HP Pavilion XZ335 User manual

HP Notebook PC
Reference Guide

2 Reference Guide
Notice
This manual and any examples contained herein are provided “as is” and are subject to
change without notice. Hewlett-Packard Company makes no warranty of any kind with
regard to this manual, including, but not limited to, the implied warranties of
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and shall not affect the statutory rights of Consumers.
© Copyright Hewlett-Packard Company 2000–2002. All rights reserved. Reproduction,
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The programs that control this product are copyrighted and all rights are reserved.
Reproduction, adaptation, or translation of those programs without prior written
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Portions of the programs that control this product may also be copyrighted by Microsoft
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Hewlett-Packard Company
HP Notebook Customer Care
1070 NE Circle Blvd., MS 425E
Corvallis, OR 97330

Reference Guide 3
Important Safety Information
CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line
cord to connect a modem to the telephone wall jack.
When using your computer with a telephone connection, always follow basic safety
precautions to reduce the risk of fire, electric shock, and injury to persons:
• Do not use this product with a telephone connection near water (for example, near a
bathtub, sink, swimming pool, or in a wet basement).
• Avoid using a telephone connection (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lighting.
• Do not use a telephone connection of any type to report a gas leak while in the
vicinity of the leak.
• Use only the power cord and batteries indicated in this manual. Do not dispose of
batteries in a fire. They may explode. Check with local codes for possible special
disposal instructions.
HP Software Product License Agreement
Your HP product contains software programs. CAREFULLY READ THIS LICENSE
AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS
IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE
CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE
AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES
YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT
AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW
EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND
DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP
PRODUCT AND SOFTWARE FOR A FULL REFUND. PROCEEDING WITH
CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS.
UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE
AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS
PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE
ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED
IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.
Operating system and software applications by Microsoft are licensed to you under the
Microsoft License Agreement contained in the Microsoft documentation or displayed on
your screen when Microsoft Software Products are launched.

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For a PC supplied with a Microsoft operating system: When you start the PC and accept
the Microsoft End-user License Agreement (“EULA”), your license rights are valid only
if a Certificate of Authenticity (“COA”) label corresponding to your Microsoft operating
system is provided with your PC. The COA label can usually be found on the bottom of
the computer. If the COA label does not correspond to your Microsoft operating system
or is missing, contact your HP reseller for details.
Other non-HP Software and Operating Systems are covered by the appropriate vendor
license. The following License Terms govern the use of the HP software:
USE. Customer may use the software on any one HP product. Customer may not network
the software or otherwise use it on more than one HP product. Customer may not reverse
assemble or decompile the software unless authorized by law.
COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the
software a) for archival purposes or (b) when copying or adaptation is an essential step in
the use of the software with an HP product so long as the copies and adaptations are used
in no other manner.
OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the
software, other than ownership of the physical media. Customer acknowledges and
agrees that the software is copyrighted and protected under the copyright laws. Customer
acknowledges and agrees that the software may have been developed by a third party
software supplier named in the copyright notices included with the software, who shall be
authorized to hold the Customer responsible for any copyright infringement or violation
of this Agreement.
PRODUCT RECOVERY CD-ROM. If your HP product was shipped with a product
recovery CD-ROM or DVD: (i) The product recovery CD-ROM or DVD and/or support
utility software may only be used for restoring the hard disk of the HP product with
which the product recovery CD-ROM or DVD was originally provided. (ii) The use of
any operating system software by Microsoft contained in any such product recovery CD-
ROM or DVD shall be governed by the Microsoft License Agreement.
TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software
to a third party only as part of the transfer of all rights and only if Customer obtains the
prior agreement of the third party to be bound by the terms of this License Agreement.
Upon such a transfer, Customer agrees that his/her rights in the software are terminated
and that he/she will either destroy his/her copies and adaptations or deliver them to the
third party.
SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the
software or distribute copies or adaptations of the software to the public in physical
media or by telecommunication without the prior written consent of Hewlett-Packard.
TERMINATION. Hewlett-Packard may terminate this software license for failure to
comply with any of these terms provided Hewlett-Packard has requested Customer to
cure the failure and Customer has failed to do so within thirty (30) days of such notice.
UPDATES AND UPGRADES. Customer agrees that the software does not include
updates and upgrades which may be available from Hewlett-Packard under a separate
support agreement.

Reference Guide 5
EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy
or adaptation in violation of the U.S. Export Administration regulations or other
applicable regulation.
U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject
to HP standard commercial license terms and for non-DOD Departments and Agencies of
the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987)
Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright
(c) 2000 Hewlett-Packard Company. All Rights Reserved. Customer further agrees that
Software is delivered and licensed as “Commercial computer software”as defined in
DFARS 252-227-7014 (June 1995) or as a “commercial item”as defined in FAR
2.101(a), or as “Restricted computer software”as defined in FAR 52.227-19 (or any
equivalent agency regulation or contract clause), whichever is applicable. The Customer
agrees that it has only those rights provided for such Software by the applicable FAR or
DFARS clause or the HP standard software agreement for the product involved.
Support Policy for Support Pack of Operating Systems. HP provides end user support for
HP PCs that use Microsoft Operating Systems, including its latest service packs. This
support will be available within 30 days of the software being released.
Edition History
Edition 1............................................ October 2001
Edition 2............................................. March 2002
Edition 3.............................................. June 2002
This manual is printed on recycled paper.

Reference Guide 7
Contents
Getting Started with Your HP Notebook......................................................................11
Taking Inventory.........................................................................................................12
What’s in the box?.................................................................................................12
To buy accessories.................................................................................................13
To find more information......................................................................................13
Identifying Parts of the Notebook...............................................................................14
Front view .............................................................................................................14
Back view..............................................................................................................15
Bottom view..........................................................................................................16
Status lights ...........................................................................................................17
Multimedia buttons and status panel (selected models) ........................................19
Setting Up Your Notebook..........................................................................................20
Step 1: Install the battery.......................................................................................20
Step 2: Connect AC power....................................................................................22
Step 3: Connect a phone line.................................................................................23
Step 4: Turn on the notebook ................................................................................24
Step 5: Set up Windows ........................................................................................24
Step 6: Register your notebook .............................................................................25
To connect to the Internet......................................................................................25
Basic Operation...............................................................................................................27
Operating Your Notebook...........................................................................................28
To turn the notebook on and off............................................................................28
To reset the notebook ............................................................................................29
To change the boot device.....................................................................................30
To use the touch pad..............................................................................................30
To use the Fn hot keys...........................................................................................32
To use the One-Touch buttons ..............................................................................33
To use the Windows and Applications keys..........................................................34
To use the embedded keypad ................................................................................34
To use the Alt GR key...........................................................................................35
To adjust the display..............................................................................................35
To adjust the volume.............................................................................................36
To mute the notebook............................................................................................37
Securing Your Notebook.............................................................................................38
To set up password protection...............................................................................38
To lock your computer ..........................................................................................39
To attach a security cable ......................................................................................39
To protect against viruses......................................................................................40
Working in Comfort with a Notebook PC...................................................................41
Taking Care of Your Notebook...................................................................................43
To protect your hard disk drive .............................................................................43
To maintain your notebook ...................................................................................43

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To safeguard your data..........................................................................................44
To extend the life of the display............................................................................44
To clean your notebook.........................................................................................44
Batteries and Power Management.................................................................................45
Managing Power Consumption...................................................................................46
How the notebook manages power automatically.................................................46
To manage power manually ..................................................................................48
Using Battery Power ...................................................................................................49
To check battery status..........................................................................................49
To respond to a low-battery warning.....................................................................50
To recharge the battery..........................................................................................50
To replace the battery............................................................................................50
To get the most from your batteries.......................................................................51
To maximize processor speed ...............................................................................52
Modem and Network Connections................................................................................53
Using the Modem........................................................................................................54
To connect the modem ..........................................................................................54
To connect to the Internet......................................................................................56
To disconnect from the Internet.............................................................................56
To dial in to a network...........................................................................................57
To change your modem settings............................................................................57
To send and receive e-mail....................................................................................58
To send and receive faxes......................................................................................59
Connecting to a LAN ..................................................................................................60
To connect to a LAN.............................................................................................60
Making Wireless Network Connections (selected models).........................................61
To prepare for wireless LAN connections.............................................................61
To turn wireless LAN communication on and off.................................................62
Making Wireless Bluetooth Connections (selected models).......................................64
To turn Bluetooth communication on and off .......................................................64
To prepare for Bluetooth connections...................................................................65
To work with Bluetooth devices............................................................................65
Add-On Devices...............................................................................................................67
Using Plug-In Modules...............................................................................................68
To replace a plug-in module..................................................................................68
To insert or remove a CD or DVD........................................................................70
To play audio CDs.................................................................................................72
To use the status panel (selected models)..............................................................73
To play DVD movies ............................................................................................74
To create or copy CDs...........................................................................................75
Connecting PC Cards..................................................................................................76
To insert or remove a PC Card..............................................................................76

Reference Guide 9
Connecting SD Cards and MMC Cards......................................................................78
To insert or remove an SD Card or MMC Card....................................................78
Connecting External Devices......................................................................................80
To identify connectors for external devices...........................................................80
To connect a printer or other parallel device.........................................................81
To connect an external keyboard or mouse...........................................................82
To connect a USB device......................................................................................82
To connect a USB floppy disk drive .....................................................................83
To connect an audio device...................................................................................84
To use an external monitor....................................................................................84
To use a TV set as a monitor.................................................................................85
To connect an infrared device (selected models)...................................................87
To use the port replicator.......................................................................................88
To connect an IEEE 1394 device ..........................................................................89
Installing Additional RAM .........................................................................................90
To install a RAM expansion module.....................................................................90
To remove a RAM expansion module...................................................................91
To replace the system RAM module.....................................................................91
Replacing the Hard Disk Drive...................................................................................95
To replace the hard disk drive ...............................................................................95
To replace the hard disk drive holder....................................................................95
To prepare a new hard disk drive ..........................................................................96
Troubleshooting and Maintenance................................................................................97
Troubleshooting Techniques.......................................................................................98
Getting Assistance for Your Notebook.......................................................................99
To get help from HP Instant Support.....................................................................99
Audio problems.....................................................................................................99
CD and DVD problems.......................................................................................100
Display problems.................................................................................................101
Floppy disk drive problems.................................................................................103
Hard disk drive problems ....................................................................................103
Heat problems......................................................................................................104
Infrared Problems................................................................................................104
Keyboard and pointing device problems.............................................................105
LAN problems.....................................................................................................106
Memory problems ...............................................................................................107
Modem problems.................................................................................................107
One-Touch button problems................................................................................111
Parallel and USB problems .................................................................................111
PC card (PCMCIA) problems .............................................................................112
Performance problems.........................................................................................113
Power and battery problems................................................................................114
Printing problems................................................................................................116
Startup Problems .................................................................................................116
Standby and resume problems.............................................................................117
Wireless Problems...............................................................................................118

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Testing the Hardware................................................................................................120
To run the e–Diagtools diagnostic test ................................................................120
Configuring the Notebook.........................................................................................122
To run the BIOS configuration utility .................................................................122
Reinstalling and Updating Software .........................................................................125
To recover the factory installation of your hard disk...........................................125
To replace damaged Recovery CDs or DVDs......................................................126
To update the notebook BIOS.............................................................................127
To update Windows drivers.................................................................................127
HP Support and Service...............................................................................................129
Getting Assistance for Your Notebook.....................................................................130
To get help from the Web....................................................................................130
To contact HP for support or service...................................................................131
To receive repair service .....................................................................................133
To prepare your notebook for shipment ..............................................................134
Hewlett-Packard Limited Warranty Statement .........................................................135
Reference Information..................................................................................................137
Hardware Specifications ...........................................................................................138
Modem Reference Information.................................................................................141
Modem Reference (Ambit)..................................................................................141
Safety Information ....................................................................................................146
Power cords.........................................................................................................146
Ergonomics..........................................................................................................147
Battery safety.......................................................................................................147
Laser safety .........................................................................................................148
LED safety...........................................................................................................148
Exposure to radio frequency radiation.................................................................149
Regulatory Information.............................................................................................150
U.S.A...................................................................................................................150
Canada.................................................................................................................151
European Union...................................................................................................151
International ........................................................................................................153
Index ..............................................................................................................................157

Reference Guide 11
Getting Started with Your HP Notebook

Getting Started with Your HP Notebook
Taking Inventory
12 Reference Guide
Taking Inventory
Congratulations! Your HP notebook computer sets a new standard in personal computing.
Although compact and easy to carry, your notebook is made with the quality and
attention to detail that are the hallmark of Hewlett-Packard.
Your notebook has several features that make it convenient to use:
• The power button provides convenient options for starting and stopping the notebook.
• The notebook includes a variety of connectors—Universal serial bus (USB), parallel,
TV out, and IEEE 1394—that enable you to use it with a wide range of printers,
drives, audio equipment, and other external devices.
In addition, most connectors are on or near the back of the notebook, keeping cables
away from your working area.
• Selected models feature convenient dedicated volume controls and a mute button
(with indicator) that lets you cut off all sound quickly when needed.
This manual shows how to set up and operate your notebook, as well as what to do if you
run into trouble.
What’s in the box?
Your notebook is shipped with these items:
• Battery (installed).
• Plug-in drive module: DVD or DVD/CD-RW combo.
• Weight-saving module for the notebook’s drive module bay, to reduce travel weight.
• AC adapter and power cord.
• Quick Start sheet.
• Startup Guide.
• Recovery CDs or DVDs, for restoring Windows and all software included with your
notebook.
• Microsoft Windows manual.
• Phone cord.
• USB-serial adapter (selected models).
In addition, your notebook includes a variety of preinstalled software. (The exact
software installed depends on your particular notebook model.)

Getting Started with Your HP Notebook
Taking Inventory
Reference Guide 13
To buy accessories
You can buy accessories for your notebook online. For the latest accessories and options,
visit the HP Notebook Web site at www.hp.com/notebooks.
HP currently offers a wide variety of accessories, such as the following:
• Port replicator.
• External USB floppy disk drive.
• AC adapters.
• 8-cell LiIon enhanced battery.
• Additional RAM.
• Ethernet, modem, LAN, and wireless LAN cards.
To find more information
The following table lists other sources of information about your notebook and related
products.
Source Description and Location
Startup Guide This printed manual introduces your HP notebook computer, and contains setup
instructions, basic operation guidelines, troubleshooting information, and warranty
information.
Online Reference
Guide The Reference Guide is shipped on the notebook’s hard drive, and provides a
complete source for operating and maintaining the notebook. Click Start, All
Programs, HP Library, HP Notebook Reference Guide, or look on the Recovery CD
or DVD in \hp\Library.
Online HP Notes For late-breaking information available after the manuals were completed, see the
HP Notes—click Start, All Programs, HP Library, HP Notes, or look on the Recovery
CD or DVD in \hp\Library.
Microsoft Windows
manual This is shipped with your notebook and contains information about using the version of Microsoft Windows shipped with your notebook.
HP Notebook Web
Site www.hp.com/notebooks. www.europe.hp.com/notebooks (European mirror).
HP Business
Support Web Site www.hp.com/go/bizsupport.

Getting Started with Your HP Notebook
Identifying Parts of the Notebook
14 Reference Guide
Identifying Parts of the Notebook
Front view
1. One-Touch buttons (programmable).
2. Power button.
3. Keyboard status lights: Caps Lock, Num Lock,
CD or DVD drive activity.
4. Touch pad/scroll pad on-off button (with on-off
indicators on either side).
5. Left and right click buttons.
6. Touch pad.
7. Scroll pad.
8. Volume controls (selected models).
9. Mute button and indicator light (selected models).
10. Removable DVD or DVD/CD-RW drive.
11. CD/DVD eject button.
12. Speaker (one on each side).
13. Latch.
14. Built-in microphone.

Getting Started with Your HP Notebook
Identifying Parts of the Notebook
Reference Guide 15
Back view
15. AC adapter jack.
16. Parallel port (LPT1) (colored burgundy). Use this
port for a parallel printer or other parallel device.
17. External monitor (VGA) port (colored blue).
18. Universal serial bus (USB) ports (2).
19. S-video (TV out) port (colored yellow) (selected
models).
20. Reset switch.
21.Kensington lock slot (security connector).
22. LAN port and indicators.
23. Modem.
24. IEEE 1394 connector (selected models).
25. SD-MMC Card slot.
26. PC Card slot (Type II).
27. PC Card eject button.
28. Hard disk drive.
29.Wireless on-off button and indicator light (selected
models).
30.External microphone jack (colored pink).
31.Headphones jack (colored green).

Getting Started with Your HP Notebook
Identifying Parts of the Notebook
16 Reference Guide
Bottom view
32. Infrared port (selected models).
33. Battery.
34.CD/DVD drive latch.
35. RAM cover.
36. Battery latch.
37. Docking port.
38. Mini-PCI cover (no user-replaceable parts inside).
39.Hard disk drive retaining screws.

Getting Started with Your HP Notebook
Identifying Parts of the Notebook
Reference Guide 17
Status lights
The main status lights report power and battery status and drive activity.
1. Hard disk drive activity.
• On: the notebook is accessing the hard disk drive.
2. Power mode.
• Green: the notebook is on (even if the display is off).
• Amber: the notebook is on standby.
• Off: the notebook is off or in hibernation.
3. Battery charge status.
• Green: the AC adapter is connected and the battery is fully charged.
• Amber: the AC adapter is connected and the battery is charging.
• Red: the AC adapter is connected and the battery has a fault.
• Off: the AC adapter is not connected or the battery is missing.

Getting Started with Your HP Notebook
Identifying Parts of the Notebook
18 Reference Guide
The keyboard status lights, located above the keyboard, indicate the states of keyboard
locks and the CD/DVD player.
1. Caps Lock. Caps Lock is active.
2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the
embedded keypad.)
3. CD/DVD drive activity. The CD/DVD drive is active.

Getting Started with Your HP Notebook
Identifying Parts of the Notebook
Reference Guide 19
Multimedia buttons and status panel (selected models)
1. MP3 player launch button.
2. Previous track.
3. Next track.
4. Status panel button.
5. Status panel.
6. Play/Pause.
7. Stop.
8. Multimedia power switch and indicator light—turns the CD/DVD player on and off.
Works only when the notebook is off, on standby, or in hibernation.

Getting Started with Your HP Notebook
Setting Up Your Notebook
20 Reference Guide
Setting Up Your Notebook
WARNING Improper use of keyboards and other input devices has been associated with
ergonomic injury. For information about reducing your risk, see “Working in
Comfort” in the online HP Library, or visit our ergonomics Web site,
www.hp.com/ergo. For a summary about working with a notebook computer, see
“Working in Comfort with a Notebook PC” on page 41.
If you are using your notebook as your primary computer, or using it for extended
periods, you should use it with a full-size keyboard, monitor, and mouse. This can
reduce the risk of ergonomic injury. See “Working in Comfort” in the online HP
Library.
When you set up your notebook for the first time, you’ll need to install and charge the
battery, connect the AC adapter and a phone line, turn on the notebook, run the Windows
setup program, and register the notebook.
Step 1: Install the battery
WARNING Do not mutilate or puncture batteries. Do not dispose of batteries in fire, or they
can burst or explode, releasing hazardous chemicals. Rechargeable batteries must
be recycled or disposed of properly.
Your notebook is shipped with the battery installed. If the battery has been removed,
install it as follows.