HP Spectre Ultrabook PC Manual

HP Spectre Ultrabook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

© Copyright 2012 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft, Windows,
and Windows Vista are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: October 2012
Document Part Number: 696598-001

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 4
Display ................................................................................................................................... 4
Button ..................................................................................................................................... 6
Keys ....................................................................................................................................... 7
Lights ...................................................................................................................................... 8
Imagepad ............................................................................................................................... 9
Left side ................................................................................................................................ 10
Right side .............................................................................................................................. 12
Bottom .................................................................................................................................. 13
3 Illustrated parts catalog .................................................................................................. 14
Service tag ............................................................................................................................ 15
Computer major components ................................................................................................... 16
Cable Kit .............................................................................................................................. 20
Miscellaneous parts ................................................................................................................ 21
Sequential part number listing .................................................................................................. 22
4 Removal and replacement procedures ............................................................................ 26
Preliminary replacement requirements ....................................................................................... 26
Tools required ......................................................................................................... 26
Service considerations ............................................................................................. 26
Plastic parts ............................................................................................. 26
Cables and connectors ............................................................................. 26
Drive handling ......................................................................................... 27
Grounding guidelines .............................................................................................. 27
Electrostatic discharge damage .................................................................. 27
Packaging and transporting guidelines ........................................ 29
Component replacement procedures ........................................................................................ 31
Service tag ............................................................................................................. 31
v

Computer feet ......................................................................................................... 32
Battery ................................................................................................................... 33
Solid-state drive ...................................................................................................... 35
Card Reader board cable ........................................................................................ 37
NFC board ............................................................................................................ 38
Top cover ............................................................................................................... 40
Solid-state drive connector board .............................................................................. 44
Card Reader board ................................................................................................. 45
Power button board ................................................................................................. 46
Speakers ................................................................................................................ 48
RTC battery ............................................................................................................ 49
Wireless audio module ............................................................................................ 51
WLAN module ........................................................................................................ 53
Fan ....................................................................................................................... 55
System board ......................................................................................................... 57
Memory module ...................................................................................................... 60
Heat sink ................................................................................................................ 61
Hinge covers .......................................................................................................... 65
Display assembly .................................................................................................... 66
Power connector cable ............................................................................................ 68
5 Setup Utility (BIOS) and System Diagnostics .................................................................... 70
Using Setup Utility .................................................................................................................. 70
Starting Setup Utility ................................................................................................ 70
Changing the language of Setup Utility ...................................................................... 70
Navigating and selecting in Setup Utility .................................................................... 71
Displaying system information ................................................................................... 71
Restoring factory settings in Setup Utility ..................................................................... 72
Exiting Setup Utility ................................................................................................. 72
Updating the BIOS .................................................................................................. 72
Determining the BIOS version .................................................................... 73
Downloading a BIOS update ..................................................................... 73
Using System Diagnostics ........................................................................................................ 74
6 Specifications ................................................................................................................. 75
Computer specifications .......................................................................................................... 75
14.0-inch WGA display specifications ...................................................................................... 76
7 Backing up, restoring, and recovering ............................................................................ 77
Creating recovery media and backups ..................................................................................... 77
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Creating HP Recovery media .................................................................................... 78
Restore and recovery .............................................................................................................. 79
Using Windows Refresh for quick and easy recovery ................................................... 80
Remove everything and reinstall Windows ................................................................. 81
Recovering using HP Recovery Manager .................................................................... 81
What you need to know ............................................................................ 82
Using the HP Recovery partition to recover a minimized image
(select models only) .................................................................................. 82
Using HP Recovery media to recover .......................................................... 83
Changing the computer boot order ............................................................. 83
Removing the HP Recovery partition .......................................................................... 83
8 Power cord set requirements .......................................................................................... 84
Requirements for all countries .................................................................................................. 84
Requirements for specific countries and regions ......................................................................... 85
9 Recycling ........................................................................................................................ 86
Index ................................................................................................................................. 87
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viii

1 Product description
Category Description
Product Name HP Spectre Ultrabook PC
Processors ●Intel® Core® i7-3517U 1.9-GHz processor (4.0-MB L3 cache, 17 W)
●Intel Core i5-3317U 1.7-GHz processor (4.0-MB L3 cache, 17 W)
Processor is soldered to the system board
Chipset Intel HM76 Express chipset
Intel HM65 Express chipset
Graphics Internal graphics:
●Universal memory architecture (UMA) with shared video memory
●Intel HD Graphics 4000 on computer models equipped with the Intel HM76
Express chipset (supports HD decode, DX11, and HDMI)
●Intel HD Graphics 3000 on computer models equipped with the Intel HM65
Express chipset (supports HD decode, DX10, and HDMI)
Panel 14.0-in, slim light-emitting diode (LED), WVA, HD+, AntiGlare (1600×900) display;
typical brightness: 250 nits
All display assemblies include 2 wireless local area network (WLAN) antenna cables
Supports low voltage differential signalling (LVDS), LCD interface, flush glass panel
cover support
Lighted logo on top bezel
Memory One customer-accessible/upgradable memory module slot
DDR3-1333-MHz single channel support (DDR3-1333 and DDR3-1666 downgrade to
DDR3-800/1066)
Supports 8-GB (8192×1) or 4-GB (4096×1) of system RAM
Solid-state drives Customer-accessible
Supports 256-GB (128-GB×2) or 128-GB (128-GB×1)
Audio and video Beats Signature audio profile applied to both the headphones and external speakers
Supports wireless Beats audio via SMSC (not supported in Europe or Turkey)
1

Category Description
High-performance ENVY-branded speakers mounted in bass reflex enclosures
Audio and video (continued) Separate amplifiers for headphone
HP TrueVision HD webcam (fixed, no tilt with activity LED; 3-element lens with fixed
focus (50-cm), F/2.0, 1280×720 by 24 frames per second)
Two omnidirectional, dual array, digital microphones with appropriate beam-forming,
echo-cancellation, noise-reduction software
Ethernet Integrated 10/100/1000
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Two WLAN antennas built into display assembly
Support for the Intel Centrino Advanced-N 6235 WLAN module and Intel Centrino
Advanced-N 6230 WLAN module
Support for NFC wireless data communication
External media cards 2-in-1 Digital Media Slot with push-push technology, supporting:
●MultiMediaCard
●Secure Digital (SD) Memory Card
●Secure Digital High Capacity Memory Card
Supports mini versions by use of an adapter (adapter is not included).
Ports ●AC power
●Combination audio-out (stereo headphone)/audio-in (mono microphone)
●HDMI 1.4a output supporting stereoscopic 3D
●mini DisplayPort supporting 2560×1600 resolution
●RJ-45 (Ethernet Gigabit support with LED indicators)
●USB 3.0 (1 port), USB 2.0 (1 port)
NOTE: All USB ports support USB sleep and charge.
Keyboard/pointing devices Full-size (14.0-in.), Island-style, no numeric keypad
Radiance backlight (f5 to toggle backlight on/off)
Clickpad with imaging sensor, multi-touch gestures enabled
Taps enabled by default
Power requirements 65-W non-PFC (non-BFR/PV Free) HP Smart travel AC adapter with localized cable
plug support (3-wire plug with ground pin, supports 3-pin DC connector)
Supports 4-cell, 58-Wh, 4.1-Ah, Li-ion battery (battery is not user-removable)
Security Supports security cable lock
Supports Intel AT-p ready
2 Chapter 1 Product description

Category Description
Operating system Preinstalled:
●Windows® 8 Professional
●Windows 8 Standard
Serviceability End-user replaceable part: AC adapter
3

2 External component identification
Display
Item Component Description
(1) Internal display switch Turns off the display and initiates Sleep if the display is
closed while the power is on.
NOTE: The internal display switch is not visible from
the outside of the computer.
(2) WLAN antennas (2)* Send and receive wireless signals.
(3) Proximity sensors (2)* Detect your presence in front of the computer and turn on
the radiance backlight keyboard feature.
(4) Internal microphones (2) Record audio, automatically reducing ambient noise and
providing echo cancellation.
(5) Webcam light On: The webcam is active.
4 Chapter 2 External component identification

Item Component Description
(6) HP TrueVision HD webcam Records video and captures still photographs.
To access the webcam, select Start > All Programs >
CyberLink > CyberLink YouCam.
*The antennas and proximity sensors are not visible from the outside of the computer. For optimal transmission, keep the areas
immediately around the antennas and proximity sensors free from obstructions. For wireless regulatory notices, see the section
of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, select the HP
Support Assistant app from the Start screen, select My computer, and then select User guides.
Display 5

Button
Component Description
Power button ●When the computer is off, press the button to turn on
the computer.
●When the computer is on, press the button briefly to
initiate Sleep.
●When the computer is in the Sleep state, press
the button briefly to exit Sleep.
●When the computer is in Hibernation, press
the button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, simultaneously press
and hold the power button and the mute button on the
right side of the computer for at least 5 seconds to turn
off the computer.
To learn more about power settings, follow these steps:
1. From the Start screen, type p.
2. In the search box, type power.
3. Select Settings, and then select Power options.
6 Chapter 2 External component identification

Keys
Item Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Executes the following functions:
●When the key is pressed in combination with
the esc key, system information is displayed.
●When the key is pressed in combination with the b
key, Beats Audio is enabled or disabled.
(3) Windows logo key Displays the Windows Start menu.
(4) Action keys Execute frequently used system functions.
(5) bkey Enables or disables Beats Audio when pressed in
combination with the fn key.
(6) Windows applications key Displays a shortcut menu for items beneath the pointer.
Keys 7

Lights
Item Component Description
(1) Power light ●White: The computer is on.
●Blinking white: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(2) Caps lock light ●White: Caps lock is on.
●Off: Caps lock is off.
(3) Keyboard backlight light White: Identifies the keyboard backlight action key.
Press the key to turn the keyboard backlight on or off.
(4) Wireless light ●White: An integrated wireless device, such as a
WLAN device, is enabled.
NOTE: Wireless devices are enabled at
the factory.
●Amber: All wireless devices are disabled.
(5) Imagepad light ●Amber: The Imagepad is off.
●Off: The Imagepad is on.
(6) Beats Audio light ●Red: Beats Audio is enabled.
●Off: Beats Audio is disabled.
(7) Mute light ●Amber: Speaker sound is off.
●Off: Speaker sound is on.
8 Chapter 2 External component identification

Imagepad
Item Component Description
(1) Imagepad light ●Amber: The Imagepad is off.
●On: The Imagepad is on.
(2) Imagepad on/off button Quickly double-tap this button to turn the Imagepad off
or on.
(3) Left Imagepad button The bottom left corner of the Imagepad functions like
the left button on an external mouse.
(4) Imagepad zone Moves the pointer and selects or activates items on
the screen.
(5) Right Imagepad button The bottom right corner of the Imagepad functions like
the right button on an external mouse.
Imagepad 9

Left side
Item Component Description
(1) DisplayPort Connects an optional digital display device, such as a
high-performance monitor or projector.
(2) HDMI port Connects an optional video or audio device, such as a
highdefinition television, any compatible digital or audio
component, or a high-speed HDMI 1.4 device.
(3) RJ-45 (network) jack Connects a network cable.
(4) USB 3.0 charging port Connects an optional USB 1.0, USB 2.0, or USB 3.0
device and provides enhanced USB power performance.
The USB 3.0 charging port can also charge select models
of cell phones and MP3 players, even when the computer
is off.
(5) USB 2.0 charging port Connects an optional USB 1.0 or USB 2.0 device.
The USB 2.0 charging port can also charge select models
of cell phones and MP3 players, even when the computer
is off.
NOTE: NOTE: If a USB device is charging while
the computer is in the Sleep state, exiting Sleep through
the USB 2.0 port is disabled at the factory. You must
enable this feature in Setup Utility. For information on
enabling features in Setup utility, see the “Setup Utility
(BIOS) and System Diagnostics” chapter in the HP
Notebook Reference Guide.
10 Chapter 2 External component identification

Item Component Description
(6) Audio-out (headphone) jack/ Audio-in
(microphone) jack
Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional
headset microphone.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and
Environmental Notices.
NOTE: When a device is connected to the jack,
the computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
(7) Digital Media slot Supports the following digital card formats:
●MultiMediaCard
●Secure Digital (SD) Memory Card
●Secure Digital High Capacity Memory Card
Left side 11

Right side
Item Component Description
(1) Mute button Mutes or restores speaker sound.
(2) Volume dial Adjusts the speaker volume.
To increase the volume, rotate the dial clockwise. To
decrease the volume, rotate the dial counter-clockwise.
(3) Beats Audio button Opens Beats Audio Control Panel, which allows you to
view and control all audio settings.
Beats Audio is an enhanced audio feature that provides a
deep, controlled bass while maintaining a clear sound.
NOTE: To open Beats Audio Control Panel, from the
Start screen, type h, select HP Utility Center, and then
select HP Beats Audio.
(4) Hard drive light ●Blinking white: The hard drive is being accessed.
●Amber: HP ProtectSmart Hard Drive Protection has
temporarily parked the hard drive.
NOTE: For information about HP ProtectSmart Hard
Drive Protection, see the HP Notebook Reference Guide.
(5) Power light ●White: The computer is on.
●Blinking white: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(6) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
12 Chapter 2 External component identification