HP Proliant DL580 Manual

HP ProLiant DL580 Generation 3 Server
Maintenance and Service Guide
June 2005 (Third Edition)
Part Number 379041-003

© Copyright 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products
and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Intel and
Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States
and other countries. Linux is a U.S. registered trademark of Linus Torvalds.
June 2005 (Third Edition)
Part Number 379041-003
Audience assumptions
This guide is for an experienced service technician. HP assumes you are qualified in the servicing
of computer equipment and trained in recognizing hazards in products with hazardous energy
levels and are familiar with weight and stability precautions for rack installations.

3
Contents
Illustrated parts catalog 7
Customer self repair.............................................................................................................................7
Mechanical components.......................................................................................................................8
System components..............................................................................................................................9
Removal and replacement procedures 13
Required tools ....................................................................................................................................14
Safety considerations .........................................................................................................................14
Preventing electrostatic discharge ..........................................................................................14
Server warnings and cautions .................................................................................................15
Preparation procedures.......................................................................................................................15
Extending the server from the rack.........................................................................................16
Powering down the server ......................................................................................................18
Removing the server from the rack.........................................................................................19
Removing the access panel.....................................................................................................19
Removing the system cage .....................................................................................................20
Removing the front bezel...................................................................................................................21
Removing a media drive blank ..........................................................................................................23
Removing a media drive ....................................................................................................................23
Removing the processor module........................................................................................................24
Removing a processor........................................................................................................................26
Removing a PPM ...............................................................................................................................29
Removing a PCI latch ........................................................................................................................30
Removing a PCI retaining clip...........................................................................................................31
Removing the PCI-X Hot Plug basket ...............................................................................................32
Removing a non-hot-plug expansion board .......................................................................................33
Removing the PCI-X Hot Plug mezzanine option .............................................................................34
Removing the PCI Express mezzanine option ...................................................................................35
Recovering data from the BBWC ......................................................................................................36
Removing the BBWC battery pack....................................................................................................37
Removing the BBWC cache module .................................................................................................38
Removing the system board...............................................................................................................39
Re-entering the server serial number and product ID.............................................................41
Removing the system battery.............................................................................................................42
Removing the media board ................................................................................................................44
Removing the SCSI backplane...........................................................................................................45
Removing the power backplane.........................................................................................................47

4 HP ProLiant DL580 Generation 3 Server Maintenance and Service Guide
Removing the memory backplane......................................................................................................48
Removing a hard drive blank .............................................................................................................49
Removing a hot-plug SCSI hard drive ...............................................................................................50
Removing a hot-plug SAS hard drive ................................................................................................51
Removing the SAS-SATA hard drive cage........................................................................................52
Removing the SAS-SATA backplane................................................................................................56
Removing a PCI-X Hot Plug expansion board ..................................................................................57
Removing a power supply blank........................................................................................................58
Removing a redundant hot-plug power supply ..................................................................................59
Replacing hot-plug fans .....................................................................................................................60
Memory overview..............................................................................................................................62
General memory configuration requirements .........................................................................62
Single- and dual-rank DIMMs................................................................................................64
Advanced ECC memory.........................................................................................................64
Online spare memory..............................................................................................................66
Hot-plug mirrored memory.....................................................................................................67
Hot-plug RAID memory.........................................................................................................69
Configuring the memory.........................................................................................................70
Memory boards and DIMMs ..................................................................................................72
Diagnostic tools 77
SmartStart software............................................................................................................................77
SmartStart Scripting Toolkit ..............................................................................................................78
HP Instant Support Enterprise Edition...............................................................................................79
Option ROM Configuration for Arrays..............................................................................................79
HP ROM-Based Setup Utility............................................................................................................80
ROMPaq utility..................................................................................................................................80
System Online ROM flash component utility....................................................................................81
Integrated Management Log ..............................................................................................................81
Integrated Lights-Out technology ......................................................................................................82
Automatic Server Recovery...............................................................................................................82
HP Systems Insight Manager.............................................................................................................83
HP Insight Diagnostics.......................................................................................................................83
USB support.......................................................................................................................................84
Troubleshooting the system using port 85 codes ...............................................................................84
Processor-related port 85 codes ..............................................................................................85
Memory-related port 85 codes................................................................................................86
Expansion board-related port 85 codes...................................................................................87
Miscellaneous port 85 codes...................................................................................................88
Server component identification 91
Front panel components.....................................................................................................................92
Front panel LEDs and buttons............................................................................................................93
Memory board components and LEDs...............................................................................................94

Contents 5
Processor module LEDs.....................................................................................................................97
Rear panel components ......................................................................................................................98
Rear panel LEDs and buttons.............................................................................................................99
Power supply LEDs .........................................................................................................................100
System board components ...............................................................................................................102
System maintenance switch..................................................................................................103
Boot device selector switch ..................................................................................................104
QuickFind diagnostic display LEDs.....................................................................................105
Setting the switch to view port 85 codes ..............................................................................107
DIMM slot locations........................................................................................................................108
SCSI IDs ..........................................................................................................................................108
Hot-plug SCSI hard drive LEDs ......................................................................................................110
Hot-plug SCSI hard drive LED combinations .................................................................................111
SATA or SAS IDs............................................................................................................................112
SATA or SAS hard drive LEDs.......................................................................................................113
SAS and SATA hard drive LED combinations................................................................................113
Fan locations ....................................................................................................................................114
Hot-plug fan LEDs...........................................................................................................................116
BBWC LEDs ...................................................................................................................................117
Server cabling 119
Storage device cabling guidelines....................................................................................................119
PCI-X Hot Plug mezzanine cabling .................................................................................................119
BBWC cabling.................................................................................................................................120
RILOE II cabling .............................................................................................................................121
Hot-plug SCSI drive cabling............................................................................................................121
SCSI simplex mode ..............................................................................................................122
SCSI duplex mode................................................................................................................122
Hot-plug SAS hard drive cabling.....................................................................................................123
USB cable assembly.........................................................................................................................123
Power switch cable assembly...........................................................................................................124
Specifications 127
Server specifications ........................................................................................................................127
Environmental specifications...........................................................................................................128
Hot-plug power supply calculations.................................................................................................128
Acronyms and abbreviations 129
Index 135

7
Illustrated parts catalog
In this section
Customer self repair........................................................................................................................7
Mechanical components .................................................................................................................8
System components ........................................................................................................................9
Customer self repair
What is customer self repair?
HP's customer self-repair program offers you the fastest service under either
warranty or contract. It enables HP to ship replacement parts directly to you so
that you can replace them. Using this program, you can replace parts at your own
convenience.
A convenient, easy-to-use program:
•An HP support specialist will diagnose and assess whether a replacement
part is required to address a system problem. The specialist will also
determine whether you can replace the part.
•Replacement parts are express-shipped. Most in-stock parts are shipped the
very same day you contact HP. You may be required to send the defective
part back to HP, unless otherwise instructed.
•Available for most HP products currently under warranty or contract. For
information on the warranty service, refer to the HP website
(http://h18004.www1.hp.com/products/servers/platforms/warranty/index.htm
l).
For more information about HP's customer self-repair program, contact your
local service provider. For the North American program, refer to the HP website
(http://www.hp.com/go/selfrepair).
Customer replaceable parts are identified in the following tables.

8 HP ProLiant DL580 Generation 3 Server Maintenance and Service Guide
Mechanical components
Item Description Assembly
part number Spare part number Customer self repair
Hardware kit, ProLiant DL580 G3
Server * — 385642-001 Yes
1 a) Blank, power supply 366450-002 — Yes
2 b) Blank, CD/DVD/diskette 377569-001 — Yes
3 c) Blank, memory board 374278-001 — Yes
4 Bezel, ProLiant DL580 G3 Server 367600-001 376481-001 Yes
5 Cover, top, ProLiant DL580 G3
Server 367572-001 376480-001 Yes
6 Blank, hard drive 302531-002 122759-001 Yes
7 Processor module assembly 012095-001 376469-001 Yes
Plastics kit, ProLiant DL580 G3
Server * — 376479-001 Yes
8 a) Guide, PCA, short (2) * 367597-001 — Yes
9 b) Guide, PCA, tall (2) * 367939-001 — Yes
10 c) Latch, PCI, carbon (2) * 228194-001 — Yes

Illustrated parts catalog 9
Item Description Assembly
part number
Spare part
number
Customer
self repair
11 d) Latch, PCI, blue (2) * 228194-002 — Yes
12 e) Retainer, card guide, carbon (2) * 379046-001 — Yes
13 f) Retainer, card guide, blue (2) * 379046-002 — Yes
14 Return kit, ProLiant DL580 G3 Server
* — 378336-001 Yes
15 Tool, Torx, T-15 * 107473-001 199630-001 Yes
*Not shown
System components

10 HP ProLiant DL580 Generation 3 Server Maintenance and Service Guide
Item Description Assembly
part
number
Spare part
number
Customer
self repair
System components
1 Power supply, 910–1300 W 337867-001 364360-001 Yes
2 System cage — — No
3 Fan, 120 mm, hot-plug 364517-001 374552-001 Yes
Boards
4 PCI-X Hot Plug switch 011077-001 230981-001 Yes
5 Memory backplane, ProLiant DL580 G3
Server
012101-001 376471-001 Yes
6 System board, ProLiant DL580 G3 Server 012092-001 376468-001 No
7 SCSI backplane, ProLiant DL580 G3 Server 012104-001 376474-001 Yes
8 Media board (CD/DVD/diskette) 012207-001 376477-001 Yes
9 Power backplane, ProLiant DL580 G3 Server
* 012110-001 376476-001 No
10 Processor module assembly, ProLiant DL580
G3 Server
012095-001 376469-001 Yes
11 Processor Power Module 367240-001 370718-001 Yes
12 Memory board, ProLiant DL580 G3 Server 012098-001 376470-001 Yes
Media devices
13 Diskette drive, 3.5 in. 279983-001 289550-001 Yes
14 DVD drive, 8x 168003-9D1 268795-001 Yes
15 DVD/CD-RW drive * 294766-
9D1/935 337273-001 Yes
Hard drives
16 SCSI Ultra320 universal hot-plug hard drive — — —
a) 36.4 GB, 15,000 rpm * 271837-012 289241-001 Yes
b) 72.8 GB, 10,000 rpm * 271837-004 289242-001 Yes
c) 72.8 GB, 15,000 rpm * 271837-014 289042-001 Yes

Illustrated parts catalog 11
Item Description Assembly
part
number
Spare part
number
Customer
self repair
d) 146.8 GB, 10,000 rpm * 271837-006 289044-001 Yes
e) 300 GB, 10,000 rpm * 271837-029 351126-001 Yes
Memory
17 DIMM, PC3200, DDR2 — — —
a) 512 MB * 345112-051 359241-001 Yes
b) 1 GB * 345113-051 359242-001 Yes
c) 2 GB (single-rank) * 345114-061 359243-001 Yes
d) 2 GB (dual-rank) * 345114-051 378021-001 Yes
Processor assemblies
18 Processor assemblies — — —
a) Intel® 3.33-GHz Xeon™ 8-MB * 376660-001 379982-001 Yes
b) Intel® 3.00-GHz Xeon™ 8-MB * 376660-002 379981-001 Yes
c) Intel® 2.83-GHz Xeon™ 4-MB * 376661-001 379980-001 Yes
d) Intel® 3.67-GHz Xeon™ 1-MB * 376659-002 389027-001 Yes
e) Intel® 3.16-GHz Xeon™ 1-MB * 376659-001 377840-001 Yes
Cables
19 Cable kit, data, ProLiant DL580 G3 Server * — 376478-001 Yes
a) Cable assembly, USB 346187-001 — Yes
b) Cable assembly, power switch 367602-001 — Yes
c) Cable assembly, PCI-X Hot Plug switch
board 224999-003 — Yes
20 SAS hard drive cable kit * — 393535-001 Yes
a) SAS cable assembly 361316-002 — Yes
b) SAS power cable 379196-001 — Yes
Options

12 HP ProLiant DL580 Generation 3 Server Maintenance and Service Guide
Item Description Assembly
part
number
Spare part
number
Customer
self repair
21 Battery-Backed Write Cache battery housing * 338173-001 349989-001 Yes
22 Battery-Backed Write Cache battery * 274779-001 307132-001 Yes
23 Cache board, 128-MB * 012304-001 351518-001 Yes
24 PCI Express x4 mezzanine board * 012450-001 376473-001 Yes
25 PCI Express x8 mezzanine board * 012743-001 390347-001 Yes
26 PCI-X Hot Plug mezzanine board * 012447-001 376472-001 Yes
27 PCI-X Hot Plug basket assembly * 375192-001 393784-001 Yes
28 SAS backplane, ProLiant DL580 G3 Server * — 376475-001 Yes
a) SAS backplane board * 012564-001 — Yes
b) SAS power backplane board * 012662-001 — Yes
29 SAS array controller board * 012335-001 370855-001 Yes
30 SAS array cache board (with battery) * 011773-002 309522-001 Yes
31 Hot-plug SAS hard drive, 72 GB, 10,000 rpm * 375863-002 376597-001 Yes
32 Hot-plug SAS hard drive, 36 GB, 10,000 rpm * 375863-001 376596-001 Yes
33 Hot-plug SATA hard drive, 60 GB, 5,400 rpm * 390158-001 382264-001 Yes
34 SAS/SATA hard drive blank * 376383-001 392613-001 Yes
Miscellaneous
35 Battery, 3V, Lithium * 166899-001 153099-001 Yes
36 Power cord, AC line, C14–C19 * 287485-003 311582-001 Yes
37 Power cord, AC line, 5–15P * 178968-001 237457-001 Yes
38 Rack mount kit, universal * 274503-001 377039-001 Yes
*Not shown

13
Removal and replacement procedures
In this section
Required tools...............................................................................................................................14
Safety considerations....................................................................................................................14
Preparation procedures .................................................................................................................15
Removing the front bezel .............................................................................................................21
Removing a media drive blank.....................................................................................................23
Removing a media drive...............................................................................................................23
Removing the processor module ..................................................................................................24
Removing a processor ..................................................................................................................26
Removing a PPM..........................................................................................................................29
Removing a PCI latch...................................................................................................................30
Removing a PCI retaining clip .....................................................................................................31
Removing the PCI-X Hot Plug basket..........................................................................................32
Removing a non-hot-plug expansion board..................................................................................33
Removing the PCI-X Hot Plug mezzanine option........................................................................34
Removing the PCI Express mezzanine option..............................................................................35
Recovering data from the BBWC.................................................................................................36
Removing the BBWC battery pack ..............................................................................................37
Removing the BBWC cache module............................................................................................38
Removing the system board .........................................................................................................39
Removing the system battery .......................................................................................................42
Removing the media board...........................................................................................................44
Removing the SCSI backplane.....................................................................................................45
Removing the power backplane ...................................................................................................47
Removing the memory backplane ................................................................................................48
Removing a hard drive blank........................................................................................................49
Removing a hot-plug SCSI hard drive..........................................................................................50
Removing a hot-plug SAS hard drive...........................................................................................51
Removing the SAS-SATA hard drive cage..................................................................................52
Removing the SAS-SATA backplane ..........................................................................................56
Removing a PCI-X Hot Plug expansion board.............................................................................57
Removing a power supply blank ..................................................................................................58
Removing a redundant hot-plug power supply.............................................................................59
Replacing hot-plug fans................................................................................................................60
Memory overview.........................................................................................................................62

14 HP ProLiant DL580 Generation 3 Server Maintenance and Service Guide
Required tools
You need the following items for some procedures:
•Torx T-15 screwdriver (provided with the server ("Rear panel components"
on page 98))
•Phillips screwdriver
•Flat-head screwdriver
•Diagnostics Utility
Safety considerations
Before performing service procedures, review all the safety information.
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow
when setting up the system or handling parts. A discharge of static electricity
from a finger or other conductor may damage system boards or other static-
sensitive devices. This type of damage may reduce the life expectancy of the
device.
To prevent electrostatic damage:
•Avoid hand contact by transporting and storing products in static-safe
containers.
•Keep electrostatic-sensitive parts in their containers until they arrive at static-
free workstations.
•Place parts on a grounded surface before removing them from their
containers.
•Avoid touching pins, leads, or circuitry.

Removal and replacement procedures 15
•Always be properly grounded when touching a static-sensitive component or
assembly.
Server warnings and cautions
Before installing a server, be sure that you understand the following warnings
and cautions.
WARNING: To reduce the risk of electric shock or damage to
the equipment:
•Do not disable the power cord grounding plug. The grounding
plug is an important safety feature.
•Plug the power cord into a grounded (earthed) electrical outlet
that is easily accessible at all times.
•Unplug the power cord from the power supply to disconnect
power to the equipment.
•Do not route the power cord where it can be walked on or
pinched by items placed against it. Pay particular attention to
the plug, electrical outlet, and the point where the cord extends
from the server.
WARNING: To reduce the risk of personal injury from hot
surfaces, allow the drives and the internal system components to
cool before touching them.
CAUTION: Do not operate the server for long periods with the
access panel open or removed. Operating the server in this manner
results in improper airflow and improper cooling that can lead to thermal
damage.
Preparation procedures
To access some components and perform certain service procedures, perform one
or more of the following procedures:
•Extend the server from the rack.
If you are performing service procedures in an HP, Compaq branded, telco,
or third-party rack cabinet, you can use the locking feature of the rack rails to
support the server and gain access to internal components.

16 HP ProLiant DL580 Generation 3 Server Maintenance and Service Guide
For more information about telco rack solutions, refer to the
RackSolutions.com website (http://www.racksolutions.com/hp).
•Power down the server ("Powering down the server" on page 18).
If you must remove a server from a rack or a non-hot-plug component from a
server, power down the server.
•Remove the server from the rack ("Removing the server from the rack" on
page 19).
If the rack environment, cabling configuration, or the server location in the
rack makes it difficult to service the unit, remove the server from the rack.
•Remove the access panel ("Removing the access panel" on page 19).
If you are servicing internal components, remove the access panel.
•Remove the system cage ("Removing the system cage" on page 20).
If you must remove the system board, power backplane, or the BBWC,
remove the system cage.
Extending the server from the rack
The design of the server enables you to access several components through the
front of the server. Installing or accessing the following components will not
require extending the server from the rack:
•Processors
•PPMs
•Memory boards
•DIMMs
•Media drive
•Diskette drive
•Hard drives
To extend the server from the rack:
1. Release the two levers on the lower outside corners of the rack.

Removal and replacement procedures 17
NOTE: If the server is in a rack and in the shipping configuration,
remove the two shipping screws directly behind the levers and the two
shipping screws on the rails in the rear of the server.
IMPORTANT: If the server is installed in a telco rack, remove the
server from the rack to access internal components.
2. Extend the server on the rack rails until the server rail-release latches engage.
WARNING: To reduce the risk of personal injury or equipment
damage, be sure that the rack is adequately stabilized before
extending a component from the rack.
WARNING: To reduce the risk of personal injury, be careful
when pressing the server rail-release latches and sliding the server
into the rack. The sliding rails could pinch your fingers.
3. After performing the installation or maintenance procedure, slide the server
back into the rack by pressing the server rail-release latches.

18 HP ProLiant DL580 Generation 3 Server Maintenance and Service Guide
NOTE: The release latches will lock into place when the rails are
fully extended.
Powering down the server
WARNING: To reduce the risk of personal injury, electric
shock, or damage to the equipment, remove the power cord to
remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the
power supply and some internal circuitry remain active until AC
power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to
power down the server.
1. Shut down the OS as directed by the OS documentation.
2. Press the Power On/Standby button to place the server in standby mode.
When the server enters standby power mode, the system power LED changes
to amber.
3. Disconnect the power cords.
The system is now without power.

Removal and replacement procedures 19
Removing the server from the rack
To remove the server from an HP, Compaq branded, telco, or third-party rack:
1. Power down the server ("Powering down the server" on page 18).
2. Extend the server from the rack.
3. Disconnect the cabling and remove the server from the rack. For more
information, refer to the documentation that ships with the rack mounting
option.
4. Place the server on a sturdy, level surface.
Removing the access panel
WARNING: To reduce the risk of personal injury from hot
surfaces, allow the drives and the internal system components to
cool before touching them.
CAUTION: Do not operate the server for long periods with the
access panel open or removed. Operating the server in this manner
results in improper airflow and improper cooling that can lead to thermal
damage.
IMPORTANT: When removing the access panel to view QuickFind
diagnostic LEDs, leave the server powered on. The QuickFind
diagnostic LEDs are cleared when the server is powered off.
1. Extend the server from the rack, if applicable.
2. If the locking latch is locked, use a Torx T-15 screwdriver to unlock the
latch.
NOTE: The T-15 Torx screwdriver is shipped with the server and
can be located on the rear panel ("Rear panel components" on page
98).

20 HP ProLiant DL580 Generation 3 Server Maintenance and Service Guide
3. Lift up on the hood latch, and remove the access panel.
4. After installing hardware options, replace the access panel. Be sure that the
panel is securely locked into place before powering up the server.
Removing the system cage
Installing or accessing some options in the server may require removing the
system cage. Refer to the instructions for each individual option to determine if
removing the system cage is necessary.
To remove the system cage:
1. Power down the server, if applicable ("Powering down the server" on page
18).
2. Extend the server from the rack, if applicable.
3. Remove the access panel ("Removing the access panel" on page 19).
4. Remove all expansion boards and expansion slot covers.
5. Remove the PCI-X Hot Plug basket, if applicable.
6. Disconnect the hot-plug board cable from the PCI-X Hot Plug mezzanine
board, if applicable.
7. Remove all system fans ("Replacing hot-plug fans" on page 60).