HP ProLiant DL585 User manual

HP ProLiant DL585 Server
User Guide
July 2004 (Third Edition)
Part Number 358707-003

© 2004 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S.
and other countries.
AMD, Opteron, and HyperTransport are trademarks of AMD Corporation in the U.S. and
other countries.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without warranty of
any kind and is subject to change without notice. The warranties for HP products are set forth
in the express limited warranty statements accompanying such products. Nothing herein
should be construed as constituting an additional warranty.
HP ProLiant DL585 Server User Guide
July 2004 (Third Edition)
Part Number 358707-003

Contents
About This Guide
Audience Assumptions...................................................................................................... xi
Important Safety Information............................................................................................ xi
Symbols on Equipment ..................................................................................................... xi
Rack Stability .................................................................................................................. xiii
Symbols in Text............................................................................................................... xiii
Related Documents.......................................................................................................... xiv
Getting Help ....................................................................................................................xiv
Technical Support..................................................................................................... xiv
HP Website .................................................................................................................xv
Authorized Reseller ....................................................................................................xv
Reader’s Comments ..........................................................................................................xv
Chapter 1
Server Features
Chapter 2
Server Operations
Powering Up the Server................................................................................................... 2-1
Powering Down the Server.............................................................................................. 2-1
Locating and Removing the Torx T-15 Tool............................................................ 2-3
Extending the Server from the Rack......................................................................... 2-4
Removing the Access Panel ............................................................................................ 2-7
Installing the Access Panel ....................................................................................... 2-8
HP ProLiant DL585 Server User Guide iii

Contents
Chapter 3
Server Setup
Optional Installation Services..........................................................................................3-1
Rack Planning Resources.................................................................................................3-2
Optimum Environment ....................................................................................................3-3
Space and Airflow Requirements..............................................................................3-3
Temperature Requirements .......................................................................................3-4
Power Requirements..................................................................................................3-5
Grounding Requirements ..........................................................................................3-6
Rack Warnings and Cautions...........................................................................................3-7
Installing Hardware Options............................................................................................3-7
Removing Shipping Bracket from PCI Slots...................................................................3-8
Server Shipping Contents ................................................................................................3-8
Installing the Server into the Rack.................................................................................3-10
Connecting the Power Cord and Peripheral Devices.....................................................3-17
Connecting the Power Cord ....................................................................................3-18
Attaching the Cable Management Arm .........................................................................3-20
Attaching the Cable Management Arm to a Square-Hole Rack..............................3-20
Attaching the Cable Management Arm to a Round-Hole Rack ..............................3-21
Attaching the Cable Management Arm to the Server .............................................3-24
Securing the Cables to the Cable Management Arm...............................................3-25
Powering Up and Configuring the Server......................................................................3-27
Installing the Operating System.....................................................................................3-27
Registering the Server....................................................................................................3-28
Routine Maintenance .....................................................................................................3-28
Chapter 4
Hardware Options Installation
Processor Memory Boards...............................................................................................4-2
Processor Memory Board Population Guidelines .....................................................4-2
Memory Options..............................................................................................................4-5
Minimum Memory Requirements.............................................................................4-5
Memory Population Guidelines.................................................................................4-6
Internal Storage and Media Areas....................................................................................4-7
Locating the Internal Storage and Universal Media Drives ......................................4-7
Hot-Plug SCSI Hard Drive Options ..........................................................................4-8
Universal Media Bays .............................................................................................4-14
Hot-Plug Fans ................................................................................................................4-18
iv HP ProLiant DL585 Server User Guide

Contents
Locating Hot-Plug Fans.......................................................................................... 4-18
Replacing a Hot-Plug Fan....................................................................................... 4-19
Hot-Plug Power Supplies .............................................................................................. 4-21
Locating the Power Supplies .................................................................................. 4-21
Removing a Redundant Hot-Plug Power Supply or Blank..................................... 4-22
Installing a Redundant Hot-Plug Power Supply ..................................................... 4-23
PCI-X Expansion Boards .............................................................................................. 4-25
Performance Balancing........................................................................................... 4-26
Installing an Expansion Board................................................................................ 4-27
Battery-Backed Write Cache Enabler (BBWCE).......................................................... 4-30
Installing the Battery-Backed Write Cache Enabler ............................................... 4-31
Chapter 5
Server Configuration and Utilities
ROM-Based Setup Utility ............................................................................................... 5-2
Navigating RBSU ..................................................................................................... 5-2
Saving RBSU Configuration Settings....................................................................... 5-3
Using RBSU ............................................................................................................. 5-3
Enhanced Auto-Configuration Process ......................................................................... 5-10
Integrated Lights-Out Technology ................................................................................ 5-11
iLO ROM-Based Setup Utility...................................................................................... 5-11
Redundant ROM Support.............................................................................................. 5-12
Safety and Security Benefits................................................................................... 5-12
Access to Redundant ROM Settings....................................................................... 5-13
ROMPaq Utility ............................................................................................................ 5-13
Smart Components for Remote ROM Flash ................................................................. 5-14
ROM Legacy USB Support........................................................................................... 5-15
ProLiant Essentials Foundation Pack ............................................................................ 5-16
Ships as Standard.................................................................................................... 5-16
Single Source .......................................................................................................... 5-16
Regular Updates...................................................................................................... 5-16
Subscription Service ............................................................................................... 5-17
SmartStart Scripting Toolkit.......................................................................................... 5-17
HP Systems Insight Manager ........................................................................................ 5-18
HP Insight Diagnostics Utility....................................................................................... 5-18
Automatic Server Recovery .......................................................................................... 5-18
Integrated Management Log.......................................................................................... 5-19
HP ProLiant DL585 Server User Guide v

Contents
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Model Number.........................................................................A-1
Federal Communications Commission Notice ...............................................................A-1
Class A Equipment...................................................................................................A-2
Class B Equipment...................................................................................................A-2
Declaration of Conformity for Products Marked with the FCC Logo, United States
Only..........................................................................................................................A-3
Modifications ...........................................................................................................A-3
Cables.......................................................................................................................A-4
Canadian Notice (Avis Canadien) ..................................................................................A-4
Class A Equipment...................................................................................................A-4
Class B Equipment...................................................................................................A-4
Mouse Compliance Statement ........................................................................................A-4
European Union Notice ..................................................................................................A-5
Japanese Notice...............................................................................................................A-6
BSMI Notice...................................................................................................................A-6
Korean Notices ...............................................................................................................A-7
Class A Equipment...................................................................................................A-7
Class B Equipment...................................................................................................A-7
Laser Compliance ...........................................................................................................A-8
Battery Replacement Notice ...........................................................................................A-9
Appendix B
Electrostatic Discharge
Preventing Electrostatic Damage.................................................................................... B-1
Grounding Methods ........................................................................................................ B-2
Appendix C
System Battery
Battery Replacement....................................................................................................... C-1
Appendix D
Cabling Guidelines
Cabling a SCSI Controller ..............................................................................................D-1
Cabling an Optional SCSI Controller to the 4 x 1 Drive Cage in Duplex Mode .....D-1
Cabling an Optional SCSI Controller to the 4 x 1 Drive Cage in Simplex Mode....D-2
Cabling the Battery-Backed Write Cache Enabler .........................................................D-2
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Contents
Appendix E
System LEDs and Switches
System LEDs...................................................................................................................E-1
Front Panel LEDs ............................................................................................................E-2
Hot-Plug SCSI Hard Drive LEDs....................................................................................E-3
Hot-Plug Fan LED...........................................................................................................E-5
Hot-Plug Power Supply LEDs.........................................................................................E-6
NIC LEDs........................................................................................................................E-7
Battery-Backed Write Cache Enabler .............................................................................E-8
QuickFind Diagnostic Display ......................................................................................E-10
System Board Switches.................................................................................................E-13
System Maintenance Switch (SW3) .......................................................................E-14
System ID switch (SW4) ........................................................................................E-16
iLO/Redundant ROM Override Switch (SW5).......................................................E-17
Appendix F
Server Error Messages
Appendix G
Server Specifications
Server Specifications...................................................................................................... G-1
Appendix H
Troubleshooting
If the Server Does Not Start ........................................................................................... H-3
Diagnostic Steps............................................................................................................. H-5
Problems After Initial Boot .......................................................................................... H-13
Other Information Resources ....................................................................................... H-16
Index
List of Figures
2-1 Identifying the UID LED (1) and Power On/Standby buttons (2)............................ 2-2
2-2 Removing the Torx T-15 tool ................................................................................... 2-3
2-3 Loosening the front panel thumbscrews ................................................................... 2-4
2-4 Extending the server from the rack........................................................................... 2-5
HP ProLiant DL585 Server User Guide vii

Contents
2-5 Sliding the server into the rack..................................................................................2-6
2-6 Removing the access panel........................................................................................2-7
3-1 Removing the shipping bracket.................................................................................3-8
3-2 Rack-mounting hardware ..........................................................................................3-9
3-3 Measuring with the template ...................................................................................3-10
3-4 Pulling the rail compression lever...........................................................................3-11
3-5 Inserting the rail tabs on the rear of the rack...........................................................3-11
3-6 Inserting the rail tabs on the front of the rack .........................................................3-12
3-7 Attaching a server rail to the server.........................................................................3-13
3-8 Locking the inner slide rails into place ...................................................................3-14
3-9 Loading the server onto the rack rails .....................................................................3-15
3-10 Sliding the server to the rear of the rack..................................................................3-16
3-11 Tightening the thumbscrews ...................................................................................3-16
3-12 Rear panel components ...........................................................................................3-17
3-13 Connecting the power cord......................................................................................3-18
3-14 Securing the power cord..........................................................................................3-19
3-15 Securing the cable management arm to the square-hole rack .................................3-20
3-16 Removing the square-hole bracket..........................................................................3-21
3-17 Attaching the round-hole bracket to the cable management arm............................3-22
3-18 Attaching the cable management arm to the round-hole rack.................................3-23
3-19 Attaching the cable management arm to the server.................................................3-24
3-20 Aligning the cable management arm pivot points...................................................3-25
3-21 Pivoting the cable management arm .......................................................................3-25
3-22 Securing cables to the cable management arm........................................................3-26
3-23 Closing the cable management arm.........................................................................3-26
4-1 Locating the processor memory boards.....................................................................4-3
4-2 Installing a processor memory board ........................................................................4-4
4-3 DIMM slots ...............................................................................................................4-6
4-4 Internal storage and universal media drives..............................................................4-7
4-5 Hot-plug SCSI hard drives and SCSI ID numbers....................................................4-9
4-6 Removing a drive blank ..........................................................................................4-10
4-7 Removing a nonfunctioning SCSI hard drive .........................................................4-11
4-8 Installing a hot-plug SCSI hard drive......................................................................4-12
4-9 Locating the simplex/duplex switch........................................................................4-13
4-10 Locating the universal media bays ..........................................................................4-14
4-11 Removing a drive from bay 1..................................................................................4-15
4-12 Removing a drive from bay 2..................................................................................4-16
4-13 Installing a universal media drive ...........................................................................4-17
4-14 Hot-plug fans...........................................................................................................4-18
viii HP ProLiant DL585 Server User Guide

Contents
4-15 Removing a hot-plug fan ........................................................................................ 4-19
4-16 Installing a hot-plug fan.......................................................................................... 4-20
4-17 Locating the power supplies ................................................................................... 4-21
4-18 Removing a power supply or blank ........................................................................ 4-22
4-19 Installing a redundant hot-plug power supply......................................................... 4-23
4-20 Connecting the power cord to AC inlet 2 ............................................................... 4-24
4-21 Securing the power cord ......................................................................................... 4-24
4-22 PCI-X expansion slots and buses............................................................................ 4-25
4-23 Releasing the expansion slot latch and removing the expansion slot cover............ 4-27
4-24 Locking the PCI-X retaining clip open................................................................... 4-28
4-25 Installing a PCI-X expansion board........................................................................ 4-28
4-26 Securing the PCI-X retaining clip........................................................................... 4-29
4-27 Removing the front fan cage................................................................................... 4-31
4-28 Installing the BBWCE ............................................................................................ 4-32
4-29 Connecting the cable to the BBWCE...................................................................... 4-33
C-1 Battery location on the system board........................................................................C-2
C-2 Removing a battery...................................................................................................C-2
C-3 Installing a new battery.............................................................................................C-3
F D-1
D-2 Cabling a SCSI controller (simplex mode).............................................................. D-2
D-3 Cabling the BBWCE module to the 5i Plus Memory Module................................. D-2
E-1 Front panel LEDs......................................................................................................E-2
E-2 Hot-plug SCSI hard drive LEDs...............................................................................E-3
E-3 Hot-plug fan LED .....................................................................................................E-5
E-4 Hot-plug power supply LEDs...................................................................................E-6
E-5 NIC LEDs .................................................................................................................E-7
E-6 BBWCE LEDs..........................................................................................................E-8
E-7 QuickFind Diagnostic Display LEDs .....................................................................E-10
E-8 System maintenance switch (SW3) ........................................................................E-14
E-9 System ID switch (SW4) ........................................................................................E-16
E-10 iLO/ Redundant ROM Override switch (SW5) ......................................................E-17
List of Tables
3-1 Rack-Mounting Hardware ........................................................................................ 3-9
3-2 Rear Panel Components.......................................................................................... 3-17
4-1 Processor Memory Boards........................................................................................ 4-3
4-2 Processor Memory Board Memory Banks................................................................ 4-6
HP ProLiant DL585 Server User Guide ix

Contents
4-3 Internal Storage and Universal Media Drives ...........................................................4-7
4-4 Hot-Plug SCSI Hard Drives and SCSI ID Numbers .................................................4-9
4-5 Universal Media Bays .............................................................................................4-14
4-6 Hot-Plug Fans..........................................................................................................4-18
4-7 Power Supplies........................................................................................................4-21
4-8 PCI-X Expansion Slots and Buses ..........................................................................4-25
5-1 RBSU Default Settings..............................................................................................5-8
E-1 Front Panel LEDs..................................................................................................... E-2
E-2 Hot-Plug SCSI Hard Drive LEDs ............................................................................ E-3
E-3 Hot-Plug SCSI Hard Drive LED Combinations....................................................... E-4
E-4 Hot-Plug Fan LED ................................................................................................... E-5
E-5 Hot-Plug Power Supply LED Combinations............................................................ E-6
E-6 NIC LEDs................................................................................................................. E-7
E-7 BBWCE LED Descriptions...................................................................................... E-8
E-8 QuickFind Diagnostic Display LEDs..................................................................... E-10
E-9 System Maintenance Switch (SW3)....................................................................... E-14
E-10 System ID Switch (SW4) ....................................................................................... E-16
E-11 iLO/ Redundant ROM Override switch (SW5)...................................................... E-17
G-1 Server Specifications................................................................................................G-1
H-1 Diagnostic Steps.......................................................................................................H-5
H-2 Is the System Power LED Off? ................................................................................H-6
H-3 Is the System Power LED Green?............................................................................H-7
H-4 Is the External Health LED Green?..........................................................................H-8
H-5 Is the Internal Health LED Green?...........................................................................H-9
H-6 Is the Monitor Displaying Information?.................................................................H-12
H-7 Problems After Initial Boot ....................................................................................H-13
H-8 Troubleshooting Resources ....................................................................................H-16
x HP ProLiant DL585 Server User Guide

About This Guide
This guide provides step-by-step instructions for installation, and reference
information for operation, troubleshooting, and future upgrades for the HP ProLiant
DL585 server.
Audience Assumptions
This guide is for the person who installs, administers, and troubleshoots servers. HP
assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.
Important Safety Information
Before installing this product, read the Important Safety Information document
included with the server.
Symbols on Equipment
The following symbols may be placed on equipment to indicate the presence of
potentially hazardous conditions:
WARNING: This symbol, in conjunction with any of the following symbols,
indicates the presence of a potential hazard. The potential for injury exists if
warnings are not observed. Consult your documentation for specific details.
HP ProLiant DL585 Server User Guide xi

About This Guide
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into this
receptacle.
This symbol indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
These symbols, on power supplies or systems, indicate that the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from the
system.
Weight in kg
Weight in lb
This symbol indicates that the component exceeds the recommended
weight for one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.
xii HP ProLiant DL585 Server User Guide

About This Guide
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack if it is a single-rack installation.
• The racks are coupled together in multiple-rack installations.
• Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could
result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents essential information to explain a concept
or complete a task.
NOTE: Text set off in this manner presents additional information to emphasize or supplement
important points of the main text.
HP ProLiant DL585 Server User Guide xiii

About This Guide
Related Documents
For additional information on the topics covered in this guide, refer to the following
documentation:
• The hardware installation and configuration poster that ships with the server
• The documentation CD, which includes the following resources:
— Servers Troubleshooting Guide
— Smart Array 5i Plus Controller and Battery-Backed Write Cache Enabler
User Guide
— Integrated Lights-Out User Guide
— ROM-Based Setup Utility Guide
— Link to the maintenance and service guide
Getting Help
If you have a problem and have exhausted the information in this guide, you can get
further information and other help in the following locations.
Technical Support
In North America, call the HP Technical Support Phone Center at 1-800-652-6672.
This service is available 24 hours a day, 7 days a week. For continuous quality
improvement, calls may be recorded or monitored. Outside North America, call the
nearest HP Technical Support Phone Center. Telephone numbers for worldwide
Technical Support Centers are listed on the HP website, www.hp.com.
Be sure to have the following information available before you call HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Applicable error messages
xiv HP ProLiant DL585 Server User Guide

About This Guide
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP Website
The HP website has information on this product as well as the latest drivers and flash
ROM images. You can access the HP website at www.hp.com.
Authorized Reseller
For the name of your nearest authorized reseller:
• In the United States, call 1-800-345-1518.
• In Canada, call 1-800-263-5868.
• Elsewhere, see the HP website for locations and telephone numbers.
Reader’s Comments
HP welcomes your comments on this guide. Please send your comments and
suggestions by e-mail to [email protected].
HP ProLiant DL585 Server User Guide xv

1
Server Features
The HP ProLiant DL585 server is the ideal solution for enterprise customers who
require a rack optimized, four-way server that delivers outstanding performance and
high levels of availability for highly complex, business-critical applications.
Outstanding performance levels are achieved through superior engineering design
and the use of such industry-standard technologies as:
•
•
•
•
•
•
•
AMD Opteron Processors with HyperTransport technology
IMPORTANT: Mixing processor speeds and cache sizes is not supported.
PC2100 and PC2700 ECC Double Data Rate (DDR) SDRAM
64-bit, PCI-X I/O subsystem
Dual embedded Gigabit Ethernet network interface controller (NIC) with PXE
support and WOL
Embedded Smart Array 5i Plus Controller with support for 64-MB fully
transportable with Battery-Backed Write Cache Enabler option
Redundant hot-pluggable fans with N+1 redundancy
Redundant hot-pluggable power supplies with optional power supply installed
HP ProLiant DL585 Server User Guide 1-1

Server Features
1-2 HP ProLiant DL585 Server User Guide
•
•
•
•
•
•
•
The ProLiant DL585 server achieves unparalleled ease of manageability and
serviceability with the following:
Integration of standard remote management capability through Integrated
Lights-Out (iLO) technology
Virtually toolless and cableless mechanical design
ROM-Based Setup Utility (RBSU)
Redundant ROM
Innovative advanced diagnostic capabilities (QuickFind Diagnostic Display) for
troubleshooting at the server level
Rapid deployment rack rails
Efficient and space-saving dense form factor [4U height is 17.8 cm (7 in)]

2
Server Operations
Powering Up the Server
To power up the server, press the Power/On Standby button.
Powering Down the Server
WARNING: To reduce the risk of personal injury, electric shock, or damage to
the equipment, remove the power cord to remove power from the server. The
front panel Power On/Standby button does not completely shut off system
power. Portions of the power supply and some internal circuitry remain active
until AC power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.
1. Back up the server data.
2. Shut down the operating system as directed by the operating system
documentation.
HP ProLiant DL585 Server User Guide 2-1

Server Operations
3. If the server is installed in a rack, press the UID LED button (1) on the front
panel. Blue LEDs illuminate on the front and rear of the server.
4. Press the Power On/Standby button (2) to place the server in standby mode.
When the server activates standby power mode, the system power LED changes
to amber.
Figure 2-1: Identifying the UID LED (1) and Power
On/Standby buttons (2)
5. If the server is installed in a rack, locate the server by identifying the illuminated
rear UID LED button.
6. Disconnect the power cords.
The system is now without power.
2-2 HP ProLiant DL585 Server User Guide

Server Operations
Locating and Removing the Torx T-15 Tool
1. Locate the Torx T-15 tool on the back of the server.
2. Slide the tool upward out of the retaining clips.
Figure 2-2: Removing the Torx T-15 tool
HP ProLiant DL585 Server User Guide 2-3