HP ProLiant SL390s G7 2U User manual

HP ProLiant SL390s G7 4U Half-width Server
User Guide
Abstract
This document identifies the components and details the usage of the HP ProLiant SL390s G7 4U Half-width Server. This document
is intended for the
person who installs, administers, and troubleshoots servers and storage systems. This person should be qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 632679-003
April 2013
Edition: 3

© Copyright 2011, 2013 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Contents 3
Contents
Component identification............................................................................................................... 6
Front panel components ............................................................................................................................. 6
Front panel LEDs and buttons ...................................................................................................................... 7
Rear panel components.............................................................................................................................. 8
Rear panel LEDs and buttons....................................................................................................................... 9
System board components........................................................................................................................ 10
DIMM slots ................................................................................................................................... 11
System board switches ................................................................................................................... 11
NMI functionality........................................................................................................................... 12
Hard drive numbering.............................................................................................................................. 12
Battery pack LEDs.................................................................................................................................... 13
GPU location .......................................................................................................................................... 15
System fans ............................................................................................................................................ 16
Operations................................................................................................................................. 17
Power down the server............................................................................................................................. 17
Removing the server from the chassis ......................................................................................................... 17
Setup......................................................................................................................................... 19
Optional installation services .................................................................................................................... 19
Rack planning resources........................................................................................................................... 19
Optimum environment.............................................................................................................................. 19
Space and airflow requirements ...................................................................................................... 20
Temperature requirements............................................................................................................... 20
Power requirements ....................................................................................................................... 21
Electrical grounding requirements .................................................................................................... 21
Rack warnings ........................................................................................................................................ 22
Identifying the contents of the server shipping carton.................................................................................... 22
Installing hardware options....................................................................................................................... 22
Installing the server into the chassis............................................................................................................ 22
Installing the operating system................................................................................................................... 24
Powering up and configuring the server ..................................................................................................... 24
Registering the server............................................................................................................................... 25
Hardware options installation....................................................................................................... 26
Introduction ............................................................................................................................................ 26
Drive options .......................................................................................................................................... 26
Hard drive guidelines..................................................................................................................... 26
Installing a drive............................................................................................................................ 26
Processor options .................................................................................................................................... 27
DIMMs................................................................................................................................................... 32
Memory configurations................................................................................................................... 32
Installing a DIMM.......................................................................................................................... 32
Expansion board options.......................................................................................................................... 33
Installing a low-profile expansion board ........................................................................................... 33
PCIe riser board option............................................................................................................................ 35
Cabling ..................................................................................................................................... 37

Contents 4
SAS or SATA power cabling options.......................................................................................................... 37
Battery cabling for BBWC ........................................................................................................................ 37
Configuration and utilities............................................................................................................ 38
Configuration tools.................................................................................................................................. 38
SmartStart software........................................................................................................................ 38
HP ROM-Based Setup Utility............................................................................................................ 39
Array Configuration Utility.............................................................................................................. 40
Option ROM Configuration for Arrays ............................................................................................. 41
HP Insight Control server deployment (formerly RDP) .......................................................................... 41
Re-entering the server serial number and product ID ........................................................................... 42
Management tools................................................................................................................................... 42
Automatic Server Recovery ............................................................................................................. 42
ROMPaq utility.............................................................................................................................. 42
Integrated Lights-Out 3 technology................................................................................................... 43
Erase Utility .................................................................................................................................. 43
HP ProLiant SL Advanced Power Manager ........................................................................................ 43
Redundant ROM support ................................................................................................................ 44
USB support and functionality ......................................................................................................... 44
Diagnostic tools ...................................................................................................................................... 45
HP Insight Diagnostics.................................................................................................................... 45
HP Insight Diagnostics survey functionality ........................................................................................ 45
Integrated Management Log ........................................................................................................... 45
Remote support and analysis tools ............................................................................................................. 46
HP Insight Remote Support software ................................................................................................. 46
Keeping the system current ....................................................................................................................... 46
Drivers ......................................................................................................................................... 46
ProLiant Support Packs ................................................................................................................... 47
Operating system version support.................................................................................................... 47
Change control and proactive notification ........................................................................................ 47
Care Pack .................................................................................................................................... 47
Troubleshooting.......................................................................................................................... 48
Troubleshooting resources ........................................................................................................................ 48
Pre-diagnostic steps ................................................................................................................................. 48
Important safety information............................................................................................................ 48
Symptom information ..................................................................................................................... 50
Prepare the server for diagnosis ...................................................................................................... 50
Service notifications................................................................................................................................. 52
Loose connections ................................................................................................................................... 52
Server health LEDs................................................................................................................................... 52
Troubleshooting flowcharts ....................................................................................................................... 53
Start diagnosis flowchart ................................................................................................................ 53
General diagnosis flowchart ........................................................................................................... 54
Server blade power-on problems flowchart ....................................................................................... 56
POST problems flowchart ............................................................................................................... 58
OS boot problems flowchart ........................................................................................................... 60
Server fault indications flowchart ..................................................................................................... 62
POST error messages and beep codes ....................................................................................................... 65
System battery............................................................................................................................ 66
Regulatory information ................................................................................................................ 67
Safety and regulatory compliance ............................................................................................................. 67
Turkey RoHS material content declaration................................................................................................... 67

Contents 5
Ukraine RoHS material content declaration ................................................................................................. 67
Warranty information .............................................................................................................................. 67
Electrostatic discharge................................................................................................................. 68
Preventing electrostatic discharge .............................................................................................................. 68
Grounding methods to prevent electrostatic discharge.................................................................................. 68
Specifications............................................................................................................................. 69
Environmental specifications ..................................................................................................................... 69
Server specifications ................................................................................................................................ 69
Support and other resources ........................................................................................................ 70
Before you contact HP.............................................................................................................................. 70
HP contact information............................................................................................................................. 70
Customer Self Repair ............................................................................................................................... 70
Acronyms and abbreviations........................................................................................................ 78
Documentation feedback ............................................................................................................. 82
Index......................................................................................................................................... 83

Component identification 6
Component identification
Front panel components
NOTE: This figure illustrates the left and right system trays.
Item Description
1 Front PCIe bracket (LP slot)
2 VGA port
3 Serial port (RJ45 style)
4 SFP+/10 GigE port*
5 QSFP/InfiniBand port*
6 NIC 1 network port /iLO 3 sideband port
7 NIC 2 network port
8 iLO 3 network port
9
USB connectors
10 Front PCIe bracket (LP slot)
11 VGA port
12 Serial port (RJ45 style)
13 SFP+/10 GigE port*
14
QSFP/InfiniBand port*
15 NIC 1 network port /iLO 3 sideband port
16 NIC 2 network port
17 iLO 3 network port
18 USB connectors

Component identification 7
*By default, the HP NC543i 2-port 4x QDR IB/10Gb Adapter is configured as a dual-port 10 GigE device. If the
InfiniBand Enablement kit is installed, then the onboard QSFP port functions as InfiniBand, and the device operates as a
1-port 10 GigE (SFP+) and 1-port QDR InfiniBand (QSFP).
Front panel LEDs and buttons
Item Description Status
1 Power On/Standby button
and system power LED Green—System on Amber—System shut down, but power still applied.
Off—Power cord is not attached, or power supply has failed.
2 SFP+/10 GigE activity LED Flashing green—Activity exists
Off—No activity exists, or no connection exists.
3 SFP+/10 GigE link LED Green—Linking
Off—No connection exists.
4 Health LED Green—Normal
Flashing amber—System degraded
Flashing red—System critical
5 QSFP/InfiniBand activity LED Amber—Logical link established
Flashing amber—Activity exists.
Off—No activity exists, or no connection exists.
6 QSFP/InfiniBand port link
LED
Green—Physical link negotiated.
Off—No connection exists.
7 NIC 2 speed LED Green—LAN connection using a GbE link
Amber—LAN connection using a 10 Mbps/100 Mbps link
Off—No LAN connection exists.
8 NIC 2 activity LED Flashing green—Network data activity exists.
Off—No network data activity exists, or no network connection
exists.
9 NIC 1/iLO 3 activity LED Flashing green—Network data activity exists.
Off—No network data activity exists, or no network connection
exists.
10 NIC 1/iLO 3 speed LED Green—LAN connection using a GbE link
Amber—LAN connection using a 10 Mbps/100 Mbps link

Component identification 8
Item Description Status
Off—No LAN connection exists.
11 UID LED button Blue—Activated
Flashing blue—System is being remotely managed.
Off—Deactivated
* A subnet manager is required to manage and control an InfiniBand fabric. The amber LED indicates if the InfiniBand
port has been configured by an Active Subnet manager.
Rear panel components
Item Description
1 Fan 8
2 Fan 7
3 SLAPM interface
4 Power supply 4
5 Fan 4
6 Fan 3
7 Fan 1
8 Fan 2
9
Power supply 1
10 Power supply 2
11 Power supply 3
12 Fan 5
13 Fan 6

Component identification 9
Rear panel LEDs and buttons
Item Description Status
1 Fan 8 power LED Off—Normal
Amber—Fan has failed.
2 Fan 7 power LED Off—Normal
Amber—Fan has failed.
3 UID LED button Blue—Activated
Flashing blue—System is being remotely
managed.
Off—Deactivated
4 Fan 4 power LED Off—Normal
Amber—Fan has failed.
5 Fan 3 power LED Off—Normal
Amber—Fan has failed.
6 Fan 1 power LED Off—Normal
Amber—Fan has failed.
7 Fan 2 power LED Off—Normal
Amber—Fan has failed.
8 Power supply 1 power LED Green—Normal
Off—No AC power
Amber—Power supply has failed.
9 Power supply 2 power LED Green—Normal
Off—No AC power
Amber—Power supply has failed.
10
Power supply 3 power LED
Green—Normal
Off—No AC power
Amber—Power supply has failed.
11 Power supply 4 power LED Green—Normal
Off—No AC power
Amber—Power supply has failed.
12 Fan 5 power LED Off—Normal
Amber—Fan has failed.
13 Fan 6 power LED Off—Normal
Amber—Fan has failed.

Component identification 10
System board components
Item Designator Description
1 J1 CPU 1 DIMM slot 6A
2 J2 CPU 1 DIMM slot 5D
3 J4 CPU 1 DIMM slot 4B
4 J5 CPU 1 DIMM slot 3E
5 J7 CPU 1 DIMM slot 2C
6 J8 CPU 1 DIMM slot 1F
7 XU2 CPU 2 socket
8 U10
U22
U41
U51
U12
U10
U14
U11
CPU2 VRD and CPU1 DIMM VRD
9 J25 SATA 6 Connector
10
J22
SATA 5 Connector
11 J32 SATA 1 Connector
12 J9 SATA 2 Connector
13 J18 SATA 3 Connector
14 J19 SATA 4 Connector
15 J56 QPI connector
16 J24 Riser connector
17 J10 CPU2 DIMM slot 6A
18 J11 CPU2 DIMM slot 5D
19 J13 CPU2 DIMM slot 4B
20 J14 CPU2 DIMM slot 3E
21 J16 CPU2 DIMM slot 2C

Component identification 11
Item Designator Description
22 J17 CPU2 DIMM slot 1F
23 XU1 CPU 1 socket
24 U24
U5
U4
U30
U27
CPU1 VRD
25 J36 Power connector
26 J42 RPS connector
DIMM slots
DIMM slots are identified by the numbers 1 through 6. DIMM population order is specified by the letters A
through F.
System board switches
System maintenance switch
Position Default Function
S1 Off Off—iLO 3 security is enabled.
On—iLO 3 security is disabled.
S2 Off Off—System configuration can be changed.
On—System configuration is locked.
S3 Off Reserved
S4 Off Reserved
S5 Off Off—Power-on password enabled.
On—Power-on password disabled.
S6 Off Off—No function
On—ROM reads system configuration as invalid.

Component identification 12
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. There is an
RBSU setting that erases default settings and fixed disk partitions, which causes a loss of data.
Diagnostic LEDs
Position Position Function
S7 S8 Diagnostic LEDs
Off Off Port 85
Off On Port 84
On Off iLO 3
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
administrators is to restart the system. Resetting the system erases any information which could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•Use the iLO Virtual NMI feature.
•Short the NMI header.
For more information, see the HP website
(http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf).
Hard drive numbering
The following figure illustrates the location of hard drives on the front of the system tray.
Item Description
1 SAS/SATA hard drive 1

Component identification 13
Item Description
2 SAS/SATA hard drive 2
3 SAS/SATA hard drive 3
4 SAS/SATA hard drive 4
5 SAS/SATA hard drive 5
6 SAS/SATA hard drive 6
7 SAS/SATA hard drive 7
8 SAS/SATA hard drive 8
Battery pack LEDs
Item Color Description
1 Green System Power LED. This LED is on when the system is
powered up and 12 V system power is available. This
power supply is used to maintain the battery charge and
provide supplementary power to the cache microcontroller.
2 Green Auxiliary Power LED. This LED is on when 3.3V auxiliary
voltage is detected. The auxiliary voltage is used to
preserve BBWC data and is available any time that the
system power cords are connected to a power supply.
3 Amber Battery Health LED. To interpret the illumination patterns of
this LED, see the following table.
4 Green BBWC Status LED. To interpret the illumination patterns of
this LED, see the following table.

Component identification 14
LED3 pattern LED4 pattern Interpretation
Off Flashing (2 Hz) The system is powered down, and the cache contains data that has not
yet been written to the drives. Restore system power as soon as
possible to prevent data loss.
Data preservation time is extended any time that 3.3 V auxiliary
power is available, as indicated by LED 2. In the absence of auxiliary
power, battery power alone preserves the data. A fully-charged
battery can normally preserve data for at least 2 days.
The battery lifetime also depends on the cache module size. For more
information, see the controller QuickSpecs on the HP website
(http://www.hp.com).
Off Double flash, then
pause The cache microcontroller is waiting for the host controller to communicate.
Off Flashing (1 Hz) The battery pack is below the minimum charge level and is being
charged. Features that require a battery (such as write cache, capacity
expansion, stripe size migration, and RAID migration) are unavailable
temporarily until charging is complete. The recharge process takes
between 15 minutes and 2 hours, depending on the initial capacity of
the battery.
Off On The battery pack is fully charged, and posted write data is stored in the
cache.
Off Off The battery pack is fully charged, and no posted write data exists in
the cache.
Flashing (1 Hz) Flashing (1 Hz) An alternating green and amber flashing pattern indicates that the
cache microcontroller is executing from within its boot loader and
receiving new flash code from the host controller.
On — A short circuit exists across the battery terminals or within the battery
pack.
BBWC features are disabled until the battery pack is replaced.
The life expectancy of a battery pack is typically more than 3 years.
Flashing (1 Hz) — An open circuit exists across the battery terminals or within the battery
pack. BBWC features are disabled until the battery pack is replaced.
The life expectancy of a battery pack is typically more than 3 years.

Component identification 15
GPU location
Item Description
1 GPU 1
2 GPU 2
3 GPU 3
4 GPU 4
5 GPU 5
6 GPU 6
7 GPU 7
8 GPU 8

Component identification 16
System fans
The server has eight system fans located on the rear panel of the chassis.
The following figure identifies the system fans by device number.
CAUTION: To prevent damage to the server, do not install a combination of redundant and
non-redundant fans.

Operations 17
Operations
Power down the server
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not complete
ly shut off system power. Portions of the power supply and some internal
circuitry remain active until AC power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.
1. Back up the server data.
2. Shut down the operating system as directed by the operating system documentation.
NOTE: If the operating system automatically places the server in Standby mode, omit the next
step.
3. Press the Power On/Standby button to place the server in Standby mode. When the server activates
Standby power mode, the system power LED changes to amber.
IMPORTANT: Pressing the UID button illuminates the blue UID LEDs on the front and rear panels.
In a rack environment, this feature facilitates locating a server when moving between the front and
rear of the rack.
4. Disconnect the power cords.
The system is now without power.
Removing the server from the chassis
1. Press the latch to release the handle.
2. Rotate the handle to disengage the power connector.
3. Extend the server from the chassis until the release latch catches.
4. While firmly holding the server, press the release button.

Operations 18
5. Remove the server from chassis.
6. Repeat the previous steps to remove the right server from the chassis.

Setup 19
Setup
Optional installation services
Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate
both hardware and software support into a single package. A number of service level options are available
to meet your needs.
HP Care Pack Services offer upgraded service levels to expand the standard product warranty with
easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Some of
the Care Pack services are:
•Hardware support
o6-hour call-to-repair
o4-hour 24x7 same day
o4-hour same business day
•Software support
oMicrosoft®
oLinux
•Integrated hardware and software support
oCritical Service
oProactive 24
oSupport Plus
oSupport Plus 24
•Startup and implementation services for both hardware and software
For more information on Care Packs, see the HP website (http://www.hp.com/hps/carepack).
Rack planning resources
The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For
more information on the content of each resource, see the rack resource kit documentation.
Optimum environment
When installing the server in a rack, select a location that meets the environmental standards described in
this section.

Setup 20
Space and airflow requirements
To allow for servicing and adequate airflow, observe the following space and airflow requirements when
deciding where to install a rack:
•Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
•Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
•Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack
or row of racks.
HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the
front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and
the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
CAUTION: To prevent improper cooling and damage to the equipment, do not block the
ventilation openings.
When vertical space in the rack is not filled by a server or rack component, the gaps between the
components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking
panels to maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement
ensures proper airflow. Using a rack without blanking panels results in improper cooling that can
lead to thermal damage.
The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front
and rear doors that provide 64 percent open area for ventilation.
CAUTION: When using a Compaq branded 7000 series rack, install the high airflow rack door
insert (PN 327281-B21 for 42U rack, PN 157847-B21 for 22U rack) to provide proper
front-to-back airflow and cooling.
CAUTION: If a third-
party rack is used, observe the following additional requirements to ensure
adequate airflow and to prevent damage to the equipment:
•Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow
5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate
airflow (equivalent to the required 64 percent open area for ventilation).
•Side—The clearance between the installed rack component and the side panels of the rack
must be a minimum of 7 cm (2.75 in).
IMPORTANT: The HP ProLiant SL390s G7 4U Half-width Server cable management arm is not
supported on Compaq branded 7000 series racks.
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated,
climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).