, type power, select Settings, and
then select Power options.
– or –
On the Start screen, type power, select Power and
sleep settings, and then select Power and sleep.
(8) Webcam (rear) (select models only) Records video, captures still photographs, and allows video
conferences and online chat by means of streaming video.
Swipe from the right edge of the TouchPad or touch
screen to display the charms, tap Search, and then tap the search
box. type c, and then select CyberLink YouCam from the list of
applications.
– or –
From the Start screen, type c, and then select
CyberLink YouCam from the list of applications.
(9) Volume up/down button Controls speaker volume on the tablet.
●To increase speaker volume, press the +edge of the button.
Tablet edge components 5

Components Description
●To decrease speaker volume, press the –edge of the
button.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant
app, select My computer, and then select User guides.
Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
(2) WWAN antennas (2) (select models only) Sends and receives wireless signals to communicate with wireless
world wide networks (WWAN).
(3) Internal microphones (2) Record sound.
(4) Webcam light (front) On: The webcam is in use.
(5) Webcam (front) Records video, captures still photographs, and allows you to
video conference and chat online using streaming video.
Swipe from the right edge of the TouchPad or touch
screen to display the charms, tap Search, and then tap the search
box. type c, and then select CyberLink YouCam from the list of
applications.
6 Chapter 2 External component identification

Component Description
– or –
From the Start screen, type c, and then select
CyberLink YouCam from the list of applications.
(6) Speakers (2) Produce sound.
(7) Windows button Returns you to the Start screen from any app or window.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant
app, select My computer, and then select User guides.
Keyboard dock
Top
Component Description
(1) Alignment posts Align and attach the tablet to the keyboard dock.
(2) Release latch Releases the tablet from the keyboard dock. To release the tablet, slide
the release latch to the left.
(3) Docking connector Connects the tablet to the keyboard dock.
Keyboard dock 7

TouchPad
Component Description
(1) TouchPad zone Reads your finger gestures to move the pointer or activate items on
the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
(2) Left TouchPad button Functions like the left button of an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
8 Chapter 2 External component identification

Lights
NOTE: Refer to the image that most closely matches your keyboard.
Component Description
(1) Caps lock light ●White: Caps lock is on.
●Off: Caps lock is off.
(2) Mute light ●Amber: Computer sound is off.
●Off: Computer sound is on.
Keyboard dock 9

Keys
NOTE: Refer to the image that most closely matches your keyboard.
Component Description
(1) esc key Displays system information when pressed in combination with the fn
key (select models only).
(2) fn key Executes frequently used system functions when pressed in
combination with the bkey or the esc key (select models only).
(3) Windows key Returns you to the Start screen from an open app or the Windows
desktop.
NOTE: Pressing the Windows key again will return you to the previous
screen.
(4) Action keys Execute frequently used system functions.
10 Chapter 2 External component identification