HP ProBook 6565b User manual

Getting Started
HP Notebook

© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft,
Windows, and Windows Vista are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: June 2011
Document Part Number: 654366-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or for requesting
a full refund of the computer, please
contact your local point of sale (the seller).

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Welcome .......................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 4
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 5
Buttons and fingerprint reader ............................................................................................. 7
Keys ..................................................................................................................................... 9
Front ................................................................................................................................................... 10
Right ................................................................................................................................................... 11
Left ..................................................................................................................................................... 12
Display ................................................................................................................................................ 13
Rear .................................................................................................................................................... 14
Bottom ................................................................................................................................................ 15
3 Networking .................................................................................................................................................... 17
Using an Internet service provider (ISP) ............................................................................................ 18
Connecting to a wireless network ....................................................................................................... 18
Connecting to an existing WLAN ....................................................................................... 19
Setting up a new WLAN network ....................................................................................... 20
Configuring a wireless router ............................................................................ 21
Protecting your WLAN ....................................................................................... 21
4 HP QuickWeb ................................................................................................................................................ 22
Getting started .................................................................................................................................... 22
Starting HP QuickWeb ....................................................................................................................... 23
5 Keyboard and pointing devices ................................................................................................................... 24
Using the keyboard ............................................................................................................................ 25
Identifying the hotkeys ....................................................................................................... 25
v

Using keypads ................................................................................................................... 26
Using the integrated numeric keypad ................................................................ 26
Using an optional external numeric keypad ...................................................... 27
Using pointing devices ....................................................................................................................... 27
Setting pointing device preferences ................................................................................... 27
Using the pointing stick ...................................................................................................... 27
Using the TouchPad .......................................................................................................... 27
Turning the TouchPad off and on ...................................................................... 28
Navigating ......................................................................................................... 28
Selecting ........................................................................................................... 29
Using TouchPad gestures ................................................................................. 29
Scrolling ............................................................................................ 30
Pinching/Zooming ............................................................................. 30
Rotating ............................................................................................ 31
6 Maintenance .................................................................................................................................................. 32
Inserting or removing the battery ........................................................................................................ 32
Removing or replacing the bottom cover ............................................................................................ 34
Removing the bottom cover ............................................................................................... 34
Replacing the bottom cover ............................................................................................... 34
Replacing or upgrading the hard drive ............................................................................................... 36
Removing the hard drive .................................................................................................... 36
Installing a hard drive ......................................................................................................... 36
Replacing a drive in the upgrade bay ................................................................................................. 37
Replacing a hard drive ....................................................................................................... 37
Replacing an optical drive .................................................................................................. 39
Adding or replacing memory modules ................................................................................................ 41
Updating programs and drivers .......................................................................................................... 43
Using SoftPaq Download Manager .................................................................................................... 44
Cleaning your computer ..................................................................................................................... 45
Cleaning products .............................................................................................................. 45
Cleaning procedures .......................................................................................................... 45
Cleaning the display .......................................................................................... 45
Cleaning the sides and cover ............................................................................ 45
Cleaning the TouchPad and keyboard .............................................................. 46
7 Backup and recovery .................................................................................................................................... 47
Windows 7 .......................................................................................................................................... 47
Backing up your information .............................................................................................. 47
Performing a system recovery ........................................................................................... 48
Using the Windows recovery tools .................................................................... 49
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Using f11 recovery tools .................................................................................... 49
Using a Windows 7 operating system DVD (purchased separately) ................. 50
Windows Vista .................................................................................................................................... 51
Backing up your information .............................................................................................. 51
Performing a recovery ....................................................................................................... 52
Using the Windows recovery tools .................................................................... 52
Using f11 recovery tools .................................................................................... 53
Using a Windows Vista operating system DVD (purchased separately) ........... 53
8 Customer support ......................................................................................................................................... 55
Contacting customer support ............................................................................................................. 55
Labels ................................................................................................................................................. 56
9 Specifications ................................................................................................................................................ 57
Input power ......................................................................................................................................... 58
Operating environment ....................................................................................................................... 59
Index ................................................................................................................................................................... 60
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viii

1Welcome
●Finding information
After you set up and register the computer, it is important to take the following steps:
●Set up HP QuickWeb—Immediately access the Internet, widgets, e-mail, and communication
programs without launching your main operating system. For more information, refer to HP
QuickWeb on page 22.
●Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, refer to Networking on page 17.
●Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer and includes a limited subscription for free updates. For
more information, refer to the HP Notebook Reference Guide. For instructions on accessing this
guide, refer to Finding information on page 2.
●Get to know your computer—Learn about your computer features. Refer to Getting to know
your computer on page 4and Keyboard and pointing devices on page 24 for additional
information.
●Find installed software—Access a list of the software preinstalled on the computer. Select
Start >All Programs. For details about using the software included with the computer, refer to
the software manufacturer's instructions, which may be provided with the software or on the
manufacturer's Web site.
1

Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Setup Instructions poster ●How to set up the computer
●Help to identify computer components
Getting Started
To access this guide:
Select Start >Help and Support >User Guides.
– or –
Select Start >All Programs >HP >HP
Documentation.
●Computer features
●How to connect to a wireless network specifications
●How to use the keyboard and pointing devices
●How to replace or upgrade the hard drive and memory
modules
●How to perform a backup and recovery
●How to contact customer support
●Computer specifications
HP Notebook Reference Guide
To access this guide:
Select Start >Help and Support >User Guides.
– or –
Select Start >All Programs >HP >HP
Documentation.
●Power management features
●How to maximize battery life
●How to use the multimedia features of the computer
●How to protect the computer
●How to care for the computer
●How to update the software
●How to install certain components
●How to create a wired and/or wireless network
Help and Support
To access Help and Support, select Start >Help and
Support.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or
region, and follow the on-screen instructions.
●Operating system information
●Software, driver, and BIOS updates
●Troubleshooting tools
●How to access technical support
Regulatory, Safety, and Environmental Notices
To access this guide:
Select Start >Help and Support >User Guides.
– or –
Select Start >All Programs > HP >HP
Documentation.
●Regulatory and safety information
●Battery disposal information
2 Chapter 1 Welcome

Resources For information about
Safety & Comfort Guide
To access this guide:
Select Start >Help and Support >User Guides.
– or –
Select Start >All Programs >HP >HP
Documentation.
– or –
Go to http://www.hp.com/ergo.
●Proper workstation setup, posture, health, and work habits
●Electrical and mechanical safety information
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP support telephone numbers
HP Web site
To access this Web site, go to http://www.hp.com/
support.
●Support information
●Ordering parts and finding additional help
●Accessories available for the device
Limited Warranty*
To access the warranty:
Select Start >Help and Support >User Guides >
View Warranty Information.
– or –
Select Start >All Programs >HP >HP
Documentation >View Warranty Information.
– or –
Go to http://www.hp.com/go/orderdocuments.
Warranty information
*You may find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on
your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a
printed copy from http://www.hp.com/go/orderdocuments or write to:
●North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
●Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
Please include your product number, warranty period (found on your serial number label), name, and postal address.
Finding information 3

2 Getting to know your computer
●Top
●Front
●Right
●Left
●Display
●Rear
●Bottom
Top
TouchPad
Component Description
(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the
screen.
(2) Left pointing stick button Can be used with the pointing stick and functions like the
left button on an external mouse.
(3) TouchPad on/off button Turns the TouchPad on and off.
4 Chapter 2 Getting to know your computer

Component Description
(4) TouchPad zone Moves the pointer and selects or activates items on the
screen.
NOTE: Vertical scrolling is supported on the right edge of
the TouchPad.
(5) Left TouchPad button Functions like the left button on an external mouse.
(6) Right pointing stick button Can be used with the pointing stick and functions like the
right button on an external mouse.
(7) Right TouchPad button Functions like the right button on an external mouse.
Lights
Component Description
(1) TouchPad light ●Amber: The TouchPad is off.
●Off: The TouchPad is on.
(2) Caps lock light On: Caps lock is on.
(3) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(4) Wireless light ●White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber: All wireless devices are off.
Top 5

Component Description
(5) QuickWeb light ●On: The computer is on.
●Off: The computer is off or in Hibernation.
NOTE: For more information, refer to HP QuickWeb
on page 22 and to the HP Quickweb software Help
(6) Mute light ●Amber: Computer sound is off.
●Off: Computer sound is on.
(7) Calculator light ●On: The Windows® calculator function is on.
●Blinking: The Windows calculator has been activated.
(8) Num lock light On: Num lock is on.
6 Chapter 2 Getting to know your computer

Buttons and fingerprint reader
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
(2) Power button ●When the computer is off, press the button to turn on
the computer.
●When the computer is on, press the button briefly to
initiate Sleep.
●When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings:
●Windows 7—Select Start >Control Panel >System
and Security >Power Options.
– or –
Windows Vista—Select Start >Control Panel >
System and Maintenance >Power Options
●Or refer to the HP Notebook Reference Guide.
(3) Wireless button Turns the wireless feature on or off but does not establish a
wireless connection.
Top 7

Component Description
(4) QuickWeb button ●When the computer is off or in Hibernation, press the
button to open HP QuickWeb.
●When the computer is in Microsoft Windows, press the
button to open the default Web browser.
●When the computer is in HP QuickWeb, press the
button to open the default Web browser.
NOTE: For more information, refer to HP QuickWeb
on page 22 and to the HP QuickWeb software Help. If
your computer does not have HP QuickWeb software, the
button does not perform any action or function.
(5) Volume mute button Mutes and restores speaker sound.
(6) Calculator button (select models only) Opens the Windows calculator function.
(7) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
password logon.
8 Chapter 2 Getting to know your computer

Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(3) fn key Executes frequently used system functions when pressed
in combination with a function key, the num lk key, or the
esc key.
(4) Windows logo key Displays the Windows Start menu.
(5) Windows applications key Displays a shortcut menu for items beneath the cursor.
(6) Integrated numeric keypad When the keypad has been enabled, the keys can be used
like an external numeric keypad.
(7) num lk key Turns the integrated numeric keypad on and off when
pressed in combination with the fn key.
Top 9

Front
Component Description
(1) Display release latch Opens the computer.
(2) Wireless light ●White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber: All wireless devices are off.
(3) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(4) Battery light ●Amber: The computer is connected to external power
and the battery is charged from 0 to 90%.
●White: The computer is connected to external power
and the battery is charged from 90 to 99%.
●Blinking amber: A battery that is the only available
power source has reached a low battery level. When
the battery reaches a critical battery level, the battery
light begins blinking rapidly.
●Off: The battery is fully charged.
(5) Hard drive light ●Blinking turquoise: The hard drive or optical drive is
being accessed.
●Amber: HP 3D DriveGuard has temporarily parked
the hard drive.
NOTE: For information on HP 3D DriveGuard, refer
to the HP Notebook Reference Guide.
(6) Speakers (2) Produce sound.
NOTE: To use the SRS Premium sound software, select
Start >All Programs >SRS Premium Sound.
10 Chapter 2 Getting to know your computer

Right
Component Description
(1) Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,
earbuds, a headset, or television audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the headphone
jack, the computer speakers are disabled.
(2) Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(3) USB 2.0 ports (2) Connect optional USB devices.
(4) Upgrade bay (optical drive shown) An optical drive installed in the bay (select models only)
reads and writes to an optical disc.
NOTE: The upgrade bay can hold either a hard drive, an
optical drive, or a weight saver option.
(5) Optical drive eject button (select models
only)
Ejects the optical drive disc tray.
(6) RJ-45 (network) jack Connects a network cable.
(7) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Right 11

Left
Component Description
(1) USB 2.0 ports (2) Connects an optional USB device.
(2) Media Card Reader Supports the following digital card formats:
●Secure Digital (SD) Memory Card
●MultiMediaCard (MMC)
(3) 1394 port Connects an optional IEEE 1394 or 1394a device, such as
a camcorder.
(4) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(5) eSATA/USB 2.0 combo port Connects a high-performance eSATA component, such as
an eSATA external hard drive, or connects an optional USB
device.
(6) External monitor port Connects an external VGA monitor or projector.
(7) ExpressCard slot or smart card reader
(depending on configuration)
Supports optional ExpressCards or smart cards.
12 Chapter 2 Getting to know your computer