
Contents 5
ROMPaq utility.............................................................................................................................. 89
Integrated Lights-Out technology...................................................................................................... 89
StorageWorks library and tape tools................................................................................................ 89
HP Systems Insight Manager........................................................................................................... 90
Management Agents...................................................................................................................... 90
Redundant ROM support ................................................................................................................ 90
USB support.................................................................................................................................. 90
Diagnostic tools ...................................................................................................................................... 91
HP Insight Diagnostics.................................................................................................................... 91
Integrated Management Log ........................................................................................................... 91
Array Diagnostic Utility .................................................................................................................. 91
Remote support and analysis tools............................................................................................................. 91
HP Instant Support Enterprise Edition................................................................................................ 91
Keeping the system current ....................................................................................................................... 92
Drivers ......................................................................................................................................... 92
Resource Paqs............................................................................................................................... 92
ProLiant Support Packs ................................................................................................................... 92
Operating system version support.................................................................................................... 92
System Online ROM flash component utility ...................................................................................... 92
Change control and proactive notification ........................................................................................ 93
Natural language search assistant ................................................................................................... 93
Care Pack .................................................................................................................................... 93
Troubleshooting.......................................................................................................................... 94
Additional information ............................................................................................................................. 94
Server diagnostic steps ............................................................................................................................ 94
Important safety information...................................................................................................................... 95
Symbols on equipment ................................................................................................................... 95
Warnings and cautions .................................................................................................................. 96
Prepare the server for diagnosis ................................................................................................................ 96
Symptom information............................................................................................................................... 97
Service notifications................................................................................................................................. 97
Loose connections ................................................................................................................................... 97
Diagnostic steps...................................................................................................................................... 98
Start diagnosis flowchart ................................................................................................................ 98
General diagnosis flowchart ........................................................................................................... 99
Server power-on problems flowchart ..............................................................................................101
POST problems flowchart ............................................................................................................. 104
OS boot problems flowchart ......................................................................................................... 105
Server fault indications flowchart ................................................................................................... 107
POST error messages and beep codes..................................................................................................... 109
Introduction to POST error messages.............................................................................................. 109
Other information resources.................................................................................................................... 111
Electrostatic discharge............................................................................................................... 112
Preventing electrostatic discharge............................................................................................................ 112
Grounding methods to prevent electrostatic discharge................................................................................ 112
Regulatory compliance notices ................................................................................................... 113
Regulatory compliance identification numbers........................................................................................... 113
Federal Communications Commission notice............................................................................................. 113
FCC rating label.......................................................................................................................... 113
Class A equipment....................................................................................................................... 114
Class B equipment....................................................................................................................... 114
Declaration of conformity for products marked with the FCC logo, United States only..................................... 114