HP P5389A - Intel Pentium III-S 1.4 GHz Processor... User manual

HP Server
Remote Management Card
User Guide
for
tc3100 and tc4100 Servers
Printed February 2002

Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but
not limited to, the implied warranties of merchantability and fitness for a particular
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software on equipment that is not furnished by Hewlett-Packard.
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Novell, Inc. Pentium is a registered trademark of Intel Corporation. UNIX is a registered
trademark in the United States and other countries, licensed exclusively through X/Open
Company Limited. pcAnywhere is a trademark of Symantec Corporation. CompuServe is a
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Java are trademarks or registered trademarks of Sun Microsystems, Inc. in the United
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Hewlett-Packard Company
Network Server Division
Technical Communications/MS 45SLE
10955 Tantau Avenue
Cupertino, CA 95014-0770, USA
© Copyright 2002, Hewlett-Packard Company.
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Contents
1Quick Start ........................................................................................................1
2Introducing the HP Server Remote Management Card ................................5
How the HP Server Remote Management Card Works ....................................6
Package Contents..............................................................................................7
Documentation ...................................................................................................7
Acronyms .......................................................................................................8
Who Should Use This Guide..............................................................................9
HP Server Remote Management Card Features and Functions.......................9
HP Server Remote Management Card System Requirements .......................12
Minimum Server Requirements ...................................................................12
Minimum Remote Client Requirements .......................................................13
Supported Web Browsers............................................................................14
3Hardware Installation and Configuration ....................................................15
Preparing the HP Server Remote Management Card .....................................15
Connecting the 50-pin Ribbon Cable to the Remote Management Card....15
Installing the HP Server Remote Management Card in the Server .................16
Connecting the 50-pin Ribbon Cable to the Server .....................................17
Flashing the Server's System BIOS.................................................................18
Verifying Card Installation ................................................................................18
Self Test Power Up Sequence.....................................................................18
4Setting Up the Remote Connection..............................................................21
Running the HP Server Remote Management Card BIOS Setup Program ....22
LAN Configuration........................................................................................23
PPP Configuration .......................................................................................24
Remote Boot Configuration..........................................................................24
Setting Up a LAN Connection ..........................................................................25
Remote Client Configuration (LAN) .............................................................26
Setting Up to Use an External Modem.............................................................26
Remote Client Configuration (PPP/Dial-Up Networking).............................27
5Using the Remote Management Card Web Interface .................................33
Logging In to the HP Server Remote Management Card ................................33
Using the HP Server Remote Management Card Web Interface ....................36
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Contents
6Windows Graphics Console Redirection Using pcAnywhere...................39
Installing pcAnywhere on the Server ...............................................................40
Installing pcAnywhere Server Software.......................................................40
Configuring pcAnywhere Server Software...................................................41
Installing pcAnywhere on the Remote Client ...................................................43
Installing pcAnywhere Remote Client Software (Modem Connection)........44
Configuring pcAnywhere Remote Client Software ......................................44
Using Windows Graphics Console Redirection ...............................................46
7Troubleshooting.............................................................................................49
Problems with Installation ................................................................................49
Paging ..............................................................................................................49
Remote Client ..................................................................................................52
AEvent Codes....................................................................................................55
BTested Modems ..............................................................................................73
CInstalling and Using TFTP .............................................................................75
Overview: What Is TFTP?............................................................................75
TFTP Requirements.....................................................................................77
Starting the TFTP Server.............................................................................77
Updating the HP Server Remote Management Card Firmware ..................77
Using the HP Server Remote Management Card Remote Boot Feature....78
DTechnical Specifications ...............................................................................87
ELED Codes ......................................................................................................89
Failure Codes...............................................................................................90
FKeyboard Layouts..........................................................................................93
GGroup Actions with HP Toptools..................................................................95
Integration with HP Toptools Device Manager. ...............................................95
Selecting the Correct Remote Management Cards .........................................95
Making a Custom Group ..................................................................................97
Accessing Custom Groups ..............................................................................97
HSoftware License, Warranty, Regulatory and Support...............................99
Hardware Product Limited Warranty................................................................99
Software Product Limited Warranty .................................................................99
HP Software License Agreement...................................................................100
Notice for USA ...............................................................................................102
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Contents
FCC Radio Frequency Emissions Statements ......................................... 102
Notice for Taiwan .......................................................................................... 103
DECLARATION OF CONFORMITY (US and EU)........................................ 104
Technical Support ......................................................................................... 105
U.S. and Canada ...................................................................................... 105
Europe....................................................................................................... 105
Other Countries......................................................................................... 106
IInstalling the Visual Diagnostic Panel ...................................................... 107
The Visual Diagnostic Panel ......................................................................... 107
Installing the Diagnostic Panel in the tc3100 HP Server .............................. 108
Installing the Diagnostic Panel.................................................................. 108
Connecting the Cable ............................................................................... 108
Installing the Diagnostic Panel in the tc4100 HP Server .............................. 110
Installing the Diagnostic Panel.................................................................. 110
Connecting the Cable ............................................................................... 110
Index ................................................................................................................. 113
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1 Quick Start
This chapter provides a quick overview of the steps required for setting up and
using the HP Server Remote Management Card. If you have experience setting up
computer hardware and software, you can use the following section as a brief
installation guide. Before installing the HP Server Remote Management Card, you
must already have completed initial installation and configuration of your HP
Server. For a brief overview of how the HP Server Remote Management Card
works, see Figure 2-1 before proceeding.
Before you begin, review the "HP Server Remote Management Card System
Requirements" section of Chapter 2.
Figure 1-1. The HP Server Remote Management Card PCI Card Connectors
Install and connect the Remote Management Card (see Chapter 3 for detailed
instructions):
1. Connect one end of the supplied 50-pin ribbon cable to the connector on
the HP Server Remote Management Card.
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Chapter 1 Quick Start
2. Install the HP Server Remote Management Card in PCI slot 6.
3. Connect the free end of the 50-pin ribbon cable to the 50-pin connector on
the server's system board. The connector is keyed.
IMPORTANT After you have installed the HP Server Remote Management
Card, you must flash the server system BIOS. Flashing the
BIOS populates the sensor data repository on the Remote
Management Card. This is required to make environmental
data available to the Management Card’s web interface.
Install and connect the Diagnostic Card that was shipped with your HP Server
Remote Management Card (see Appendix I for detailed instructions):
Set up the remote connection (see Chapter 4 for detailed instructions):
1. Set up the LAN or modem connection that allows the HP Server Remote
Management Card to communicate with a remote client:
◊ For a LAN connection: Connect your dedicated 10/100Base-T
compatible LAN line to the card's RJ-45 LAN connector.
◊ For a modem connection: Connect a serial modem cable (not
provided) to the card's serial port and connect the other end to an
external modem.
2. Boot the server. During Power-On Self-Test, when prompted, press F3 to
enter the HP Server Remote Management Card BIOS setup program.
◊ If you plan on connecting to the HP Server Remote Management
Card via the LAN: Define card's TCP/IP properties (either use a
unique IP Address for the card, subnet mask, and gateway, or enable
DHCP and have your DHCP server assign these addresses for you).
◊ If you plan on connecting to the HP Server Remote Management
Card via modem: Define the card's PPP settings (modem initialization
string, IP address, subnet mask). Typically, you would leave the PPP
IP address and PPP subnet mask at the factory defaults since your PPP
connection does not interact with the site network.
3. Save the configuration and exit.
4. At a remote client running Microsoft Windows NT 4.0 or Windows 95, 98,
ME or 2000:
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Chapter 1 Quick Start
If you plan to connect to the HP Server Remote Management Card via
the LAN:
◊ Verify that the client has TCP/IP software is installed and it is properly
configured for your LAN (client's IP address, subnet mask, and
gateway) by checking the TCP/IP protocol properties from the
Network program in the control panel.
◊ Verify your client's browser's proxy settings. If your site uses a proxy
server, enter the IP address of the HP Server Remote Management
Card in the browser's exceptions list to bypass it. If you are using
DHCP, reboot the server and run the HP Server Remote Management
Card BIOS setup program to see the assigned IP address.
And/or:
If you plan to connect to the HP Server Remote Management Card via
modem (PPP):
Verify your client's PPP settings. Double-click the "My Computer" icon on
your desktop and then double-click Dial-up Networking. Add an entry and
define its properties (modem, initialization string, server PPP and TCP/IP
setup, login script). If you wish to use server dialback, you may configure
it via the HP Server Remote Management Card web interface after you
first login.
5. Make your first remote connection using the HP Server Remote
Management Card's web interface (see next section).
Make your first remote connection (see Chapter 5 for detailed instructions):
From the remote client, connect to the HP Server Remote Management Card via
LAN or modem connection.
1. If you are using a modem (PPP) at the remote client (proceed to step 2 if
you are not), make your connection using the Dial-Up Networking
program. Once your connection has been established, proceed to step 2.
2. At the remote client, start your web browser software.
3. Enter the URL address of the HP Server Remote Management Card, which
should be one of the following:
◊ If connecting via LAN, enter either the card's IP address (for example:
http://xxx.xxx.xxx.xxx/), or a host name, if one has been assigned to
the HP Server Remote Management Card in your DNS server (for
example: http://cardname.companyname.com).
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Chapter 1 Quick Start
◊ If connecting via modem, enter the card's PPP IP address that you
entered when you ran the HP Server Remote Management Card BIOS
setup (for example: http://xxx.xxx.xxx.xxx/).
Once you are connected, the HP Server Remote Management Card Identity
page is displayed in your browser window (see Figure 5-1).
4. Click the Configuration Tab. The login prompt is displayed.
5. In the User Name field, enter a valid administrator name. For your first
login, the factory default name is ADMIN.
6. At the password prompt, enter the password that belongs to the
administrator name. For your first login, the factory default password is
ADMIN.
NOTE The user ID and the access password for the HP Server Remote
Management Card software are case sensitive. To avoid a
potential security breach allowing someone to log in using the
defaults, your first task should be to set up an administrator for
the card. Under Configuration|User, create a new user assigned
to the "Administrator" group and assign a new password. Then
delete the default ADMIN user account.
7. Once logged into the HP Server Remote Management Card web interface,
create your user groups and set your communication and notification
preferences. If you have HP Toptools Device Manager, you can perform
some administration actions on multiple cards at once. See online help for
details (click the "?" button in the upper right corner of the browser
window).
You are now logged on to the HP Server Remote Management Card. For a
description of features, see the section, "HP Server Remote Management Card
Features and Functions," in Chapter 2.
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