HP DL740 - ProLiant - 4 GB RAM User manual

HP ProLiant DL740 Server
User Guide
June 2003 (Second Edition)
Part Number 270854-002
HP CONFIDENTIAL
Writer: Anna Roberts File Name: a-frnt.doc
Codename: Expedition Part Number: 270854-002 Last Saved On: 6/17/03 1:55 PM

© 2002, 2003 Hewlett-Packard Development Group, L.P.
Microsoft®, Windows®, and Windows NT® are US registered trademarks of Microsoft
Corporation.
Intel® is a registered trademark of Intel Corporation in the US and other countries.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without warranty of
any kind and is subject to change without notice. The warranties for HP products are set forth
in the express limited warranty statements accompanying such products. Nothing herein
should be construed as constituting an additional warranty.
HP ProLiant DL740 Server User Guide
June 2003 (Second Edition)
Part Number 270854-002
HP CONFIDENTIAL
Writer: Anna Roberts File Name: a-frnt.doc
Codename: Expedition Part Number: 270854-002 Last Saved On: 6/17/03 1:55 PM

HP ProLiant DL740 Server User Guide iii
HP CONFIDENTIAL
Writer: Anna Roberts File Name: a-frnt.doc
Codename: Expedition Part Number: 270854-002 Last Saved On: 6/17/03 1:55 PM
Universal Media Bay .............................................................................................. 1-12
Contents
About This Guide
Audience Assumptions...................................................................................................... xi
Important Safety Information ............................................................................................ xi
Symbols on Equipment ..................................................................................................... xi
Rack Stability .................................................................................................................. xiii
Symbols in Text............................................................................................................... xiii
Server Labels...................................................................................................................xiv
Related Documents............................................................................................................xv
Getting Help .................................................................................................................... xvi
Technical Support ..................................................................................................... xvi
HP Website ............................................................................................................... xvi
Authorized Reseller ................................................................................................. xvii
Optional Installation Service.................................................................................... xvii
Reader’s Comments ...................................................................................................... xviii
Chapter 1
Server Features
ProLiant DL740 Servers.................................................................................................. 1-1
Standard Features ............................................................................................................ 1-6
Processors ................................................................................................................. 1-6
Hot Plug RAID Memory........................................................................................... 1-7
PCI-X Technology.................................................................................................. 1-10
PCI Hot Plug........................................................................................................... 1-10
Network Interface Controllers ................................................................................ 1-11
Disk Controller ....................................................................................................... 1-11
Internal Hot-Plug Drive Bays ................................................................................. 1-12

Contents
Video .......................................................................................................................1-12
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Preparing the Rack for Server Installation.....................................................................2-13
Redundant Hot-Plug Power Supplies ......................................................................1-12
Redundant Hot-Plug Fans .......................................................................................1-13
Supported Interfaces................................................................................................1-13
Optional Features...........................................................................................................1-14
Supported Operating Systems........................................................................................1-14
Server Configuration and Management Features...........................................................1-15
SmartStart................................................................................................................1-15
ROM-Based Setup Utility .......................................................................................1-16
Integrated Lights-Out Standard Management .........................................................1-17
Redundant ROM Images.........................................................................................1-18
Smart Components for Online ROM Flash .............................................................1-19
Advanced Data Guarding ........................................................................................1-19
HP Utilities for Microsoft Windows .......................................................................1-20
HP Utilities for Linux..............................................................................................1-20
Insight Manager 7....................................................................................................1-21
Integrated Management Log ...................................................................................1-22
Diagnostic Tools ............................................................................................................1-22
Security Features............................................................................................................1-23
Software Security ....................................................................................................1-23
Hardware Security...................................................................................................1-24
Server Registration ........................................................................................................1-24
Routine Maintenance .....................................................................................................1-25
Warranty ........................................................................................................................1-26
Chapter 2
Installing the Server in a Rack
Rack Installation Overview..............................................................................................2-2
Selecting a Site.................................................................................................................2-3
Space and Airflow Requirements..............................................................................2-3
Power Requirements..................................................................................................2-5
Grounding Requirements ..........................................................................................2-7
Temperature Requirements .......................................................................................2-8
Shipping Box Contents ....................................................................................................2-9
Rack Considerations ......................................................................................................2-10
Rack Stability ..........................................................................................................2-10
Warnings and Precautions .......................................................................................2-11

Contents
Measuring with the Rack Template ........................................................................ 2-13
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Installing DIMMs in the Memory Cartridge........................................................... 5-11
Hot Plug RAID Memory Operating System Support ............................................. 5-12
Installing the Rack Rail Assemblies ....................................................................... 2-16
Preparing the Server for Rack Installation .................................................................... 2-18
Attaching the Server Rails ...................................................................................... 2-19
Lightening the Chassis............................................................................................ 2-20
Installing the Server in the Rack ................................................................................... 2-21
Loading the Server onto the Rack Rails.................................................................. 2-21
Rack Template ........................................................................................................ 2-24
Chapter 3
Server Access
Server Access Overview.................................................................................................. 3-2
Unit Identification Switches (Front and Rear) ................................................................ 3-3
Accessing the Host Module............................................................................................. 3-4
Removing the Host Module............................................................................................. 3-5
Host Module Components............................................................................................... 3-8
Removing the Power and Media Module...................................................................... 3-11
Power and Media Module Components ........................................................................ 3-15
Chapter 4
Installing Hardware Options, Non-Hot-Plug
Intel Xeon Processor MP................................................................................................. 4-2
Installing a Processor Board............................................................................................ 4-4
Non-Hot-Plug I/O Expansion.......................................................................................... 4-7
Locating the I/O Expansion Slots ............................................................................. 4-7
Adding Non-Hot-Plug Expansion Boards................................................................. 4-8
Installing the Integrated Array Bypass .......................................................................... 4-12
Chapter 5
Installing Hardware Options, Hot-Plug
Hot Plug RAID Memory ................................................................................................. 5-2
Memory Cartridge Overview.................................................................................... 5-2
Memory Cartridge Guidelines .................................................................................. 5-3
Memory Cartridge LED Indicators........................................................................... 5-5
Accessing the DIMMs .............................................................................................. 5-8
DIMM Overview ...................................................................................................... 5-9

Contents
Hot-Replacing Memory...........................................................................................5-13
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System Interconnect Status Indicators ......................................................................7-5
Powering Up the Server...................................................................................................7-7
Hot-Adding Memory...............................................................................................5-15
Hot-Upgrading Memory..........................................................................................5-18
Non-RAID Memory Support...................................................................................5-21
Mass Storage ...........................................................................................................5-22
Hot-Plug SCSI Hard Drive LED Indicators ............................................................5-23
Guidelines for Installing Hot-Plug SCSI Hard Drives ............................................5-25
Installing a Hot-Plug SCSI Hard Disk Drive ..........................................................5-26
Guidelines for Replacing Hot-Plug SCSI Hard Drives ...........................................5-27
Removing a Hot-Plug SCSI Hard Disk Drive.........................................................5-29
Removing the DVD/CD-ROM Drive ............................................................................5-30
Installing a StorageWorks Hot-Plug Tape Drive ...........................................................5-31
Installing a Hot-Plug Power Supply ..............................................................................5-32
Replacing a Hot-Plug Power Supply.......................................................................5-32
Power Supply LED Indicators.................................................................................5-35
PCI-X Hot Plug I/O Expansion Boards .........................................................................5-37
PCI Hot Plug Utility................................................................................................5-38
Locating the I/O Expansion Slots............................................................................5-38
PCI Hot Plug Button ...............................................................................................5-40
PCI Hot Plug LED Indicators..................................................................................5-40
PCI-X Hot Plug Operating System Support............................................................5-43
Adding a PCI Hot Plug Expansion Board ...............................................................5-46
Removing or Replacing a PCI Hot Plug Expansion Board.....................................5-51
Replacing Hot-Plug Fans ...............................................................................................5-53
Chapter 6
Cabling the Server
Peripheral Devices ...........................................................................................................6-1
Power Cables ...................................................................................................................6-3
Cable Management System .............................................................................................6-5
Chapter 7
Server Power
System Power Overview..................................................................................................7-2
Power Supplies..........................................................................................................7-3
Power Supply LED Indicators...................................................................................7-4

Contents
Server Power............................................................................................................. 7-7
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Step 1—Running ACU as a Local-Only Application............................................. 9-15
Step 2—Running ACU as a Service With Remote Accessibility ........................... 9-15
Power-On Self-Test (POST) ................................................................................... 7-10
Powering Down the Server............................................................................................ 7-13
Chapter 8
Configuring the Server
Setting Up the Base Environment ................................................................................... 8-2
Enhanced Auto-Configuration Process..................................................................... 8-2
Manual Configuration............................................................................................... 8-5
Accessing the System Maintenance Menu................................................................ 8-7
System Maintenance Menu....................................................................................... 8-9
ROM-Based Setup Utility....................................................................................... 8-10
ROM-Based Inspect Utility .................................................................................... 8-11
ROM-Based Diagnostic Utility............................................................................... 8-12
Configuring the Drive Array Controller........................................................................ 8-16
Option ROM Configuration for Arrays .................................................................. 8-17
Array Configuration Utility .................................................................................... 8-20
Array Configuration Replicator Utility................................................................... 8-23
Installing the Operating System .................................................................................... 8-24
Assisted SmartStart Operating System Installation ................................................ 8-24
Installing HP Drivers and Utilities ................................................................................ 8-25
Chapter 9
Software Management
Integrated Lights-Out ...................................................................................................... 9-2
Features..................................................................................................................... 9-2
Integrated Lights-Out Security Override .................................................................. 9-5
Integration with Insight Manager 7........................................................................... 9-8
Browser Support ....................................................................................................... 9-8
Configuration and Operation .................................................................................... 9-8
Integrated Management Log............................................................................................ 9-9
Viewing the IML with the Survey Utility............................................................... 9-10
Viewing the IML with Insight Manager 7 .............................................................. 9-11
Insight Manager 7.......................................................................................................... 9-13
Survey Utility ................................................................................................................ 9-14
Array Configuration Utility........................................................................................... 9-15

Contents
Appendix A
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Power Supply LED Indicators.................................................................................. D-9
Hot-Plug Fan LED Indicators................................................................................. D-11
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers ............................................................ A-1
Federal Communications Commission Notice ............................................................... A-2
Modifications ........................................................................................................... A-2
Mouse Compliance Statement.................................................................................. A-2
Cables ....................................................................................................................... A-2
Canadian Notice (Avis Canadien) .................................................................................. A-3
European Union Notice ..................................................................................................A-3
Japanese Notice............................................................................................................... A-4
BSMI Notice ................................................................................................................... A-4
Laser Devices.................................................................................................................. A-5
Laser Safety Warnings ............................................................................................. A-5
Compliance with CDRH Regulations ...................................................................... A-5
Compliance with International Regulations .............................................................A-5
Power Cords....................................................................................................................A-6
Battery Replacement Notice ...........................................................................................A-7
Appendix B
Electrostatic Discharge
Grounding Methods ........................................................................................................ B-2
Appendix C
Server Error Messages
POST Error Messages..................................................................................................... C-1
ADU Error Messages...................................................................................................... C-1
Appendix D
LED Indicators and Switches
LED Indicators................................................................................................................ D-1
System Power LED Switch ...................................................................................... D-2
Unit Identification LED Switches (Front and Rear)................................................. D-2
System Interconnect LED Indicators .......................................................................D-3
System Attention LED Indicators ............................................................................ D-5
System Activity LED Indicators .............................................................................. D-6
Hot-Plug SCSI Hard Drive LED Indicators ............................................................. D-7

Contents
PCI Hot Plug LED Indicators ................................................................................ D-12
Memory Cartridge LED Indicators........................................................................ D-15
DIMM Status LED Indicators................................................................................ D-16
Switches........................................................................................................................D-18
I/O Board Configuration Switches......................................................................... D-18
Appendix E
Troubleshooting Information
Server Startup Problems..................................................................................................E-2
Diagnosis Steps ...............................................................................................................E-4
Problems After Initial Boot ...........................................................................................E-12
Redundant ROM Images ...............................................................................................E-15
Appendix F
Server Specifications
Server Specifications....................................................................................................... F-1
Appendix G
System Battery
Internal Battery............................................................................................................... G-1
Index
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About This Guide
This guide provides step-by-step instructions for installation, and reference
information for operation, troubleshooting, and future upgrades for the ProLiant
DL740 server.
Audience Assumptions
This guide is for the person who installs, administers, and troubleshoots servers. HP
assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.
Important Safety Information
Before installing this product, read the Important Safety Information document
included with the server.
Symbols on Equipment
The following symbols may be placed on equipment to indicate the presence of
potentially hazardous conditions:
WARNING: This symbol, in conjunction with any of the following symbols,
indicates the presence of a potential hazard. The potential for injury exists if
warnings are not observed. Consult your documentation for specific details.
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About This Guide
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into this
receptacle.
This symbol indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
These symbols, on power supplies or systems, indicate that the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from the
system.
Weight in kg
Weight in lb
This symbol indicates that the component exceeds the recommended
weight for one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.
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About This Guide
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack if it is a single-rack installation.
• The racks are coupled together in multiple-rack installations.
• Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could
result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents essential information to explain a concept
or complete a task.
NOTE: Text set off in this manner presents additional information to emphasize or supplement
important points of the main text.
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About This Guide
Server Labels
A significant amount of server configuration and options installation information is
provided on the server labels. As shown in Figure 1, these labels are located on the
top of the unit and inside the unit.
NOTE: These labels do not contain warning and caution information. Refer to this guide or to
the option documentation for the applicable warnings and cautions.
Figure 1: Location of server labels
Table 1: Location of Server Labels
Item Component Item Component
1 I/O board removal label 6 I/O board configuration label
2 Hot Plug RAID Memory cartridge operation
label
7 System board components label
3 System status LED indicators label 8 Rear connectors label
4 Removing power and media module label 9 Removing host module label
5 Front components label
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About This Guide
Related Documents
For additional information on the topics covered in this guide, refer to the following
documentation:
• Rack Resource Kits are included with the racks and include the following
(depending on rack model):
— Rack Products Documentation CD—Available on the HP website or included
with the Rack Resource Kit.
— 10000 Series Rack Resource Kit—Included with all HP 10000 Series racks.
— 9000 Series Products Audio-Visual (AV) CD Kit—Included with the
Compaq branded 9000 Series Rack Resource Kit.
— The Rack 7000/4000 Series Rack Resource Kit—Included with all Compaq
branded 7000 and 4000 Series racks.
— Rack Builder Online—Available on the HP website. Instructions on how to
access and use this online tool are included in the Rack Resource Kit
• Documentation included on the Documentation CD:
— Smart Array 5i Controller User Guide
— ROM-Based Setup Utility User Guide
— Servers Troubleshooting Guide
— PCI Hot Plug Administration Guide
— Integrated Lights-Out User Guide
— Server Online Reference Guide
— Hot Plug RAID Multimedia Virtual Tour for ProLiant DL740 Servers
multimedia demo
• ProLiant DL740 Power Calculator—Available on the ActiveAnswers website at
activeanswers.compaq.com
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About This Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you can get
further information and other help in the following locations.
Technical Support
In North America, call the HP Technical Support Phone Center at 1-800-652-6672.
This service is available 24 hours a day, 7 days a week. For continuous quality
improvement, calls may be recorded or monitored. Outside North America, call the
nearest HP Technical Support Phone Center. Telephone numbers for worldwide
Technical Support Centers are listed on the HP website, www.hp.com.
Be sure to have the following information available before you call HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Applicable error messages
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP Website
The HP website has information on this product as well as the latest drivers and flash
ROM images. You can access the HP website at www.hp.com.
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About This Guide
Authorized Reseller
For the name of your nearest authorized reseller:
• In the United States, call 1-800-345-1518.
• In Canada, call 1-800-263-5868.
• Elsewhere, see the HP website for locations and telephone numbers.
Optional Installation Service
You may choose to have HP install your system. The installation service can be
purchased as a Care Pack packaged service or as a customized service agreement to
meet your specific requirements. Care Pack services include:
• Care Pack Installation Services for Hardware
• Care Pack Installation and Start-up Services for Microsoft Windows 2000 and
Windows NT
• Care Pack Installation and Start-up Services for Insight Manager 7
Visit the HP website for detailed descriptions of these Care Pack services. This
method helps ensure top performance from the start and is especially valuable for
business-critical environments.
This optional hardware installation service is available in all countries where HP has
a direct or indirect service presence. Service may be ordered from and directly
provided by an HP authorized service reseller or, in the United States only, service
may be ordered by calling 1-800-652-6672. In the United States, HP makes all of the
arrangements to have the system installed by qualified guaranteed service providers.
For U.S. ordering information, refer to the services website:
h18005.www1.hp.com/services/carepaq/us/install/
For worldwide ordering information, refer to the services website:
h18005.www1.hp.com/services/carepaq/global/
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About This Guide
Reader’s Comments
HP welcomes your comments on this guide. Please send your comments and
suggestions by e-mail to [email protected].
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1
Server Features
ProLiant DL740 Servers
The ProLiant DL740 server, a high-density enterprise-class and datacenter server,
delivers 8-way scalable performance for 24 x 7 multiserver rack environments. The
ProLiant DL740 server, which is based on F8 architecture, delivers this performance
through Intel® Xeon processor MP technology, scalable performance of I/O and
memory, and high levels of fault tolerance and manageability for the data center.
• Performance is maximized with up to eight Intel Xeon processors MP with
Hyper-Threading technology.
• The ProLiant DL740 server is equipped with up to 40 GB of Hot Plug RAID
Memory using industry-standard PC133 SDRAM DIMMs (32 GB of addressable
memory). This new technology allows industry-standard DIMMs to be replaced,
added, or upgraded while the server is running.
• Six 64-bit PCI-X slots operating at 100 MHz, all with PCI Hot Plug capability.
• Drive performance enhanced with an embedded Smart Array 5i Controller and
Ultra3 hard drives.
• Integrated Lights-Out (iLO) Standard.
• Two embedded Gigabit Ethernet network interface controllers (NICs) with PXE
support.
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Server Features
In addition to Hot Plug RAID Memory, other high-availability features include:
• Redundant array of memory with error checking and correcting (ECC) and
multibit error (MBE) correction
• Fault-tolerant integrated Processor Power Modules (PPM)
• PCI Hot Plug slots
• Redundant hot-pluggable power supplies
• Redundant hot-pluggable fans
• Redundant NIC support
• Smart Array 5i Controller
• Disk drive fault tolerance
• Automatic Server Recovery (ASR-2)
• Dual power cords
Server management and configuration tools important to availability include:
• Hot Plug RAID Memory interface—Diagnostic LEDs and caution alarm
• ROM-Based Setup Utility (RBSU)
• SmartStart
• Redundant ROM images
• System interconnect status indicators
• Insight Manager 7
• Survey Utility
• Online ROM Flash
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Server Features
In ProLiant DL740 servers, you can access options and accessories easily through a
top access panel and two removable modules: The host module and the power and
media module. Refer to Figure 1-1, Figure 1-2, and Figure 1-3 for identification of
these modules and other components.
Figure 1-1: Server front view—module location
Item Description
1 Power and media module
2 Host module
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