HP X1600 - StorageWorks Network Storage System 5.4TB SAS Model NAS... How to use

HP StorageWorks X1000 and X3000
Network Storage System
release notes
Part number: 5697-0193
First edition: November 2009

Legal and notice information
© Copyright 1999, 2009 Hewlett-Packard Development Company, L.P.

Version: HP StorageWorks X1000 and X3000 Network Storage System version 1.3
Description
These release notes cover HP X1000 and X3000 Network Storage Systems running editions of
Microsoft® Windows® Storage Server™2008 and as of November 2009.
For release notes applying to the HP Automated Storage Manager, including HP Data Protector Express
and HP StorageWorks Storage Mirroring software, see the HP StorageWorks Automated Storage
Manager release notes.
IMPORTANT:
Included with your storage system is the HP StorageWorks Storage System Recovery DVD. This DVD
is used to restore the system to factory defaults. Keep this DVD in a safe place.
Update recommendation Recommended
Supersedes HP StorageWorks X1000 and X3000 Network Storage System release notes, part
number 5697–8087, 3rd edition, September 2009
Product models
HP StorageWorks X1000 and X3000 Network Storage Systems include the following storage system
models:
•HP StorageWorks X1400 Network Storage System
•HP StorageWorks X1600 Network Storage System
•HP StorageWorks X1800 Network Storage System
•HP StorageWorks X3400 Network Storage Gateway
•HP StorageWorks X3800 Network Storage Gateway
•HP StorageWorks X1800sb Network Storage Blade
•HP StorageWorks X3800sb Network Storage Gateway Blade
•HP StorageWorks X3410 1-Node Network Storage System
•HP StorageWorks X3420 2-Node Network Storage System
•HP StorageWorks X3820 2-Node Network Storage System
NOTE:
Information in these release notes related to the Microsoft® Windows® Storage Server™2008
operating system also applies to HP ProLiant G5 Storage Servers that have been upgraded to Windows
Storage Server 2008.
HP StorageWorks X1000 and X3000 Network Storage System 3

Operating systems
Microsoft® Windows® Storage Server™2008 Standard x64 Edition (on X1000 Network Storage
Systems)
Microsoft® Windows® Storage Server™2008 Enterprise x64 Edition (on X3000 Network Storage
Systems)
Languages
The following languages are available:
•French
•Italian
•German
•Japanese
•Simplified Chinese
•Spanish
•Russian
Enhancements
The HP StorageWorks X1000 Network Storage System comes preinstalled with the Microsoft
Windows® Storage Server™2008 Standard x64 Edition operating system with Microsoft iSCSI
Software Target and HP Automated Storage Manager (HP ASM) included.
The HP StorageWorks X3000 Network Storage System comes preinstalled with the Microsoft
Windows® Storage Server™2008 Enterprise x64 Edition operating system with Microsoft iSCSI
Software Target and a Microsoft Cluster Service (MSCS) license included.
Enhancements for HP StorageWorks X1000 and X3000 Network Storage System version 1.3 include:
•Choice of local language at operating system startup
•ProLiant Support Pack 8.30
•Electronic EULA
•Active Directory Lightweight Directory Services (ADLDS) script for NFS integration
•Most recent Windows updates/hotfixes
HP StorageWorks Storage Mirroring Software update
An evaluation version of the HP StorageWorks Storage Mirroring Software version 5.1 is available
for all HP StorageWorks X1000 and X3000 Network Storage Systems. You can install the 5.1 version
from the HP Web site (http://www.hp.com/) for your evaluation. If you have already licensed a
previous version, the license includes 1 year of free upgrades. When prompted, enter the key evaluation
to begin the evaluation period if you have not already purchased a license.
Server Manager includes a link to install HP StorageWorks Storage Mirroring Software (SWSM)
version 5.1.
4

Issues and workarounds
Server Manager
This section describes issues related to using Server Manager.
Issue: The pie chart under Server Manager > Storage Management may indicate a larger amount of disk
space than actually exists
This issue may occur if both of the following are true:
•A hard quota is set and enabled on the root folder of one or more volumes.
•A volume with a hard quota on the root folder also has Single Instance Storage (SIS) enabled.
This is due to an interoperability issue between directory quotas and SIS.
Workaround: Disable the hard quota on the root folder of the volume, or change the hard quota to be a soft
quota.
Issue: The storage system and Microsoft MMC quota plug-in fail when creating a new quota
When creating a new quota using the Server Manager, the creation may fail with the event log message: A
File Server Resource Manager configuration file or import-export file is
corrupted. If the corrupt file is a configuration file, it is required that the
system or volume be restored from backup. If the file is an import-export file,
export the items again and retry the operation without editing the file contents.
Workaround: If the volume has existing quotas, recover the volume from backup. If the volume does not have
existing quotas, use an Administrator login to rename the <Drive Letter>:\System Volume
Information\SRM\quota.xml file and try to create the quotas again. Recover from backup if the creation
continues to fail.
Issue: Creating quotas on a newly-installed cluster might cause File Server Resource Manger to fail with an
unexpected error
After creating a cluster, if you try to create a quota using the Server Manager (Storage Management > Share
and Storage Management > File Server Resource Manager > Quota Management > Quotas), the Quota
Creation window might not open, the File Server Resource Manager will fail with the message An unexpected
error occurred, and an entry will be added to the event logs.
Workaround:
1. Close the Server Manager.
2. Restart the File Server Resource Manager service.
3. Reopen the Server Manager.
HP StorageWorks X1000 and X3000 Network Storage System 5

Issue: Disk Management snap-in fails
The Disk Management snap-in can fail in the following instances:
•If multiple Server Manager instances are open and the Disk Management snap-in is selected in more than
one Server Manager instance
•If the Disk Management snap-in is opened in Server Manager and also from the Disk Manager console in
Administrative tools
•If multiple Disk Management snap-ins are opened in Server Manager
Workaround: This is a Microsoft issue which will be resolved in a future release. To work around this issue,
use only one Disk Management snap-in instance at a time.
Additional applications and utilities
This section provides additional information on using certain applications and utilities on the storage
system.
Issue: When using the Active Directory Lightweight Directory Services (ADLDS) script to import UNIX groups,
the associated UNIX users are not bound to the imported group.
Workaround: To include a user in an imported group, you must manually add the users to the group using
the Local Users and Groups MMC snap-in.
Issue: On some X1000 and X3000 storage systems, a momentary press of the power button results in an
Operating System shutdown.
Workaround: Confirm that the power settings for the storage system ignore the power button or disable the
power button in the system BIOS.
Issue: Installing Microsoft security update KB973507 results in the Microsoft iSCSI Software Target not displaying
iSCSI target devices when the Devices node is selected in the iSCSI Target management console.
The iSCSI LUNs and iSCSI targets remain operational and the associated devices are listed when individual
target instances are selected. Additional information about the security update can be found at http://
support.microsoft.com/kb/973507.
Workaround: Either uninstall the service release (giving consideration to the ramifications of uninstalling the
service release) or accept the unexpected behavior until an update is released by Microsoft that fixes the
behavior.
Issue: HPSUM incorrectly reports a ProLiant Support Pack component as not installed
Even though the StorageWorks Fibre Channel Array Notification Driver is installed with the image, when the
HPSUM utiltiy is run to check for required updates, this driver is listed as Ready for installation instead of
Already up-to date as expected.
Workaround: This issue will be resolved in a future release.
6

Issue: Adding the hardware ID in MPIO properties results in losing access to MPIO LUNs
In rare cases, configuring MPIO when connected to an MSA array will result in losing access to the MPIO
LUNs. The correct MPIO configuration can be determined by opening device manager and confirming that
the LUNs presented from the MSA array are enumerated as a "Multi-path Disk Device". If incorrectly configured,
the LUNs are not present in the device manager or are enumerated twice.
Workaround: Use the MPIO control panel to remove and re-add the MSA array device.
Issue: The HP Lights-Out Configuration Utility fails to launch.
HP ProLiant 100-series storage servers that have been upgraded to the Microsoft Windows Storage Server
2008 operating system do not support the use of the HP Lights-Out Configuration Utility.
Workaround: Refer to the HP Lights-Out 100 product documentation for details on configuring the HP Lights-Out
100 remote management hardware.
Issue: PS/2 Drivers for keyboard and mouse reported as not loaded on some storage systems.
In the Problem Reports and Solutions page of Windows Storage Server 2008 (Start > All Programs >
Maintenance > Problem Reports and Solutions), the PS/2 keyboard and PS/2 mouse driver status lists the
error Could not load the driver software. This error occurs only on HP X1600 Network Storage Systems, HP
X1800sb and X3800sb Network Storage Blades, and HP ProLiant DL160 G5 Storage Servers that have been
upgraded to the Microsoft Windows Storage Server 2008 operating system.
Workaround: This error can be safely ignored. To clear the error message, under Tasks, click Clear solution
and problem history.
Issue: DFS and NFS errors logged in Event Viewer
There may be errors from DFS and NFS logged in the Event Viewer after the storage system is configured.
Workaround: These errors can be ignored.
Issue: The Create LUN operation fails
The Storage Manager for SAN Create LUN operation fails if there are no free physical disks.
Workaround: This failure occurs when there are no unused physical disks available to create a new LUN. To
work around this issue, use the Array Configuration Utility to create the LUNs.
HP StorageWorks X1000 and X3000 Network Storage System 7

Issue: The iSCSI Initiator is sometimes unable to connect properly to the iSCSI Target
When Windows Storage Server 2008 Standard Edition is restarted, the iSCSI Initiator is sometimes unable
to connect properly to the iSCSI Target. The iSCSI Initiator persistent targets connections indicate a reconnecting
status.
Workaound: Manually enable the connections using iSCSI Initiator:
1. In the iSCSI Initiator user interface, select the Targets tab.
2. For the inactive target, click Log on.
3. Click Advanced.
4. Set the Local adapter to Microsoft iSCSI Initiator.
5. Set the Source IP to the appropriate IPv4 or IPv6 address.
6. Click OK.
7. Select the Discovery tab.
8. Click Add Portal.
9. Click Advanced.
10. Set the Local adapter to Microsoft iSCSI Initiator.
11. Set the Source IP to the appropriate IPv4 or IPv6 address.
12. Click OK.
13. Set the IP or DNS name for the iSCSI Target.
14. Click OK.
Issue: The links in the right panel of the Share and Storage Management snap-in do not function properly
In Server Manager under Share and Folder Management there is a provision provided on the right panel to
Manage Open Files. The wizard displays open files under Open Mode with a Read status instead of Read/Write
or Write.
Workaround: There is currently no known workaround. This issue may be resolved by Microsoft in a future
release.
Issue: The HP Smart Array P411 controller does not allow a LUN extend operation and the VDS provider fails
Because the controller's cache status is set to disabled, the Array Configuration Utility does not display the
extend option. This generally occurs if the Battery Backed Write Cache (BBWC) is not available or enabled.
Enabling BBWC is required for array expansion / LUN extension features.
Workaround: Set the controller's cache status to enabled.
System installation and recovery
This section describes issues related to the system installation and recovery process.
Issue: Windows Error Reporting indicates that an Emulex FC card driver is not found during storage system
installation
Workaround: The error message can be ignored. The driver is loaded and functional in the Operating System
after initial log in to the storage system. The issue is detected by Windows Error Reporting before the driver
is actually installed on the system.
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Issue: Smart Array Cache error is displayed during the system recovery process
If the Battery Back Write Cache is not attached to your smart array controller properly, during system recovery,
the following error is displayed: An error occured while restoring the factory image .setSmart Array Cache
Error: "cache ratio=0/100" is not a valid option for p212 in slot 5. There are no options currently available.
Workaround: Attach a valid Battery Back Write Cache to your smart array controller.
Issue: Data volumes are not remounted after system recovery
Mounted data volumes are not remounted after performing a system recovery. These data volumes are not
damaged or destroyed but they are not visible after a system recovery operation.
Workaround: In order to restore the mount points to their original locations, you must record them prior to
running system recovery.
1. Using Windows Disk Manager, record the mount points of the volumes within the root directory of each
volume.
2. After running system recovery, scan the system to find data volumes that are not assigned drive letters.
3. Temporarily mount the volumes that are not assigned drive letters.
4. Locate the recorded list of mount points and remount the temporarily mounted volumes to the correct loc-
ations according to the record.
Issue: A VDS Dynamic Provider error is displayed and Event ID 10 is logged during system recovery
During the system recovery process, the error message HP StorageWorks MSA VDS Hardware Provider has
stopped working may be displayed and Event ID 10 may be logged in Event Viewer.
Workaround: This error can be ignored and is a known issue as described in Microsoft support KB article #
948275 (http://support.microsoft.com/kb/948275).
Effective date
November 2009
HP StorageWorks X1000 and X3000 Network Storage System 9