HP ProLiant DL320e User manual

HP ProLiant DL320e Gen8 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is in
tended for experienced
IT professionals or end-users
with no or prior hardware setup experience. HP assumes you are qualified in the servicing of computer equipment and
trained in recognizing hazards in products with hazardous energy levels.
Part Number: 682822-001
September 2012
Edition: 1

© Copyright 2012 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
Intel® Xeon®, Pentium®, and Intel® Core™ are trademarks of Intel Corporation in the U.S. and other countries.
Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

Contents 3
Contents
Component identification............................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs and buttons ............................................................................................................ 8
Rear panel components.............................................................................................................................. 8
Rear panel LEDs and buttons............................................................................................................. 9
System board components........................................................................................................................ 10
DIMM slot locations ....................................................................................................................... 11
PCIe riser board slot definitions ....................................................................................................... 11
System maintenance switch............................................................................................................. 11
NMI header.................................................................................................................................. 12
System board LED definitions .......................................................................................................... 12
Drive numbering ..................................................................................................................................... 13
Drive LED definitions................................................................................................................................ 13
FBWC module LED definitions................................................................................................................... 14
Fan locations .......................................................................................................................................... 15
T-10/T-15 Torx screwdriver ...................................................................................................................... 16
Operations................................................................................................................................. 17
Power up the server................................................................................................................................. 17
Power down the server............................................................................................................................. 17
Extend the server from the rack ................................................................................................................. 17
Remove the server from the rack................................................................................................................ 18
Remove the security bezel (optional) .......................................................................................................... 19
Remove the access panel.......................................................................................................................... 19
Install the access panel............................................................................................................................. 20
Remove the air baffle............................................................................................................................... 20
Install the air baffle.................................................................................................................................. 21
Remove the PCI riser cage........................................................................................................................ 21
Install the PCI riser cage........................................................................................................................... 22
Setup......................................................................................................................................... 24
Optional installation services .................................................................................................................... 24
Rack planning resources........................................................................................................................... 24
Optimum environment.............................................................................................................................. 24
Space and airflow requirements ...................................................................................................... 25
Temperature requirements............................................................................................................... 25
Power requirements ....................................................................................................................... 26
Electrical grounding requirements .................................................................................................... 26
Server warnings and cautions................................................................................................................... 26
Rack warnings ........................................................................................................................................ 27
Identifying the contents of the server shipping carton.................................................................................... 28
Installing hardware options....................................................................................................................... 28
Installing the server into the rack................................................................................................................ 28
Installing the operating system................................................................................................................... 30
Powering on and selecting boot options ..................................................................................................... 30
Registering the server............................................................................................................................... 31

Contents 4
Hardware options installation....................................................................................................... 32
Introduction ............................................................................................................................................ 32
Security bezel option ............................................................................................................................... 32
Drive options .......................................................................................................................................... 32
Drive installation guidelines ............................................................................................................ 33
Installing a non-hot-plug drive.......................................................................................................... 33
Installing a hot-plug drive................................................................................................................ 34
Mini-SAS cable option ............................................................................................................................. 35
Controller options.................................................................................................................................... 38
Installing a storage controller .......................................................................................................... 38
Installing the FBWC module and capacitor pack ............................................................................... 39
Optical drive option ................................................................................................................................ 41
Memory options...................................................................................................................................... 44
HP SmartMemory .......................................................................................................................... 45
DIMM identification ....................................................................................................................... 45
Single-rank and dual-rank DIMMs.................................................................................................... 46
Memory subsystem architecture ....................................................................................................... 46
General DIMM slot population guidelines......................................................................................... 46
Installing a DIMM.......................................................................................................................... 47
Expansion board options.......................................................................................................................... 48
Dedicated iLO management port option ..................................................................................................... 49
Enabling the dedicated iLO management port................................................................................... 51
HP Trusted Platform Module option ............................................................................................................ 51
Installing the Trusted Platform Module board ..................................................................................... 52
Retaining the recovery key/password .............................................................................................. 53
Enabling the Trusted Platform Module............................................................................................... 53
Cabling ..................................................................................................................................... 55
Cabling overview.................................................................................................................................... 55
Storage cabling ...................................................................................................................................... 55
Four-bay LFF non-hot-plug drive cage cabling .................................................................................... 55
Four-bay LFF hot-plug drive cage cabling.......................................................................................... 57
Eight-bay SFF hot-plug drive cage cabling......................................................................................... 58
Optical drive cabling............................................................................................................................... 59
Power supply cabling............................................................................................................................... 60
Nonredundant power supply cabling ............................................................................................... 60
Redundant power supply cabling..................................................................................................... 61
Software and configuration utilities ............................................................................................... 62
Server mode........................................................................................................................................... 62
Server QuickSpecs .................................................................................................................................. 62
HP iLO Management Engine..................................................................................................................... 62
HP iLO ......................................................................................................................................... 62
Intelligent Provisioning.................................................................................................................... 64
HP Insight Remote Support software ................................................................................................. 66
Scripting Toolkit ............................................................................................................................ 66
HP Service Pack for ProLiant ..................................................................................................................... 67
HP Smart Update Manager............................................................................................................. 67
HP ROM-Based Setup Utility ..................................................................................................................... 67
Using RBSU .................................................................................................................................. 68
Auto-configuration process.............................................................................................................. 68
Boot options ................................................................................................................................. 69
Re-entering the server serial number and product ID ........................................................................... 69
Utilities and features ................................................................................................................................ 69

Contents 5
Array Configuration Utility.............................................................................................................. 69
Option ROM Configuration for Arrays ............................................................................................. 70
ROMPaq utility.............................................................................................................................. 71
Automatic Server Recovery ............................................................................................................. 71
USB support.................................................................................................................................. 71
Redundant ROM support ................................................................................................................ 71
Keeping the system current ....................................................................................................................... 72
Drivers ......................................................................................................................................... 72
Software and firmware................................................................................................................... 72
Version control.............................................................................................................................. 72
HP Operating Systems and Virtualization Software Support for ProLiant Servers..................................... 73
Change control and proactive notification ........................................................................................ 73
Troubleshooting.......................................................................................................................... 74
Troubleshooting resources ........................................................................................................................ 74
System battery replacement.......................................................................................................... 75
Regulatory compliance notices ..................................................................................................... 77
Regulatory compliance identification numbers............................................................................................. 77
Federal Communications Commission notice............................................................................................... 77
FCC rating label............................................................................................................................ 77
FCC Notice, Class A Equipment...................................................................................................... 77
FCC Notice, Class B Equipment ...................................................................................................... 77
Declaration of conformity for products marked with the FCC logo, United States only....................................... 78
Modifications.......................................................................................................................................... 78
Cables................................................................................................................................................... 78
Canadian notice (Avis Canadien).............................................................................................................. 78
European Union regulatory notice ............................................................................................................. 79
Disposal of waste equipment by users in private households in the European Union......................................... 79
Japanese notice ...................................................................................................................................... 80
BSMI notice............................................................................................................................................ 80
Korean notice ......................................................................................................................................... 80
Chinese notice ........................................................................................................................................ 81
Vietnam compliance marking notice .......................................................................................................... 81
Ukraine notice ........................................................................................................................................ 81
Laser compliance .................................................................................................................................... 81
Battery replacement notice........................................................................................................................ 82
Taiwan battery recycling notice................................................................................................................. 82
Power cord statement for Japan................................................................................................................. 82
Acoustics statement for Germany (Geräuschemission) .................................................................................. 83
Electrostatic discharge................................................................................................................. 84
Preventing electrostatic discharge .............................................................................................................. 84
Grounding methods to prevent electrostatic discharge.................................................................................. 84
Specifications............................................................................................................................. 85
Environmental specifications ..................................................................................................................... 85
Server specifications ................................................................................................................................ 85
Power supply specifications ...................................................................................................................... 85
HP 350 W 1U Factory Integrated Power Supply................................................................................ 85
HP 460 W CS Gold Hot-plug Power Supply (92% efficiency).............................................................. 86
HP 460 W CS Platinum Plus Hot-plug Power Supply (94% efficiency)................................................... 86
Hot-plug power supply calculations.................................................................................................. 87

Contents 6
Support and other resources ........................................................................................................ 88
Before you contact HP.............................................................................................................................. 88
HP contact information............................................................................................................................. 88
Customer Self Repair ............................................................................................................................... 88
Acronyms and abbreviations........................................................................................................ 96
Documentation feedback ........................................................................................................... 100
Index....................................................................................................................................... 101

Component identification 7
Component identification
Front panel components
•Four-bay LFF drive model
Item Description
1 Optical drive
2 Serial label pull tab
3 USB connectors
4 LFF drives
•Eight-bay SFF drive model
Item Description
1 Optical drive
2 USB connectors
3 Serial label pull tab
4 SFF drives

Component identification 8
Front panel LEDs and buttons
Item Description Status
1 UID LED/button Blue = Identification is activated.
Flashing blue = System is being managed remotely.
Off = Identification is deactivated.
2 Power On/Standby button
and system power LED Green = System is on. Flashing green = Waiting for power.
Amber = System is in standby, but power is still applied.
Off = Power cord is not attached or power supply failed.
3 Health LED Green = System is on and system health is normal.
Flashing amber = System health is degraded.
Flashing red = System health is critical.
Off = System is off.
4 NIC status LED Green = Linked to network
Flashing green = Network activity
Off = No network link
Rear panel components

Component identification 9
Item Description
1 Slot 2 PCIe x16 (16, 8, 4, 1)*
2
Slot 1 PCIe x8 (4, 1)*
3 Power supply 1
4 Power supply 2
5 Dedicated iLO management port (optional)
6 UID LED button
7 Serial connector
8 Video connector
9 USB connectors
10 NIC 1/shared iLO management connector
11
NIC connector 2
* For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser
board slot definitions (on page 11)."
Rear panel LEDs and buttons
Item Description Status
1 NIC link LED Green = Link exists
Off = No link exists
2 NIC status LED Green = Activity exists
Flashing green = Activity exists
Off = No activity exists
3 UID LED/button Blue = Identification is activated
Flashing blue = System is being managed remotely
Off = Identification is deactivated
4 Power supply LED
(for hot-plug HP CS
power supplies
only)
Green = Normal
Off = One or more of the following conditions
exists:
•
Power is unavailable
•
Power supply failed
•
Power supply is in standby mode
•
Power supply error

Component identification 10
System board components
Item Description
1 PCI riser connectors*
2 SD card slot
3 System maintenance switch
4 NMI header
5 SATA connector
6 Mini-SAS connector
7
4-pin power supply connector
8 Front panel connectors
9 Internal USB connector
10 Fan connector 4
11 Fan connector 3
12 System battery
13 Fan connector 2
14 Discovery service connector
15
Fan connector 1
16 24-pin power supply connector
17 26-pin RPS connector
18 Processor socket
19 DIMM slots
20 TPM connector
21 Dedicated iLO module connector
* For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser
board slot definitions (on page 11)."

Component identification 11
DIMM slot locations
DIMM slots are numbered sequentially (1 through 4) for the processor. The supported AMP modes use the
letter assignments for population guidelines
PCIe riser board slot definitions
The transfer rate of the PCIe riser board slot 2 depends on the processor model installed. The slot can either
run in PCIe2 (5 GT/s) or PCIe3 (8 GT/s) rate.
•Intel Xeon Processor E3-xxxx Series, Intel Core i3 Processor Series, Intel Pentium G2120, G2100T, and
G630.
Slot number Type Length Height Connector link width Negotiable link width
1 PCIe2 Half Half x8 x4
2 PCIe2 Half Full x16 x16
•Intel Xeon Processor E3-xxxxV2 Series
Slot number Type Length Height Connector link width Negotiable link width
1 PCIe2 Half Half x8 x4
2 PCIe3 Half Full x16 x16
System maintenance switch
Switch Default Function
1 Off Off = No function
On = iLO security is disabled
2 Off Off = System configuration can be
changed
On = System configuration is locked
5
Off
Off = Power-on password is enabled
On = Power-on password is disabled

Component identification 12
Switch Default Function
6 Off Off = No function
On = ROM reads configuration as
invalid
3, 4, 7, 8, 9,
10, 11, 12
— Reserved
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
NMI header
The NMI header enables administrators to perform a memory dump before performing a hard reset. Crash
dump analysis is an essential part of eliminating potential reliability issues, such as hangs or crashes in
operating systems, device drivers, and applications. Many crashes can freeze a system, requiring you to
perform a hard reset. Resetting the system erases any information that supports root cause analysis.
Systems running Microsoft® Windows® experience a blue-screen trap when the OS crashes. When this
happens, Microsoft® recommends that system administrators perform an NMI event by temporarily shorting
the NMI header with a jumper. The NMI event enables a hung system to become responsive again.
For additional information, see the HP website
(http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf).
System board LED definitions
Item Description Status
1 Initialization failure Yellow = System initialization failure
Off = Normal

Component identification 13
Item Description Status
2 Power supply 1 failure Red = Power supply failure
Off = Normal
3 Power supply 2 failure Red = Power supply failure
Off = Normal
4 Auxiliary power Green = Standby power indicator
Off = Standby power invalid
5 Processor error Yellow = Critical processor error
Off = Normal
Drive numbering
•Four-bay LFF drive model
•Eight-bay SFF drive model
Drive LED definitions
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.

Component identification 14
Item LED Status Definition
Flashing blue The drive carrier firmware is being updated or requires an update.
2 Activity ring Rotating green Drive activity
Off No drive activity
3 Do not remove Solid white Do not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Off Removing the drive does not cause a logical drive to fail.
4 Drive status Solid green The drive is a member of one or more logical drives.
Flashing green The drive is rebuilding or performing a RAID migration, stripe size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green The drive is a member of one or more logical drives and predicts the drive will fail.
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amber The drive has failed.
Off The drive is not configured by a RAID controller.
FBWC module LED definitions
The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the
reverse side of the cache module to facilitate status viewing.
1 - Amber 2 - Green 3 - Green Interpretation
Off Off Off The cache module is not powered.
Off Flashing 0.5 Hz Flashing 0.5 Hz The cache microcontroller is executing from within its
boot loader and receiving new flash code from the host
controller.
Off Flashing 1 Hz Flashing 1 Hz The cache module is powering up, and the capacitor
pack is charging.
Off Off Flashing 1 Hz The cache module is idle, and the capacitor pack is
charging.
Off Off On The cache module is idle, and the capacitor pack is
charged.

Component identification 15
1 - Amber 2 - Green 3 - Green Interpretation
Off On On The cache module is idle, the capacitor pack is charged,
and the cache contains data that has not yet been
written to the drives.
Off Flashing 1 Hz Off A backup is in progress.
Off On Off The current backup is complete with no errors.
Flashing 1 Hz Flashing 1 Hz Off The current backup failed, and data has been lost.
Flashing 1 Hz Flashing 1 Hz On A power error occurred during the previous or current
boot. Data may be corrupt.
Flashing 1 Hz On Off An overtemperature condition exists.
Flashing 2 Hz Flashing 2 Hz Off The capacitor pack is not attached.
Flashing 2 Hz Flashing 2 Hz On The capacitor has been charging for 10 minutes, but
has not reached sufficient charge to perform a full
backup.
On On Off The current backup is complete, but power fluctuations
occurred during the backup.
On On On The cache module microcontroller has failed.
Fan locations

Component identification 16
T-10/T-15 Torx screwdriver
The server includes a T-10/T-15 Torx screwdriver located beside the capacitor pack holder. Use the
screwdriver to loosen screws during hardware configuration procedures.

Operations 17
Operations
Power up the server
1. Connect each power cord to the server.
2. Connect each power cord to the power source.
3. Press the Power On/Standby button.
The server exits standby mode and applies full power to the system. The system power LED changes
from amber to green.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the power supply and some internal
circuitry remain active until AC power is removed.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is amber.
Extend the server from the rack

Operations 18
IMPORTANT: The requirement of extending or removing the server from the rack when
performing installation and maintenance procedures depends on the rail system used:
•If using a ball-bearing rail system, you can perform most installations and maintenance by
simply extending the server from the rack.
•If using a friction rail system, to perform installations or maintenance that requires access panel
removal, remove the server from the rack.
To extend the server from an HP, Compaq-branded, Telco, or third-party rack:
1. Power down the server (on page 17).
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Disconnect all peripheral cables.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release
latches and sliding the server into the rack. The sliding rails could pinch your fingers.
4. Pull down the quick release levers on each side of the server.
5. Extend the server on the rack rails until the server rail-release latches engage.
If the server does not extend from the rack, use a T-25 Torx screwdriver to loosen the screws located
within the lever housing.
6. After performing the installation or maintenance procedure, slide the server into the rack. For more
information, see the documentation that ships with the rack-mounting option.
7. Connect the peripheral cables.
8. Connect each power cord to the server.
9. Connect each power cord to the power source.
Remove the server from the rack
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the
equipment:
•Observe local occupational health and safety requirements and guidelines for manual
material handling.
•Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. HP recommends that a minimum of two people are required
for all rack server installations. A third person may be required to help align the server if the
server is installed higher than chest level.
•Use caution when installing the server in or removing the server from the rack; it is unstable
when not fastened to the rails.

Operations 19
IMPORTANT: The requirement of extending or removing the server from the rack when
performing installation and maintenance procedures depends on the rail system used:
•If using a ball-bearing rail system, you can perform most installations and maintenance by
simply extending the server from the rack.
•If using a friction rail system, to perform installations or maintenance that requires access panel
removal, remove the server from the rack.
To remove the server from an HP, Compaq-branded, Telco, or third-party rack:
1. Power down the server (on page 17).
2. Disconnect all peripheral cables and power cords from the server rear panel.
3. Extend the server from the rack (on page 17).
4. Remove the server from the rack. For more information, see the documentation that ships with the rack
mounting option.
5. Place the server on a sturdy, level surface.
Remove the security bezel (optional)
To access the front panel components, unlock and then remove the security bezel.
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can
lead to thermal damage.
1. Power down the server (on page 17).
2. Remove all power:

Operations 20
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Do one of the following:
oExtend the server from the rack (on page 17).
oRemove the server from the rack (on page 18).
4. Open the locking latch, slide the access panel to the rear of the chassis, and then remove the access
panel.
If the latch is locked, use a T-15 Torx screwdriver to unlock the latch.
Install the access panel
1. Place the access panel on top of the server with the locking latch open. Allow the panel to extend past
the rear of the server by approximately 1.25 cm (0.5 inch).
2. Press the locking latch. The access panel slides to a closed position.
3. Use a T-15 Torx screwdriver to tighten the security screw on the locking latch.
Remove the air baffle
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize
the amount of time the access panel is open.
To remove the component:
1. Power down the server (on page 17).
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Do one of the following:
oExtend the server from the rack (on page 17).
oRemove the server from the rack (on page 18).
4. Remove the access panel (on page 19).