HP ProBook 430 G2 Manual

HP ProBook 430 G2 Notebook PC
Maintenance and Service Guide

© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Intel and Pentium are trademarks of Intel
Corporation in the U.S. and other countries.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft, Windows,
WIndows 7, and Windows 8 are U.S. registered
trademarks of the Microsoft group of
companies. SD Logo is a trademark of its
proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: June 2014
Document Part Number: 773253-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available on all editions of
Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8 functionality. See
http://www.microsoft.com for details.
This computer may require upgraded and/ or
separately purchased hardware and/or a DVD
drive to install the Windows 7 software and
take full advantage of Windows 7 functionality.
See http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.

Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair
parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for
Authorized Service Provider only parts," can damage the computer or void your warranty.
iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft
surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with
the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
v

vi Safety warning notice

Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 6
Display ................................................................................................................................................................... 6
Top ......................................................................................................................................................................... 7
TouchPad ............................................................................................................................................. 7
Lights ................................................................................................................................................... 8
Buttons, speakers, and fingerprint reader (select models only) ....................................................... 9
Keys ................................................................................................................................................... 10
Bottom ................................................................................................................................................................. 11
Front ..................................................................................................................................................................... 12
Left ....................................................................................................................................................................... 12
Right ..................................................................................................................................................................... 13
Service tag and PCID label ................................................................................................................................... 14
Service tag ......................................................................................................................................... 14
PCID label ........................................................................................................................................... 15
3 Illustrated parts catalog .............................................................................................................................. 16
Computer major components ............................................................................................................................. 16
Display components ............................................................................................................................................ 21
Cable Kit ............................................................................................................................................................... 22
Mass storage devices .......................................................................................................................................... 23
Miscellaneous parts ............................................................................................................................................. 23
Sequential part number listing ........................................................................................................................... 25
4 Removal and replacement procedures preliminary requirements .................................................................... 31
Tools required ...................................................................................................................................................... 31
Service considerations ........................................................................................................................................ 31
Plastic parts ....................................................................................................................................... 31
Cables and connectors ...................................................................................................................... 32
Drive handling ................................................................................................................................... 32
Grounding guidelines ........................................................................................................................ 33
Electrostatic discharge damage ..................................................................................... 33
Packaging and transporting guidelines ....................................................... 34
Workstation guidelines ................................................................................ 34
Equipment guidelines ................................................................................... 35
vii

5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 36
Component replacement procedures ................................................................................................................. 36
Battery ............................................................................................................................................... 37
Service door ....................................................................................................................................... 38
Hard drive .......................................................................................................................................... 39
Memory modules .............................................................................................................................. 41
WLAN/Bluetooth combo card ........................................................................................................... 43
WWAN module ................................................................................................................................... 45
Keyboard ........................................................................................................................................... 47
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 50
Component replacement procedures ................................................................................................................. 50
Display subcomponents (bezel, webcam, panel) ............................................................................. 51
Top cover ........................................................................................................................................... 54
RTC battery ........................................................................................................................................ 57
Fingerprint reader assembly ............................................................................................................. 58
Power button board .......................................................................................................................... 59
I/O board ............................................................................................................................................ 61
Touchpad button board .................................................................................................................... 63
Fan ..................................................................................................................................................... 65
System board .................................................................................................................................... 66
Speaker assembly ............................................................................................................................. 70
Heat sink assembly ........................................................................................................................... 72
Power connector and cable ............................................................................................................... 74
Display assembly .............................................................................................................................. 76
7 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 8 .................................. 82
Using Computer Setup ......................................................................................................................................... 82
Starting Computer Setup .................................................................................................................. 82
Navigating and selecting in Computer Setup ................................................................................... 82
Restoring factory settings in Computer Setup ................................................................................. 83
Updating the BIOS ............................................................................................................................. 83
Determining the BIOS version ........................................................................................ 83
Downloading a BIOS update ........................................................................................... 84
Using MultiBoot ................................................................................................................................................... 85
About the boot device order ............................................................................................................. 85
Choosing MultiBoot preferences ...................................................................................................... 85
Setting a new boot order in Computer Setup ................................................................. 85
Dynamically choosing a boot device using the f9 prompt ............................................. 86
Setting a MultiBoot Express prompt .............................................................................. 86
viii

Entering MultiBoot Express preferences ....................................................................... 86
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 87
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 87
8 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 7 .................................. 88
Using Computer Setup ......................................................................................................................................... 88
Starting Computer Setup .................................................................................................................. 88
Navigating and selecting in Computer Setup ................................................................................... 88
Restoring factory settings in Computer Setup ................................................................................. 89
Updating the BIOS ............................................................................................................................. 89
Determining the BIOS version ........................................................................................ 89
Downloading a BIOS update ........................................................................................... 90
Using MultiBoot ................................................................................................................................................... 91
About the boot device order ............................................................................................................. 91
Choosing MultiBoot preferences ...................................................................................................... 91
Setting a new boot order in Computer Setup ................................................................. 91
Dynamically choosing a boot device using the f9 prompt ............................................. 92
Setting a MultiBoot Express prompt .............................................................................. 92
Entering MultiBoot Express preferences ....................................................................... 92
Using HP PC Hardware Diagnostics (UEFI) (select models only) ........................................................................ 92
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 93
9 Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) in Ubuntu Linux ............................................... 94
Starting Computer Setup ..................................................................................................................................... 94
Using Computer Setup ......................................................................................................................................... 94
Navigating and selecting in Computer Setup ................................................................................... 94
Restoring factory settings in Computer Setup ................................................................................. 95
Updating the BIOS ................................................................................................................................................ 95
Determining the BIOS version ........................................................................................................... 95
Downloading a BIOS update .............................................................................................................. 96
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 96
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 97
10 Backup and recovery in Windows 8 .............................................................................................................. 98
Backing up your information ............................................................................................................................... 98
Performing a system recovery ............................................................................................................................ 98
Using the Windows recovery tools ................................................................................................... 98
Using f11 recovery tools ................................................................................................................... 99
Using Windows operating system media (purchased separately) ................................................ 100
Using Windows Refresh or Windows Reset .................................................................................... 100
ix

Using HP Software Setup ................................................................................................................100
11 Backup and recovery in Windows 7 ............................................................................................................ 101
Creating recovery media and backups .............................................................................................................. 101
Guidelines ........................................................................................................................................ 101
Creating recovery media with HP Recovery Disc Creator ............................................................... 101
Creating recovery media .............................................................................................. 102
Backing up your information .......................................................................................................... 102
Performing a system recovery .......................................................................................................................... 103
Using the Windows recovery tools ................................................................................................. 103
Using f11 recovery tools (select models only) ............................................................................... 104
Using Windows 7 operating system media .................................................................................... 104
12 Backup and Recovery in Ubuntu Linux ........................................................................................................ 106
Creating backups ............................................................................................................................................... 106
Backing up your information ............................................................................................................................. 106
Performing a system recovery .......................................................................................................................... 107
USB Recovery option (select models only) ....................................................................................................... 107
Remove everything and reinstall Ubuntu ......................................................................................................... 108
13 Specifications .......................................................................................................................................... 110
Computer specifications .................................................................................................................................... 110
33.8-cm (13.3-in), HD+ display specifications ................................................................................................. 111
Hard drive specifications ................................................................................................................................... 112
Solid-state drive specifications ........................................................................................................................ 113
DVD±RW SuperMulti DL Drive specifications .................................................................................................... 114
Blu-ray ROM DVD±RW SuperMulti DL Drive ...................................................................................................... 115
DVD-ROM drive .................................................................................................................................................. 115
Specification information in Device Manager ................................................................................................... 116
14 Statement of Volatility ............................................................................................................................ 117
Non-volatile memory usage ............................................................................................................................. 119
Questions and answers ..................................................................................................................................... 121
15 Power cord set requirements .................................................................................................................... 122
Requirements for all countries and regions ..................................................................................................... 122
Requirements for specific countries and regions ............................................................................................. 122
16 Recycling ................................................................................................................................................ 124
Battery ............................................................................................................................................................... 124
x

Display ............................................................................................................................................................... 124
Index ........................................................................................................................................................... 130
xi

xii

1 Product description
Category Description
Product Name HP ProBook 430 G2 Notebook PC
Processors Intel® Core™ i7 processor, Dual Core, 4th generation (4-MB L3 cache)
4510U, 2.0-GHz/3.1-GHz Core Turbo/Intel HD Graphics 4400
Intel® Core i5 processors, Dual Core, 4th generation (3-MB L3 cache, 35W)
4310U, 2.0-GHz/3.0-GHz Core Turbo processor/Intel HD Graphics 4400
4210U, 1.7-GHz/2.7-GHz Core Turbo processor/Intel HD Graphics 4400
Intel Core i3 processors, Dual Core, 4th generation (3-MB L3 cache)
4030U, 1.9-GHz processor/Intel HD Graphics 4400
4005U, 1.7-GHz processor/Intel HD Graphics 4400
Intel Celeron processor (2-MB L3 cache)
2957U, 1.4-GHz processor/Intel HD Graphics
Chipset Integrated with processor
Graphics Integrated UMA:
See processor category.
Panel LVDS – flat
33.8-cm (13.3-inch), anti-glare, HD, 1366x768, 200 nits, 3.6 mm, 1 or 2 WLAN antennas
33.8-cm (13.3-inch), anti-glare, HD, 1366x768, 200 nits, 3.6 mm, 1 or 2 WLAN antennas,
WWAN, camera
33.8-cm (13.3-inch), anti-glare, HD, 1366x768, 200 nits, 3.6 mm, 1 or 2 WLAN antennas,
camera
33.8-cm (13.3-inch) HD, 1366x768, 3.6 mm, touchpanel, 1 or 2 WLAN antennas, camera
(Windows 8.1 only)
Memory Two customer-accessible memory module slots supporting up to 16 GB of RAM
Supports dual-channel memory
PC3L-12800, 1600-MHz, DDR3L SODIMMs
Supports the following configurations:
●16384 MB (8192 × 2; dual channel)
●12288 MB (8192 + 4096; dual channel)
●8192 MB (8192 × 1)
●8192 MB (4096 × 2; dual channel)
●6144 MB (4096 + 2048; dual channel)
●4096 MB (4096 × 1)
1

Category Description
●2048 MB (2048 × 1)
Primary storage Supports 7-mm, 2.5-in SATA hard drives with HP 3D DriveGuard
Customer-accessible
Supports the following drives:
●1-TB, 5400-rpm
●750-GB, 5400-rpm
●500-GB, 7200-rpm
●500-GB, 5400-rpm
●500-GB, 5400-rpm, hybrid (8-GB SSD) MLC
●320-GB, 5400-rpm
●256-GB Solid-state drive (SSD)
●128-GB Solid-state drive (SSD)
Mini-card SSD M.2 2242 SSD
120 GB
Optical drive Supports the following external SATA optical drive:
DVD+/-RW SuperMulti DL
Audio/Visual Integrated camera (720p HD)
Stereo speakers (2)
Integrated dual-array microphone
Headphone/microphone combo jack
Realtek ALC3227-CG
Skype-ready
HD audio with DTS Sound+
Supports “no camera” option
Ethernet Realtek RTL8161GSH-CG 10/100/1000
S3/S4/S5 wake on LAN (AC mode and battery mode)
NIC power down technology
Ethernet cable not included
Wireless Integrated WLAN options by way of wireless module:
One or two WLAN antennas built into display assembly
Supports “no WLAN/Bluetooth” option
Integrated WLAN options via Minicard:
●Intel 802.11 a/b/g/n/AC 2x2 +BT Combo (Wilkins Peak 2) - no vPro
●Intel 802.11 a/b/g/n/AC 1x1 +BT Combo (Wilkins Peak 1)
●QCA 802.11 b/g/n 1x1 (Marilyn) Backup
2 Chapter 1 Product description

Category Description
●Broadcom 802.11 a/b/g/n 2x2 +BT Combo (Bumblebee) w/o WiDi
●Broadcom 802.11 b/g/n 1x1 +BT Combo (Harrier) Backup
●Realtek 802.11 b/g/n 1x1 (Focus)
●Realtek 802.11 b/g/n 1x1 +BT Combo (Skyray)
Wireless Personal Area Network (PAN) only supported by Bluetooth 4.0 combo card
Integrated WWAN options by way of wireless module:
Two WWAN antennas built into display assembly (world-wide 5 band, configured with
panels)
Subscriber identity module (SIM) security (customer-accessible)
Supports “no WWAN” option
Supports the following WWAN modules:
●HP hs3110 HSPA+ Mobile Broadband Module
●HP lt4112 LTE/HSPA+ Gobi 4G Module
External media card Digital Media Reader Slot
Supports SD, SDHC, SDXC
Ports Headphone/microphone combo jack
RJ-45 (Ethernet, includes link and activity lights)
USB 3.0 (2)
USB 2.0 + powered port (1)
VGA (Dsub 15-pin) supporting 2048 × 1536 external resolution at 50-GHz (hot plug/unplug
with auto-detect)
HDMI 1.4
Multi-pin AC port
Keyboard/pointing devices Full-sized, chiclet, spill-resistant keyboard
Backlit, full-sized, chiclet, spill-resistant keyboard
Touchpad includes: on/off button on board; 2-way scroll with legend, taps enabled by
default, 2-finger scrolling and zoom enabled by default
Power requirements Smart AC adapter with localized cable plug support:
65-W
45-W
45-W (2 prong; Japan only)
40-W (EMEA only)
4-cell, 44-Wh, 3.0 Ah, Li-ion battery
4-cell, 40-Wh, 3.0 Ah, Li-ion battery (long life)
2-wire, 1.0 m power cord (for 2-prong adapter)
3-wire, 1.8 m power cord
3

Category Description
3-wire, 1.0 m power cord
Security Integrated fingerprint reader
No fingerprint reader option
Security lock
TPM SLB9660 (FW ver. 1.2) (Infineon; soldered down)
Operating system Preinstalled:
Windows 7 Professional 64
Windows 7 Home Premium 64
Windows 7 Home Basic 64
Windows 8.1 Professional 64-bit Digital Product Key (DPK) with Windows 7 Professional 64
Windows 8.1 Professional 64-bit Digital Product Key (DPK) with Windows 7 Professional 64
– MSNA
Windows 8.1 China (CH) 64-bit
Windows 8.1 Emerging Markets (EM) 64-bit
Windows 8.1 Multi-language (ML) 64-bit
Windows 8.1 Professional 64-bit
Windows 8.1 Professional 64-bit – MSNA
FreeDOS 2.0
Ubuntu Linux
Restore Media (DRDVD/SRDVD):
DRDVD Windows 8.1
DRDVD Windows 7
SRDVD Ubuntu Linux
Restore Media (OSDVD):
Windows 7 Home Basic 64
Windows 7 Home Premium 64
Windows 7 Professional 32
Windows 7 Professional 64
Windows 8.1 Professional 64
Windows 8.1 64-bit
Windows 8.1 Country Specific 64-Bit
Windows 8.1 Emerging Market 64-Bit
Web-only support:
Windows 7 Professional 32
Windows 7 Enterprise 64
4 Chapter 1 Product description

Category Description
Windows 7 Enterprise 32
Windows 8.1 Enterprise 64
Certified:
Microsoft WHQL
Serviceability End-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory module
WLAN module
WWAN module
Keyboard
5

2 External component identification
Display
Component Description
(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local
area networks (WLAN).
(2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide
area networks (WWAN).
(3) Internal microphones (2) Record sound.
(4) Webcam light On: The webcam is in use.
(5) Webcam Records video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
For information on using the webcam in Windows 8, access HP
Support Assistant. To access HP Support Assistant, from the Start
screen, select the HP Support Assistant app.
For information on using the webcam in Windows 7, select Start > All
Programs > Communication and Chat > HP WebCam.
(6) Internal display switch Turns off the display or initiates Sleep if the display is closed while
the power is on.
NOTE: The display switch is not visible from the outside of the
computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
6 Chapter 2 External component identification

Component Description
that applies to your country or region. To access this guide in Windows 8, from the Start screen, type support, and then select the
HP Support Assistant app. To access the user guides in Windows 7, select Start > Help and Support > User Guides.
Top
TouchPad
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
(2) TouchPad zone Moves the pointer and selects or activates items on the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
Top 7

Lights
Component Description
(1) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state, a power-
saving state. The computer shuts off power to the display
and other unneeded components.
●Off: The computer is off or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
(2) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
(3) Microphone mute light ●Amber: microphone sound is off.
●Off: microphone sound is on.
(4) Num lock light On: Num lock is on.
(5) Wireless light White: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are off.
(6) Speaker mute light ●Amber: Computer sound is off.
●White: Computer sound is on.
(7) TouchPad light ●Amber: The TouchPad is off.
●Off: The TouchPad is on.
8 Chapter 2 External component identification