HP 828689-002 User manual

HPE ProLiant XL450 Gen9 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 828689-002
March 2016
Edition: 2

© Copyright 2015, 2016 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not
responsible for information outside the Hewlett Packard Enterprise website.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
microSD and SD are trademarks or registered trademarks of SD-3C in the United States, other countries or both.

Contents 3
Contents
Component identification ..........................................................................................................................6
Front panel components...........................................................................................................................................6
Front panel LEDs and buttons..................................................................................................................................7
Hot-plug drive LED definitions.......................................................................................................................8
Server components ..................................................................................................................................................9
DIMM slot locations .....................................................................................................................................10
Heatsink identification..................................................................................................................................10
System maintenance switch ........................................................................................................................10
Operations ..............................................................................................................................................12
Power down the server...........................................................................................................................................12
Power up the server ...............................................................................................................................................12
Remove the server from the chassis......................................................................................................................12
Setup ......................................................................................................................................................14
Optional services....................................................................................................................................................14
Rack planning resources........................................................................................................................................14
Optimum environment ............................................................................................................................................14
Space and airflow requirements ..................................................................................................................14
Temperature requirements..........................................................................................................................15
Power requirements ....................................................................................................................................15
Electrical grounding requirements...............................................................................................................16
Rack warnings........................................................................................................................................................16
Installing the chassis ..............................................................................................................................................16
Installing hardware options.....................................................................................................................................16
Installing a server ...................................................................................................................................................16
Configuring the chassis ..........................................................................................................................................17
Powering on and selecting boot options in UEFI Boot Mode .................................................................................18
Installing the operating system...............................................................................................................................18
Registering the server ............................................................................................................................................18
Hardware options installation..................................................................................................................19
Introduction.............................................................................................................................................................19
Processor option ....................................................................................................................................................19
Memory options......................................................................................................................................................22
SmartMemory..............................................................................................................................................23
Memory subsystem architecture..................................................................................................................23
Single-, dual-, and quad-rank DIMMs..........................................................................................................24
DIMM identification......................................................................................................................................24
Memory configurations ................................................................................................................................25
General DIMM slot population guidelines....................................................................................................26
Installing a DIMM.........................................................................................................................................27
Hot-plug hard drive guidelines................................................................................................................................28
Removing a drive blank...............................................................................................................................29
Installing a hot-plug drive.............................................................................................................................29
M.2 SSD module option .........................................................................................................................................30
Storage controller option ........................................................................................................................................31
HP Trusted Platform Module option .......................................................................................................................32
HP Trusted Platform Module installation guidelines....................................................................................32
HP Trusted Platform Module requirements .................................................................................................33
Installing the Trusted Platform Module board..............................................................................................33
Retaining the recovery key/password..........................................................................................................34
Enabling the Trusted Platform Module ........................................................................................................34
Cabling....................................................................................................................................................36

Contents 4
SUV cable connectors............................................................................................................................................36
Front panel LED board assembly cabling ..............................................................................................................37
Software and configuration utilities .........................................................................................................38
Server mode...........................................................................................................................................................38
Product QuickSpecs...............................................................................................................................................38
HPE iLO .................................................................................................................................................................38
Active Health System ..................................................................................................................................39
RESTful API support for iLO........................................................................................................................40
Integrated Management Log .......................................................................................................................40
HPE Insight Remote Support ......................................................................................................................40
Intelligent Provisioning ...........................................................................................................................................41
HPE Insight Diagnostics ..............................................................................................................................41
Erase Utility .................................................................................................................................................42
Scripting Toolkit for Windows and Linux ................................................................................................................42
Service Pack for ProLiant.......................................................................................................................................43
HP Smart Update Manager .........................................................................................................................43
HPE UEFI System Utilities .....................................................................................................................................43
Using UEFI System Utilities.........................................................................................................................44
Flexible boot control ....................................................................................................................................44
Restoring and customizing configuration settings .......................................................................................44
Secure Boot configuration ...........................................................................................................................45
Embedded UEFI shell..................................................................................................................................45
Embedded Diagnostics option.....................................................................................................................45
RESTful API support for UEFI .....................................................................................................................46
Re-entering the server serial number and product ID .................................................................................46
Utilities and features...............................................................................................................................................46
HPE Smart Storage Administrator...............................................................................................................46
Automatic Server Recovery.........................................................................................................................47
USB support ................................................................................................................................................47
Redundant ROM support.............................................................................................................................47
Keeping the system current....................................................................................................................................48
Updating firmware or System ROM.............................................................................................................48
Drivers .........................................................................................................................................................49
Software and firmware.................................................................................................................................50
Operating System Version Support.............................................................................................................50
Version control.............................................................................................................................................50
Operating systems and virtualization software support for ProLiant servers...............................................50
HPE Technology Service Portfolio ..............................................................................................................51
Change control and proactive notification ...................................................................................................51
Troubleshooting ......................................................................................................................................52
Troubleshooting resources.....................................................................................................................................52
System battery replacement ...................................................................................................................53
Warranty and regulatory information.......................................................................................................54
Warranty information ..............................................................................................................................................54
Regulatory information ...........................................................................................................................................54
Safety and regulatory compliance ...............................................................................................................54
Belarus Kazakhstan Russia marking...........................................................................................................54
Turkey RoHS material content declaration..................................................................................................55
Ukraine RoHS material content declaration ................................................................................................55
Electrostatic discharge............................................................................................................................56
Preventing electrostatic discharge .........................................................................................................................56
Grounding methods to prevent electrostatic discharge ..........................................................................................56
Specifications..........................................................................................................................................57
Environmental specifications..................................................................................................................................57
Server specifications ..............................................................................................................................................57
Support and other resources ..................................................................................................................58

Contents 5
Accessing Hewlett Packard Enterprise Support.....................................................................................................58
Information to collect ...................................................................................................................................58
Accessing updates .................................................................................................................................................58
Websites.................................................................................................................................................................58
Customer Self Repair .............................................................................................................................................59
Remote support......................................................................................................................................................66
Acronyms and abbreviations...................................................................................................................67
Documentation feedback ........................................................................................................................70
Index .......................................................................................................................................................71

Component identification 6
Component identification
Front panel components
Item
Description
1
Drive bay 1
2
Drive bay 2
3
Server ejector button
4
SUV cable connector
5
Server serial label pull tab

Component identification 7
Front panel LEDs and buttons
Item
Description
Status
1
Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on
sequence
Solid amber = System in standby
Off = No power present
2
UID button/LED
Solid blue = Activated
Flashing blue:
•
1 Hz/cycle per sec = Remote management or firmware
upgrade in progress
•
4 Hz/cycle per sec = iLO manual reboot sequence initiated
•
8 Hz/cycle per sec = iLO manual reboot sequence in progress
Off = Deactivated
3
Server health LED
Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
4
Server backup LED
Off = Normal operations. No backup in progress.
Flashing white = Backup in progress. Do not remove drives or
associated system components, and do not power down the
server.

Component identification 8
Hot-plug drive LED definitions
Item LED Status Definition
1
Locate
Solid blue
The drive is being identified by a host application.
Flashing blue
The drive carrier firmware is being updated or requires an
update.
2
Activity ring
Rotating green
Drive activity
Off
No drive activity
3
Do not remove
Solid white
Do not remove the drive. Removing the drive causes one or
more of the logical drives to fail.
Off
Removing the drive does not cause a logical drive to fail.
4
Drive status
Solid green
The drive is a member of one or more logical drives.
Flashing green
The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
The drive is a member of one or more logical drives and predicts
the drive will fail.
Flashing amber
The drive is not configured and predicts the drive will fail.
Solid amber
The drive has failed.
Off
The drive is not configured by a RAID controller.

Component identification 9
Server components
Item
Description
1
Drive backplane
2
System maintenance switch
3
Mezzanine connector
4
TPM connector
5
Processor 1
6
Processor 1 DIMMs
7
Processor 2
8
Processor 2 DIMMs
9
System battery
10
MicroSD riser
11
Front panel LED board cable system board connector
12
M.2 SSD connector 2
13
M.2 SSD connector 1
14
Front panel LED board cable connector

Component identification 10
DIMM slot locations
DIMM slots are numbered sequentially (1 through 8) for each processor. The supported AMP modes use
the letter assignments for population guidelines.
Heatsink identification
CAUTION: Heatsinks specified for processors 1 and 2 are not interchangeable. Be sure to
note the appropriate location and orientation on the heatsink label. Failure to install the
heatsinks in the proper location and orientation will result in processor overheating and
reduced performance.
The arrow indicates the front of the server.
System maintenance switch
Position Default Function
S1
Off
Off = iLO security is enabled.
On = iLO security is disabled.
S2
Off
Off = System configuration can be
changed.
On = System configuration is locked.
S3
Off
Reserved
S4
Off
Reserved
S5
Off
Off = Power-on password is enabled.
On = Power-on password is disabled.

Component identification 11
Position
Default
Function
S6
Off
Off = No function
On = ROM reads system
configuration as invalid.
S7
Off
Off = Set default boot mode to UEFI.
On = Set default boot mode to legacy.
S8
—
Reserved
S9
—
Reserved
S10
—
Reserved
S11
—
Reserved
S12
—
Reserved
To access the redundant ROM, set S1, S5, and S6 to On.
When system maintenance switch S6 is set to the On position, the system is prepared to erase all system
configuration settings from both CMOS and NVRAM.
IMPORTANT:
Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the
HPE Dynamic Smart Array B140i Controller is disabled. Do not use the B140i controller when
the server is in Legacy BIOS Boot Mode.

Operations 12
Operations
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to
the system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the
OS. If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is
amber.
Power up the server
To power up the server, press the Power On/Standby button.
Remove the server from the chassis
CAUTION: Before removing the server, verify that the backup LED is not flashing.
1. Power down the server (on page 12).
CAUTION: To avoid damage to the server, always support the bottom of the server when
removing it from the chassis.

Operations 13
2. Remove the server from the chassis.
CAUTION: To avoid damage to the device, do not use the removal handle to carry it.
3. Place the server on a flat, level work surface.

Setup 14
Setup
Optional services
Delivered by experienced, certified engineers, HPE support services help you keep your servers up and
running with support packages tailored specifically for HPE ProLiant systems. HPE support services let
you integrate both hardware and software support into a single package. A number of service level
options are available to meet your business and IT needs.
HPE support services offer upgraded service levels to expand the standard product warranty with
easy-to-buy, easy-to-use support packages that will help you make the most of your server investments.
Some of the HPE support services for hardware, software or both are:
•Foundation Care – Keep systems running.
o6-Hour Call-to-Repair
o4-Hour 24x7
oNext Business Day
•Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
o6-Hour Call-to-Repair
o4-Hour 24x7
oNext Business Day
•Startup and implementation services for both hardware and software
•HPE Education Services – Help train your IT staff.
For more information on HPE support services, see the Hewlett Packard Enterprise website
(http://www.hpe.com/services).
Rack planning resources
The rack resource kit ships with all HPE Intelligent Series racks. For more information on the content of
each resource, see the rack resource kit documentation.
Optimum environment
When installing the chassis in a rack, select a location that meets the environmental standards described
in this section.
Space and airflow requirements
To enable servicing and ensure adequate airflow, observe the following spatial requirements when
deciding where to install a rack:
•Leave a minimum clearance of 121.9 cm (48.0 in) in front of the rack and between rows of racks.
•Leave a minimum clearance of 76.2 cm (30.0 in) in back of the rack for a single row of racks or after
the final row of racks.
Hewlett Packard Enterprise Rack products draw cool air in through the front and expel warm air through
the rear of the enclosure. Therefore, the front of the rack enclosure must be adequately ventilated to

Setup 15
enable ambient room air to enter the enclosure, and the rear of the enclosure must be adequately
ventilated to enable the warm air to escape from the enclosure.
IMPORTANT: Do not block the ventilation openings.
If the front of the rack is not completely filled with components, the remaining gaps between the
components can cause changes in the airflow, which can adversely affect cooling within the rack. Cover
these gaps with blanking panels.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This
arrangement ensures
proper airflow. Using a rack without blanking panels results in improper
cooling that can lead to thermal damage.
Racks provide proper server cooling from flow-through perforations in the front and rear doors that
provide a 65% open area for ventilation.
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a
well-ventilated, climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
•Do not permit optional equipment to impede airflow around the server or to increase the
internal rack temperature beyond the maximum allowable limits.
•Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992
(code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on
options, refer to the product rating label or the user documentation supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not
overload the AC supply branch circuit that provides power to the rack. Consult the electrical
authority having jurisdiction over wiring and installation requirements of your facility.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply. This device protects the hardware from damage
caused by power surges and voltage spikes and keeps the system in operation during a powe
r
failure.
When installing more than one server, you might need to use additional power distribution devices to
safely provide power to all devices. Observe the following guidelines:
•Balance the server power load between available AC supply branch circuits.
•Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current
rating.
•Do not use common power outlet strips for this equipment.
•Provide a separate electrical circuit for the server.

Setup 16
For more information on the hot-plug power supply and calculators to determine server power
consumption in various system configurations, see the Hewlett Packard Enterprise Power Advisor
website (http://www.hpe.com/info/poweradvisor/online).
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the United States, you must
install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as
well as any local and regional building codes. In Canada, you must install the equipment in accordance
with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you
must install the equipment in accordance with any regional or national electrical wiring codes, such as the
International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be
sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are
listed or certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same
power source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired
to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.
NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
Using common power outlet strips for the server is not recommended.
Rack warnings
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
•The leveling jacks are extended to the floor.
•The full weight of the rack rests on the leveling jacks.
•The stabilizing feet are attached to the rack if it is a single-rack installation.
•The racks are coupled together in multiple-rack installations.
•Only one component is extended at a time. A rack may become unstable if more than one
component is extended for any reason.
WARNING: To reduce the risk of personal injury or equipment damage when unloading a
rack:
•
At least two people are needed to safely unload the rack from the pallet. An empty 42U rack
can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might
become unstable when being moved on its casters.
•Never stand in front of the rack when it is rolling down the ramp from the pallet. Always
handle the rack from both sides.
Installing the chassis
The chassis requires installation in a rack. Install the rack rails, and then install the chassis and other
components.
For more information, see the appropriate HPE Apollo 4500 Gen9 System chassis setup and installation
guide and the Quick Deploy Rail System Installation Instructions that ship with the rack hardware kit.
Installing hardware options
Install any hardware options before initializing the server. For options installation information, see the
option documentation. For server-specific information, see "Hardware options installation (on page 19)."
Installing a server

Setup 17
CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis
unless all bays are populated with a component or a blank.
To install the component:
1. Prepare the server for installation.
2. Install the server. When seated properly, the server will be flush with the front of the chassis and the
release lever will close completely without resistance.
Configuring the chassis
For more information on setting up and configuring your system, see the appropriate Apollo 4500 Gen9
System chassis setup and installation guide.

Setup 18
Powering on and selecting boot options in UEFI
Boot Mode
On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically.
1. Press the Power On/Standby button.
2. During the initial boot:
oTo modify the server configuration ROM default settings, press the F9 key in the ProLiant POST
screen to enter the UEFI System Utilities screen. By default, the System Utilities menus are in the
English language.
oIf you do not need to modify the server configuration and are ready to install the system software,
press the F10 key to access Intelligent Provisioning.
For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs).
Installing the operating system
To operate properly, the server must have a supported operating system installed. For the latest
information on operating system support, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/supportos).
IMPORTANT: HPE ProLiant XL servers do not support operating system installation with
Intelligent Provisioning, but do support the maintenance features. For more information, see
the Performing Maintenance section of the HPE Intelligent Provisioning User Guide and o
nline
help.
To install an operating system on the server, use one of the following methods:
•Manual installation—Insert the operating system CD into the USB-attached DVD-ROM drive (user
provided) and reboot the node. You must download the Service Pack for ProLiant from the SPP
download site (http://www.hpe.com/servers/spp/download) and create SPP media so that you
can install the drivers.
•Remote deployment installation—Use Insight Control server provisioning for an automated solution
to remotely deploy an operating system.
For additional system software and firmware updates, download the Service Pack for ProLiant from the
Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). Software and
firmware should be updated before using the node for the first time, unless any installed software or
components require an older version.
For more information on using these installation methods, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/ilo).
Registering the server
To experience quicker service and more efficient support, register the product at the Hewlett Packard
Enterprise Product Registration website (http://www.hpe.com/info/register).

Hardware options installation 19
Hardware options installation
Introduction
If more than one option is being installed, read the installation instructions for all the hardware options and
identify similar steps to streamline the installation process.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause electrostatic discharge.
Processor option
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent possible server malfunction and damage to the equipment,
multiprocessor configurations must contain processors with the same part number.
CAUTION:
The heatsink thermal interface media is not reusable and must be replaced if the
heatsink is removed from the processor after it has been installed.
IMPORTANT: Processor socket 1 must be populated at all times or the server does not
function.
To install the processor:
1. Update the system ROM.
Locate and download the latest ROM version from the Hewlett Packard Enterprise Support Center
website (http://www.hpe.com/support/hpesc). Follow the instructions on the website to update the
system ROM.
2. Power down the server (on page 12).
3. Remove the server from the chassis (on page 12).

Hardware options installation 20
4. Open each of the processor locking levers in the order indicated in the following illustration, and then
open the processor retaining bracket.
5. Remove the clear processor socket cover. Retain the processor socket cover for future use.
CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY
DAMAGED. To avoid damage to the system board, do not touch the processor or the
processor socket contacts.